Araştırma Makalesi
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Psikolojik Sermaye ve Profesyonellik İlişkisinde İşe Angaje Olmanın Düzenleyici Rolü

Yıl 2018, Cilt: 22 Sayı: Özel Sayı 3, 2665 - 2683, 31.12.2018

Öz

Bu çalışmanın amacı,
çalışanların işe angaje olma ve profesyonellik düzeyleri üzerinde psikolojik
sermayelerinin etkisinin değerlendirilmesidir. Araştırmaya ilişkin verilere,
Erzurum il merkezinde faaliyette bulunan özel bir bankada görev yapmakta olan
uzman ve uzman yardımcılarına anket uygulanarak ulaşılmıştır. Elde edilen
veriler SPSS ve AMOS programı aracılığı ile analize tabi tutulmuştur.
Gerçekleştirilen analizler ışığında araştırmaya katılan banka çalışanlarının
sahip oldukları psikolojik sermaye düzeylerinin profesyonel bir duruş
sergilemelerinde önemli bir etkiye sahip olduğu ve söz konusu etki üzerinde
çalışanların işlerine angaje olmalarının düzenleyici bir etkiye sahip olduğu sonucuna
ulaşılmıştır.

Kaynakça

  • Adil, A., Kamal, A., (2016). “Impact of Psychological Capital and Authentic Leadership on Work Engagement and Job Related Affective Well-being”. Pakistan Journal of Psychological Research, 31/1, 01-21.
  • Aiken, L. S., & West, S. G. (1991). Multiple regression: Testing and interpreting interactions. Newbury Park: Sage.
  • Archer, R., Elder, W., Hustedde, C., Milam, A., & Joyce, J. (2008). “The theory of planned behavior in medical education: A model for integrating professionalism training”. Medical Education, 42,771-777.
  • Ardıç K. Ve Polatçı S. (2009), “Tükenmişlik Sendromu ve Madalyonun Öbür Yüzü: İşle Bütünleşme”, Erciyes Üniversitesi İİBF Dergisi, Vol 32
  • Avey, J. B., Avolio, B. J., & Luthans, F. (2011). “Experimentally analyzing the impact of leader positivity on follower positivity and performance”. The Leadership Quarterly, 22, 282–294.
  • Avey, J. B., Luthans, F., Smith, R. M., & Palmer, N. F. (2010). “Impact of positive psychological capital on employee well-being over time”. Journal of Occupational Health Psychology, 15, 17–28.
  • Avey, J.B., Wernsing, T.S. and Luthans, F. (2008), “Can positive employees help positive organizational change? Impact of psychological capital and emotions on relevant attitudes and behaviors”, Journal of Applied Behavioral Science, Vol. 44 No. 1, 48-70.
  • Avey, J.B., Luthans, F., & Youssef, C.M. (2010). The additive value of positive psychological capital in predicting work attitudes and behaviors. Journal of Management, 36, 430–452.
  • Avolio, B. J., ve Luthans, F. (2006). The high impact leader: Moments matter in accelerating authentic leadership development. New York: McGraw-Hill.
  • Bakker, A. B. (2011). “An Evidence-Based Model of Work Engagement”. Current Directions in Psychological Science, 20(4) 265 –269.
  • Bakker, A. B., ve Demerouti, E. (2007). “The job demands-resources model: State of the art”. Journal of Managerial Psychology, 22, 309–328.
  • Bakker, A. B., & Schaufeli, W. B. (2008). “Positive organizational behavior: Engaged employees in flourishing organizations”. Journal of Organizational Behavior, 29(2), 147-154.
  • Bakker, A. B., Schaufeli, W. B., Leiter, M. P., & Taris, T. W. (2008). “Work engagement: An emerging concept in occupational health psychology”. Work & Stress, 22(3), 187-200.
  • Bal E. (ty). “İnsan Kaynakları Alanında Yeni Bir Kavram: “İşe Gönülden Adanma (Engagement)” ve Türkiye’de Durum’’, 12. Lojistik Yönetimi Zirvesi, http://www.lojistikzirvesi.com.tr/article.aspID=1435.
  • Balducci, C., Fraccaroli, F., Schaufeli, W.B. (2010). “Psychometric Properties of the Italian Version of the Utrecht Work Engagement Scale(UWES-9): A Cross-Cultural Analysis” European Journal of Psychological Assessment 2010, 26(2), 143–149.
  • Baron R M and Kenny D A (1986), “The Moderator-Mediator Variable Distinction in Social Psychological Research: Conceptual, Strategic, and Statistical Considerations”, Journal of Personality and Social Psychology, Vol. 51, No. 6, 1173-1182.
  • Blue, A., Crandall, S., Nowacek, G., Leucht, R., Chauvin, S., & Swick, H. (2009). “Assessment of matriculating medical students‘ knowledge and attitudes towards professionalism”. Medical Education, 31, 928-932.
  • Buckingham, M., Coffman, C. (1999). First, break all the rules: What the world’s greatest managers do differently. New York: Simon & Schuster.
  • Chaurasia, S., Shukla, A., (2014). “Psychological Capital, LMX, Employee Engagement & Work Role Performance”. The Indian Journal of Industrial Relations, Vol. 50, No. 2, 342-356.
  • Chen, S.L. (2015). “The relationship of leader psychological capital and follower psychological capital, job engagement and job performance: a multilevel mediating perspective”. The International Journal of Human Resource Management, 26/18, 2349–2365.
  • Chisholm, M. Cobb, H., Duke, L., McDuffie, C., & Kennedy, W. (2006). “Development of an instrument to measure professionalism”. American Journal of Pharmacy Education 70(4), 85-89.
  • Cooperrider, D., & Srivastva, S. (1987). “Appreciative inquiry in organizational life”. Research in Organizational Change and Development, 1: 129-169.
  • Doğan E. (2002). Çalışanların İşine Cezbolması: Dönüştürücü Liderlik Tarzının Lidere Olan Güvenin Güçlenmesine ve Negatif / Pozitif Duygulanımın Etkileri. (Doktora Tezi). İstanbul: Marmara Üniversitesi Sosyal Bilimler Enstitüsü.
  • Elliott, D., May, W., Schaff, P., Nyquist, J., Trial, J., & Reilly, J. (2009). “Shaping professionalism in pre-clinical medical students: Professionalism and the practice of medicine”. Medical Teacher 31, 295-302.
  • Fournier V. (1999). “The appeal to ‘professionalism’ as a disciplinary mechanism”. Social Review 47(2): 280–307.
  • Fredrickson, B. L. (1998). “What good are positive emotions?”, Review of General Psychology, 2, 300–319.
  • Friedman, T. L. (2005). The world is flat. New York: Farrar, Straus and Giroux.
  • Hobfoll, S.E., Johnson, R.J., Ennis, N. & Jack- son, A.P. (2003), “Resource Loss, Resource Gain, and Emotional Outcomes among Inner City Women”, Journal of Personality and Social PsycNair, P., hology, 84: 632-43.
  • Hwang, J., Lou, F., Han, S., Cao, F., Kim, O., & Li, P. (2009). “Professionalism: The major factor influencing job satisfaction among Korean and Chinese nurses”. International Nursing Review, 56(3), 313-318.
  • Joo B.K., Lim, D.H., Kim, S. (2015). “Enhancing work engagement: The roles of psychological capital, authentic leadership, and work empowerment”. Leadership and Organization Development Journal Vol. 37 No. 8, 1117-1134.
  • Kahn, W.A. (1990). “Psychological conditions of personal engagement and disengagement at work”. Academy of Management Journal, 33, 692–724.
  • Kaya, E., (2016). İş Talepleri ve İş Kaynaklarının İşe Tutkunluğa Etkisinde Pozitif Psikolojik Sermayenin Aracılık Rolünün İncelenmesi. (Yayınlanmamış Yüksek Lisans Tezi), İstanbul: Maltepe Üniversitesi Sosyal Bilimler Enstitüsü.
  • Luthans, F., Avey, J. B., & Avolio, B. J. (2007). “The impact of psychological capital interventions on performance outcomes”. Working paper, Gallup Leadership Institute, University of Nebraska.
  • Luthans, F., Avolio, B.J., Avey, J.B. and Norman, S.M. (2007b), “Positive psychological capital: measurement and relationship with performance and satisfaction”, Personnel Psychology, Vol.60No.3,pp.541-572.
  • Luthans, F., Norman, S. M., Avolio, B. J., & Avey, J. B. (2008). “The mediating role of psychological capital in the supportive organizational climate—Employee performance relationship”. Journal of Organizational Behavior, 29(2), 219-238.
  • Luthans, F., & Youssef, C. M. (2004). “Human, social and now positive psychological capital management: Investing in people for competitive advantage”. Organizational Dynamics, 33, 143-160.
  • Luthans, F., Youssef, C. M., & Avolio, B. J. (2007a). Psychological capital: Developing the human competitive edge. Oxford, UK: Oxford University Press.
  • Luthans, F., Youssef, C. M., & Avolio, B. J. (2007b). “Psychological capital: Investing and developing positive organizational behavior. In D. Nelson & C. L. Cooper (Eds.), Positive organizational behavior: Accentuating the positive at work: 9-24. Thousand Oaks, CA: Sage. Macey, W.H., Schneider, B., Barbera, K., & Young, S.A. (2009). Employee engagement: Tools for analysis, practice, and competitive advantage. London, England: Blackwell.
  • Maslach,C.,Schaufeli,W.B.,&Leiter,M.P.(2001). “Job burnout”. Annual Review of Psychology, 52, 397-422.
  • Millard, Michele L. (2011). "Psychological Net Worth: Finding the Balance between Psychological Capital and Psychological Debt" ETD collection for University of Nebraska - Lincoln.
  • O‘Sullivan, A., & Toohey, A. (2008). “Assessment of professionalism in undergraduate medical students”. Medical Teacher 30, 280-286.
  • Ouweneel, E., Le Blanc, P. M., Schaufeli, W.B., I van Wijhe, C. (2012). “Good morning, good day:    A diary study on positive emotions, hope, and work engagement”. Human Relations 65(9) 1129–1154.
  • Özkalp, E., Meydan B. (2015) ,“Schaufeli Ve Bakker Tarafından Geliştirilmiş Olan İşe Angaje Olma Ölçeğinin Türkçede Güvenilirlik Ve Geçerliliğinin Analizi”, İş,Güç Endüstri İlişkileri ve İnsan Kaynakları Dergisi, 17(3), 4-19.
  • Robbins, S. And M. Coulter, (2014). Management, USA, Pearson.
  • Quick, J.C., & Tetrick, L.E. (Eds.). (2003). Handbook of occupational health psychology. Washington, DC: American Psychological Association.
  • Schaufeli, W.B., & Bakker, A.B. (2003). Test manual for the Utrecht Work Engagement Scale. Unpublished manuscript, Utrecht University, the Netherlands. Retrieved from http://www.schaufeli.com
  • Schaufeli, W. B., Salanova, M., Gonzalez-Roma, V., & Bakker, A. B. (2002). “The measurement of engagement and burnout: A two sample confirmatory factor analytic approach”. Journal of Happiness Studies, 3, 71-92.
  • Schaufeli, W.B., Bakker, A.B., & Salanova, M. (2006). “The measurement of work engagement with a short questionnaire”. Educational and Psychological Measurement, 66, 701–716.
  • Seligman, M. E. P. (1998). Learned optimism. New York: Pocket Books. Seligman, M. E. P. 2002. Authentic happiness. New York: Free Press.
  • Senapaty, S., & Bhuyan, N. (2014). “Evaluating the profession and professionalism of business managers: Control embedded in character”. Decision Vol. 40(3), 4-14 ).
  • Simons, J. C., Buitendach, J. H., (2013). “Psychological capital, work engagement and organisational commitment amongst call centre employees in South Africa”. South Africa. SA Journal of Industrial Psychology/SA Tydskrif vir Bedryfsielkunde, 39(2), 12.
  • Swick HM. (1998). “Academic medicine must deal with the clash of business and professional values”. Acad Med. 73, 751–5.
  • Thatchenkery, T., & Metzker, C. (2006). Appreciative intelligence. San Francisco: Berrett-Koehler.
  • Turgut T. , (2010), “Çalışmaya Tutkunluk” (Ed. Güler İslamoğlu), 1. Baskı,Nobel Yayıncılık , Ankara.
  • Xanthopoulou, D., Bakker, A. B., Demerouti, E., & Schaufeli, W. B. (2007). “The role of personal resources in the job demands-resources model”. International Journal of Stress Management, 14(2), 121-141.
Yıl 2018, Cilt: 22 Sayı: Özel Sayı 3, 2665 - 2683, 31.12.2018

Öz

Kaynakça

  • Adil, A., Kamal, A., (2016). “Impact of Psychological Capital and Authentic Leadership on Work Engagement and Job Related Affective Well-being”. Pakistan Journal of Psychological Research, 31/1, 01-21.
  • Aiken, L. S., & West, S. G. (1991). Multiple regression: Testing and interpreting interactions. Newbury Park: Sage.
  • Archer, R., Elder, W., Hustedde, C., Milam, A., & Joyce, J. (2008). “The theory of planned behavior in medical education: A model for integrating professionalism training”. Medical Education, 42,771-777.
  • Ardıç K. Ve Polatçı S. (2009), “Tükenmişlik Sendromu ve Madalyonun Öbür Yüzü: İşle Bütünleşme”, Erciyes Üniversitesi İİBF Dergisi, Vol 32
  • Avey, J. B., Avolio, B. J., & Luthans, F. (2011). “Experimentally analyzing the impact of leader positivity on follower positivity and performance”. The Leadership Quarterly, 22, 282–294.
  • Avey, J. B., Luthans, F., Smith, R. M., & Palmer, N. F. (2010). “Impact of positive psychological capital on employee well-being over time”. Journal of Occupational Health Psychology, 15, 17–28.
  • Avey, J.B., Wernsing, T.S. and Luthans, F. (2008), “Can positive employees help positive organizational change? Impact of psychological capital and emotions on relevant attitudes and behaviors”, Journal of Applied Behavioral Science, Vol. 44 No. 1, 48-70.
  • Avey, J.B., Luthans, F., & Youssef, C.M. (2010). The additive value of positive psychological capital in predicting work attitudes and behaviors. Journal of Management, 36, 430–452.
  • Avolio, B. J., ve Luthans, F. (2006). The high impact leader: Moments matter in accelerating authentic leadership development. New York: McGraw-Hill.
  • Bakker, A. B. (2011). “An Evidence-Based Model of Work Engagement”. Current Directions in Psychological Science, 20(4) 265 –269.
  • Bakker, A. B., ve Demerouti, E. (2007). “The job demands-resources model: State of the art”. Journal of Managerial Psychology, 22, 309–328.
  • Bakker, A. B., & Schaufeli, W. B. (2008). “Positive organizational behavior: Engaged employees in flourishing organizations”. Journal of Organizational Behavior, 29(2), 147-154.
  • Bakker, A. B., Schaufeli, W. B., Leiter, M. P., & Taris, T. W. (2008). “Work engagement: An emerging concept in occupational health psychology”. Work & Stress, 22(3), 187-200.
  • Bal E. (ty). “İnsan Kaynakları Alanında Yeni Bir Kavram: “İşe Gönülden Adanma (Engagement)” ve Türkiye’de Durum’’, 12. Lojistik Yönetimi Zirvesi, http://www.lojistikzirvesi.com.tr/article.aspID=1435.
  • Balducci, C., Fraccaroli, F., Schaufeli, W.B. (2010). “Psychometric Properties of the Italian Version of the Utrecht Work Engagement Scale(UWES-9): A Cross-Cultural Analysis” European Journal of Psychological Assessment 2010, 26(2), 143–149.
  • Baron R M and Kenny D A (1986), “The Moderator-Mediator Variable Distinction in Social Psychological Research: Conceptual, Strategic, and Statistical Considerations”, Journal of Personality and Social Psychology, Vol. 51, No. 6, 1173-1182.
  • Blue, A., Crandall, S., Nowacek, G., Leucht, R., Chauvin, S., & Swick, H. (2009). “Assessment of matriculating medical students‘ knowledge and attitudes towards professionalism”. Medical Education, 31, 928-932.
  • Buckingham, M., Coffman, C. (1999). First, break all the rules: What the world’s greatest managers do differently. New York: Simon & Schuster.
  • Chaurasia, S., Shukla, A., (2014). “Psychological Capital, LMX, Employee Engagement & Work Role Performance”. The Indian Journal of Industrial Relations, Vol. 50, No. 2, 342-356.
  • Chen, S.L. (2015). “The relationship of leader psychological capital and follower psychological capital, job engagement and job performance: a multilevel mediating perspective”. The International Journal of Human Resource Management, 26/18, 2349–2365.
  • Chisholm, M. Cobb, H., Duke, L., McDuffie, C., & Kennedy, W. (2006). “Development of an instrument to measure professionalism”. American Journal of Pharmacy Education 70(4), 85-89.
  • Cooperrider, D., & Srivastva, S. (1987). “Appreciative inquiry in organizational life”. Research in Organizational Change and Development, 1: 129-169.
  • Doğan E. (2002). Çalışanların İşine Cezbolması: Dönüştürücü Liderlik Tarzının Lidere Olan Güvenin Güçlenmesine ve Negatif / Pozitif Duygulanımın Etkileri. (Doktora Tezi). İstanbul: Marmara Üniversitesi Sosyal Bilimler Enstitüsü.
  • Elliott, D., May, W., Schaff, P., Nyquist, J., Trial, J., & Reilly, J. (2009). “Shaping professionalism in pre-clinical medical students: Professionalism and the practice of medicine”. Medical Teacher 31, 295-302.
  • Fournier V. (1999). “The appeal to ‘professionalism’ as a disciplinary mechanism”. Social Review 47(2): 280–307.
  • Fredrickson, B. L. (1998). “What good are positive emotions?”, Review of General Psychology, 2, 300–319.
  • Friedman, T. L. (2005). The world is flat. New York: Farrar, Straus and Giroux.
  • Hobfoll, S.E., Johnson, R.J., Ennis, N. & Jack- son, A.P. (2003), “Resource Loss, Resource Gain, and Emotional Outcomes among Inner City Women”, Journal of Personality and Social PsycNair, P., hology, 84: 632-43.
  • Hwang, J., Lou, F., Han, S., Cao, F., Kim, O., & Li, P. (2009). “Professionalism: The major factor influencing job satisfaction among Korean and Chinese nurses”. International Nursing Review, 56(3), 313-318.
  • Joo B.K., Lim, D.H., Kim, S. (2015). “Enhancing work engagement: The roles of psychological capital, authentic leadership, and work empowerment”. Leadership and Organization Development Journal Vol. 37 No. 8, 1117-1134.
  • Kahn, W.A. (1990). “Psychological conditions of personal engagement and disengagement at work”. Academy of Management Journal, 33, 692–724.
  • Kaya, E., (2016). İş Talepleri ve İş Kaynaklarının İşe Tutkunluğa Etkisinde Pozitif Psikolojik Sermayenin Aracılık Rolünün İncelenmesi. (Yayınlanmamış Yüksek Lisans Tezi), İstanbul: Maltepe Üniversitesi Sosyal Bilimler Enstitüsü.
  • Luthans, F., Avey, J. B., & Avolio, B. J. (2007). “The impact of psychological capital interventions on performance outcomes”. Working paper, Gallup Leadership Institute, University of Nebraska.
  • Luthans, F., Avolio, B.J., Avey, J.B. and Norman, S.M. (2007b), “Positive psychological capital: measurement and relationship with performance and satisfaction”, Personnel Psychology, Vol.60No.3,pp.541-572.
  • Luthans, F., Norman, S. M., Avolio, B. J., & Avey, J. B. (2008). “The mediating role of psychological capital in the supportive organizational climate—Employee performance relationship”. Journal of Organizational Behavior, 29(2), 219-238.
  • Luthans, F., & Youssef, C. M. (2004). “Human, social and now positive psychological capital management: Investing in people for competitive advantage”. Organizational Dynamics, 33, 143-160.
  • Luthans, F., Youssef, C. M., & Avolio, B. J. (2007a). Psychological capital: Developing the human competitive edge. Oxford, UK: Oxford University Press.
  • Luthans, F., Youssef, C. M., & Avolio, B. J. (2007b). “Psychological capital: Investing and developing positive organizational behavior. In D. Nelson & C. L. Cooper (Eds.), Positive organizational behavior: Accentuating the positive at work: 9-24. Thousand Oaks, CA: Sage. Macey, W.H., Schneider, B., Barbera, K., & Young, S.A. (2009). Employee engagement: Tools for analysis, practice, and competitive advantage. London, England: Blackwell.
  • Maslach,C.,Schaufeli,W.B.,&Leiter,M.P.(2001). “Job burnout”. Annual Review of Psychology, 52, 397-422.
  • Millard, Michele L. (2011). "Psychological Net Worth: Finding the Balance between Psychological Capital and Psychological Debt" ETD collection for University of Nebraska - Lincoln.
  • O‘Sullivan, A., & Toohey, A. (2008). “Assessment of professionalism in undergraduate medical students”. Medical Teacher 30, 280-286.
  • Ouweneel, E., Le Blanc, P. M., Schaufeli, W.B., I van Wijhe, C. (2012). “Good morning, good day:    A diary study on positive emotions, hope, and work engagement”. Human Relations 65(9) 1129–1154.
  • Özkalp, E., Meydan B. (2015) ,“Schaufeli Ve Bakker Tarafından Geliştirilmiş Olan İşe Angaje Olma Ölçeğinin Türkçede Güvenilirlik Ve Geçerliliğinin Analizi”, İş,Güç Endüstri İlişkileri ve İnsan Kaynakları Dergisi, 17(3), 4-19.
  • Robbins, S. And M. Coulter, (2014). Management, USA, Pearson.
  • Quick, J.C., & Tetrick, L.E. (Eds.). (2003). Handbook of occupational health psychology. Washington, DC: American Psychological Association.
  • Schaufeli, W.B., & Bakker, A.B. (2003). Test manual for the Utrecht Work Engagement Scale. Unpublished manuscript, Utrecht University, the Netherlands. Retrieved from http://www.schaufeli.com
  • Schaufeli, W. B., Salanova, M., Gonzalez-Roma, V., & Bakker, A. B. (2002). “The measurement of engagement and burnout: A two sample confirmatory factor analytic approach”. Journal of Happiness Studies, 3, 71-92.
  • Schaufeli, W.B., Bakker, A.B., & Salanova, M. (2006). “The measurement of work engagement with a short questionnaire”. Educational and Psychological Measurement, 66, 701–716.
  • Seligman, M. E. P. (1998). Learned optimism. New York: Pocket Books. Seligman, M. E. P. 2002. Authentic happiness. New York: Free Press.
  • Senapaty, S., & Bhuyan, N. (2014). “Evaluating the profession and professionalism of business managers: Control embedded in character”. Decision Vol. 40(3), 4-14 ).
  • Simons, J. C., Buitendach, J. H., (2013). “Psychological capital, work engagement and organisational commitment amongst call centre employees in South Africa”. South Africa. SA Journal of Industrial Psychology/SA Tydskrif vir Bedryfsielkunde, 39(2), 12.
  • Swick HM. (1998). “Academic medicine must deal with the clash of business and professional values”. Acad Med. 73, 751–5.
  • Thatchenkery, T., & Metzker, C. (2006). Appreciative intelligence. San Francisco: Berrett-Koehler.
  • Turgut T. , (2010), “Çalışmaya Tutkunluk” (Ed. Güler İslamoğlu), 1. Baskı,Nobel Yayıncılık , Ankara.
  • Xanthopoulou, D., Bakker, A. B., Demerouti, E., & Schaufeli, W. B. (2007). “The role of personal resources in the job demands-resources model”. International Journal of Stress Management, 14(2), 121-141.
Toplam 55 adet kaynakça vardır.

Ayrıntılar

Birincil Dil Türkçe
Bölüm Makaleler
Yazarlar

Ülke Hilal Çelik Ağırman

Atılhan Naktiyok

Yayımlanma Tarihi 31 Aralık 2018
Yayımlandığı Sayı Yıl 2018 Cilt: 22 Sayı: Özel Sayı 3

Kaynak Göster

APA Çelik Ağırman, Ü. H., & Naktiyok, A. (2018). Psikolojik Sermaye ve Profesyonellik İlişkisinde İşe Angaje Olmanın Düzenleyici Rolü. Atatürk Üniversitesi Sosyal Bilimler Enstitüsü Dergisi, 22(Özel Sayı 3), 2665-2683.

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