Analyzing Motivational Determinants of Shopping Addiction Tendency
Yıl 2019,
Cilt: 19 Sayı: 1, 61 - 74, 01.01.2019
Özge Kirezli
,
Fatma Müge Arslan
Öz
Shopping addiction tendency is defined as being so occupied
about shopping that consumers become driven by uncontrollable shopping urges
and as a result of facing negative psychological, social and financial
consequences. Based on a field study on university students (N=372), this paper
examines hedonic shopping, escapism and negative mood reduction, as
motivational determinants of shopping addiction tendency, which is a relatively
less studied area of consumer behavior in Turkey. The findings indicate that,
hedonic shopping, escapism and negative mood reduction all have significant
effect on shopping addiction. Getting its mainstream studies from compulsive
buying literature, shopping addiction literature focuses mainly on the
enjoyment gathered from shopping action However this study provides new
insights into potential antecedents of shopping addiction as negativity
avoidance and escapism, which are negative psychological states with respect to
shopping addicts quest for shopping enjoyment.
Kaynakça
-
Andreassen, C. S. 2014. Shopping addiction: an overview.
J. Nor. Psychol. Ass. 51, 194–209.
-
Andreassen, C. S., Griffiths, M. D., Pallesen, S., Bilder, R.
M., Torsheim, T., & Aboujaoude, E. 2015. The Bergen
Shopping Addiction Scale: Reliability and validity
of a brief screening test. Frontiers in psychology, 6,
1374.
-
Arnold M, Reynolds J. 2003. Hedonic Shopping Motivations
Journal of Retailing 79(2) : 77-95.
-
Babin B, Darden W, Griffin M. 1994. Work and/or fun:
measuring hedonic and utilitarian shopping value
Journal of Consumer Research 20(4): 644-656.
-
Bas, Y. 2016 The Dimensions Of Consumers’ Shopaholic
Behaviors And Scale Development. Journal of Management,
Marketing and Logistics, 3(1): 64-86.
-
Baumeister RF. 1990 Anxiety and deconstruction: On
escaping the self, in Self inference processes: The
Ontario symposium James M. Olson and Mark Zanna
(ed.). Hillsdale NJ England : Lawrence Erlbaum
Associates Inc. ; 259-291.
-
Baumeister RF. 1998. The self Random House New York.
Bellenger D, Robertson D, Greenberg B. 1977. Shopping
centre patronage motives. Journal of Retailing
53(2): 29-38.
-
Black DW. 2007. A review of compulsive buying disorder.
World Psychiatry 6(1) 14.
-
Bleuler E. 1924. Textbook of Psychiatry. New York: Mc-
Millan.
-
Bozdağ, Y., Alkar, Ö. Y. Bergen2018. Alışveriş Bağımlılığı
Ölçeği’nin Kompülsif Çevrimiçi Satın Alma
Davranışına Uyarlanması. Bağımlılık Dergisi, 19(2),
23-34.
-
Bradley BP. 1990. Behavioural addictions: Common
features and treatment implications. British Journal
of Addiction 85:1417–1419.
-
Chang E, Burns LD, Francis SK. 2004. Gender differences
in the dimensional structure of apparel shopping
satisfaction among Korean consumers: The role
of hedonic shopping value. Clothing and Textiles
Research Journal 22(4): 185-199.
-
Clark M, Callega K. 2008. Shopping Addiction: A Preliminary
Investigation among Maltese University Students.
Addiction Research and Theory 16(6):633–649.
-
D’Astous A. 1990. An Inquiry into the compulsive side
of “normal” consumers Journal of Consumer Policy.
13(1): 15-31.
-
Desmond J. (2003). Consuming behaviour. Basingstoke:
Palgrave.
-
Dittmar, H., Beattie, J., & Friese, S. 1996. Objects, decision
considerations and self-image in men’s and
women’s impulse purchases. Acta psychologica,
93(1-3), 187-206.
-
Edwards E. 1993. Development of a new scale for
measuring compulsive buying behavior. Financial
Counselling and Planning 4(1): 67-85
-
Elliott R. 1994. Addictive consumption: Function and
fragmentation in postmodernity. Journal of Consumer
Policy 17(2): 159-179.
-
Faber RJ, O’Guinn, TC. 1988. Compulsive consumption
and credit abuse. Journal of Consumer Policy 11 (1):
97-109.
-
Faber RJ, O’Guinn TC. 1992. A clinical screener for
compulsive buying. Journal of Consumer Research
19(3): 459-469.
-
Faber RJ, Christenson GA. 1996. In the mood to buy:
Differences in the mood states experienced by
compulsive buyers and other consumers. Psychology
& Marketing 13(8): 803-819.
-
Faber RJ, O’Guinn TC, Krych R. 1987. Compulsive consumption.
Advances in Consumer Research 74(1) 132-135
-
Faber R, Vohs KD. 2004. To buy or not to buy? Self-control
and self-regulatory failure in purchase behavior,
in Handbook of self-regulation: Research theory and
application, R. F. Baumeister and K. D. Vohs (ed). NY:
Guilford Press; 509–524.
-
Faber RJ. 2004. Self-control and compulsive buying, in
Psychology and Consumer Culture: The Struggle for
a Good Life in a Materialistic World, Kasser T. And
Kanner T. (ed). American Psychological Association
Washington DC; 169-89.
-
Firat AF,Venkatesh A. 1995 Libratory postmodernism
and the reenchantment of consumption. Journal of
Consumer Research 22(3) : 239–267 .
-
Fornell C, Larcker DF. 1981. Evaluating structural
equation models with unobservable variables and
measurement error. Journal of Marketing Research
18 (1), 39-50.
-
Goodman A. 1989. Addiction defined: Diagnostic
criteria for addictive disorder. American Journal of
Psychiatric Nuerology 2:12–5.
-
Grant JE, Kim SW. 2003. Stop me because I can’t stop
myself: Taking control of impulsive behavior. New
York: McGraw-Hill.
-
Grüsser SM, Albrecht U. 2007. Rien ne va plus. Wenn
Glu¨ cksspiele Leiden schaffen. Bern: Huber.
Hair Jr, JF, Black WC, Babin BJ, Anderson RE, Tatham
RL. 2006. Multivariate data analysis (6th Ed.), Pearson-
Prentice Hall, Upper Saddle River, NJ.
-
Hair, J. F. J., Anderson, R. E., Tatham, R. L., & Black, W. C.
1995. Multivariate data analysis . Saddle River.
-
Hair, J. F., Sarstedt, M., Pieper, T. M., & Ringle, C. M. 2012.
The use of partial least squares structural equation
modeling in strategic management research: a
review of past practices and recommendations for
future applications. Long Range Planning, 45(5–6),
320–340.
-
Heatherton TF, Baumeister RF. 1991. Binge eating as
escape from self-awareness. Psychological Bulletin
110(1): 86–108.
-
Henning B, Vorderer P, 2001. Psychological escapism:
Predicting the amount of television viewing by
Need for Cognition Journal of Communication 51(1):
100–120.
-
Henseler, J., Ringle, C. M., & Sarstedt, M. 2015. A new
criterion for assessing discriminant validity in variance-
based structural equation modeling. Journal
of the academy of marketing science, 43(1), 115-135.
-
Hirschman EC, Holbrook M. 1982. Hedonic consumption:
emerging concepts methods and propositions.
Journal of Marketing 46(3): 92-101.
-
Hollander E. 1993. Obsessive-compulsive related disorders.
Washington: American Psychiatric Press.
-
Hollander EM, Allen A. 2006. Is compulsive buying a
real disorder, and is it really compulsive?. American
Journal of Psychiatry 163:1670–1672.
-
Kacen JJ. 1988 Retail Therapy: Consumers’ Shopping
Cures for Negative Moods. Advances in Consumer
Research. 25(1):75-87.
-
Karim R, Chaudhri P. 2012. Behavioral addictions: An
overview. Journal of Psychoactive Drugs 44(1): 5-17.
-
Kearney M, Stevens L. 2012 Compulsive buying: Literature
review and suggestions for future research. The
Marketing Review 12 (3): 233-251.
-
Kottler J, Montgomery M, Shepard D. 2004. Acquisitive
desire: Assessment and treatment. In: Kasser T,
Kanner AD, editors. Psychology and consumer
culture: The struggle for a good life in a materialistic
world. Washington, DC: American Psychological
Association. pp 149–168.
-
Kraepelin E. 1915. Psychiatrie: Ein lehrbuch für studierende
und arzte . 7th Edition Leipzig: Verlag Von Johann
Ambrosius Barth.
-
Kukar-Kinney M, Ridgway NM, Monroe KM. 2009. The
Relationship between Consumers Tendencies to
Buy Compulsively and Their Motivations to Shop
and Buy on the Internet Journal of Retailing 85 (3):
298–307.
-
Kyrios M, Frost RO, Steketee G. 2004. Cognitions in
compulsive buying and acquisition. Cognitive
Therapy and Research 28(2): 241–258.
-
Lee M, KimY, Fairhurst A. 2009. Shopping value in online
auctions: their antecedents and outcomes. Journal
of Retailing and Consumer Services 16(1): 75-82.
-
Lo HY, Harvey,N. 2011 Shopping without pain: Compulsive
buying and the effects of credit card availability
in Europe and the Far East. Journal of Economic Psychology,
32(1), 79-92.
-
McElroy S, Keck R, Pope H, Smith J, Strakowski S. 1994.
Compulsive buying: A report of 20 cases. Journal of
Clinical Psychiatry 55(6): 242-248.
-
Mikołajczak-Degrauwe K. Wauters B. Rossi G. & Brengman
M. 2012. Does personality affect compulsive
buying? An application of the Big Five personality
model. INTECH Open Access Publisher. Available
at http://cdn.intechopen.com/pdfs/36450.pdf
[accessed on 16 September 2015].
-
Miltenberger R G, Redlin J, Crosby R, Stickney M, Mitchell
J, Wonderlich S, ... , Smyth J. (2003). Direct and
retrospective assessment of factors contributing to
compulsive buying. Journal of behavior therapy and
experimental psychiatry 34(1): 1-9.
-
Mowen JC, Spears N. 1999. Understanding compulsive
buying among college students: A hierarchical
approach. Journal of Consumer Psychology 8(4):
407-430
-
Nataraajan R, Goff, BG. 1992. Manifestations of Compulsiveness
in the Consumer-Marketplace Domain.
Psychology and Marketing 9(1): 31-44.
-
O’Guinn TC, Faber RJ. 1989. Compulsive buying: A phenomenological
exploration. Journal of Consumer
Research 16(2): 147-157.
-
Orford J. 2001. Excessive appetites: A psychological view
of addictions. Chichester England: John Wiley &
Sons Ltd.
-
Özçelik, A. B., Gegez, E. E., Burnaz, Ş. 2017 Mobil
İnternet, Tüketici Materyalizmi Ve Alişveriş Bağimliliği:
Alişveriş Motivasyonlarinin Düzenleyici Etkisi
Üzerine Bir Araştirma. Pazarlama Teorisi ve Uygulamaları
Dergisi 3(2): 1-20.
-
Ridgway NM, Kukar-Kinney M, Monroe K.M. 2008. An
Expanded Conceptualization and New Measure of
Compulsive Buying Journal of Consumer Research
35 (4):622–639
-
Roberts JA, Pirog SF. 2004. Personal Goals and their
role in Consumer Behavior: The Case of Compulsive
Buying Journal of Marketing Theory and Practice
12(3): 61 – 73.
-
Rodríguez-Villarino R, González-Lorenzo M, Fernández-
González A, Lameiras-Fernández M, Foltz M.L.
2006. Individual factors associated with buying
addiction: An empirical study” Addiction Research
Theory 14(5): 511–525.
-
Rose, S., & Dhandayudham, A. 2014. Towards an understanding
of Internet-based problem shopping behaviour:
The concept of online shopping addiction
and its proposed predictors. Journal of Behavioral
Addictions 3(2), 83–89.
-
Safiih, M., & Azreen, N. (2016). Confirmatory Factor
Analysis Approach: A Case Study of Mathematics
Students’ Achievement in TIMSS. Malaysian Journal
of Mathematical Sciences, 10, 41-51.
-
Saleem S, Abideen Z, Latif A. 2010. Few Determinants
of Compulsive Buying of Youth in Pakistan European
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materialism and compulsive buying: A life course
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shopper typology Journal of Retailing.
-
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Alışveriş Bağımlılığının Motivasyonel Öğelerinin Belirlenmesi
Yıl 2019,
Cilt: 19 Sayı: 1, 61 - 74, 01.01.2019
Özge Kirezli
,
Fatma Müge Arslan
Öz
Alışveriş bağımlılığı; bireylerin iç ve dış faktörlerden
kaynaklanan psikolojik gerilimleri ile baş etmek adına yapılan kontrolsüz ve
aşırı alışveriş yapma olarak tanımlanabilir. Üniversite öğrencileri üzerinde
yapılan bir saha çalışması doğrultusunda (N=372), bu çalışma alışveriş
bağımlılığına motivasyonel anlamda etkisi olduğu düşünülen hedonik alışveriş,
gerçeklerden kaçış ve olumsuz ruh halini düzeltme faktörlerini incelemektedir.
Araştırmanın sonuçları, her üç bağımsız değişkenin de alışveriş bağımlılığını
anlamlı biçimde etkilediğini ortaya koymaktadır. Satın alma ve alışveriş
bağımlılığı literatüründe bu çalışmayı farklı kılan unsur, bağımsız değişken
olarak keyif ve ruh halini düzeltme gibi psikolojiyi olumlu etkisi olan
öğelerle negative bir durum olan bağımlılığı açıklamaya çalışma hedefidir.
Zira, bağımlılık literatürü çoğunlukla negatif olay ne nedenler üzerinde
durmaktadır.
Kaynakça
-
Andreassen, C. S. 2014. Shopping addiction: an overview.
J. Nor. Psychol. Ass. 51, 194–209.
-
Andreassen, C. S., Griffiths, M. D., Pallesen, S., Bilder, R.
M., Torsheim, T., & Aboujaoude, E. 2015. The Bergen
Shopping Addiction Scale: Reliability and validity
of a brief screening test. Frontiers in psychology, 6,
1374.
-
Arnold M, Reynolds J. 2003. Hedonic Shopping Motivations
Journal of Retailing 79(2) : 77-95.
-
Babin B, Darden W, Griffin M. 1994. Work and/or fun:
measuring hedonic and utilitarian shopping value
Journal of Consumer Research 20(4): 644-656.
-
Bas, Y. 2016 The Dimensions Of Consumers’ Shopaholic
Behaviors And Scale Development. Journal of Management,
Marketing and Logistics, 3(1): 64-86.
-
Baumeister RF. 1990 Anxiety and deconstruction: On
escaping the self, in Self inference processes: The
Ontario symposium James M. Olson and Mark Zanna
(ed.). Hillsdale NJ England : Lawrence Erlbaum
Associates Inc. ; 259-291.
-
Baumeister RF. 1998. The self Random House New York.
Bellenger D, Robertson D, Greenberg B. 1977. Shopping
centre patronage motives. Journal of Retailing
53(2): 29-38.
-
Black DW. 2007. A review of compulsive buying disorder.
World Psychiatry 6(1) 14.
-
Bleuler E. 1924. Textbook of Psychiatry. New York: Mc-
Millan.
-
Bozdağ, Y., Alkar, Ö. Y. Bergen2018. Alışveriş Bağımlılığı
Ölçeği’nin Kompülsif Çevrimiçi Satın Alma
Davranışına Uyarlanması. Bağımlılık Dergisi, 19(2),
23-34.
-
Bradley BP. 1990. Behavioural addictions: Common
features and treatment implications. British Journal
of Addiction 85:1417–1419.
-
Chang E, Burns LD, Francis SK. 2004. Gender differences
in the dimensional structure of apparel shopping
satisfaction among Korean consumers: The role
of hedonic shopping value. Clothing and Textiles
Research Journal 22(4): 185-199.
-
Clark M, Callega K. 2008. Shopping Addiction: A Preliminary
Investigation among Maltese University Students.
Addiction Research and Theory 16(6):633–649.
-
D’Astous A. 1990. An Inquiry into the compulsive side
of “normal” consumers Journal of Consumer Policy.
13(1): 15-31.
-
Desmond J. (2003). Consuming behaviour. Basingstoke:
Palgrave.
-
Dittmar, H., Beattie, J., & Friese, S. 1996. Objects, decision
considerations and self-image in men’s and
women’s impulse purchases. Acta psychologica,
93(1-3), 187-206.
-
Edwards E. 1993. Development of a new scale for
measuring compulsive buying behavior. Financial
Counselling and Planning 4(1): 67-85
-
Elliott R. 1994. Addictive consumption: Function and
fragmentation in postmodernity. Journal of Consumer
Policy 17(2): 159-179.
-
Faber RJ, O’Guinn, TC. 1988. Compulsive consumption
and credit abuse. Journal of Consumer Policy 11 (1):
97-109.
-
Faber RJ, O’Guinn TC. 1992. A clinical screener for
compulsive buying. Journal of Consumer Research
19(3): 459-469.
-
Faber RJ, Christenson GA. 1996. In the mood to buy:
Differences in the mood states experienced by
compulsive buyers and other consumers. Psychology
& Marketing 13(8): 803-819.
-
Faber RJ, O’Guinn TC, Krych R. 1987. Compulsive consumption.
Advances in Consumer Research 74(1) 132-135
-
Faber R, Vohs KD. 2004. To buy or not to buy? Self-control
and self-regulatory failure in purchase behavior,
in Handbook of self-regulation: Research theory and
application, R. F. Baumeister and K. D. Vohs (ed). NY:
Guilford Press; 509–524.
-
Faber RJ. 2004. Self-control and compulsive buying, in
Psychology and Consumer Culture: The Struggle for
a Good Life in a Materialistic World, Kasser T. And
Kanner T. (ed). American Psychological Association
Washington DC; 169-89.
-
Firat AF,Venkatesh A. 1995 Libratory postmodernism
and the reenchantment of consumption. Journal of
Consumer Research 22(3) : 239–267 .
-
Fornell C, Larcker DF. 1981. Evaluating structural
equation models with unobservable variables and
measurement error. Journal of Marketing Research
18 (1), 39-50.
-
Goodman A. 1989. Addiction defined: Diagnostic
criteria for addictive disorder. American Journal of
Psychiatric Nuerology 2:12–5.
-
Grant JE, Kim SW. 2003. Stop me because I can’t stop
myself: Taking control of impulsive behavior. New
York: McGraw-Hill.
-
Grüsser SM, Albrecht U. 2007. Rien ne va plus. Wenn
Glu¨ cksspiele Leiden schaffen. Bern: Huber.
Hair Jr, JF, Black WC, Babin BJ, Anderson RE, Tatham
RL. 2006. Multivariate data analysis (6th Ed.), Pearson-
Prentice Hall, Upper Saddle River, NJ.
-
Hair, J. F. J., Anderson, R. E., Tatham, R. L., & Black, W. C.
1995. Multivariate data analysis . Saddle River.
-
Hair, J. F., Sarstedt, M., Pieper, T. M., & Ringle, C. M. 2012.
The use of partial least squares structural equation
modeling in strategic management research: a
review of past practices and recommendations for
future applications. Long Range Planning, 45(5–6),
320–340.
-
Heatherton TF, Baumeister RF. 1991. Binge eating as
escape from self-awareness. Psychological Bulletin
110(1): 86–108.
-
Henning B, Vorderer P, 2001. Psychological escapism:
Predicting the amount of television viewing by
Need for Cognition Journal of Communication 51(1):
100–120.
-
Henseler, J., Ringle, C. M., & Sarstedt, M. 2015. A new
criterion for assessing discriminant validity in variance-
based structural equation modeling. Journal
of the academy of marketing science, 43(1), 115-135.
-
Hirschman EC, Holbrook M. 1982. Hedonic consumption:
emerging concepts methods and propositions.
Journal of Marketing 46(3): 92-101.
-
Hollander E. 1993. Obsessive-compulsive related disorders.
Washington: American Psychiatric Press.
-
Hollander EM, Allen A. 2006. Is compulsive buying a
real disorder, and is it really compulsive?. American
Journal of Psychiatry 163:1670–1672.
-
Kacen JJ. 1988 Retail Therapy: Consumers’ Shopping
Cures for Negative Moods. Advances in Consumer
Research. 25(1):75-87.
-
Karim R, Chaudhri P. 2012. Behavioral addictions: An
overview. Journal of Psychoactive Drugs 44(1): 5-17.
-
Kearney M, Stevens L. 2012 Compulsive buying: Literature
review and suggestions for future research. The
Marketing Review 12 (3): 233-251.
-
Kottler J, Montgomery M, Shepard D. 2004. Acquisitive
desire: Assessment and treatment. In: Kasser T,
Kanner AD, editors. Psychology and consumer
culture: The struggle for a good life in a materialistic
world. Washington, DC: American Psychological
Association. pp 149–168.
-
Kraepelin E. 1915. Psychiatrie: Ein lehrbuch für studierende
und arzte . 7th Edition Leipzig: Verlag Von Johann
Ambrosius Barth.
-
Kukar-Kinney M, Ridgway NM, Monroe KM. 2009. The
Relationship between Consumers Tendencies to
Buy Compulsively and Their Motivations to Shop
and Buy on the Internet Journal of Retailing 85 (3):
298–307.
-
Kyrios M, Frost RO, Steketee G. 2004. Cognitions in
compulsive buying and acquisition. Cognitive
Therapy and Research 28(2): 241–258.
-
Lee M, KimY, Fairhurst A. 2009. Shopping value in online
auctions: their antecedents and outcomes. Journal
of Retailing and Consumer Services 16(1): 75-82.
-
Lo HY, Harvey,N. 2011 Shopping without pain: Compulsive
buying and the effects of credit card availability
in Europe and the Far East. Journal of Economic Psychology,
32(1), 79-92.
-
McElroy S, Keck R, Pope H, Smith J, Strakowski S. 1994.
Compulsive buying: A report of 20 cases. Journal of
Clinical Psychiatry 55(6): 242-248.
-
Mikołajczak-Degrauwe K. Wauters B. Rossi G. & Brengman
M. 2012. Does personality affect compulsive
buying? An application of the Big Five personality
model. INTECH Open Access Publisher. Available
at http://cdn.intechopen.com/pdfs/36450.pdf
[accessed on 16 September 2015].
-
Miltenberger R G, Redlin J, Crosby R, Stickney M, Mitchell
J, Wonderlich S, ... , Smyth J. (2003). Direct and
retrospective assessment of factors contributing to
compulsive buying. Journal of behavior therapy and
experimental psychiatry 34(1): 1-9.
-
Mowen JC, Spears N. 1999. Understanding compulsive
buying among college students: A hierarchical
approach. Journal of Consumer Psychology 8(4):
407-430
-
Nataraajan R, Goff, BG. 1992. Manifestations of Compulsiveness
in the Consumer-Marketplace Domain.
Psychology and Marketing 9(1): 31-44.
-
O’Guinn TC, Faber RJ. 1989. Compulsive buying: A phenomenological
exploration. Journal of Consumer
Research 16(2): 147-157.
-
Orford J. 2001. Excessive appetites: A psychological view
of addictions. Chichester England: John Wiley &
Sons Ltd.
-
Özçelik, A. B., Gegez, E. E., Burnaz, Ş. 2017 Mobil
İnternet, Tüketici Materyalizmi Ve Alişveriş Bağimliliği:
Alişveriş Motivasyonlarinin Düzenleyici Etkisi
Üzerine Bir Araştirma. Pazarlama Teorisi ve Uygulamaları
Dergisi 3(2): 1-20.
-
Ridgway NM, Kukar-Kinney M, Monroe K.M. 2008. An
Expanded Conceptualization and New Measure of
Compulsive Buying Journal of Consumer Research
35 (4):622–639
-
Roberts JA, Pirog SF. 2004. Personal Goals and their
role in Consumer Behavior: The Case of Compulsive
Buying Journal of Marketing Theory and Practice
12(3): 61 – 73.
-
Rodríguez-Villarino R, González-Lorenzo M, Fernández-
González A, Lameiras-Fernández M, Foltz M.L.
2006. Individual factors associated with buying
addiction: An empirical study” Addiction Research
Theory 14(5): 511–525.
-
Rose, S., & Dhandayudham, A. 2014. Towards an understanding
of Internet-based problem shopping behaviour:
The concept of online shopping addiction
and its proposed predictors. Journal of Behavioral
Addictions 3(2), 83–89.
-
Safiih, M., & Azreen, N. (2016). Confirmatory Factor
Analysis Approach: A Case Study of Mathematics
Students’ Achievement in TIMSS. Malaysian Journal
of Mathematical Sciences, 10, 41-51.
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