Bulanık Analitik Ağ Süreci ve 0-1 Hedef Programlama Entegrasyonu ile Kurumsal Kaynak Planlama (Erp) Yazılımı Seçimi

Yıl 2019, Cilt: 19 Sayı: 1, 75 - 88, 01.01.2019

Muhittin Sagnak Yigit Kazancoglu

https://doi.org/10.21121/eab.2019148776

Cited By: 5

Öz

Kurumsal Kaynak Planlaması (KKP), işletmenin bütün
fonksiyonlarını sistem yaklaşımına göre bir araya getiren bir yazılım
sistemidir. Küresel rekabet, işletmeleri, maliyetleri düşürmeye, stokları
azaltmaya, kaliteyi yükseltmeye ve daha iyi müşteri hizmetleri sağlamasına
zorlar. Bu nedenle, işletmelerin, uygun KKP yazılımının seçimi ve uygulanması
yoluyla işletme fonksiyonlarını entegre etmeleri önemlidir. Ancak, bu karar
sürecinde mevcut üç yönetsel sorun vardır. Birincisi, kriterler ve
alternatiflerin değerlendirilmesi ile ilgilidir, ikincisi değerlendirme
sürecindeki belirsizlikle ilgilidir ve üçüncüsü, şirketin çoklu amaçlarını ve
kısıtlarını dikkate almakla ilgilidir. Bu çalışmada, en uygun KKP yazılımının
seçimine karar vermek için doğrusal programlama ve çok kriterli karar verme
(ÇKKV) kombinasyonunu sunmak için, ÇKKV yöntemi, 0-1 hedef programlama ile
birleştirilmiştir. Bu kombinasyon, yalnızca KKP seçimi gibi stratejik kararlar
için uzman görüşünü alma ihtiyacını değil, aynı zamanda işletmeler için mevcut
sınırlı kaynakları da dikkate alır. Ayrıca, problemin bulanık doğasından
dolayı, ÇKKV tekniği Analitik Ağ Süreci (AAS) bulanık mantık ile
birleştirilmiş, bulanık analitik ağ süreci (BAAS) ise 0-1 hedef programlama ile
bütünleştirilmiştir. BAAS kullanmanın nedeni, bir ağ konsepti içinde uzman
görüşünün aktarılmasına izin verme potansiyelidir.

Anahtar Kelimeler

KKP Seçimi, Çok Kriterli Karar Verme, Bulanık Analitik Ağ Süreci, 0 - 1 Hedef Programlama

IntegraFuzzy Analytic Network Process And 0-1 Goal Programming Technique For Enterprise Resource Planning (Erp) Software Selection

Öz

Enterprise Resource Planning (ERP) is a software system incorporating all business functions with regard to systems approach. Global competition forces enterprises to lower costs, reduce inventories, improve quality, and provide better customer service. Therefore, it is important for enterprises to integrate their business functions through the selection and implementation of appropriate ERP software. However, there are three managerial problems existing in this decision process, related respectively with the evaluation of criteria and alternatives, the vagueness within the evaluation process, and the multiple goals and constraints of the company. In this study, in order to select the most appropriate ERP software, the multiple criteria decision-making method (MCDM) is combined with 0-1 goal programming in order to present the combination of linear programming and a MCDM. This combination takes into account not only the need to hire expert opinion for strategic decisions such as ERP selection, but also the limited resources available to enterprises. Also, due to the fuzzy nature of the problem, the MCDM technique, Analytic Network Process (ANP), is combined with fuzzy logic; therefore, fuzzy analytic network process (FANP) is integrated with 0-1 goal programming. The reason for employing FANP is its potential to facilitate the transfer the expert opinion within a network concept.

Anahtar Kelimeler

ERP Selection, Multiple Criteria Decision-Making, Fuzzy Analytic Network Process, 0-1 Goal Programming

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