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Yerel Yönetimlerde İş-Yaşam Dengesi Ve Çalışan Davranışı İlişkisinin İncelenmesi “ Kocaeli Belediyeleri Örneği”

Yıl 2014, Cilt: 2 Sayı: 3, 1 - 18, 01.11.2014

Öznur Gökkaya

Öz

In this study, the relation between work-life balance in local management and behavior of worker has been examined. In order to support the research, ampiric research has been done after the research has been intriduced with the teoric frame. The research includes 314 worker and 5 municipality among the In this frame, a questionnaire was prepared to find out the work-life balance and behavior of worker( job satisfaction, workload and loyalty) with a detailed literature search.municipalities in Kocaeli.In this frame, a questionnaire was prepared to find out the work-life balance and behavior of worker( job satisfaction, workload and loyalty) with a detailed literature search.Data was examined with the program called SPSS for Windows 16,0.The relation between work-life balance and behavior of worker was explained with this data and the study was completed

Anahtar Kelimeler

Work life balance workload job satisfaction loyalty

Kaynakça

  • Abraham C., F. Anat.(2004). “Work Commitment, Job Satisfaction and Job Performance: An Empirical Investigation”, International Journal of Organization Theory and Practice, 7(3): 289.
  • Amason, A. C. ve H. J. Sapienza. (1997) “The Effects of Top Management Team Size and Interaction Norms on Cognitive and Affective Conflict.”, Journal of Management, 23(4): 495–516.
  • Barnett, R. C.(1999). A New Work-Llife Model fort he Twenty First Century. Academy of Political and Social Science, 1999.
  • Carmeli, A.,&Freund, A.(2004). Work Commitment, Job Satisfaction, and Job Performance: An Empirical Investigation. International Journal of Organization Theory and Behavior, 7(3), 289-309.
  • Cedoline, A. J. (1982). Excerpts from Job Burnout: Symptoms, Causes, and Survival Skills. Columbia University Press.
  • Chang, C., E. J. Russell ve Y. Liu-Qin, (2007) “Emotional Strain and Organizational Citizenship Behaviours: A Meta-Analysis and Review”, Work & Stress, 21: 312-332.
  • Clark, S.C.(2000).Work/Family boreder Theory: ANew Theory of Work/Family Balance. Human Relations.
  • Crossman, A., Abou-Zaki, B. (2003). Job satisfaction and employee performance of lebanese banking staff. Journal of Managerial Psychology, 18 (4), pp.368-376.
  • Day A. L. , T. C. Chamberlain. (2007) “Committing to Your Work, Spouse, And Children: Implications For Work–Family Conflict “, Journal of Vocational Behavior, 68: 116–130.
  • Defrank, R.S. and Ivancevich, J. (1998). Stress on the Job: an Executive Update, The Academy of Management Executive, (August) V:12. No.3.
  • Duxbury, L.,Higgins, C. Work-Life Balance in Canada: Making the Case for Change. http://www.aisapasific.ca/data/caprn/cjspproject/duxburyfinal.PDF. Erişim Tarihi:01.03.2014. Friday, S.S., Friday, E. (2003). Racioethnic perceptions of job characteristics and job satisfaction. Journal of Management Development, 22 (5), pp.426-442.
  • Frone, M.R., J.K. Yardley, K.S. Markel.(1997).“Developing and Testing An Integrative Model of the Work–Family Interface”, Journal of Vocational Behavior, 50: (2), 145–167.
  • Graham, J.(1991) “An Essay on Organizational Citizenship Behavior”, Employee Responsibilities and Rights Journal, 4: 249–270.
  • Greenberg E. S., Sikora P., Grunberg L. and Moore S. Work Teams and Organizational Commitment Working Paper, University of Puget Sound.
  • Ganesh, J.,Arnold, M.J., and Reynolds, K.E.(2000). Understanding the Customer Base of Servic Providers: An Examination of The Differences Between Switchers and Stayers. Journal of Marketing, 65(3), 65-87.
  • Greenhaus, J.,H., Collins,K., M.,and Shaw, J.D.(2003). The relation between work–family balance and quality of life. Journal of Vocational Behavior, 63, 510–531.
  • Hackman, J.R., Oldham, G.R.,( 1980) Work Redesign, Addison-Wesley Publishing Company Reading, Massachusetts, California., s. 284
  • Helm, Sabrina, (2011). “Employees Awareness of Their Impact on Corporate Reputation”, Journal of Business Research, Vol.64, Issue 7,
  • Heskett, J.,L., Sasser, W.E, and Schlesinger, L.A.(1997). The Service Profit Chain: How Leading Companies Link Profit and Growth to Loyalty, Satisfaction, and Values.New York: Free Press.
  • J.F. Hair, P.B. Robert Ve J.O. David, (2000).Marketing Research, International Edition, Irwin McGraw - Hill. s.39
  • Katz, D. and Kahn, R.L.(1978). The Social Psychology of Organizations.New York: John Wiley and Sons.
  • Keser A.(2012). Çalışma Psikolojisi. Ekin Yayınevi, 3.Baskı, Bursa.
  • Kirchmeyer, C.( 2000). Work-life initiatives: Greed or benevolence regarding workers’ time.C.L. Cooper, D.M. Rousseau (Eds.), Trends in organizational behavior, Vol. 7Wiley, West Sussex, UK, pp. 79–93.
  • Kırcıoglu, F., Timuroğlu, M.K., Çınar, O.(2009). Örgütsel İletişim ve İş Tatmini İlişkisi-Bir Uygulama-. Yönetim, Yıl:20, Sayı:63, Haziran, ss-59-76.
  • Lam, S.S.K. (1995). Quality management and job satisfaction: an empirical study. International Journal of Quality and Reliability Management, 12 (4), pp.72-78.
  • Leung M., Y.S. Chan ve P. Olomolaiye. (2008). “Impact of Stress on the Performance of Construction Project Managers”, Journal of Construction Engineering and Management, 134(8): 644-652.
  • Loveman, G.W. (1998). “Employee Satisfaction, Customer Loyalty, and Financial Performance: An Empirical Examination of the Service Profit Chain in Retail Banking.”, Journal of Service Research, 1(1): 18-31.
  • Luthans, F. (1992). Organizational behavior. New York, Mc Graw Hill.
  • Matthews, R. A., C. A. Bulger, J.L. Barnes-Farre, (2009). “Work Social Supports, Role Stressors, and Work–Family Conflict: The Moderating Effect of Age”, Journal of Vocational Behavior, 1-3.
  • Moorman, R.,H. and Blakley, G.L.(1995). Individualism- Collectivism as an Individual Difference Predictor of Oganizational Citizenship Behaviour. Journal of Organizational Behaviour, 16, 127-142.
  • Mowday R.T., Steers R.M., Porter L.W. (1979). The Measurement of Organizational Commitment. Journal of Vocational Behavior, Sayı:14, s.224-247.
  • Mowday, R.T., Porter, L.W. ve Streers R.M. (1982) Employee Organizations Linkages: The Psychology of Commitment, Absenteeism and Turnove. New York, Academic Press.
  • O’Reilly, C. ve Chatman, J. (1986). Organizational Commitment and Psychological Attachment: The Effect of Compliance, Identification and Internalization on Prosocial Behavior. Journal of Applied Psychology 71, 3: 492-499.
  • Sabuncuoğlu, Z. & Tokol, T.(2001). İsletme. Ezgi Yayınevi, Bursa.
  • Savery, L.K. (1996). The congruence between the importance of job satisfaction and the perceived level of achievement. Journal of Management Development, 15 (6), pp.18-27.
  • Shah, S., H., S., Jaffari, A.,R., Aziz,J., Ejaz,W., Ul-Haq, I.,Raza, S.,N.(2011). Workload and Performance of Employees. Interdisciplinary Journal of Contemporary Research in Business, September 2011 Vol, 3, No 5, pp.256-267.
  • Spector, P.E.(2000). Industrial&Organizational Psychology, 2nd Ed., John Wiley.
  • Steinmetz, H., M. Frese, P. Schmidt. (2008). “A Longitudinal Panel Study on Antecedents and Outcomes Of Work–Home Interference.” , Journal of Vocational Behavior, 73: 231–241. Sverko, B., Arambasic, L. and Galesic, M. (2002). Work-Life Balance Among Croatian Employees: Role Time Commitment, Work-home Interference and Well-being. Social Science Information, 41(2), 281-301.
  • Paul E.Spector, (1997) Stressor Scales Page: Interpersonal Conflict Scale, Organizational Constraints Scale, and Workload Scale, Erişim
  • Adresi: http://chuma.usf.edu/~spector/scales/strspage.html
  • Perrewe. P. and Victory, F.A. (1988). Combatting Job Stres. Training and Development Journal, (April).
  • Rachel W.Y.Y., C.L. Y. Andy ve T.C. E. Cheng .(2009). “An Empirical Study Of Employee Loyalty, Service Quality and Firm Performance in the Service Industry”, International Journal of Production Economics,
  • Rantanen, J., U. Kinnunen, T. Feldt, L. Pulkkinen.(2008). “Work–Family Conflict and Psychological Well-Being: Stability And Cross-Lagged Relations Within One- And Six-Year Follow-Ups”, Journal of Vocational Behavior, 73: 37–51.
  • Reichheld, F.F. and Teal, T. (1996). The Loyalty Effect: The Hidden Force Behind Growth, Profits, and Lasting Value. Boston: Harvard Business School Press.
  • Telman, N., Ünsal, P.(2004). Çalışan Memnuniyeti. Epsilon Yayınevi, İstanbul.
  • “Understandıng Ergonomıcs At Work” (2005)., Health and Safety Executive Publication, Free Leaflets, December Erişim Adresi: http://www.hse.gov.uk/pubns/indg90.pdf
  • Van Dyne, L., Graham, J., W., and Dienesch, R., M.(1994). Organizational Citizenship Behaviour: Construct Redefinition, Measurement, and Validation. Academy of Management Journal, 37, 765-802.

Yerel Yönetimlerde İş-Yaşam Dengesi Ve Çalışan Davranışı İlişkisinin İncelenmesi “ Kocaeli Belediyeleri Örneği”

Yıl 2014, Cilt: 2 Sayı: 3, 1 - 18, 01.11.2014

Öznur Gökkaya

Öz

Bu çalışmada yerel yönetimlerde iş-yaşam dengesi ve çalışan davranışı ilişkisi incelenmiştir. Araştırma teorik bir çerçeve ile sunulduktan sonra konuyu desteklemek amacıyla ampirik bir araştırma yapılmıştır. Araştırma Kocaeli ilinde yer alan belediyeler arasında 5 belediye ve toplam 314 çalışanı kapsamaktadır. Bu kapsamda detaylı bir literatür araştırmasına dayanarak bir iş-yaşam dengesi ve çalışan davranışlarını (iş tatmini, iş yükü ve sadakat) belirlemek için soru formu hazırlanmıştır. Araştırmada elde edilen veriler “SPSS for Windows 16,0”programından yararlanılarak değerlendirilmiş, iş-yaşam dengesi ve çalışan davranışı arasındaki ilişki bu bulgularla açıklanarak çalışma tamamlanmıştır

Anahtar Kelimeler

İş yaşam dengesi iş yükü iş tatmini sadakat

Kaynakça

  • Abraham C., F. Anat.(2004). “Work Commitment, Job Satisfaction and Job Performance: An Empirical Investigation”, International Journal of Organization Theory and Practice, 7(3): 289.
  • Amason, A. C. ve H. J. Sapienza. (1997) “The Effects of Top Management Team Size and Interaction Norms on Cognitive and Affective Conflict.”, Journal of Management, 23(4): 495–516.
  • Barnett, R. C.(1999). A New Work-Llife Model fort he Twenty First Century. Academy of Political and Social Science, 1999.
  • Carmeli, A.,&Freund, A.(2004). Work Commitment, Job Satisfaction, and Job Performance: An Empirical Investigation. International Journal of Organization Theory and Behavior, 7(3), 289-309.
  • Cedoline, A. J. (1982). Excerpts from Job Burnout: Symptoms, Causes, and Survival Skills. Columbia University Press.
  • Chang, C., E. J. Russell ve Y. Liu-Qin, (2007) “Emotional Strain and Organizational Citizenship Behaviours: A Meta-Analysis and Review”, Work & Stress, 21: 312-332.
  • Clark, S.C.(2000).Work/Family boreder Theory: ANew Theory of Work/Family Balance. Human Relations.
  • Crossman, A., Abou-Zaki, B. (2003). Job satisfaction and employee performance of lebanese banking staff. Journal of Managerial Psychology, 18 (4), pp.368-376.
  • Day A. L. , T. C. Chamberlain. (2007) “Committing to Your Work, Spouse, And Children: Implications For Work–Family Conflict “, Journal of Vocational Behavior, 68: 116–130.
  • Defrank, R.S. and Ivancevich, J. (1998). Stress on the Job: an Executive Update, The Academy of Management Executive, (August) V:12. No.3.
  • Duxbury, L.,Higgins, C. Work-Life Balance in Canada: Making the Case for Change. http://www.aisapasific.ca/data/caprn/cjspproject/duxburyfinal.PDF. Erişim Tarihi:01.03.2014. Friday, S.S., Friday, E. (2003). Racioethnic perceptions of job characteristics and job satisfaction. Journal of Management Development, 22 (5), pp.426-442.
  • Frone, M.R., J.K. Yardley, K.S. Markel.(1997).“Developing and Testing An Integrative Model of the Work–Family Interface”, Journal of Vocational Behavior, 50: (2), 145–167.
  • Graham, J.(1991) “An Essay on Organizational Citizenship Behavior”, Employee Responsibilities and Rights Journal, 4: 249–270.
  • Greenberg E. S., Sikora P., Grunberg L. and Moore S. Work Teams and Organizational Commitment Working Paper, University of Puget Sound.
  • Ganesh, J.,Arnold, M.J., and Reynolds, K.E.(2000). Understanding the Customer Base of Servic Providers: An Examination of The Differences Between Switchers and Stayers. Journal of Marketing, 65(3), 65-87.
  • Greenhaus, J.,H., Collins,K., M.,and Shaw, J.D.(2003). The relation between work–family balance and quality of life. Journal of Vocational Behavior, 63, 510–531.
  • Hackman, J.R., Oldham, G.R.,( 1980) Work Redesign, Addison-Wesley Publishing Company Reading, Massachusetts, California., s. 284
  • Helm, Sabrina, (2011). “Employees Awareness of Their Impact on Corporate Reputation”, Journal of Business Research, Vol.64, Issue 7,
  • Heskett, J.,L., Sasser, W.E, and Schlesinger, L.A.(1997). The Service Profit Chain: How Leading Companies Link Profit and Growth to Loyalty, Satisfaction, and Values.New York: Free Press.
  • J.F. Hair, P.B. Robert Ve J.O. David, (2000).Marketing Research, International Edition, Irwin McGraw - Hill. s.39
  • Katz, D. and Kahn, R.L.(1978). The Social Psychology of Organizations.New York: John Wiley and Sons.
  • Keser A.(2012). Çalışma Psikolojisi. Ekin Yayınevi, 3.Baskı, Bursa.
  • Kirchmeyer, C.( 2000). Work-life initiatives: Greed or benevolence regarding workers’ time.C.L. Cooper, D.M. Rousseau (Eds.), Trends in organizational behavior, Vol. 7Wiley, West Sussex, UK, pp. 79–93.
  • Kırcıoglu, F., Timuroğlu, M.K., Çınar, O.(2009). Örgütsel İletişim ve İş Tatmini İlişkisi-Bir Uygulama-. Yönetim, Yıl:20, Sayı:63, Haziran, ss-59-76.
  • Lam, S.S.K. (1995). Quality management and job satisfaction: an empirical study. International Journal of Quality and Reliability Management, 12 (4), pp.72-78.
  • Leung M., Y.S. Chan ve P. Olomolaiye. (2008). “Impact of Stress on the Performance of Construction Project Managers”, Journal of Construction Engineering and Management, 134(8): 644-652.
  • Loveman, G.W. (1998). “Employee Satisfaction, Customer Loyalty, and Financial Performance: An Empirical Examination of the Service Profit Chain in Retail Banking.”, Journal of Service Research, 1(1): 18-31.
  • Luthans, F. (1992). Organizational behavior. New York, Mc Graw Hill.
  • Matthews, R. A., C. A. Bulger, J.L. Barnes-Farre, (2009). “Work Social Supports, Role Stressors, and Work–Family Conflict: The Moderating Effect of Age”, Journal of Vocational Behavior, 1-3.
  • Moorman, R.,H. and Blakley, G.L.(1995). Individualism- Collectivism as an Individual Difference Predictor of Oganizational Citizenship Behaviour. Journal of Organizational Behaviour, 16, 127-142.
  • Mowday R.T., Steers R.M., Porter L.W. (1979). The Measurement of Organizational Commitment. Journal of Vocational Behavior, Sayı:14, s.224-247.
  • Mowday, R.T., Porter, L.W. ve Streers R.M. (1982) Employee Organizations Linkages: The Psychology of Commitment, Absenteeism and Turnove. New York, Academic Press.
  • O’Reilly, C. ve Chatman, J. (1986). Organizational Commitment and Psychological Attachment: The Effect of Compliance, Identification and Internalization on Prosocial Behavior. Journal of Applied Psychology 71, 3: 492-499.
  • Sabuncuoğlu, Z. & Tokol, T.(2001). İsletme. Ezgi Yayınevi, Bursa.
  • Savery, L.K. (1996). The congruence between the importance of job satisfaction and the perceived level of achievement. Journal of Management Development, 15 (6), pp.18-27.
  • Shah, S., H., S., Jaffari, A.,R., Aziz,J., Ejaz,W., Ul-Haq, I.,Raza, S.,N.(2011). Workload and Performance of Employees. Interdisciplinary Journal of Contemporary Research in Business, September 2011 Vol, 3, No 5, pp.256-267.
  • Spector, P.E.(2000). Industrial&Organizational Psychology, 2nd Ed., John Wiley.
  • Steinmetz, H., M. Frese, P. Schmidt. (2008). “A Longitudinal Panel Study on Antecedents and Outcomes Of Work–Home Interference.” , Journal of Vocational Behavior, 73: 231–241. Sverko, B., Arambasic, L. and Galesic, M. (2002). Work-Life Balance Among Croatian Employees: Role Time Commitment, Work-home Interference and Well-being. Social Science Information, 41(2), 281-301.
  • Paul E.Spector, (1997) Stressor Scales Page: Interpersonal Conflict Scale, Organizational Constraints Scale, and Workload Scale, Erişim
  • Adresi: http://chuma.usf.edu/~spector/scales/strspage.html
  • Perrewe. P. and Victory, F.A. (1988). Combatting Job Stres. Training and Development Journal, (April).
  • Rachel W.Y.Y., C.L. Y. Andy ve T.C. E. Cheng .(2009). “An Empirical Study Of Employee Loyalty, Service Quality and Firm Performance in the Service Industry”, International Journal of Production Economics,
  • Rantanen, J., U. Kinnunen, T. Feldt, L. Pulkkinen.(2008). “Work–Family Conflict and Psychological Well-Being: Stability And Cross-Lagged Relations Within One- And Six-Year Follow-Ups”, Journal of Vocational Behavior, 73: 37–51.
  • Reichheld, F.F. and Teal, T. (1996). The Loyalty Effect: The Hidden Force Behind Growth, Profits, and Lasting Value. Boston: Harvard Business School Press.
  • Telman, N., Ünsal, P.(2004). Çalışan Memnuniyeti. Epsilon Yayınevi, İstanbul.
  • “Understandıng Ergonomıcs At Work” (2005)., Health and Safety Executive Publication, Free Leaflets, December Erişim Adresi: http://www.hse.gov.uk/pubns/indg90.pdf
  • Van Dyne, L., Graham, J., W., and Dienesch, R., M.(1994). Organizational Citizenship Behaviour: Construct Redefinition, Measurement, and Validation. Academy of Management Journal, 37, 765-802.
Toplam 47 adet kaynakça vardır.

Ayrıntılar

Birincil Dil Türkçe
Bölüm Makaleler
Yazarlar

Öznur Gökkaya Bu kişi benim

Yayımlanma Tarihi 1 Kasım 2014
Yayımlandığı Sayı Yıl 2014 Cilt: 2 Sayı: 3

Kaynak Göster

APA Gökkaya, Ö. (2014). Yerel Yönetimlerde İş-Yaşam Dengesi Ve Çalışan Davranışı İlişkisinin İncelenmesi “ Kocaeli Belediyeleri Örneği”. Elektronik Mesleki Gelişim Ve Araştırmalar Dergisi, 2(3), 1-18.
AMA Gökkaya Ö. Yerel Yönetimlerde İş-Yaşam Dengesi Ve Çalışan Davranışı İlişkisinin İncelenmesi “ Kocaeli Belediyeleri Örneği”. Elektronik Mesleki Gelişim Ve Araştırmalar Dergisi. Kasım 2014;2(3):1-18.
Chicago Gökkaya, Öznur. “Yerel Yönetimlerde İş-Yaşam Dengesi Ve Çalışan Davranışı İlişkisinin İncelenmesi ‘ Kocaeli Belediyeleri Örneği’”. Elektronik Mesleki Gelişim Ve Araştırmalar Dergisi 2, sy. 3 (Kasım 2014): 1-18.
EndNote Gökkaya Ö (01 Kasım 2014) Yerel Yönetimlerde İş-Yaşam Dengesi Ve Çalışan Davranışı İlişkisinin İncelenmesi “ Kocaeli Belediyeleri Örneği”. Elektronik Mesleki Gelişim Ve Araştırmalar Dergisi 2 3 1–18.
IEEE Ö. Gökkaya, “Yerel Yönetimlerde İş-Yaşam Dengesi Ve Çalışan Davranışı İlişkisinin İncelenmesi ‘ Kocaeli Belediyeleri Örneği’”, Elektronik Mesleki Gelişim Ve Araştırmalar Dergisi, c. 2, sy. 3, ss. 1–18, 2014.
ISNAD Gökkaya, Öznur. “Yerel Yönetimlerde İş-Yaşam Dengesi Ve Çalışan Davranışı İlişkisinin İncelenmesi ‘ Kocaeli Belediyeleri Örneği’”. Elektronik Mesleki Gelişim Ve Araştırmalar Dergisi 2/3 (Kasım 2014), 1-18.
JAMA Gökkaya Ö. Yerel Yönetimlerde İş-Yaşam Dengesi Ve Çalışan Davranışı İlişkisinin İncelenmesi “ Kocaeli Belediyeleri Örneği”. Elektronik Mesleki Gelişim Ve Araştırmalar Dergisi. 2014;2:1–18.
MLA Gökkaya, Öznur. “Yerel Yönetimlerde İş-Yaşam Dengesi Ve Çalışan Davranışı İlişkisinin İncelenmesi ‘ Kocaeli Belediyeleri Örneği’”. Elektronik Mesleki Gelişim Ve Araştırmalar Dergisi, c. 2, sy. 3, 2014, ss. 1-18.
Vancouver Gökkaya Ö. Yerel Yönetimlerde İş-Yaşam Dengesi Ve Çalışan Davranışı İlişkisinin İncelenmesi “ Kocaeli Belediyeleri Örneği”. Elektronik Mesleki Gelişim Ve Araştırmalar Dergisi. 2014;2(3):1-18.