Sentiment Analysis with Turkish Tweets for COVID-19 Vaccines

Year 2023, Volume: 14 Issue: 4, 639 - 652, 31.12.2023

Deniztan Ulutaş Karakol Çetin Cömert

https://doi.org/10.24012/dumf.1358519

Abstract

With the requirements of time and technology, the "Web" has been transformed by semantic and smart technologies and has become a versatile virtual interactive platform where users can actively create content and express their opinions on any subject. Thanks to social media, which is one of these platforms, the dissemination of information and ideas has become easier. Today, data produced on social media platforms can be analyzed simply, quickly and effectively thanks to text mining methods. Analysis results are used in many areas such as sales forecasts, marketing, environment, health, and determining the feelings and thoughts of the society. From this point of view, in this study, a temporal sentiment analysis was performed on the tweets shared by Twitter users for the Sinovac and Biontech vaccines developed for the COVID-19 global disease, and the results were compared. Thus, the positive or negative effects of vaccines on humans have been revealed. As a result, the feelings of people who have or have not been vaccinated against vaccines were measured, and it was aimed to evaluate the positive or negative effects of vaccines. According to the results of the analysis, it is seen that people are mostly satisfied with the vaccines. However, the anxiety and fear of a part of the population also reflects the negative aspects of the impact of vaccines on humans. This study can be adapted for different types of vaccines or medical treatments and may guide people.

Keywords

Text mining, Tweet analysis, Sentiment analysis, COVID-19 vaccines, Pandemic

COVID-19 Aşıları için Türkçe Tweetlerle Duygu Analizi

Abstract

Zamanın ve teknolojinin gereksinimleri ile “Web” anlamsal ve akıllı teknolojilerle dönüşüme uğramış ve kullanıcıların aktif olarak içerik yaratabildiği, herhangi bir konuda görüşlerini ifade edebildiği çok yönlü sanal interaktif bir platform haline gelmiştir. Bu platformlardan biri olan sosyal medya sayesinde bilgi ve fikirlerin yayılması kolaylaşmıştır. Günümüzde sosyal medya platformlarında üretilen veriler metin madenciliği yöntemleri sayesinde basit, hızlı ve etkili bir şekilde analiz edilebilmektedir. Analiz sonuçları satış tahminleri, pazarlama, çevre, sağlık, toplumun duygu ve düşüncelerini saptama gibi birçok alanda kullanılmaktadır. Bu noktadan hareketle, bu çalışmada COVID-19 global hastalığı için geliştirilen Sinovac ve Biontech aşıları için Twitter kullanıcılarının paylaştıkları tweet’ler üzerine zamansal duygu analizi yapılmış ve sonuçlar karşılaştırılmıştır. Böylece aşıların insanlar üzerindeki olumlu ya da olumsuz etkileri ortaya çıkarılmıştır. Sonuçta aşı olan ya da olmayan insanların aşılara karşı duyguları ölçülmüş, aşıların olumlu ya da olumsuz etkilerinin değerlendirilmesi amaçlanmıştır. Analiz sonuçlarına göre, insanların çoğunlukla aşılardan memnun olduğu görülmektedir. Ancak nüfusun bir kısmının endişe ve korku duyması, aşıların insanlar üzerindeki etkisinin olumsuz taraflarını da yansıtmaktadır. Bu çalışma farklı aşı veya medikal tedavi türleri için de uyarlanıp insanlar için yol gösterici olabilir.

Keywords

Metin madenciliği, Tweet analizi, Duygu analizi, COVID-19 aşıları, Pandemi

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