Analysis of Quiet Quitting on Linkedin: Implications for Tourism and Planning

Year 2023, Volume: 4 Issue: 2, 269 - 284, 31.12.2023

Emre Karaduman

https://doi.org/10.62001/gsijses.1405612

Abstract

The concept of quiet quitting, although an old behavioral pattern, it is a relatively new term in conceptual terms, signifying employees continuing a more passive work life without leaving their job. It indicates a tendency among employees to fulfill the minimum effort required by their jobs and avoid all kinds of sacrifices. This study examines the concept of quiet quitting from the perspective of a social media platform, drawing its data from LinkedIn, a social media platform where individuals within the business world communicate. The document analysis was conducted on the posts related to quiet quitting from 89 LinkedIn accounts belonging to HR professionals, management consultants, academicians, and representatives from relevant industries, the analysis reveals sub-dimensions of quiet quitting and presents a study on the cause-and-effect dimension for tourism and planning professionals. The study also includes preventive measures against quiet quitting.

Keywords

Quiet Quitting, Burnout, Linkedin, Human Resources

Sessiz İstifanın Linkedin’de Analizi: Turizm ve Planlama İçin Çıkarımlar

Abstract

Sessiz istifa kavramı, eski bir davranış biçimi olmasına rağmen kavramsal olarak yeni bir terimdir ve çalışanların işlerinden ayrılmadan daha pasif bir iş yaşamı sürdürmelerini ifade eder. Bu durum, çalışanların işlerinin gerektirdiği asgari çabayı yerine getirme ve her türlü fedakarlıktan kaçınma eğiliminde olduklarını belirtir. Bu çalışma, sessiz istifa kavramını bir sosyal paylaşım platformu perspektifinden incelemekte olup, verilerini iş dünyasındaki insanların iletişim kurduğu bir sosyal paylaşım platformu olan LinkedIn üzerinden almaktadır. İK profesyonelleri, yönetim danışmanları, akademisyenler ve ilgili sektör temsilcilerinden oluşan 89 LinkedIn hesabının sessiz istifa ile ilgili paylaşımları üzerinde yapılan doküman analizi, turizm ve planlama profesyonelleri için sessiz istifa kavramına ilişkin alt boyutlar ile neden-sonuç düzleminde bir çalışma sunmaktadır. Çalışma aynı zamanda sessiz istifaya karşı alınabilecek önlemleri de içermektedir.

Keywords

Sessiz istifa, Tükenmişlik, Linkedin, İnsan kaynakları

References

• Akkermans, J., Richardson, J. and Kraimer, M.L. (2020), “The covid-19 crisis as a career shock:
• implications for careers and vocational behavior”, Journal of Vocational Behavior, Vol. 119, p. 103434, doi: 10.1016/j.jvb.2020.103434.
• Arar, T., Çetiner, N., & Yurdakul, G (2023). Quiet Quitting: Building a Comprehensive Theoretical Framework. Akademik Araştırmalar ve Çalışmalar Dergisi (AKAD), 15(28), 122-138.
• Aydın, B. (2022, Eylül). Sessiz İstifa! Sebepleri ve Çözüm Önerileri. Linkedin. https://www.linkedin.com/pulse/sessiz-istifa-sebepleri-ve-%C3%A7%C3%B6z%C3%BCm %C3%B6nerileribahattinayd%C4%B1n?utm_source=share&utm_medium=member_ios&utm_campaign=share_via
• Aydin, E., & Azizoğlu, Ö. (2022). A new term for an existing concept: Quiet Quitting-A self-determination perspective. V.Uluslararası Sosyal Bilimlerde Kritik Tartışmalar Kongresi. 285-295.
• Atalay, M. & Dağıstan, U. (2023), "Quiet quitting: a new wine in an old bottle?", Personnel Review. https://doi.org/10.1108/PR-02-2023-0122
• Carmichael, G.S. (2022), “Quiet quitting is the fakest of fake workplace trends”, in Bloomberg. https://www.bloomberg.com/opinion/articles/2022-09-27/quiet-quitting-lying-flat-great-resignation-what-these-fake-work-trends-mean.
• Ellera, L., Jamali, D. R., & Caldwell, C. (2023). “Quiet Quitting” and “Quiet Thriving”–Flourishing in the Modern Organization. The Journal of Values-Based Leadership, 16(2), 8. https://doi.org/10.22543/1948-0733.1477
• Ellis, L., & Yang, A. (2022). If your co-workers are ‘quiet quitting,’here’s what that means. The Wall Street Journal. https://www.wsj.com/articles/if-your-gen-z-co-workers-are-quiet-quitting-heres-what-that-means-11660260608
• Formica, S. and Sfodera, F. (2022), “The great resignation and quiet quitting paradigm shifts: an overview of current situation and future research directions”, Journal of Hospitality Marketing and Management, Vol. 31 No. 8, pp. 899-907, doi: 10.1080/19368623.2022.2136601.
• Gordon, R. and Sayed, H. (2022), A New Interpretation of Productivity Growth Dynamics in the Pre-Pandemic and Pandemic Era U.S. Economy, 1950-2022, National Bureau of Economic Research, Cambridge, MA, doi: 10.3386/w30267.
• Hacıtalipoğlu, H. (2022, Eylül). Tükenmişliğin tepkisi; “Sessiz İstifa”. Linkedin. https://www.linkedin.com/pulse/t%C3%BCkenmi%C5%)Fli%C4%9Fin-tepkisi-sessiz-istifa-C3%BCnkar-hacitali%CC%87po%C4%9Flu?utm_source=share&utm_medium=member-ios&utm_campaign=share_via
• Hare, N. (2022). What is Quiet Quitting and How Should Leaders Respond? Forbes. https://www.forbes.com/sites/allbusiness/2022/09/01/%20what-is-quiet-quitting-and-how-should-leaders-respond/?sh=63e2aacb4899
• Harter, J. (2022). Is quıet quıttıng real? Gallup. https://www.gallup.com/workplace/398306/quiet-quitting-real.aspx?v...%201%20of%2010%2010/3/22,%2011:10
• Hiltunen, H. (2023). Quiet Quitting Phenomenon in Finnish Aviation Industry. Bachelor Thesis. https://urn.fi/URN:NBN:fi:amk-202304276646
• Kaplan, J. (2022), “Forget quiet quitting: workers say they’re acting their wage”, Insider, September, available at: www.businessinsider.com/forget-quiet-quitting-workers-acting-your-wage-work-life-balance-2022-9
• Karrani, M. A., Bani-Melhem, S., & Mohd-Shamsudin, F. (2023). Employee quiet quitting behaviours: conceptualization, measure development, and validation. The Service Industries Journal, 1-19. https://doi.org/10.1080/02642069.2023.2286604
• Khan, Z. (2022), “On quiet quitting #workreform”, TikTok, available at: www.tiktok.com/@
• zaidleppelin/video/7124414185282391342?lang=en
• Khan, A.K., Khalid, M., Abbas, N. and Khalid, S. (2022), “COVID-19-related job insecurity and employees’ behavioral outcomes: mediating role of emotional exhaustion and moderating role of symmetrical internal communication”, International Journal of Contemporary Hospitality Management, Vol. 34 No. 7, pp. 2496-2515, doi: 10.1108/IJCHM-05-2021-0639.
• Lai, I.K., Hitchcock, M., Yang, T. and Lu, T.W. (2018), “Literature review on service quality in hospitality and tourism (1984-2014): future directions and trends”, International Journal of Contemporary Hospitality Management, Vol. 30 No. 1, pp. 114-159.
• Liu-Lastres, B., Wen, H. and Huang, W.J. (2022), “A reflection on the Great Resignation in the
• hospitality and tourism industry”, International Journal of Contemporary Hospitality
• Management, Vol. 35 No. 1.
• Liu-Lastres, B., Karatepe, O. M., & Okumus, F. (2023). Combating quiet quitting: implications for future research and practices for talent management. International Journal of Contemporary Hospitality Management. http://dx.doi.org/10.1108/IJCHM-08-2023-1317
• Lord, J. (2022), “Quiet quitting is a new name for an old method of industrial action”.
• The Conversation. https://theconversation.com/quiet-quitting-is-a-new-name-for-an-old-method-of-industrial-action-189752
• Mirchandani, N. 2022. Quiet Quitting: It’s the Wake-up Call Employers Need. Human Resource Executive. https://hrexecutive.com/quiet-quitting-its-the-wake-up-call-employers-need
• Pevec, N. (2023). The concept of identifying factors of quiet quitting in organizations: an integrative literature review. Challenges of the Future, 2, 128-147. doi: 10.37886/ip.2023.006
• Sak, R., Şahin Sak, İ. T., Öneren Şendil, Ç., & Nas, E. (2021). Bir araştırma yöntemi olarak doküman analizi. Kocaeli Üniversitesi Eğitim Dergisi, 4(1), 227-250. http://doi.org/10.33400/kuje.843306
• Saygılı, Z., & Nuri, A. V. C. I. (2023). Çalışanların Görev Odaklı ve İnsan Odaklı Liderlik Tarzı Algılarının Adanmışlıktan Sessiz İstifaya Değin Farklılaşması Üzerine Bir İnceleme. Anlambilim MTÜ Sosyal ve Beşeri Bilimler Dergisi, 3(1), 212-227.
• Scheyett, A. (2022), “Quiet quitting”, Social Work, Vol. 68 No. 1, pp. 5-7, doi: 10.1093/sw/swac051.
• Wade, J. (2022), “Loud and quiet quitting: the new epidemic isn’t just a trend”, in. Forbes. https://www.forbes.com/sites/forbesbooksauthors/2022/09/26/loud-and-quiet-quitting-the-new-epidemic-isnt-just-a-trend/?sh=4df14f42797e
• Shariff, S. (2023, August). Quıet Quıttıng – What Employers And Employees Should Know And Do! Linkedin. https://www.linkedin.com/pulse/quiet-quitting-what-employers-employees-should-know-swaleh
• Yıkılmaz, İ. (2022). Quiet quitting: A conceptual investigation. Anadolu 10th International
• Conference on Social Science, 581-591.
• Zenger, J. & Folkman, J. (2022). Quiet Quitting Is About Bad Bosses, Not Bad Employees. Harvard Business Review. https://hbr.org/2022/08/quiet-quitting-is-about-bad-bosses-not-bad-employees.