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Year 2019, Volume: 1 Issue: 1, 77 - 91, 25.04.2019

Abstract

References

  • Brown, A. D. & Starkey, K. (1994). The effects of organizational culture on communication and information. Journal of Management Studies, 31, 808-827.
  • Chan, J. (1996). Changing police culture. British Journal of Criminology, 36, 109-134.
  • Conrad, C., & Haynes, J. (2001). Development of key constructs. In F. M. Jablin & L. L. Putnam (Eds.), The new handbook of organizational communication (pp. 47-77). Thousand Oaks, CA: Sage.
  • Craig, R. T. (1999). Communication theory as a field. Communication Theory, 9, 119-161.
  • Deetz, S. A. (1994). Future of discipline: The challenges, the research, and the social contribution. In A. D. Nollen (Ed.), Communication yearbook, 17 (pp. 565-600). CA: Sage.
  • Deetz, S. A., Tracy, S.J., & Simpson, J. L. (2000). Leading organizations through transition: Communication and cultural change. Thousand Oaks, CA: Sage.
  • Eisenberg, E. M. (1984). Ambiguity as strategy in organizational communication. Communication Monographs, 51, 227-242.
  • Gallivan, M. J. (2001). Meaning to change: How diverse stakeholders interpret organizational communication about change initiatives. IEEE Transactions on Professional Communication, 44, 243-266.
  • Gioia, D. A., & Chittipeddi, K. (1991). Sense-giving in strategic change initiation. Strategic Management of Journal, 12, 433-448.
  • Hofstede, G., & Hofstede G. J. (2005). Cultures and organizations. Software of the mind. New York: McGraw Hill.
  • Hofstede, G. (1980). Motivation, leadership, and organization: Do American theories apply abroad? Organizational Dynamics, Summer, 14-42.
  • Kunda, G. (2006). Engineering culture. Philadelphia: Temple University Press.
  • Lewis, L. K. & Seibold, D. R. (1998). Reconceptualizing organizational change implementation as a communication problem: A review of literature and research agenda. Communication Yearbook, 21, 92–151.
  • Mansell, R. (1996). Communication by design. In R. Mansell & R. Silverstone (Eds.), Communication by design: The politics of information and communication technologies (p. 15-43). New York: Oxford University Press.
  • Martin, J. (2002). Organizational culture: Mapping the terrain. Thousand Oaks: Sage.
  • Michaelis, L. (2007). Consumption behavior and narratives about the good life. In S. C. Moser, & L. Dilling (Eds.). Creating a climate for change: Communicating climate change and facilitating social change (pp. 251-265). Cambridge University Press: New York.
  • Pacanowsky, M., & O'Donnell-Trujillo, N. (1983). Organizational communication as cultural performance. Communication Monographs, 50, 127-147.
  • Putnam, L. L., & Krone, K. J. (2006). Editors’ introduction. In L. L. Putnam & K. J. Krone (Eds.), Organizational communication (pp. xxiii – xliii). Thousand Oaks, CA: Sage.
  • Ravasi, D., & Schultz, M. (2006). Responding to organizational identity threats: Exploring the role of organizational culture. Academy of Management Journal, 49, 433-458.
  • Ruben, B.D. (2005b). Linking communication scholarship and professional practice in colleges and universities. Journal of Applied Communication Research, 33, 294-304.
  • Ruben, B. D., & Stewart, L. P. (2005). Communication and human behavior (5th edition). Allyn & Bacon.
  • Ruben, B. D. (2009). Understanding, planning and leading organizational change: Core concepts and strategies. Washington, DC: National Association of College and University Business Officers
  • Schein, E. H. (1985). Organizational culture and leadership. San Francisco: Jossey-Bass.
  • Smircich, L. (1983). Concepts of culture and organizational analysis. Administrative Science Quarterly, 28, 339-358.
  • Taylor, J. R., Flanagin, A. J., Cheney, G., & Seibold, D. R. (2001). Organizational communication research: Key moments, central concerns, and future challenges. Communication Yearbook, 24, 99-137.
  • Thayer, L. (1986). Communication and communication systems: In organization, management, and interpersonal relations. Lanham: University Press of America.
  • Thayer, L. (1988). On communication: Essays in understanding. New Jersey: Ablex Publishing Corporation.
  • Weick, K. E. (1979). The social psychology of organizing (2nd ed.). New York: McGraw-Hill, Inc.
  • Weick, K. E., & Quinn, R.E. (1999). Organizational change and development. Annual Review of Psychology, 50, 361-386.
  • Witherspoon, P. D. (1997). Communicating leadership: An organizational perspective. Boston: Allyn and Bacon.
  • Whiteley, A. (1995). Managing change: A core values approach. Melbourne: Macmillan Education.
  • Zorn, T. E. (2002). The emotionality of information and communication technology implementation. Journal of Communication Management, 7), 160-171.

KURUMLARDA KÜLTÜREL DEĞİŞİM VE İLETİŞİM: COMPSTAT ÖRNEK OLAYI

Year 2019, Volume: 1 Issue: 1, 77 - 91, 25.04.2019

Abstract

İletişim ve kültür genellikle birçok disiplinde birbirinden bağımsız olarak çalışılmaktadır. Diğer disiplinlerden farklı olarak, iletişim
alanında çalışan bazı akademisyenler, iletişimi analizlerinin merkezine almakta ve kültürü inşa eden ve gösteren bir kavram olarak
görmektedirler. Bu düşünceyle paralel olarak, herhangi bir kurumun kültürü ve kültürel değişimini, o kurumda çalışan kişilerin
iletişim pratikleri ve seçimlerine bakarak analiz edilebileceği söylenebilir. Bu makalenin temel amacı, ABD’de son yirmi yılda birçok
polis teşkilatı tarafından uygulamaya konulan Compstat isimli planlı değişim modelinin uygulanması sonrasında, büyük bir il emniyet
müdürlüğünde (Newark Polis Departmanı) yaşanan kültürel değişimi, iletişimi merkeze alarak analiz etmektir. Bu amaca uygun
olarak, algılanan kültürel değişimi anlamaya yönelik yirmi altı mülakat gerçekleştirilmiştir. Ayrıca, kültürel değişimin iletişim pratiklerine
yansımasını anlamak adına, Compstat modelinin temel bileşeni olan Compstat toplantıları altı ay boyunca gözlemlenmiştir. Bu
makale, Compstat modelinin uygulanması sonrasında bu emniyet müdürlüğünde iletişim pratiklerine yansıyan bir kültürel değişim
yaşandığını ortaya koymaktadır. Hesap verebilirlik, bilgi paylaşımı, yapabilme mantalitesi ve kurumsal esneklik bu kurumda ortaya
çıkan yeni kültürel değerler olurken, Compstat’ın yaratıcılık, yenilik, risk alma ve kurumsal öğrenme gibi iddiaları istenen seviyede
görülmemiştir. Compstat toplantılarındaki iletişim dizaynının, yaratıcılık, yenilik ve kurumsal öğrenme gibi değerlerin gelişmesi için
gerekli olan gerçek ve anlamlı diyaloglara izin verecek şekilde yeniden düşünülmesine ihtiyaç vardır. 

References

  • Brown, A. D. & Starkey, K. (1994). The effects of organizational culture on communication and information. Journal of Management Studies, 31, 808-827.
  • Chan, J. (1996). Changing police culture. British Journal of Criminology, 36, 109-134.
  • Conrad, C., & Haynes, J. (2001). Development of key constructs. In F. M. Jablin & L. L. Putnam (Eds.), The new handbook of organizational communication (pp. 47-77). Thousand Oaks, CA: Sage.
  • Craig, R. T. (1999). Communication theory as a field. Communication Theory, 9, 119-161.
  • Deetz, S. A. (1994). Future of discipline: The challenges, the research, and the social contribution. In A. D. Nollen (Ed.), Communication yearbook, 17 (pp. 565-600). CA: Sage.
  • Deetz, S. A., Tracy, S.J., & Simpson, J. L. (2000). Leading organizations through transition: Communication and cultural change. Thousand Oaks, CA: Sage.
  • Eisenberg, E. M. (1984). Ambiguity as strategy in organizational communication. Communication Monographs, 51, 227-242.
  • Gallivan, M. J. (2001). Meaning to change: How diverse stakeholders interpret organizational communication about change initiatives. IEEE Transactions on Professional Communication, 44, 243-266.
  • Gioia, D. A., & Chittipeddi, K. (1991). Sense-giving in strategic change initiation. Strategic Management of Journal, 12, 433-448.
  • Hofstede, G., & Hofstede G. J. (2005). Cultures and organizations. Software of the mind. New York: McGraw Hill.
  • Hofstede, G. (1980). Motivation, leadership, and organization: Do American theories apply abroad? Organizational Dynamics, Summer, 14-42.
  • Kunda, G. (2006). Engineering culture. Philadelphia: Temple University Press.
  • Lewis, L. K. & Seibold, D. R. (1998). Reconceptualizing organizational change implementation as a communication problem: A review of literature and research agenda. Communication Yearbook, 21, 92–151.
  • Mansell, R. (1996). Communication by design. In R. Mansell & R. Silverstone (Eds.), Communication by design: The politics of information and communication technologies (p. 15-43). New York: Oxford University Press.
  • Martin, J. (2002). Organizational culture: Mapping the terrain. Thousand Oaks: Sage.
  • Michaelis, L. (2007). Consumption behavior and narratives about the good life. In S. C. Moser, & L. Dilling (Eds.). Creating a climate for change: Communicating climate change and facilitating social change (pp. 251-265). Cambridge University Press: New York.
  • Pacanowsky, M., & O'Donnell-Trujillo, N. (1983). Organizational communication as cultural performance. Communication Monographs, 50, 127-147.
  • Putnam, L. L., & Krone, K. J. (2006). Editors’ introduction. In L. L. Putnam & K. J. Krone (Eds.), Organizational communication (pp. xxiii – xliii). Thousand Oaks, CA: Sage.
  • Ravasi, D., & Schultz, M. (2006). Responding to organizational identity threats: Exploring the role of organizational culture. Academy of Management Journal, 49, 433-458.
  • Ruben, B.D. (2005b). Linking communication scholarship and professional practice in colleges and universities. Journal of Applied Communication Research, 33, 294-304.
  • Ruben, B. D., & Stewart, L. P. (2005). Communication and human behavior (5th edition). Allyn & Bacon.
  • Ruben, B. D. (2009). Understanding, planning and leading organizational change: Core concepts and strategies. Washington, DC: National Association of College and University Business Officers
  • Schein, E. H. (1985). Organizational culture and leadership. San Francisco: Jossey-Bass.
  • Smircich, L. (1983). Concepts of culture and organizational analysis. Administrative Science Quarterly, 28, 339-358.
  • Taylor, J. R., Flanagin, A. J., Cheney, G., & Seibold, D. R. (2001). Organizational communication research: Key moments, central concerns, and future challenges. Communication Yearbook, 24, 99-137.
  • Thayer, L. (1986). Communication and communication systems: In organization, management, and interpersonal relations. Lanham: University Press of America.
  • Thayer, L. (1988). On communication: Essays in understanding. New Jersey: Ablex Publishing Corporation.
  • Weick, K. E. (1979). The social psychology of organizing (2nd ed.). New York: McGraw-Hill, Inc.
  • Weick, K. E., & Quinn, R.E. (1999). Organizational change and development. Annual Review of Psychology, 50, 361-386.
  • Witherspoon, P. D. (1997). Communicating leadership: An organizational perspective. Boston: Allyn and Bacon.
  • Whiteley, A. (1995). Managing change: A core values approach. Melbourne: Macmillan Education.
  • Zorn, T. E. (2002). The emotionality of information and communication technology implementation. Journal of Communication Management, 7), 160-171.
There are 32 citations in total.

Details

Primary Language Turkish
Subjects Communication and Media Studies
Journal Section Articles
Authors

Yusuf Yüksel 0000-0002-4301-0810

Publication Date April 25, 2019
Published in Issue Year 2019 Volume: 1 Issue: 1

Cite

APA Yüksel, Y. (2019). KURUMLARDA KÜLTÜREL DEĞİŞİM VE İLETİŞİM: COMPSTAT ÖRNEK OLAYI. Medya Ve Kültürel Çalışmalar Dergisi, 1(1), 77-91.