Research Article
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Year 2023, Volume: 5 Issue: 1, 42 - 52, 30.06.2023
https://doi.org/10.48119/toleho.1292447

Abstract

References

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What might they ask? Tourists’ questions directed to tour guides due to their information-giver role

Year 2023, Volume: 5 Issue: 1, 42 - 52, 30.06.2023
https://doi.org/10.48119/toleho.1292447

Abstract

Interpretation is essential in tour guiding services and it is formed by tour guides’ information. The body of the tour guiding literature has examined tour guides’ interpretation and information-giver role in various aspects. However, tourists’ questions, as a component of tour guide-tourist interaction and interpretation, are under-studied. Hence, this empirical research aims to identify tourists’ questions directed to tour guides in Türkiye. It also examines tour guides’ perceptions of tourists’ questions and their geographic origin. Additionally, tour guides’ strategies to handle challenging questions were clarified. 13 tour guides were interviewed to conduct the qualitative research and the findings reveal that tourists’ questions are related to Geography, Islam religion, History in Anatolia, Sociocultural settings, and Socioeconomic infrastructure in Türkiye. Therefore, this study contributes to the current body of knowledge as it offers a framework for tourists’ questions, tour guides’ relevant perceptions, and strategies. Finally, it provides recommendations for practitioners and policy-makers.

References

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There are 93 citations in total.

Details

Primary Language English
Subjects Tourism (Other)
Journal Section Peer-reviewed Articles
Authors

Burak Düz 0000-0001-9778-2501

Early Pub Date June 11, 2023
Publication Date June 30, 2023
Submission Date May 4, 2023
Acceptance Date May 17, 2023
Published in Issue Year 2023 Volume: 5 Issue: 1

Cite

APA Düz, B. (2023). What might they ask? Tourists’ questions directed to tour guides due to their information-giver role. Journal of Tourism Leisure and Hospitality, 5(1), 42-52. https://doi.org/10.48119/toleho.1292447

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