THE DETERMINANTS OF EMPLOYEE PERFORMANCE IN JORDANIAN ORGANIZATIONS

Yıl 2018, Cilt: 5 Sayı: 1, 11 - 17, 30.03.2018

Zuheir Mohamed Dakhoul

https://doi.org/10.17261/Pressacademia.2018.780

Öz

Purpose
-  The study aims to explore the
determinants of employees’ performance in Jordanian industrial sector
specifically exploring the impact of employees’ satisfaction, management
standards and trainings on employee’s performance while exploring the mediating
impact of employees’ engagement.

Methodology
-  Thus, a sample of 100
administrative and executive managers is selected from industrial sector of
Jordan through convenient sampling. Primary data is collected, distributing 2
questionnaires to each organization; one for the administrative manager and one
for the executive manager individually. Quantitative data analysis technique is
adopted while implementing structural equation modelling through AMOS.

Findings- The study
found that employees satisfaction, management standards and trainings are
significant factors for employees’ performance; having significant impact on
employee engagement that ultimately leads towards employees’ performance. But
the most significant among these three is the employee satisfaction.

Conclusion- Organizations
should focus on employee satisfaction, management standards and trainings to
enhance their engagement towards work, hence improving their performance.  

Anahtar Kelimeler

Employees Performance, Employees Satisfaction, Management Standards, Trainings, Employee Engagement

Kaynakça

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