BibTex RIS Kaynak Göster

Örgütlerde Zenginliğin Kaynağı Olarak Farklılıkların Yönetimi: Kavramsal Bir İnceleme

Yıl 2016, Cilt: 7 Sayı: 1, 1 - 28, 01.12.2016

Öz

Günümüzde toplumların yapısına bağlı olarak örgütlerin de farklı bilgi, yetenek, etnik, cinsel, politik, dini vb. özelliklere sahip çalışanlardan oluştuğu bilinen bir gerçektir. Ülkelerin zenginlik kaynaklarının başında beşeri sermaye olarak nitelendirdiğimiz insan sermayesi gelmektedir. Bu sermayenin önemini kavrayan ve buna yönelik yatırımlar yapan ülkeler giderek zenginleşirken, bu durumu ihmal eden ülkeler ise giderek fakirleşmektedirler. Bu nedenle örgütlerin farklılığı bir sorun değil, bir fırsat olarak görmeleri ve buna dönük etkili bir insan kaynakları yönetimi stratejisi geliştirmeleri büyük önem taşımaktadır. Özellikle küreselleşme süreci kapsamında yöneticilerin, işgücü profilinde farklılaşmaların kaçınılmaz olduğu gerçeğinden hareketle insan kaynakları gelişimi için gerekli olan koşulları ve ortamı sağlayacak stratejiler, politikalar ve programlar geliştirerek farklılığı bir sinerjiye dönüştürmeleri gerekir.Bu bağlamda yapılan çalışmada, örgütlerde zenginliğin kaynağı olarak kabul gören “farklılıkların” insan kaynakları yönetimi çerçevesinde ele alınarak konunun önemi ortaya konulmuştur.

Kaynakça

  • Ashkanasy, Neal M. & Hartel, Charmine E.J. & Daus, Catherine S. (2002), “Diversity and Emotion: The New Frontiers in Organizational Behavior Research”, Journal Of Management, 28(3):307-338.
  • Balyer, Aydın & Gündüz, Yüksel (2010). “Yönetici ve Öğretmenlerin Okullarında Farklılıkların Yönetimine İlişkin Algılarının İncelenmesi”, M.Ü. Atatürk Eğitim Fakültesi Eğitim Bilimleri Dergisi, 32:25-43.
  • Barbosa, Iris & Cabral-Cardoso, Carlos (2007), “Managing Diversity in Academic Organizations: A Challenge To Organizational Culture”, Women İn Management Review, 22(4):274-288.
  • Bendl, Regine & Fleischmann, Alexander & Walenta, Christa (2008), “Diversity Management Discourse Meets Queer Theory”, Gender in Management: An International Journal, 33(6):382-394.
  • Bernardi, Erika & De Toni, Alberto F. (2009),“Managing Cultural Diversity: Integration Values and Management Skills”, POMS 20th Annual Conference, Orlando, Florida U.S.A. May 1 To May 4, Abstract Number 011-0559.
  • Boxenbaum, Eva (2006), “Lost in Translation: The Making of Danish Diversity Management”, American Behavioral Scientist, 49(7): 939- 948.
  • Bridgstocka, Ruth & Letticea, Fiona - Ozbilgin Mustafa F. – Tatli, Ahu (2010), “Diversity Management for İnnovation in Social Enterprises in The UK”, Entrepreneurship & Regional Development, 22(6):557–574.
  • Burgess, John & French, Erica & Strachan, Glenda (2009),“The Diversity Management Approach to Equal Employment Opportunity in Australian Organisations”, The Economic And Labour Relations Review, 20(1):77–92.
  • Byrd, Marilyn Y. (2014), “Diversity Issues: Exploring “Critical” Through Multiple Lenses”, Advances İn Developing Human Resources, 16(4):515-528.
  • Choi, Sungjoo & Rainey, Hal G. (2014), “Organizational Fairness and Diversity Management in Public Organizations: Does Fairness Matter in Managing Diversity?” Review Of Public Personnel Administration, 34(4): 307–331.
  • Choy, William KW (2007), “Globalisation and Workforce Diversity: HRM Implications for Multinational Corporations in Singapore”, Singapore Management Review, 29(2):1-29.
  • Chrobot-Mason, Donna & Leslie, Jean B. (2012), “The Role of Multicultural Competence And Emotional Intelligence in Managing Diversity”, The Psychologist-Manager Journal, 15: 219–236.
  • Cox Taylor H. &Blake, Stacy (1991), “Managing Cultural Diversity: Implications for Organizational Competiveness”, The Academy of Management Executive, 5(3):45-56.
  • Dagher, Joseph & D’Netto, Brian & Sohal, Amrik S. (1998), “Managing Workforce Diversity in The Australian Manufacturing Industry”, Human Factors And Ergonomics İn Manufacturing, 8(2):177-192.
  • Danışman, Ali (2008). Türkiye’de İnsan Kaynakları Yönetimi Uygulamaları. Adana: Nobel Kitabevi.
  • Demirel, Yavuz (2011). “İşyerinde Ayrımcılık: Kavramsal Bir İnceleme, TİSK Akdeme, II, ss. 67-87.
  • Deshwal, Parul & Choudhary, Supriya (2012), “Workforce Diversity Management: Biggest Challenge For 21st Century Managers”, ZENITH International Journal Of Multidisciplinary Research, 2(4):74-87.
  • Ding, Ming J. & Kam, Booi H. & Zhang Jia Y.& Jie, Ferry (2015), “Effects of Human Resource Management Practices on Logistics And Supply Chain Competencies – Evidence From China Logistics Service Market”, International Journal Of Production Research, 53(10):2885- 2903.
  • D'Netto, Brian & Shen, Jie & Chelliah, John – Monga, Manjit (2014), “Human Resource Diversity Management Practices in The Australian Manufacturing Sector”, The International Journal Of Human Resource Management, 25(9): 1243-1266.
  • D'Netto, Brian & Sohal, Amrik S. (1999), “Human Resource Practices and Workforce Diversity: An Emperical Assessment”, International Journal of Manpower, 20(8):530-547.
  • Elenain, Abu &Hossam M. (2007), “The Five-Factor Model of Personality and Organizational Citizenship Behavior in United Arab Emirates”, Sam Advanced Management Journal, 47-57.
  • Ely, Robin J. & Thomas, David A. (2001), “Cultural Diversity at Work: The Effects of Diversity Perspectives on Work Group Processes and Outcomes”, Administrative Science Quarterly, 46(2):229-273.
  • Ersoy, Aslı & Ehtiyar, Rüya (2015). “Kültürel Farklılıkların Yönetiminde Kültürel Zekânın Rolü: Türk ve Yabancı Yöneticiler Üzerine Bir Araştırma” Anatolia: Turizm Araştırmaları Dergisi, Cilt  26, Sayı 1, Bahar: 42 - 60.
  • Ewoh, Andrew I. E. (2013), “Managing and Valuing Diversity: Challenges To Public Managers in The 21st Century”, Public Personnel Management, 42(2):107–122.
  • Foster, Carley (2005), “Implementing Diversity Management in Retailing: Exploring The Role of Organisational Context”, The International Review Of Retail, Distribution And Consumer Research, 15(4):471-487.
  • Foxman, Ellen & Easterling, Debbie (1999), “The Representation of Diversity in Marketing Principles Texts: An Exploratory Analysis”, The Journal of Education For Business, 74(5):285-288.
  • GAO -United States Government Accountability Office, (2005), Diversity Management: Expert-Identified Leading Practices and Agency Examples, Report To The Ranking Minority Member, Committee on Homeland Security And Governmental Affairs, U.S. Senate, United States (Http://Www.Gao.Gov/New.İtems/D0590.Pdf, 24.03.2015).
  • Accountability Office, Tarihi Erişim
  • Gilbert, Janqueline A.,& Stead, Bette A, & Ivancevich, John M. (1999), “Diversity Management: A New Organizational Paradigm”, Journal of Business Ethics, 21(1):61-76.
  • Gonzalez, Jorge A. (2010), “Diversity Change in Organizations: A Systemic, Multilevel, and Nonlinear Process”, The Journal of Applied Behavioral Science, 46(2):197-219.
  • Gröschl, Stefan (2011), “Diversity Management Strategies of Global Hotel Groups A Corporate Web Site Based Exploration”, International Journal Of Contemporary Hospitality Management, 23(2):224-240.
  • Gröschl, Stefan & Doherty, Liz (1999), “Diversity Management in Practice”, International Journal of Contemporary Hospitality Management, 11(6): 262-268.
  • Gültekin, Zeynep & Ulukan, Cemil (2012). “Çokuluslu Ekiplerde Kültürel Farklılıklar ve Yönetimi”, Anadolu Üniversitesi Sosyal Bilimler Dergisi, 12(1):89-102.
  • Hanappi-Egger, Edeltraud (2006), “Gender And Diversity From A Management Perspective: Synonyms or Complements?”, Journal of Organisational Transformation & Social Change, 3(2):121-134.
  • Helvacıoğlu, Nuray & Özutku, Hatice (2010). “Kültürel Farklılıkların Yönetiminde İnsan Kaynakları Stratejilerinin Rolü: IKEA Örneği”, Yönetim Bilimleri Dergisi, 8(1):194-216.
  • Holvino, Evangelina & Kamp, Annette (2009), “Diversity Management: Are We Moving in The Right Direction? Reflections From Both Sides of The North Atlantic”, Scandinavian Journal of Management, 25:395- 403.
  • Houkamau Carla & Boxall, Peter (2011), “The Incidence and Impacts of Diversity Management: A Survey of New Zealand Employees”, Asia Pacific Journal Of Human Resources, 49(4):440–460.
  • http://www.Pomsmeetings.Org/Confpapers/011/011-0559.Pdf,(Erişim Tarihi: 20.03.2015)
  • İnce, Mehmet; Gül, Hasan; Candan, Hakan & Çakıcı, A. Burhan (2015). “Örgütlerde Sınırlandırıcı ya da Sürükleyici Güç Olarak Farklılıkların Yönetimi”, Gümüşhane Üniversitesi Sosyal Bilimler Elektronik Dergisi, Sayı 12: 292-321.
  • Jabbour, Charbel J. C. & Gordono, Fernanda S. & De Oliveira, Jorge H. C. & Martinez, Jose C. & Battistelle, Rosane A. G. (2011), “Diversity Management”, Equality, Diversity And Inclusion: An International Journal, 30(1):58-74.
  • Jonsen, Karsten & Maznevski, Martha L. & Schneider, Susan C. (2011), “Diversity and Its not so Diverse Literature: An International Perspective”, International Journal Of Cross Cultural Management, 11(1):35–62.
  • Konrad, Alison M. & Linnehan, Frank (1995), “Formalized HRM Structures: Coordinating Equal Employment Opportunity or Concealingorganizational Practices?”, The Academy of Management Journal, 38(3):787-820.
  • Kossek, Ellen E.,& Lobel, Sharon A. & Brown, Jennifer (2005),“Human Resource Strategies to Manage Workforce Diversity Examining The Business Case", In A. M. Konrad, P. Prasad, & J. K. Pringle (Eds.), Handbook of Workplace Diversity.Thousand Oaks, CA: Sage, 53-74.
  • Kramar, Robin (1998), “Managing Diversity: Beyond Affirmative Action in Australia”, Women in Management Review, 13(4):133-142.
  • Kreitz, Patricia A. (2008), “Best Practices for Managing Organizational Diversity”, The Journal of Academic Librarianship, 34:101-120.
  • López-Fernández, Macarena & Sánchez-Gardey, Gonzalo (2010), “Managing The Effects Of Diversity On Social Capital”, Equality, Diversity And Inclusion: An International Journal, 29(5):491-516.
  • Lumby, Jacky (2009),“Leaders’ Orientations to Diversity: Two Cases From Education”, Leadership, 5(4):423–446.
  • Ma, Jia (2010), “Diversity Management and Its Organizational Outcomes: Where Strategic Human Resources Management Fits İn”, A Dissertation Submitted to The Graduate School-Newark Rutgers, The State University of New Jersey, UMI 3408900.
  • Madera, Juan M. (2013),“Best Practices in Diversity Management in Customer Service Organizations: An Investigation of Top Companies Cited By Diversity Inc.”, Cornell Hospitality Quarterly, 54(2):124–135.
  • Mat Noor, Ahmad N. & Khalid, Shaiful A. & Abdul Rashid, Nik Ramli N. (2013), “Human Resource Diversity Management Practices and Organizational Citizenship Behavior: A Conceptual Model”, International Journal of Academic Research İn Business And Social Sciences, 3(8):301-308.
  • Mavin, Sharon & Girling, Gill (2000), “What is Managing Diversity and Why Does It Matter?”, Human Resource Development International, 3(4): 419-433.
  • Mazur, Barbara (2010), “Cultural Diversity in Organisational Theory and Practice”, Journal of Intercultural Management, 2(2):5–15.
  • Mcdonald, Darren (2003), “Strategic Human Resource Management Approaches To Workforce Diversity in Japan&Mdash; Harnessing Corporate Culture For Organizational Competitive”, Global Business Review, 4(1):99-113.
  • Memduhoğlu, Hasan Basri & Ayyürek, Osman (2014). “Öğretmenlerin ve Okul Yöneticilerinin Görüşlerine Göre Anaokullarında Farklılıkların Yönetimi”, Eğitim Bilimleri Araştırmaları Dergisi, 4(1): 175-188.
  • Memduhoğlu, Hasan Basri (2007). Yönetici ve Öğretmen Görüşlerine Göre Türkiye’de Kamu Liselerinde Farklılıkların Yönetimi, Yayımlanmamış Doktora Tezi, Ankara Üniversitesi, Ankara.
  • Memduhoğlu, Hasan Basri (2011). “Okullarda Farklılıkların Örgütsel Doğurguları: Bir Örnek Olay İncelemesi”, Ondokuz Mayıs Üniversitesi Eğitim Fakültesi Dergisi, 30(2), 115-138.
  • Milena, Jiřincová (2013), “Potential Future Managers and Their Opinion on The Issue of Diversity, Inclusion and Their Possible Use in Management”, Journal of Competitiveness, 5(2):37-50.
  • Miller, Gloria E.,& Rowney, Julie I.A. (2001), “One Step Forward, or Two Steps Back? Diversity Management and Gender in Organizational Analysis”, (Http://Www.Mngt.Waikato.Ac.Nz/Ejrot/Cmsconference/2001/Papers/ Gender/Miller.Pdf, Erişim Tarihi 24.03.2015).
  • Morrison, Marlene & Lumby, Jacky & Sood, Krishan (2006), “Diversity and Diversity Management Messages From Recent Research”, Educational Management Administration & Leadership, SAGE Publications (London, Thousand Oaks and New Delhi), 34(3):277–295.
  • Patrick, Harold A. & Kumar Vincent R. (2012), “Managing Workplace Diversity: Issues And Challenges” Sage Open, April-June:1-15.
  • Pfeffer, Jeffrey (1999). “Ücret Konusunda Altı Tehlikeli Efsane”, Managing People-İnsanları Yönetmek,(Çev. Gündüz Bulut). İstanbul: BZD Yayıncılık, ss. 77-103.
  • Pitts, David (2009), “Diversity Management, Job Satisfaction, and Performance: Evidence From U.S. Federal Agencies”, Public Administration Review, 69(2):328-338.
  • Podsiadlowski, Astrid & Gröschke, Daniela & Kogler, Marina & Springer, Cornelia & Van Der Zee, Karen (2013), “Managing A Culturally Organizations”, International Journal of Intercultural Relations37:159- 175 Workforce: Diversity Perspectives in
  • Qamar, Ahsan & Muneer, Saqib & Jusoh, Ahmad & Idris, Halimah (2013), “The Relationship Between Organizational Conduct and National Culture”, Journal Of Economics And Behavioral Studies, 5(2):82-88.
  • Rachele, Jude S. (2012), “The Diversity Quality Cycle: Driving Culture Change Through Innovative Governance”, Jude. AI & Society, 27(3):399-416.
  • Roberson, Quinetta M. (2006), “Disentangling The Meanings of Diversity And Inclusion İn Organizations”, Group & Organization Management, April 31(2):212-236.
  • Sabharwal, Meghna (2014),“Is Diversity Management Sufficient? Organizational Inclusion to Further Performance”, Public Personnel Management, 43(2):197–217.
  • Schmidt Steven W. (2009), “Employee Demographics and Job Training Satisfaction: The Relationship Between Dimensions of Diversity And Satisfaction With Job Training, Human Resource Development International, 12(3): 297-312.
  • Shen, Jie - D'Netto, Brian - Tang, Jiong (2010), “Effects of Human Resource Diversity Management on Organizational Citizen Behaviour in The Chinese Context”, The International Journal of Human Resource Management, 21(12): 2156-2172.
  • Shen, Jie & Chanda, Ashok & D'netto, Brian & Monga, Manjit (2009), “Managing Diversity Through Human Resource Management: An İnternational Perspective And Conceptual Framework”, The International Journal of Human Resource Management, 20(2):235-251.
  • Simons, Starlene M. & Rowland, Kimberly N. (2011), “Diversity And Its Impact on Organizational Performance: The Influence of Diversity Constructions on Expectations and Outcomes”, J. Technol. Manag. Innov. 6(3):171-183.
  • Singal, Manisha (2014), “The Business Case for Diversity Management İn The Hospitality İndustry”, International Journal of Hospitality Management40:10-19.
  • Sippola, Aulikki & Smale, Adam (2007), “The Global İntegration of Diversity Management: A Longitudinal Case Study”, The International Journal of Human Resource Management, 18(11):1895-1916.
  • Subeliani, David & Tsogas, George (2005) “Managing Diversity in The Netherlands: A Case Study of Rabobank”, The International Journal of Human Resource Management, 16(5): 831-851.
  • Sulman, Joanne & Kanee, Marylin & Stewart, Paulette & Savage, Diane (2007), “Does Difference Matter?”, Social Work in Health Care, 44(3): 145-159.
  • Sürgevil, Olca & Budak, Gülay (2008). “İşletmelerin Farklılıkların Yönetimi Anlayışına Yaklaşım Tarzlarının Saptanmasına Yönelik Bir Araştırma”, Dokuz Eylül Üniversitesi Sosyal Bilimler Enstitüsü Dergisi, 10(4):65-96.
  • Süβ, Stefan & Kleiner, Markus (2007), “Diversity Management in Germany: Dissemination And Design of The Concept”, The International Journal of Human Resource Management, 18(11):1934- 1953.
  • Taylor, Tracy (2003), “Diversity Management in A Multi-Cultural Society: An Exploratory Study of Cultural”, Diversity And Team Sport İn Australia, Annals Of Leisure Research, 6(2):168-188.
  • Thomas, David A. & Ely, Robin, J. (1999), “Farklılıklara Önem Kazandırmak”, İnsanları Yönetmek, Harvard Business Review Dergisinden Seçmeler, (Çev. G. Bulut), Türkiye Metal Sanayicileri Sendikası Yayınları, BZD Yayıncılık, İstanbul.
  • Treven, Sonja & Matjaž Mulej (2006), “Employee Diversity Management İn The Context of Dialectial Systems Theory”, Cybernetics And Systems: An International Journal, 37(8):815-837.
  • Van Knippenberg, Daan & Dawson, Jeremy F. & West, Michael A. & Homan, Astrid C. (2010), “Diversity Faultlines, Shared Objectives, and Top Management Team Performance”, Reprints And Permission: Sagepub, Human Relations, 64(3):307-336.
  • Weaver, Pamela & Lachelle Wilborn & Ken Mccleary & Apichoke Lekagul (2003), “Diversıty Training Management Initiatives in The Lodging Industry: An Exploratory Analysis of Underlying Dimensions”, Journal of Hospitality & Tourism Research, 27(2): 237- 253.
  • Wyatt-Nichol, Heather & Antwi-Boasiako, Kwame B. (2012), “Diversity Management: Development, Practices, and Perceptions Among State and Local Government Agencies”, Public Personnel Management, 41(4):779-772.

Diversity Management as a Source of Wealth in the Organization: A Conceptual Analysis

Yıl 2016, Cilt: 7 Sayı: 1, 1 - 28, 01.12.2016

Öz

Today, it is an accepted fact that the organizations also are consist of people who are absolutely multinational, and from different religions, political view, ethnicity, gender and knowledge, according to structure of the society. Human resource which we can call humanly capital is the primary wealth of a country among other resources. The countries that could comprehend the significance of that humanly capital, and make true investments through it, have been becoming wealthier while the ones that ignore the issue have been getting poorer. Just because of that, it has a real importance for those organizations to see the diversity not as a problem but as an opportunity, and to prepare an effective human resources management strategy. Especially within the process of globalization, the managers, considering the fact that it is inevitable the diversity in labour, should turn the diversity into a synergy by developing effective policies programs and strategies to ensure the conditions and environment which are needed to develop human resources. In this respect, in this study, the “diversity” which is accepted as the source of wealthin the organizations was examined within the frame of human resources management and the importance of the issue was pointed.

Kaynakça

  • Ashkanasy, Neal M. & Hartel, Charmine E.J. & Daus, Catherine S. (2002), “Diversity and Emotion: The New Frontiers in Organizational Behavior Research”, Journal Of Management, 28(3):307-338.
  • Balyer, Aydın & Gündüz, Yüksel (2010). “Yönetici ve Öğretmenlerin Okullarında Farklılıkların Yönetimine İlişkin Algılarının İncelenmesi”, M.Ü. Atatürk Eğitim Fakültesi Eğitim Bilimleri Dergisi, 32:25-43.
  • Barbosa, Iris & Cabral-Cardoso, Carlos (2007), “Managing Diversity in Academic Organizations: A Challenge To Organizational Culture”, Women İn Management Review, 22(4):274-288.
  • Bendl, Regine & Fleischmann, Alexander & Walenta, Christa (2008), “Diversity Management Discourse Meets Queer Theory”, Gender in Management: An International Journal, 33(6):382-394.
  • Bernardi, Erika & De Toni, Alberto F. (2009),“Managing Cultural Diversity: Integration Values and Management Skills”, POMS 20th Annual Conference, Orlando, Florida U.S.A. May 1 To May 4, Abstract Number 011-0559.
  • Boxenbaum, Eva (2006), “Lost in Translation: The Making of Danish Diversity Management”, American Behavioral Scientist, 49(7): 939- 948.
  • Bridgstocka, Ruth & Letticea, Fiona - Ozbilgin Mustafa F. – Tatli, Ahu (2010), “Diversity Management for İnnovation in Social Enterprises in The UK”, Entrepreneurship & Regional Development, 22(6):557–574.
  • Burgess, John & French, Erica & Strachan, Glenda (2009),“The Diversity Management Approach to Equal Employment Opportunity in Australian Organisations”, The Economic And Labour Relations Review, 20(1):77–92.
  • Byrd, Marilyn Y. (2014), “Diversity Issues: Exploring “Critical” Through Multiple Lenses”, Advances İn Developing Human Resources, 16(4):515-528.
  • Choi, Sungjoo & Rainey, Hal G. (2014), “Organizational Fairness and Diversity Management in Public Organizations: Does Fairness Matter in Managing Diversity?” Review Of Public Personnel Administration, 34(4): 307–331.
  • Choy, William KW (2007), “Globalisation and Workforce Diversity: HRM Implications for Multinational Corporations in Singapore”, Singapore Management Review, 29(2):1-29.
  • Chrobot-Mason, Donna & Leslie, Jean B. (2012), “The Role of Multicultural Competence And Emotional Intelligence in Managing Diversity”, The Psychologist-Manager Journal, 15: 219–236.
  • Cox Taylor H. &Blake, Stacy (1991), “Managing Cultural Diversity: Implications for Organizational Competiveness”, The Academy of Management Executive, 5(3):45-56.
  • Dagher, Joseph & D’Netto, Brian & Sohal, Amrik S. (1998), “Managing Workforce Diversity in The Australian Manufacturing Industry”, Human Factors And Ergonomics İn Manufacturing, 8(2):177-192.
  • Danışman, Ali (2008). Türkiye’de İnsan Kaynakları Yönetimi Uygulamaları. Adana: Nobel Kitabevi.
  • Demirel, Yavuz (2011). “İşyerinde Ayrımcılık: Kavramsal Bir İnceleme, TİSK Akdeme, II, ss. 67-87.
  • Deshwal, Parul & Choudhary, Supriya (2012), “Workforce Diversity Management: Biggest Challenge For 21st Century Managers”, ZENITH International Journal Of Multidisciplinary Research, 2(4):74-87.
  • Ding, Ming J. & Kam, Booi H. & Zhang Jia Y.& Jie, Ferry (2015), “Effects of Human Resource Management Practices on Logistics And Supply Chain Competencies – Evidence From China Logistics Service Market”, International Journal Of Production Research, 53(10):2885- 2903.
  • D'Netto, Brian & Shen, Jie & Chelliah, John – Monga, Manjit (2014), “Human Resource Diversity Management Practices in The Australian Manufacturing Sector”, The International Journal Of Human Resource Management, 25(9): 1243-1266.
  • D'Netto, Brian & Sohal, Amrik S. (1999), “Human Resource Practices and Workforce Diversity: An Emperical Assessment”, International Journal of Manpower, 20(8):530-547.
  • Elenain, Abu &Hossam M. (2007), “The Five-Factor Model of Personality and Organizational Citizenship Behavior in United Arab Emirates”, Sam Advanced Management Journal, 47-57.
  • Ely, Robin J. & Thomas, David A. (2001), “Cultural Diversity at Work: The Effects of Diversity Perspectives on Work Group Processes and Outcomes”, Administrative Science Quarterly, 46(2):229-273.
  • Ersoy, Aslı & Ehtiyar, Rüya (2015). “Kültürel Farklılıkların Yönetiminde Kültürel Zekânın Rolü: Türk ve Yabancı Yöneticiler Üzerine Bir Araştırma” Anatolia: Turizm Araştırmaları Dergisi, Cilt  26, Sayı 1, Bahar: 42 - 60.
  • Ewoh, Andrew I. E. (2013), “Managing and Valuing Diversity: Challenges To Public Managers in The 21st Century”, Public Personnel Management, 42(2):107–122.
  • Foster, Carley (2005), “Implementing Diversity Management in Retailing: Exploring The Role of Organisational Context”, The International Review Of Retail, Distribution And Consumer Research, 15(4):471-487.
  • Foxman, Ellen & Easterling, Debbie (1999), “The Representation of Diversity in Marketing Principles Texts: An Exploratory Analysis”, The Journal of Education For Business, 74(5):285-288.
  • GAO -United States Government Accountability Office, (2005), Diversity Management: Expert-Identified Leading Practices and Agency Examples, Report To The Ranking Minority Member, Committee on Homeland Security And Governmental Affairs, U.S. Senate, United States (Http://Www.Gao.Gov/New.İtems/D0590.Pdf, 24.03.2015).
  • Accountability Office, Tarihi Erişim
  • Gilbert, Janqueline A.,& Stead, Bette A, & Ivancevich, John M. (1999), “Diversity Management: A New Organizational Paradigm”, Journal of Business Ethics, 21(1):61-76.
  • Gonzalez, Jorge A. (2010), “Diversity Change in Organizations: A Systemic, Multilevel, and Nonlinear Process”, The Journal of Applied Behavioral Science, 46(2):197-219.
  • Gröschl, Stefan (2011), “Diversity Management Strategies of Global Hotel Groups A Corporate Web Site Based Exploration”, International Journal Of Contemporary Hospitality Management, 23(2):224-240.
  • Gröschl, Stefan & Doherty, Liz (1999), “Diversity Management in Practice”, International Journal of Contemporary Hospitality Management, 11(6): 262-268.
  • Gültekin, Zeynep & Ulukan, Cemil (2012). “Çokuluslu Ekiplerde Kültürel Farklılıklar ve Yönetimi”, Anadolu Üniversitesi Sosyal Bilimler Dergisi, 12(1):89-102.
  • Hanappi-Egger, Edeltraud (2006), “Gender And Diversity From A Management Perspective: Synonyms or Complements?”, Journal of Organisational Transformation & Social Change, 3(2):121-134.
  • Helvacıoğlu, Nuray & Özutku, Hatice (2010). “Kültürel Farklılıkların Yönetiminde İnsan Kaynakları Stratejilerinin Rolü: IKEA Örneği”, Yönetim Bilimleri Dergisi, 8(1):194-216.
  • Holvino, Evangelina & Kamp, Annette (2009), “Diversity Management: Are We Moving in The Right Direction? Reflections From Both Sides of The North Atlantic”, Scandinavian Journal of Management, 25:395- 403.
  • Houkamau Carla & Boxall, Peter (2011), “The Incidence and Impacts of Diversity Management: A Survey of New Zealand Employees”, Asia Pacific Journal Of Human Resources, 49(4):440–460.
  • http://www.Pomsmeetings.Org/Confpapers/011/011-0559.Pdf,(Erişim Tarihi: 20.03.2015)
  • İnce, Mehmet; Gül, Hasan; Candan, Hakan & Çakıcı, A. Burhan (2015). “Örgütlerde Sınırlandırıcı ya da Sürükleyici Güç Olarak Farklılıkların Yönetimi”, Gümüşhane Üniversitesi Sosyal Bilimler Elektronik Dergisi, Sayı 12: 292-321.
  • Jabbour, Charbel J. C. & Gordono, Fernanda S. & De Oliveira, Jorge H. C. & Martinez, Jose C. & Battistelle, Rosane A. G. (2011), “Diversity Management”, Equality, Diversity And Inclusion: An International Journal, 30(1):58-74.
  • Jonsen, Karsten & Maznevski, Martha L. & Schneider, Susan C. (2011), “Diversity and Its not so Diverse Literature: An International Perspective”, International Journal Of Cross Cultural Management, 11(1):35–62.
  • Konrad, Alison M. & Linnehan, Frank (1995), “Formalized HRM Structures: Coordinating Equal Employment Opportunity or Concealingorganizational Practices?”, The Academy of Management Journal, 38(3):787-820.
  • Kossek, Ellen E.,& Lobel, Sharon A. & Brown, Jennifer (2005),“Human Resource Strategies to Manage Workforce Diversity Examining The Business Case", In A. M. Konrad, P. Prasad, & J. K. Pringle (Eds.), Handbook of Workplace Diversity.Thousand Oaks, CA: Sage, 53-74.
  • Kramar, Robin (1998), “Managing Diversity: Beyond Affirmative Action in Australia”, Women in Management Review, 13(4):133-142.
  • Kreitz, Patricia A. (2008), “Best Practices for Managing Organizational Diversity”, The Journal of Academic Librarianship, 34:101-120.
  • López-Fernández, Macarena & Sánchez-Gardey, Gonzalo (2010), “Managing The Effects Of Diversity On Social Capital”, Equality, Diversity And Inclusion: An International Journal, 29(5):491-516.
  • Lumby, Jacky (2009),“Leaders’ Orientations to Diversity: Two Cases From Education”, Leadership, 5(4):423–446.
  • Ma, Jia (2010), “Diversity Management and Its Organizational Outcomes: Where Strategic Human Resources Management Fits İn”, A Dissertation Submitted to The Graduate School-Newark Rutgers, The State University of New Jersey, UMI 3408900.
  • Madera, Juan M. (2013),“Best Practices in Diversity Management in Customer Service Organizations: An Investigation of Top Companies Cited By Diversity Inc.”, Cornell Hospitality Quarterly, 54(2):124–135.
  • Mat Noor, Ahmad N. & Khalid, Shaiful A. & Abdul Rashid, Nik Ramli N. (2013), “Human Resource Diversity Management Practices and Organizational Citizenship Behavior: A Conceptual Model”, International Journal of Academic Research İn Business And Social Sciences, 3(8):301-308.
  • Mavin, Sharon & Girling, Gill (2000), “What is Managing Diversity and Why Does It Matter?”, Human Resource Development International, 3(4): 419-433.
  • Mazur, Barbara (2010), “Cultural Diversity in Organisational Theory and Practice”, Journal of Intercultural Management, 2(2):5–15.
  • Mcdonald, Darren (2003), “Strategic Human Resource Management Approaches To Workforce Diversity in Japan&Mdash; Harnessing Corporate Culture For Organizational Competitive”, Global Business Review, 4(1):99-113.
  • Memduhoğlu, Hasan Basri & Ayyürek, Osman (2014). “Öğretmenlerin ve Okul Yöneticilerinin Görüşlerine Göre Anaokullarında Farklılıkların Yönetimi”, Eğitim Bilimleri Araştırmaları Dergisi, 4(1): 175-188.
  • Memduhoğlu, Hasan Basri (2007). Yönetici ve Öğretmen Görüşlerine Göre Türkiye’de Kamu Liselerinde Farklılıkların Yönetimi, Yayımlanmamış Doktora Tezi, Ankara Üniversitesi, Ankara.
  • Memduhoğlu, Hasan Basri (2011). “Okullarda Farklılıkların Örgütsel Doğurguları: Bir Örnek Olay İncelemesi”, Ondokuz Mayıs Üniversitesi Eğitim Fakültesi Dergisi, 30(2), 115-138.
  • Milena, Jiřincová (2013), “Potential Future Managers and Their Opinion on The Issue of Diversity, Inclusion and Their Possible Use in Management”, Journal of Competitiveness, 5(2):37-50.
  • Miller, Gloria E.,& Rowney, Julie I.A. (2001), “One Step Forward, or Two Steps Back? Diversity Management and Gender in Organizational Analysis”, (Http://Www.Mngt.Waikato.Ac.Nz/Ejrot/Cmsconference/2001/Papers/ Gender/Miller.Pdf, Erişim Tarihi 24.03.2015).
  • Morrison, Marlene & Lumby, Jacky & Sood, Krishan (2006), “Diversity and Diversity Management Messages From Recent Research”, Educational Management Administration & Leadership, SAGE Publications (London, Thousand Oaks and New Delhi), 34(3):277–295.
  • Patrick, Harold A. & Kumar Vincent R. (2012), “Managing Workplace Diversity: Issues And Challenges” Sage Open, April-June:1-15.
  • Pfeffer, Jeffrey (1999). “Ücret Konusunda Altı Tehlikeli Efsane”, Managing People-İnsanları Yönetmek,(Çev. Gündüz Bulut). İstanbul: BZD Yayıncılık, ss. 77-103.
  • Pitts, David (2009), “Diversity Management, Job Satisfaction, and Performance: Evidence From U.S. Federal Agencies”, Public Administration Review, 69(2):328-338.
  • Podsiadlowski, Astrid & Gröschke, Daniela & Kogler, Marina & Springer, Cornelia & Van Der Zee, Karen (2013), “Managing A Culturally Organizations”, International Journal of Intercultural Relations37:159- 175 Workforce: Diversity Perspectives in
  • Qamar, Ahsan & Muneer, Saqib & Jusoh, Ahmad & Idris, Halimah (2013), “The Relationship Between Organizational Conduct and National Culture”, Journal Of Economics And Behavioral Studies, 5(2):82-88.
  • Rachele, Jude S. (2012), “The Diversity Quality Cycle: Driving Culture Change Through Innovative Governance”, Jude. AI & Society, 27(3):399-416.
  • Roberson, Quinetta M. (2006), “Disentangling The Meanings of Diversity And Inclusion İn Organizations”, Group & Organization Management, April 31(2):212-236.
  • Sabharwal, Meghna (2014),“Is Diversity Management Sufficient? Organizational Inclusion to Further Performance”, Public Personnel Management, 43(2):197–217.
  • Schmidt Steven W. (2009), “Employee Demographics and Job Training Satisfaction: The Relationship Between Dimensions of Diversity And Satisfaction With Job Training, Human Resource Development International, 12(3): 297-312.
  • Shen, Jie - D'Netto, Brian - Tang, Jiong (2010), “Effects of Human Resource Diversity Management on Organizational Citizen Behaviour in The Chinese Context”, The International Journal of Human Resource Management, 21(12): 2156-2172.
  • Shen, Jie & Chanda, Ashok & D'netto, Brian & Monga, Manjit (2009), “Managing Diversity Through Human Resource Management: An İnternational Perspective And Conceptual Framework”, The International Journal of Human Resource Management, 20(2):235-251.
  • Simons, Starlene M. & Rowland, Kimberly N. (2011), “Diversity And Its Impact on Organizational Performance: The Influence of Diversity Constructions on Expectations and Outcomes”, J. Technol. Manag. Innov. 6(3):171-183.
  • Singal, Manisha (2014), “The Business Case for Diversity Management İn The Hospitality İndustry”, International Journal of Hospitality Management40:10-19.
  • Sippola, Aulikki & Smale, Adam (2007), “The Global İntegration of Diversity Management: A Longitudinal Case Study”, The International Journal of Human Resource Management, 18(11):1895-1916.
  • Subeliani, David & Tsogas, George (2005) “Managing Diversity in The Netherlands: A Case Study of Rabobank”, The International Journal of Human Resource Management, 16(5): 831-851.
  • Sulman, Joanne & Kanee, Marylin & Stewart, Paulette & Savage, Diane (2007), “Does Difference Matter?”, Social Work in Health Care, 44(3): 145-159.
  • Sürgevil, Olca & Budak, Gülay (2008). “İşletmelerin Farklılıkların Yönetimi Anlayışına Yaklaşım Tarzlarının Saptanmasına Yönelik Bir Araştırma”, Dokuz Eylül Üniversitesi Sosyal Bilimler Enstitüsü Dergisi, 10(4):65-96.
  • Süβ, Stefan & Kleiner, Markus (2007), “Diversity Management in Germany: Dissemination And Design of The Concept”, The International Journal of Human Resource Management, 18(11):1934- 1953.
  • Taylor, Tracy (2003), “Diversity Management in A Multi-Cultural Society: An Exploratory Study of Cultural”, Diversity And Team Sport İn Australia, Annals Of Leisure Research, 6(2):168-188.
  • Thomas, David A. & Ely, Robin, J. (1999), “Farklılıklara Önem Kazandırmak”, İnsanları Yönetmek, Harvard Business Review Dergisinden Seçmeler, (Çev. G. Bulut), Türkiye Metal Sanayicileri Sendikası Yayınları, BZD Yayıncılık, İstanbul.
  • Treven, Sonja & Matjaž Mulej (2006), “Employee Diversity Management İn The Context of Dialectial Systems Theory”, Cybernetics And Systems: An International Journal, 37(8):815-837.
  • Van Knippenberg, Daan & Dawson, Jeremy F. & West, Michael A. & Homan, Astrid C. (2010), “Diversity Faultlines, Shared Objectives, and Top Management Team Performance”, Reprints And Permission: Sagepub, Human Relations, 64(3):307-336.
  • Weaver, Pamela & Lachelle Wilborn & Ken Mccleary & Apichoke Lekagul (2003), “Diversıty Training Management Initiatives in The Lodging Industry: An Exploratory Analysis of Underlying Dimensions”, Journal of Hospitality & Tourism Research, 27(2): 237- 253.
  • Wyatt-Nichol, Heather & Antwi-Boasiako, Kwame B. (2012), “Diversity Management: Development, Practices, and Perceptions Among State and Local Government Agencies”, Public Personnel Management, 41(4):779-772.
Toplam 83 adet kaynakça vardır.

Ayrıntılar

Diğer ID JA34VZ26PS
Bölüm Makaleler
Yazarlar

Yavuz Demirel Bu kişi benim

B. Dilek Özbezek Bu kişi benim

Yayımlanma Tarihi 1 Aralık 2016
Gönderilme Tarihi 1 Aralık 2016
Yayımlandığı Sayı Yıl 2016 Cilt: 7 Sayı: 1

Kaynak Göster

APA Demirel, Y., & Özbezek, B. D. (2016). Örgütlerde Zenginliğin Kaynağı Olarak Farklılıkların Yönetimi: Kavramsal Bir İnceleme. Çankırı Karatekin Üniversitesi Sosyal Bilimler Enstitüsü Dergisi, 7(1), 1-28.