Öz
There is growing interest in the literature concerning the role of employees organizational success. Particularly in hospitality industry becasue of poor working conditions, low wages, long working hours, low career opportunities, employees are faced with job stress and dissatisfaction and consequently these result high turnover rates. Therefore, the ıssues of employee's job stress, satisfaction and turnover intent have gained important in terms of hotel managers for businesses success. The main objective of this study is to determine the relationship between employees' work-related stress, job satisfaction and turnover intent. A survey was used to collect data from 262 five-star hotels' managers and employees in Istanbul. In order to measure the impact of job stress on job satisfaction and turnover intent, correlation and regression analysis were utilized. The findings revealed a negative correlation between job stress and job satisfaction and a positive relationship between job stress and turnover intent.
Ayrıntılar
| Bölüm | Articles |
|---|---|
| Yazarlar | |
| Yayımlanma Tarihi | 15 Ocak 2016 |
| Yayımlandığı Sayı | Yıl 2015 Cilt: 2 Sayı: 4 |
Journal of Management,
Marketing and Logistics (JMML) is a scientific, academic, double blind peer-reviewed,
quarterly and open-access online journal. The journal publishes four issues a year. The issuing
months are March, June, September and December. The publication languages
of the Journal are English and Turkish. JMML aims to provide a research source
for all practitioners, policy makers, professionals and researchers working in
the areas of management, marketing, logistics, supply chain management,
international trade. The editor in chief of JMML invites all manuscripts that
cover theoretical and/or applied researches on topics related to the interest
areas of the Journal. JMML charges no submission or publication fee.
Ethics Policy - JMML applies the standards of Committee on Publication Ethics (COPE). JMML is committed to the academic community ensuring ethics and quality of manuscripts in publications. Plagiarism is strictly forbidden and the manuscripts found to be plagiarized will not be accepted or if published will be removed from the publication. Authors must certify that their manuscripts are their original work. Plagiarism, duplicate, data fabrication and redundant publications are forbidden. The manuscripts are subject to plagiarism check by iThenticate or similar. All manuscript submissions must provide a similarity report (up to 15% excluding quotes, bibliography, abstract, method).
Open Access - All research articles published in PressAcademia Journals are fully open access; immediately freely available to read, download and share. Articles are published under the terms of a Creative Commons license which permits use, distribution and reproduction in any medium, provided the original work is properly cited. Open access is a property of individual works, not necessarily journals or publishers. Community standards, rather than copyright law, will continue to provide the mechanism for enforcement of proper attribution and responsible use of the published work, as they do now.