THE ROLE OF ENTERPRISE RESOURCES PLANNING (ERP) IN REDUCING ENTERPRISE COST AND IMPROVING THE QUALITY "AN APPLIED STUDY ON THE SYRIAN FOOD COMPANIES"

Yıl 2011, Cilt: 3 Sayı: 5, 2 - 22, 28.12.2014

Mohammad Al-kachroum Riyad Mnla Mohammad Sandra Al-azwar

Öz

Depending on the descriptive and analytical approach to address the issue, through the review and analysis of scientific references and periodicals related to it. We try by this study to know the effect between acquaintance of Enterprise Resources Planning ( ERP ) and the enterprise cost and quality, through delivering the questionnaire , unloading, analysis and interpretation of results. by the end of study we found the items of sample have good acquaintance in ERP concept , also theire realization of ERP reflects on cost & quality in good level . in addition to There is a direct impact for cquaintance in ERP concept on quality & cost axis .

To achieve the research goal we designed questionnaire according to the research variables, and was distributed to the (111) food companies in Syria. Using the method of multiple regression of a package of statistical programs (SPSS.18.0).

Anahtar Kelimeler

ERP(Enterprise Resources Planning) –Improving- Cost-TQM

Kaynakça

• Davenport, T.H., Putting the enterprise into the enterprise system, Harv. Bus. Rev., 1998,76, 121–131
• Glasgow, B., A view from a vendor: Oracle’s enterprise software built on a strong (data) base. Chem. Market Report., 2002, 262, 20.
• Scott, T. (2002), “Aligning your data collection and ERP implementation decisions”, IT Papers, available at: www.unova.com/whitepaper_align.asp
• Slater, D. (1999), “An ERP package for you . . . and you . . . and you . . . and even you”, CIO Magazine, issue: February,1999.
• White, B., J., Clark, D. and Ascarelli, S., Program of pain: This German software is complex,expensive—and wildly popular—SAP’s R/3 helps coordinate all aspects of business;installing is a nightmare—Why consultants are happy. Wall Street J. (Eastern Ed.),1997, A.1.
• Johnson, M., Market Orientation, 1998 (Prentice-Hall: Upper Saddle River, NJ, Stedman, C., Survey: ERP costs more than measurable ROI. Computerworld, 1999, 33, 6.
• Joachim, D., Child support.Netw.Comput., 2002, 13, 23, 34
• Wheatley, M., ERP training stinks. CIO, 2000, 13, 86
• Aladwani, A., `Change management strategies for successful ERP implementation’’, Business Process Management Journal, Vol. 7 No. 3, 2001 pp. 269.
• Ettlie, J., The adoption of enterprise resource planning systems, in Responsive Production and the agile enterprise, Proceedings of the 4th International Conference on Managing innovative Manufacturing, University of Aston, 2000.
• Al-Mashari, M. and Zairi, M. (2000), ``Information and business process equality: the case of SAP R/3 implementation’’, Electronic Journal on Information
• (http://www.unimas.my/fit/roger/EJISDC/EJISDC.htm)
• Aladwani, A. (1998), ``Coping with users resistance to new technology implementation: an interdisciplinary perspective’’, Proceedings of the 9th IRMA Conference, Boston, MA, 17-20 May, pp. 54-9.
• Aladwani, A. (1999), ``Implications of some of the recent improvement philosophies for the management of the information systems organization’’, Industrial Management & Data Systems, Vol. 99 No. 1, pp. 33-9.
• Davenport, T.H. (1998), “Putting the enterprise into the enterprise system”, Harvard Business Review, pp. 121-31.
• Davenport, T.H. (2000), Mission Critical: Realizing the Promise of Enterprise Systems, Harvard Business School Press, Boston, MA.
• Kumar, K. and Van Hillegersberg, J. (2000) , " ERP experiences and evolution", communication of the ACM, April, VOL.43 No. 4, pp. 22
• ComputerWorld (2001), “Why ERP projects cause panic attacks”, 24 September.
• Boersma , keen and Kingma, Sytze , "Developing a cultural perspective on ERP" , Business Process Management Journal, Vol. 11 No. 2, 2005 pp. 126 19- Chow Yang, Ching , " A study on applying FMEA to improving ERP ntroduction", International Journal of Quality & Reliability Management, Vol. 23 No. 3, 2006 pp.301 in Developing Countries, Vol. 2