Öz
Purpose - Manually
tracking and management of thousands of IT assets in a company is costly, takes
significant time, and has a tendency for mistakes.
Methodology
- In order to reduce costs while planning the budget, companies require a
solution to manage the hardware, software, and information throughout the life
cycle of the IT assets, to maintain control, increase accountability and to
support strategic decision-making.
Findings - The main purpose of this study is to analyze and develop a IT
asset management solution and to help the companies to store information about
the assets, locations, owners and costs.
Conclusion -
The success of the ITAM system is measured by savings and by the
prevention of the risk. ITAM system helps in budget planning, cost optimization
especialy IT cost optimization, decision-making, process improving, etc.
Kaynakça
- Adams, P. (2005). Update to the IT Asset Management Maturity Model. Gartner.
- Adams, P. (2014). Five Ways to Save Money and Reduce Risk With Your IT Asset Management Tools. Gartner.
- Agency Canadian International Development. (2010). Information Technology Asset Lifecycle Management. Canadian International Development Agency.
- Ahmad, N., & Shamsudin, Z. M. (2013). Systematic Approach to Successful Implementation of ITIL. Information Technology and Quantitative Management (pp. 237-244). Suzhou, China, 2013: ELSEVIER, Procedia Computer Science 17 (2013).
- Adams, P. (2005). Update to the IT Asset Management Maturity Model. Gartner.
- Adams, P. (2014). Five Ways to Save Money and Reduce Risk With Your IT Asset Management Tools. Gartner.
- Agency Canadian International Development. (2010). Information Technology Asset Lifecycle Management. Canadian International Development Agency.
- Ahmad, N., & Shamsudin, Z. M. (2013). Systematic Approach to Successful Implementation of ITIL. Information Technology and Quantitative Management (pp. 237-244). Suzhou, China, 2013: ELSEVIER, Procedia Computer Science 17 (2013).
- Al Mourad, M. B., & Hussain, M. (2014). The Impact of Cloud Computing on ITIL Service Strategy Processes. International Journal of Computer Computing on ITIL Service Strategy Processes, 367-371.
- Al Mourad, M. B., & Johari, R. (2014). Resolution of Challenges That Are Facing Organizations before ITIL Implementation. International Journal of Future Computer and Communication, 210-215.
- Bona, A. (2013). ITAM Key Initiative Overview. Gartner.
- Gil-Gómez, H., & Oltra-Badenes, R. (2014). Service quality management based on the application of the ITIL standard. DYNA 81 (186), (pp. 51-56). Medellín.
- Hawlett Packard White Paper. (2011). Lifecycle asset tracking. Hawlett Packard.
- Hintsch, J., & Turowski, K. (2013). Towards Implementing IT Service Management in an ERP for the IT Service Industry. Working Conference on the Practice of Enterprise Modeling, (pp. 83-95). Riga.
- Shrestha, A., Cater-Steel, A., Tan, W.-G., & Toleman, M. (2012). A model to select processes for ITSM improvement. Australasian Conference on Information Systems, (pp. 1-10). Geelong.
- Tanovic, A., & Orucevic, F. (2012). Proposal of a new model for ITIL framework based on comparison with ISO/IEC 20000 standard. WSEAS TRANSACTIONS on SYSTEMS, 11(9), 489-505.
- Tanovic, A., Androulidakis, I., & Orucevic, F. (2012). Advantages of the new ITIL V3 model in the implementation of the IMS system. Recent Researches in Communications, Information Science and Education, 183-191.
- Verlaine, B., Jureta, I. J., & Faulkner, S. (2015). Aligning a Service Provisioning Model of a Service-Oriented System with the ITIL v.3. International Conference on Exploring Service Science 1.5 (IESS 2015), (pp. 1-34). Porto.
- White Paper. (2010). The Benefits of Combined IT Service Management and IT Asset Management. Quebec: Provance Technologies: Quebec: Provance Technologies.
- White Paper. (2012). Understand how IT asset management works for you. Hawlett Packard.
- Zhu, L., Song, M., & Song, J. (2009). ITIL-based IT Service Management Applied in Telecom Business Operation and Maintenance System. Proceedings of the Second Symposium International Computer Science and Computational Technology (pp. 243-246). Huangshan, China: International Computer Science and Computational Technology.
Öz
Kaynakça
- Adams, P. (2005). Update to the IT Asset Management Maturity Model. Gartner.
- Adams, P. (2014). Five Ways to Save Money and Reduce Risk With Your IT Asset Management Tools. Gartner.
- Agency Canadian International Development. (2010). Information Technology Asset Lifecycle Management. Canadian International Development Agency.
- Ahmad, N., & Shamsudin, Z. M. (2013). Systematic Approach to Successful Implementation of ITIL. Information Technology and Quantitative Management (pp. 237-244). Suzhou, China, 2013: ELSEVIER, Procedia Computer Science 17 (2013).
- Adams, P. (2005). Update to the IT Asset Management Maturity Model. Gartner.
- Adams, P. (2014). Five Ways to Save Money and Reduce Risk With Your IT Asset Management Tools. Gartner.
- Agency Canadian International Development. (2010). Information Technology Asset Lifecycle Management. Canadian International Development Agency.
- Ahmad, N., & Shamsudin, Z. M. (2013). Systematic Approach to Successful Implementation of ITIL. Information Technology and Quantitative Management (pp. 237-244). Suzhou, China, 2013: ELSEVIER, Procedia Computer Science 17 (2013).
- Al Mourad, M. B., & Hussain, M. (2014). The Impact of Cloud Computing on ITIL Service Strategy Processes. International Journal of Computer Computing on ITIL Service Strategy Processes, 367-371.
- Al Mourad, M. B., & Johari, R. (2014). Resolution of Challenges That Are Facing Organizations before ITIL Implementation. International Journal of Future Computer and Communication, 210-215.
- Bona, A. (2013). ITAM Key Initiative Overview. Gartner.
- Gil-Gómez, H., & Oltra-Badenes, R. (2014). Service quality management based on the application of the ITIL standard. DYNA 81 (186), (pp. 51-56). Medellín.
- Hawlett Packard White Paper. (2011). Lifecycle asset tracking. Hawlett Packard.
- Hintsch, J., & Turowski, K. (2013). Towards Implementing IT Service Management in an ERP for the IT Service Industry. Working Conference on the Practice of Enterprise Modeling, (pp. 83-95). Riga.
- Shrestha, A., Cater-Steel, A., Tan, W.-G., & Toleman, M. (2012). A model to select processes for ITSM improvement. Australasian Conference on Information Systems, (pp. 1-10). Geelong.
- Tanovic, A., & Orucevic, F. (2012). Proposal of a new model for ITIL framework based on comparison with ISO/IEC 20000 standard. WSEAS TRANSACTIONS on SYSTEMS, 11(9), 489-505.
- Tanovic, A., Androulidakis, I., & Orucevic, F. (2012). Advantages of the new ITIL V3 model in the implementation of the IMS system. Recent Researches in Communications, Information Science and Education, 183-191.
- Verlaine, B., Jureta, I. J., & Faulkner, S. (2015). Aligning a Service Provisioning Model of a Service-Oriented System with the ITIL v.3. International Conference on Exploring Service Science 1.5 (IESS 2015), (pp. 1-34). Porto.
- White Paper. (2010). The Benefits of Combined IT Service Management and IT Asset Management. Quebec: Provance Technologies: Quebec: Provance Technologies.
- White Paper. (2012). Understand how IT asset management works for you. Hawlett Packard.
- Zhu, L., Song, M., & Song, J. (2009). ITIL-based IT Service Management Applied in Telecom Business Operation and Maintenance System. Proceedings of the Second Symposium International Computer Science and Computational Technology (pp. 243-246). Huangshan, China: International Computer Science and Computational Technology.
Ayrıntılar
| Bölüm | Articles |
|---|---|
| Yazarlar | |
| Yayımlanma Tarihi | 30 Haziran 2017 |
| Yayımlandığı Sayı | Yıl 2017 Cilt: 4 Sayı: 2 |
Kaynak Göster
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