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ÇALIŞANLARIN KURUMSAL VATANDAŞLIK İLE İLGİLİ ALGILARI: TÜRKİYE’DEN ÖDÜLLÜ BİR ÖRNEK

Yıl 2013, Cilt: 18 Sayı: 2, 319 - 337, 01.06.2013

Öz

Kurumsal sosyal sorumluluk (KSS), bir işletmenin dış çevresini ve çalışanlarını etkileyen sorumluluk türüdür. Kurumsal vatandaşlık (KV) ise işletme için değer yaratılmasına neden olacak şekilde başkalarının ve çevrenin refahı ile ilgilenmeyi ifade etmektedir. İşverenin iyi bir kurumsal vatandaş olduğunu düşündüren KSS uygulamaları ile ilgili çalışanların algısı çalışanların daha fazla motive olmaları ve bağlılıklarının artması için oldukça önemlidir. Böylece işletme performansı daha yüksek olacaktır. Bu çalışma, KSS uygulamaları olan ve bu konuda ödüllendirilen bir işletmenin kurumsal vatandaşlığı ile ilgili olarak çalışanlarının algısını incelemektedir. Araştırma, KSS ödüllü bir işletmenin çalışanların arasında uygulanan ankete dayalı bir örnek olay niteliği taşımaktadır. Araştırma bulguları, gönüllülük boyutu çalışan tarafından daha az vurgulanmış olmasına rağmen çalışanların genel KSS uygulamaları ve KSS boyutları ile ilgili algılarının işletmenin KSS uygulamaları ile benzer nitelikte olduğunu ortaya koymaktadır

Kaynakça

  • 1. ALTUNIŞIK, Remzi., Recai Coşkun, Serkan Bayraktaroğlu and Engin Yıldırım (2010). Sosyal Bilimlerde Araştırma Yöntemleri SPSS Uygulamalı, 5. Baskı, SakaryaKitabevi, Sakarya.
  • 2. AUPPERLE, Kenneth E. (1982). 'An Empirical Inquiry into the Social Responsibilities as Defined by Corporations: An Examination of Various Models and Relationships' (Doctoral dissertation, University of Georgia, 1982).
  • 3. CARROLL, Archie B.. (1979). A three-dimensional conceptual model of corporate performance. Academy of Management Review, 4, 497-505.
  • 4. CARROLL, Archie B. (1991). ‘The Pyramid of Corporate Social Responsibility: Toward the Moral Management of Organiza- tional Stakeholders’, Business Horizons, 34(July/August), pp. 39–48.
  • 5. CARROLL, Archie B. (1998). ‘The Four Faces of Corporate Citizenship’, Business and Society Review, 100/101, pp. 1–7.
  • 6. CARROLL, Archie B. (1999). ‘Corporate Social Responsibility’, Business and Society, 38(3), pp. 268–295.
  • 7. CARROLL, Archie B. (2000). A Commentary and an Overview of Key Questions on Corporate Social Performance Measurement, Business & Society, 39, 466-478.
  • 8- CSR Consulting Turkey (2010) CSR Principles in International Business, Consulate General of the Kingdom of the Netherlands in Istanbul. http: //www.kssd.org/dl/CSR_Booklet.pdf, E.T: 10/04/2012
  • 9. CSR Turkey Baseline Report (2010) April, http: //www.kssd.org/dl/csrbaselinereport.pdf , E.T: 10/04/2012
  • 10. DIRK, Matten. & Andrew Crane (2003) Corporate Citizenship: Towards an extended theoretical conceptualization, Research Paper Series International Centre for Corporate Social Responsibility, nternational Centre for Corporate Social Responsibility Nottingham University Business School
  • 11. DUTTON, Jane E., Janet M. Dukerich and Celia V. Harquail, (1994). Organizational images and member identification. Administrative Science Quarterly, 39, 239-263.
  • 12. EKIN, M. G. Serap. and Hande S. Tezölmez (1999) “Business Ethics in Turkey: An Empirical Investigation with Special Emphasis on Gender”, Journal of Business Ethics, Vol. 8, ss. 583-595.
  • 13. ERDEM, Ferda. (1996) İşletme Kültürü, Friedrich-Naumann Vakfı ve Akdeniz Üniversitesi, Ankara.
  • 14. European Commission (2012), Corporate social responsibility A business contribution to sustainable development, Employment & social affairs, Industrial relations and industrial change, Directorate-General for Employment , and Social Affairs, Unit D.1, Manuscript completed in July 2002
  • 15. Frederick, William C., (1994) “From CSR1 to CSR2”, Business and Society 33(2), 150–164.
  • 16. GLAVAS , Ante, (2009) Effects Of Corporate Citizenshıp On Employees: Why Does Doıng Good Matter? Department Of Organizational Behavior, Case Western Reserve Unıversıty, Phd Thesis, August.
  • 17. GÖCENOĞLU, Ceyhun and Işın Onan (2008) “Customer Social Responsibility Report in Turkey”, Ankara.
  • 18. Hazine Kontrolleri Derneği: http: //www.hazine.org.tr/ekonomi.php, E.T: 04/04/2021
  • 19. HOFSTEDE, Geert, (1983). “The Cultural Relativity to Organizational Practices and Theories”, Journal of International Business Studies, Fall.
  • 20. http: //www.csrturkey.org/faaliyetler.asp, (E.T: 02/05/2012)
  • 21. http: //www.dogusotomotiv.com.tr/tr/hakkimizda/dogus-grubu.aspx
  • 22. http: //www.dogusotomotiv.com.tr/tr/kurumsal-sorumluluk/kurumsalsorumluluk/kurumsal-sorumluluk-anlayisi.aspx (E.T. 16.12.2011)
  • 23. KÜSKÜ, Fatma and Anna Zarkada-Fraser (2004) “An Empirical Investigation of Corporate Citizenship in Australia and Turkey”, British Journal of Management, Vol. 15, pp. 57-72.
  • 24. KÜSKÜ, Fatma and Mehmet Erçek (1999) “Vatandaş Kuruluş Kavramı: Türk Kuruluşları İyi Birer Vatandaş mı?”, Amme İdaresi Dergisi, Cilt. 33, No. 3, ss. 79-95.
  • 25. JAMALI, Dima. Mirshak R., (2007) Corporate Social Responsibility (CSR) Theory and Practice in a Developing Country Context, Journal of Business Ethics 72, 243–262
  • 26. MACOVEI, Mihai, (2009), Growth and economic crises in Turkey: leaving behind a turbulent past? European Communities, DirectorateGeneral for Economic and Financial Affairs Publications
  • 27. MAIGNAN, Isabelle and O.C. Ferrell (2001). Antecedents and Benefits of Corparate Citizenship: An Investigation of French Businesses. Journal of Human Resources. 51. 37-51.
  • 28. MAIGNAN, Isabelle and O. C Ferrell, . (2000).Measuring corporate citizenship in two countries: The case of the United States and France. Journal of Business Ethics, 23, 283-297.
  • 29. MAIGNAN Isabelle, O. C Ferrell and G. Tomas Hult, . (1999).Corporate citizenship: Cultural antecedents and business benefits. Journal of the Academy of Marketing Science, 27, 455-469.
  • 30. MAIGNAN, Isabelle, & Ferrell, O. C. (2001). Corporate citizenship as a marketing instrument. European Journal of Marketing, 35, 457-484.
  • 31. McHugh, Francis P (1992) TUSIAD: Ethics-In Business Now, Detay Basım Ltd.
  • 32. MENGÜÇ, Bülent. (1998) “Organizational Consequences, Marketing Ethics and Salesforce Supervision: Further Empirical Evidence”, Journal of Business Ethics, Vol. 17, No. 4, pp. 333-352.
  • 33. NOVAK, M. (1996) Business as a Calling: Work and the Examined Life, The Free Press, New York, NY.
  • 34. ORHANER, Berkay and Feride Doğan., (2010) CSR Turkey Baseline Report, Corporate Social Responsibility Association of Turkey
  • 35. ÖĞÜT, Adem. and Esra G. Kaygısız (2009) “Küresel İlkeler Sözleşmesi Kapsamında Kurumsal Vatandaşlık Kavramının Türkiye’de Uygulanması”, 2.Ulusal Yönetim ve Ekonomi Bilimleri Konferansı, 24- 25 Eylül, İzmir, ss. 129-142.
  • 36. ÖZGEN, Hüseyin., Azmi Yalçın and Azim Öztürk, (1994) “Çağdaş İşletmelerde İş Ahlakı ve Sosyal Sorumluluk Anlayışı”, II. Yönetim Kongresi, Dokuz Eylül Üniversitesi İşletme Fakültesi Yayınları, Kuşadası, ss. 396-413.
  • 37. REGO, Arménio ., Susana Leal, Miguel Pina and Cunha , Jorge Faria, (2007) How Employees’ Perceptions of Corporate Citizenship Predict their Organizational Commitment , Área Científica de Gestão, Pages 1- 30
  • 38. RONDINELLI Dennis A. and Michael A. Berry., (2000)Environmental Citizenship In Multinational Corporations: Social Responsibility And Sustainable Development , European Management Journal, Volume 18, Issue 1, February, Pages 70-84
  • 39. TUGIAD (1992) Business Ethics in Turkey, Simge Ofis Matbaacılık.
  • 40. ZARKADA-Fraser, Anna, Fatma Küskü and ChambellFraser., (1999), “Can Corporate Citizenship Measures be Culturally Transferable?”, Proceedings of the 1999 Annual Conference of the Australia- New Zealand International Business Academy, (Edited by: S.L. McGaughey, S.J.Gray and W.R.Purcell, Sydney, Avustralya, 30 September-2 October 1999, pp.286-298.
  • 41. WADDOCK, Sandra. (2004). Parallel Universes: Companies, Academics, and the Progress of Corporate Citizenship. Business and Society Review, 109, 5-42.

Employee's Perception About Corporate Citizenship: an Awarded Sample From Turkey

Yıl 2013, Cilt: 18 Sayı: 2, 319 - 337, 01.06.2013

Öz

Corporate social responsibility (CSR) is the responsibility of a business that has an effect on both the external environment and the employees. And Corporate Citizenship (CC) is caring for the well-being of others and the environment resulting in the creation of value for the business. The perception of the employees is important if their employer has CSR practices, that suggest the business is a good citizenship to feel more motivated and committed, the business performance will be higher.This study explores the perception of the employees about the corporate citizenship situation of a business that has CSR practices and was awarded for these practices. The research is a case study based on questionnaires conducted within the employees of the corporation in Turkey that has a CSR award. The research findings revealed that there is similarity between the corporation’s CSR applications and employees’ perception about general CSR applications and CSR dimensions thus discretionary dimension is less mentioned by the employees

Kaynakça

  • 1. ALTUNIŞIK, Remzi., Recai Coşkun, Serkan Bayraktaroğlu and Engin Yıldırım (2010). Sosyal Bilimlerde Araştırma Yöntemleri SPSS Uygulamalı, 5. Baskı, SakaryaKitabevi, Sakarya.
  • 2. AUPPERLE, Kenneth E. (1982). 'An Empirical Inquiry into the Social Responsibilities as Defined by Corporations: An Examination of Various Models and Relationships' (Doctoral dissertation, University of Georgia, 1982).
  • 3. CARROLL, Archie B.. (1979). A three-dimensional conceptual model of corporate performance. Academy of Management Review, 4, 497-505.
  • 4. CARROLL, Archie B. (1991). ‘The Pyramid of Corporate Social Responsibility: Toward the Moral Management of Organiza- tional Stakeholders’, Business Horizons, 34(July/August), pp. 39–48.
  • 5. CARROLL, Archie B. (1998). ‘The Four Faces of Corporate Citizenship’, Business and Society Review, 100/101, pp. 1–7.
  • 6. CARROLL, Archie B. (1999). ‘Corporate Social Responsibility’, Business and Society, 38(3), pp. 268–295.
  • 7. CARROLL, Archie B. (2000). A Commentary and an Overview of Key Questions on Corporate Social Performance Measurement, Business & Society, 39, 466-478.
  • 8- CSR Consulting Turkey (2010) CSR Principles in International Business, Consulate General of the Kingdom of the Netherlands in Istanbul. http: //www.kssd.org/dl/CSR_Booklet.pdf, E.T: 10/04/2012
  • 9. CSR Turkey Baseline Report (2010) April, http: //www.kssd.org/dl/csrbaselinereport.pdf , E.T: 10/04/2012
  • 10. DIRK, Matten. & Andrew Crane (2003) Corporate Citizenship: Towards an extended theoretical conceptualization, Research Paper Series International Centre for Corporate Social Responsibility, nternational Centre for Corporate Social Responsibility Nottingham University Business School
  • 11. DUTTON, Jane E., Janet M. Dukerich and Celia V. Harquail, (1994). Organizational images and member identification. Administrative Science Quarterly, 39, 239-263.
  • 12. EKIN, M. G. Serap. and Hande S. Tezölmez (1999) “Business Ethics in Turkey: An Empirical Investigation with Special Emphasis on Gender”, Journal of Business Ethics, Vol. 8, ss. 583-595.
  • 13. ERDEM, Ferda. (1996) İşletme Kültürü, Friedrich-Naumann Vakfı ve Akdeniz Üniversitesi, Ankara.
  • 14. European Commission (2012), Corporate social responsibility A business contribution to sustainable development, Employment & social affairs, Industrial relations and industrial change, Directorate-General for Employment , and Social Affairs, Unit D.1, Manuscript completed in July 2002
  • 15. Frederick, William C., (1994) “From CSR1 to CSR2”, Business and Society 33(2), 150–164.
  • 16. GLAVAS , Ante, (2009) Effects Of Corporate Citizenshıp On Employees: Why Does Doıng Good Matter? Department Of Organizational Behavior, Case Western Reserve Unıversıty, Phd Thesis, August.
  • 17. GÖCENOĞLU, Ceyhun and Işın Onan (2008) “Customer Social Responsibility Report in Turkey”, Ankara.
  • 18. Hazine Kontrolleri Derneği: http: //www.hazine.org.tr/ekonomi.php, E.T: 04/04/2021
  • 19. HOFSTEDE, Geert, (1983). “The Cultural Relativity to Organizational Practices and Theories”, Journal of International Business Studies, Fall.
  • 20. http: //www.csrturkey.org/faaliyetler.asp, (E.T: 02/05/2012)
  • 21. http: //www.dogusotomotiv.com.tr/tr/hakkimizda/dogus-grubu.aspx
  • 22. http: //www.dogusotomotiv.com.tr/tr/kurumsal-sorumluluk/kurumsalsorumluluk/kurumsal-sorumluluk-anlayisi.aspx (E.T. 16.12.2011)
  • 23. KÜSKÜ, Fatma and Anna Zarkada-Fraser (2004) “An Empirical Investigation of Corporate Citizenship in Australia and Turkey”, British Journal of Management, Vol. 15, pp. 57-72.
  • 24. KÜSKÜ, Fatma and Mehmet Erçek (1999) “Vatandaş Kuruluş Kavramı: Türk Kuruluşları İyi Birer Vatandaş mı?”, Amme İdaresi Dergisi, Cilt. 33, No. 3, ss. 79-95.
  • 25. JAMALI, Dima. Mirshak R., (2007) Corporate Social Responsibility (CSR) Theory and Practice in a Developing Country Context, Journal of Business Ethics 72, 243–262
  • 26. MACOVEI, Mihai, (2009), Growth and economic crises in Turkey: leaving behind a turbulent past? European Communities, DirectorateGeneral for Economic and Financial Affairs Publications
  • 27. MAIGNAN, Isabelle and O.C. Ferrell (2001). Antecedents and Benefits of Corparate Citizenship: An Investigation of French Businesses. Journal of Human Resources. 51. 37-51.
  • 28. MAIGNAN, Isabelle and O. C Ferrell, . (2000).Measuring corporate citizenship in two countries: The case of the United States and France. Journal of Business Ethics, 23, 283-297.
  • 29. MAIGNAN Isabelle, O. C Ferrell and G. Tomas Hult, . (1999).Corporate citizenship: Cultural antecedents and business benefits. Journal of the Academy of Marketing Science, 27, 455-469.
  • 30. MAIGNAN, Isabelle, & Ferrell, O. C. (2001). Corporate citizenship as a marketing instrument. European Journal of Marketing, 35, 457-484.
  • 31. McHugh, Francis P (1992) TUSIAD: Ethics-In Business Now, Detay Basım Ltd.
  • 32. MENGÜÇ, Bülent. (1998) “Organizational Consequences, Marketing Ethics and Salesforce Supervision: Further Empirical Evidence”, Journal of Business Ethics, Vol. 17, No. 4, pp. 333-352.
  • 33. NOVAK, M. (1996) Business as a Calling: Work and the Examined Life, The Free Press, New York, NY.
  • 34. ORHANER, Berkay and Feride Doğan., (2010) CSR Turkey Baseline Report, Corporate Social Responsibility Association of Turkey
  • 35. ÖĞÜT, Adem. and Esra G. Kaygısız (2009) “Küresel İlkeler Sözleşmesi Kapsamında Kurumsal Vatandaşlık Kavramının Türkiye’de Uygulanması”, 2.Ulusal Yönetim ve Ekonomi Bilimleri Konferansı, 24- 25 Eylül, İzmir, ss. 129-142.
  • 36. ÖZGEN, Hüseyin., Azmi Yalçın and Azim Öztürk, (1994) “Çağdaş İşletmelerde İş Ahlakı ve Sosyal Sorumluluk Anlayışı”, II. Yönetim Kongresi, Dokuz Eylül Üniversitesi İşletme Fakültesi Yayınları, Kuşadası, ss. 396-413.
  • 37. REGO, Arménio ., Susana Leal, Miguel Pina and Cunha , Jorge Faria, (2007) How Employees’ Perceptions of Corporate Citizenship Predict their Organizational Commitment , Área Científica de Gestão, Pages 1- 30
  • 38. RONDINELLI Dennis A. and Michael A. Berry., (2000)Environmental Citizenship In Multinational Corporations: Social Responsibility And Sustainable Development , European Management Journal, Volume 18, Issue 1, February, Pages 70-84
  • 39. TUGIAD (1992) Business Ethics in Turkey, Simge Ofis Matbaacılık.
  • 40. ZARKADA-Fraser, Anna, Fatma Küskü and ChambellFraser., (1999), “Can Corporate Citizenship Measures be Culturally Transferable?”, Proceedings of the 1999 Annual Conference of the Australia- New Zealand International Business Academy, (Edited by: S.L. McGaughey, S.J.Gray and W.R.Purcell, Sydney, Avustralya, 30 September-2 October 1999, pp.286-298.
  • 41. WADDOCK, Sandra. (2004). Parallel Universes: Companies, Academics, and the Progress of Corporate Citizenship. Business and Society Review, 109, 5-42.
Toplam 41 adet kaynakça vardır.

Ayrıntılar

Birincil Dil Türkçe
Bölüm Makaleler
Yazarlar

  Yrd.Doç.Dr.Yasemin Özdemir Bu kişi benim

Mustafa Abdül Metin Dinçer Bu kişi benim

Yayımlanma Tarihi 1 Haziran 2013
Yayımlandığı Sayı Yıl 2013 Cilt: 18 Sayı: 2

Kaynak Göster

APA Özdemir, .Y., & Dinçer, M. A. M. (2013). ÇALIŞANLARIN KURUMSAL VATANDAŞLIK İLE İLGİLİ ALGILARI: TÜRKİYE’DEN ÖDÜLLÜ BİR ÖRNEK. Süleyman Demirel Üniversitesi İktisadi Ve İdari Bilimler Fakültesi Dergisi, 18(2), 319-337.