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Stratejik Haklka İlişkilerde Halkla İlişkiler Uygulayıcı Rolleri

Yıl 2013, Cilt: 18 Sayı: 1, 417 - 434, 01.03.2013

Öz

Public relations practitioner roles provide the framework for public relations practices. The fact that public relations practices differ from organization to organization, and from practitioner to practitioner complicates the identification of practitioner roles. The diversity of public relations practitioners within the organization led to the research of practitioner roles which provided the entry of new empirical roles into the public relations literature. The purpose of this study is to examine the changing and evolving roles from technical to strategic public relations practices, to eliminate the confusion of public relations practitioner roles and with the triple typology (strategist, manager and technician) to contribute to the creation of consensus in the field

Kaynakça

  • 1. ANSOFF, H. Igor (1977), “The Changing Shape of the Strategic Problem”, Edt: Dan E. Schendel ve Charles W. Hofer, Strategic Management: A view of Business Policy and Planning, Little Brown, Boston.
  • 2. BALCI, Ali (1997), Sosyal Bilimlerde Araştırma: Yöntem, Teknik ve İlkeler, Bilgisayar Yayıncılık, Ankara.
  • 3. BELL, Sue H. ve Eugene C. Bell (1976), Public Relations: Functional or Functionary? Public Relations Review, 2(2), s.51.
  • 4. BOULTON, William R., William M. Lindsay, Stephen G. Franklin ve Leslie W. Rue (1982), Strategic Planning: Determining the Impact of Environmental Characteristics and Uncertainty, Academy of Management Journal, 25(3), s.500-509.
  • 5. BROOM, Glen M. ve George D. Smith (1979), Testing the Practitioner’s Impact on Clients, Public Relations Review, 5(3), s.47-59.
  • 6. CARROLL, Archie B. (1996), Business and Society: Ethics and Stakeholder Management, South-Western College Publishing, Ohio.
  • 7. CHASE, Howard W. (1977), Public Issue Management: The New Science, Public Relations Journal, 33(10), s.25-26.
  • 8. CUTLIP, Scott M., Allen H. Center ve Glen M. Broom (2001), Effective Public Relations, Prentice Hall, New Jersey.
  • 9. D’APRIX, Roger (1996), “Communication for Change: Connecting the Workplace with the Marketplace”, Jossey-Bass, San Francisco.
  • 10. DIGMAN, Lester A. (1990), Strategic Management, BPI/Irwin, Illinois, Second Edition.
  • 11. DILL, William R. (1979), Commentary in Strategic Management: A New View of Business Policy and Planning, Little Brown, Boston.
  • 12. DOLLINGER, Marc J. (1984), Environmental Boundary Spanning and Information Processing Effects on Organizational Performance, Academy of Management Journal, 27(2), s.351-68.
  • 13. DOZIER, David M. (2005), “İletişim ve Halkla İlişkiler Uygulayıcılarının Örgütsel Rolleri”, Der: James E. Grunig vd., Halkla İlişkiler ve İletişim Yönetiminde Mükemmellik, Rota Yayın Dağıtım Tanıtım, İstanbul, s.349-377.
  • 14. DOZIER, David M. ve Larissa A. Grunig (2005), “Halkla İlişkiler İşlevinin Örgütlenişi”, Der: James E. Grunig vd., Halkla İlişkiler ve İletişim Yönetiminde Mükemmellik, Rota Yayın Dağıtım Tanıtım, İstanbul, s.417-439.
  • 15. DOZIER, David M. ve Fred C. Repper (2005), “Araştırma Şirketleri ve Halkla İlişkiler Uygulamaları”, Der: James E. Grunig vd., Halkla İlişkiler ve İletişim Yönetiminde Mükemmellik, Rota Yayın Dağıtım Tanıtım, İstanbul, s.201-234.
  • 16. DOZIER, David M. ve Glen M. Broom (1995), Evolution of the Manager Role in Public Relations Practice, Journal of Public Relations Research, 7(1), s.3-26.
  • 17. DOZIER, David M. (1990), The Innovation of Research in Public Relations Practice: Review of a Program of Studies, Edt: James E. Grunig, Larissa A. Grunig, Public Relations Research Annual, 2, s.3-28.
  • 18. DOZIER, David M. (1984), Program Evaluation and Roles of Practitioners, Public Relations Review, 10(2), s.13-21.
  • 19. EHLING, William P. (2005), “Halkla İlişkiler Eğitimi ve Profesyonellik”, Der: James E. Grunig vd., Halkla İlişkiler ve İletişim Yönetiminde Mükemmellik, Rota Yayın Dağıtım Tanıtım, İstanbul, s.463- 488.
  • 20. FREEMAN, Edward (1984), Strategic Management: A Stakeholder Approach. Pitman, Boston.
  • 21. GRUNIG, James E. (2006), Furnishing the Edifice: Ongoing Research on Public Relations as a Strategic Management Function, Journal of Public Relations Research, 18(2), s.151-176.
  • 22. GRUNIG, James ve Fred C. Repper (2005), “Stratejik Yönetim. Kamular ve Gündemler”, Der: James E. Grunig vd., Halkla İlişkiler ve İletişim Yönetiminde Mükemmellik, Rota Yayın Dağıtım Tanıtım, İstanbul, s.131-172.
  • 23. GRUNIG, James E. ve Larissa A. Grunig (2002), Implications of the IABC Excellence Study for PR Education, Journal of Communication Management, 7(1), s.34-42.
  • 24. GRUNIG, James E. ve Larissa A. Grunig (2000), Public Relations in Strategic Management and Strategic Management of Public Relations: Theory and Evidence from the IABC Excellence Project, Journalism Studies, 1(2), s.303-321.
  • 25. GRUNIG, James E. ve Larissa A. Grunig (1989), Toward a Theory of Public Relations Behavior in Organizations: Review of a Program of Research, Public Relations Research Annual, 1, s.27-66.
  • 26. GRUNIG, James E. ve Larissa A. Grunig (1998), The Relationship between Public Relations and Marketing in Excellent Organizations: Evidence from the IABC Study, Journal of Marketing Communications, 4, s.141-62.
  • 27. GRUNIG, James E. ve Todd Hunt (1984), Managing Public Relations, Wadsworth/Thomson Learning, USA.
  • 28. GRUNIG, Larissa A. (2005a), “Eylemcilik: Örgütlerin Etkinliğini Nasıl Sınırlıyor ve Mükemmel Halkla İlişkiler Departmanları Nasıl Karşılık Vermeli?” Der: James E. Grunig vd., Halkla İlişkiler ve İletişim Yönetiminde Mükemmellik, Rota Yayın Dağıtım Tanıtım, İstanbul, s.527- 556.
  • 29. GRUNIG, Larissa A. (2005b), “Halkla İlişkiler Departmanları ve Güç”, Der: James E. Grunig vd., Halkla İlişkiler ve İletişim Yönetiminde Mükemmellik, Rota Yayın Dağıtım Tanıtım, İstanbul, s.507-526.
  • 30. GRUNIG, Larissa A., James E. Grunig ve William P. Ehling (2005), “Etkin Örgüt Nedir?” Der: James E. Grunig vd., Halkla İlişkiler ve İletişim Yönetiminde Mükemmellik, Rota Yayın Dağıtım Tanıtım, İstanbul, s.79-104.
  • 31. GRUNIG, Larissa A., James E. Grunig ve David M. Dozier (2002), Excellent Public Relations and Effective Organizations, Lawrence Erlbaum, Mahwah, NJ.
  • 32. HARRISON, Jeffrey S. ve Caron H. St. John (1998), Strategic Management of Organizations and Stakeholders: Concepts and Cases, South-Western College Publishing, Ohio.
  • 33. HATİBOĞLU, Zeyyat (1986), İşletmelerde Stratejik Yönetim, Temel Araştırma Yayınları, İstanbul.
  • 34. HOLMSTROM, Susanne (2003), Reflective Communication Management, a Public View on Public Relations, 53rd Annual Conference of the International Communication Association “Communication in Borderlands”, San Diego, CA, USA.
  • 35. KARAKAYA, İ. (2011), “Bilimsel Araştırma Yöntemleri”, Edt: Abdurrahman Tanrıören, Bilimsel Araştırma Yöntemleri, Anı Yayıncılık, Ankara, s.55-84.
  • 36. KATZ, Daniel ve Robert L. Kahn (1978), The Social Psychology of Organizations, Wiley, New York.
  • 37. KENT, Michael L., Maureen Taylor ve Lejla Turcilo (2006), Public Relations by Newly Privatized Businesses in Bosnia-Herzegovina, Public Relations Review, 32, s.10–17.
  • 38. LAUZEN, Martha M. (1997), Understanding the Relation Between Public Relations and Issues Management, Journal of Public Relations Research, 9(1), s.65-87.
  • 39. LAUZEN, Martha M. (1993), When Marketing Involvement Matters at the Manager Level, Public Relations Review, 19, s.247–259.
  • 40. LEBLEBİCİ, Huseyin ve Gerald R. Salancik (1981), Effects on Environmental Uncertainty of Information and Decision Processes in Banks, Administrative Science Quarterly, 26, s.578-596.
  • 41. LEICHTY, Greg ve Jeff Springston (1993), Reconsidering Public Relations Models, Public Relations Review, 19 (4), s.327-339.
  • 42. LINDENMANN, Walter ve Alison Lapetina (1981), Management’s View of the Future of Public Relations, Public Relations Review, 7(3), s.3-13.
  • 43. MOSS, Danny, Andrew J. Newman ve Barbara Desanto (2005), What do Communication Managers Do? Defining and Refinig the Core Elements of Management in a Public Relations/Corporate Communication Context, J&MC Quarterly, 82(4), s.873-890.
  • 44. MOSS, Danny ve Gary Warnaby (2004), “A Strategic Perspective for Public Relations”, Edt: Philip J. Kitchen, Public Relations: Principles and Practice, Thomson Learning, London, s.43-73.
  • 45. MOSS, Danny ve Rob Green (2001), Re-examining the Manager’s Role in Public Relations: What Management and Public Relations Research Teaches Us, Journal of Communication Management, 6(2), s.118-132.
  • 46. MOSS, Danny, Gary Warnaby ve Andrew J. Newman (2000), Public Relations Practitioner Role Enactment at the Senior Management Level within U.K. Companies, Journal of Public Relations Research, 12(4), s.277-307.
  • 47. NEWMAN, Lloyd (1980), Public Relations Phase II: Advisor Becomes Decision Maker, Public Relations Journal, 36, s.11-13.
  • 48. OKTAY, Alpugan, Hulusi M. Demir, Mete Oktav ve Nurel Üner (1998), İşletme Ekonomisi ve Yönetimi, Beta Basım Yayım Dağıtım, İstanbul.
  • 49. OKTAY, Alpugan (1996), İşletme Bilimine Giriş, Derya Kitabevi, Trabzon.
  • 50. PETERSEN, Barbara K., Derina R. Holtzhausen ve Natalie T. J. Tindall (August 2002), Marching in Lockstep: Public Relations Roles in the New South Africa, Paper presented at the convention of the Association for Education in Journalism and Mass Communications, FL, Miami.
  • 51. SCHENDEl, Dan E. ve Charles W. Hofer (1979), Strategic Management: A New View of Business Policy and Planning, Little Brown, MA, Boston.
  • 52. STEYN, Benita ve Lynne Niemann (2010), Enterprise Strategy. A Concept that Explicates Corporate Communication’s Strategic Contribution at the Macro-Organizational Level, Journal of Communication Management, Vol. 14, No.2, s.106-126.
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  • 54. STEYN, Benita ve Tery Everett (2009), International Comparative Study Indicates Different PR Roles in South Africa and The UK, Using the Same Measuring Instrument, Tripodos, 24, s.95-105.
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STRATEJİK HALKLA İLİŞKİLERDE HALKLA İLİŞKİLER UYGULAYICI ROLLERİ

Yıl 2013, Cilt: 18 Sayı: 1, 417 - 434, 01.03.2013

Öz

Halkla ilişkiler uygulayıcı rolleri halkla ilişkiler uygulamaları için temel çerçeveyi sunmaktadır. Ancak halkla ilişkiler uygulamalarının örgütten örgüte ve uygulayıcıdan uygulayıcıya farklılık göstermesi uygulayıcı rollerinin tanımlanmasını zorlaştırmıştır. Halkla ilişkiler uygulayıcılarının örgüt içinde oynadıkları rollerin araştırılmasına neden olan bu durum, halkla ilişkiler literatürüne yeni ampirik rollerin girmesini sağlamıştır. Bu çalışmanın amacı halkla ilişkiler uygulayıcı rollerinin teknik uygulamalardan stratejik halkla ilişkiler uygulamalarına doğru değişen ve gelişen rollerini irdeleyerek halkla ilişkiler uygulayıcı rollerine ilişkin karışıklığı ortadan kaldırmak ve üçlü rol tipolojisiyle (stratejist, yönetici ve teknisyen) alanda konsensüs yaratılmasına katkı sağlamaktır

Kaynakça

  • 1. ANSOFF, H. Igor (1977), “The Changing Shape of the Strategic Problem”, Edt: Dan E. Schendel ve Charles W. Hofer, Strategic Management: A view of Business Policy and Planning, Little Brown, Boston.
  • 2. BALCI, Ali (1997), Sosyal Bilimlerde Araştırma: Yöntem, Teknik ve İlkeler, Bilgisayar Yayıncılık, Ankara.
  • 3. BELL, Sue H. ve Eugene C. Bell (1976), Public Relations: Functional or Functionary? Public Relations Review, 2(2), s.51.
  • 4. BOULTON, William R., William M. Lindsay, Stephen G. Franklin ve Leslie W. Rue (1982), Strategic Planning: Determining the Impact of Environmental Characteristics and Uncertainty, Academy of Management Journal, 25(3), s.500-509.
  • 5. BROOM, Glen M. ve George D. Smith (1979), Testing the Practitioner’s Impact on Clients, Public Relations Review, 5(3), s.47-59.
  • 6. CARROLL, Archie B. (1996), Business and Society: Ethics and Stakeholder Management, South-Western College Publishing, Ohio.
  • 7. CHASE, Howard W. (1977), Public Issue Management: The New Science, Public Relations Journal, 33(10), s.25-26.
  • 8. CUTLIP, Scott M., Allen H. Center ve Glen M. Broom (2001), Effective Public Relations, Prentice Hall, New Jersey.
  • 9. D’APRIX, Roger (1996), “Communication for Change: Connecting the Workplace with the Marketplace”, Jossey-Bass, San Francisco.
  • 10. DIGMAN, Lester A. (1990), Strategic Management, BPI/Irwin, Illinois, Second Edition.
  • 11. DILL, William R. (1979), Commentary in Strategic Management: A New View of Business Policy and Planning, Little Brown, Boston.
  • 12. DOLLINGER, Marc J. (1984), Environmental Boundary Spanning and Information Processing Effects on Organizational Performance, Academy of Management Journal, 27(2), s.351-68.
  • 13. DOZIER, David M. (2005), “İletişim ve Halkla İlişkiler Uygulayıcılarının Örgütsel Rolleri”, Der: James E. Grunig vd., Halkla İlişkiler ve İletişim Yönetiminde Mükemmellik, Rota Yayın Dağıtım Tanıtım, İstanbul, s.349-377.
  • 14. DOZIER, David M. ve Larissa A. Grunig (2005), “Halkla İlişkiler İşlevinin Örgütlenişi”, Der: James E. Grunig vd., Halkla İlişkiler ve İletişim Yönetiminde Mükemmellik, Rota Yayın Dağıtım Tanıtım, İstanbul, s.417-439.
  • 15. DOZIER, David M. ve Fred C. Repper (2005), “Araştırma Şirketleri ve Halkla İlişkiler Uygulamaları”, Der: James E. Grunig vd., Halkla İlişkiler ve İletişim Yönetiminde Mükemmellik, Rota Yayın Dağıtım Tanıtım, İstanbul, s.201-234.
  • 16. DOZIER, David M. ve Glen M. Broom (1995), Evolution of the Manager Role in Public Relations Practice, Journal of Public Relations Research, 7(1), s.3-26.
  • 17. DOZIER, David M. (1990), The Innovation of Research in Public Relations Practice: Review of a Program of Studies, Edt: James E. Grunig, Larissa A. Grunig, Public Relations Research Annual, 2, s.3-28.
  • 18. DOZIER, David M. (1984), Program Evaluation and Roles of Practitioners, Public Relations Review, 10(2), s.13-21.
  • 19. EHLING, William P. (2005), “Halkla İlişkiler Eğitimi ve Profesyonellik”, Der: James E. Grunig vd., Halkla İlişkiler ve İletişim Yönetiminde Mükemmellik, Rota Yayın Dağıtım Tanıtım, İstanbul, s.463- 488.
  • 20. FREEMAN, Edward (1984), Strategic Management: A Stakeholder Approach. Pitman, Boston.
  • 21. GRUNIG, James E. (2006), Furnishing the Edifice: Ongoing Research on Public Relations as a Strategic Management Function, Journal of Public Relations Research, 18(2), s.151-176.
  • 22. GRUNIG, James ve Fred C. Repper (2005), “Stratejik Yönetim. Kamular ve Gündemler”, Der: James E. Grunig vd., Halkla İlişkiler ve İletişim Yönetiminde Mükemmellik, Rota Yayın Dağıtım Tanıtım, İstanbul, s.131-172.
  • 23. GRUNIG, James E. ve Larissa A. Grunig (2002), Implications of the IABC Excellence Study for PR Education, Journal of Communication Management, 7(1), s.34-42.
  • 24. GRUNIG, James E. ve Larissa A. Grunig (2000), Public Relations in Strategic Management and Strategic Management of Public Relations: Theory and Evidence from the IABC Excellence Project, Journalism Studies, 1(2), s.303-321.
  • 25. GRUNIG, James E. ve Larissa A. Grunig (1989), Toward a Theory of Public Relations Behavior in Organizations: Review of a Program of Research, Public Relations Research Annual, 1, s.27-66.
  • 26. GRUNIG, James E. ve Larissa A. Grunig (1998), The Relationship between Public Relations and Marketing in Excellent Organizations: Evidence from the IABC Study, Journal of Marketing Communications, 4, s.141-62.
  • 27. GRUNIG, James E. ve Todd Hunt (1984), Managing Public Relations, Wadsworth/Thomson Learning, USA.
  • 28. GRUNIG, Larissa A. (2005a), “Eylemcilik: Örgütlerin Etkinliğini Nasıl Sınırlıyor ve Mükemmel Halkla İlişkiler Departmanları Nasıl Karşılık Vermeli?” Der: James E. Grunig vd., Halkla İlişkiler ve İletişim Yönetiminde Mükemmellik, Rota Yayın Dağıtım Tanıtım, İstanbul, s.527- 556.
  • 29. GRUNIG, Larissa A. (2005b), “Halkla İlişkiler Departmanları ve Güç”, Der: James E. Grunig vd., Halkla İlişkiler ve İletişim Yönetiminde Mükemmellik, Rota Yayın Dağıtım Tanıtım, İstanbul, s.507-526.
  • 30. GRUNIG, Larissa A., James E. Grunig ve William P. Ehling (2005), “Etkin Örgüt Nedir?” Der: James E. Grunig vd., Halkla İlişkiler ve İletişim Yönetiminde Mükemmellik, Rota Yayın Dağıtım Tanıtım, İstanbul, s.79-104.
  • 31. GRUNIG, Larissa A., James E. Grunig ve David M. Dozier (2002), Excellent Public Relations and Effective Organizations, Lawrence Erlbaum, Mahwah, NJ.
  • 32. HARRISON, Jeffrey S. ve Caron H. St. John (1998), Strategic Management of Organizations and Stakeholders: Concepts and Cases, South-Western College Publishing, Ohio.
  • 33. HATİBOĞLU, Zeyyat (1986), İşletmelerde Stratejik Yönetim, Temel Araştırma Yayınları, İstanbul.
  • 34. HOLMSTROM, Susanne (2003), Reflective Communication Management, a Public View on Public Relations, 53rd Annual Conference of the International Communication Association “Communication in Borderlands”, San Diego, CA, USA.
  • 35. KARAKAYA, İ. (2011), “Bilimsel Araştırma Yöntemleri”, Edt: Abdurrahman Tanrıören, Bilimsel Araştırma Yöntemleri, Anı Yayıncılık, Ankara, s.55-84.
  • 36. KATZ, Daniel ve Robert L. Kahn (1978), The Social Psychology of Organizations, Wiley, New York.
  • 37. KENT, Michael L., Maureen Taylor ve Lejla Turcilo (2006), Public Relations by Newly Privatized Businesses in Bosnia-Herzegovina, Public Relations Review, 32, s.10–17.
  • 38. LAUZEN, Martha M. (1997), Understanding the Relation Between Public Relations and Issues Management, Journal of Public Relations Research, 9(1), s.65-87.
  • 39. LAUZEN, Martha M. (1993), When Marketing Involvement Matters at the Manager Level, Public Relations Review, 19, s.247–259.
  • 40. LEBLEBİCİ, Huseyin ve Gerald R. Salancik (1981), Effects on Environmental Uncertainty of Information and Decision Processes in Banks, Administrative Science Quarterly, 26, s.578-596.
  • 41. LEICHTY, Greg ve Jeff Springston (1993), Reconsidering Public Relations Models, Public Relations Review, 19 (4), s.327-339.
  • 42. LINDENMANN, Walter ve Alison Lapetina (1981), Management’s View of the Future of Public Relations, Public Relations Review, 7(3), s.3-13.
  • 43. MOSS, Danny, Andrew J. Newman ve Barbara Desanto (2005), What do Communication Managers Do? Defining and Refinig the Core Elements of Management in a Public Relations/Corporate Communication Context, J&MC Quarterly, 82(4), s.873-890.
  • 44. MOSS, Danny ve Gary Warnaby (2004), “A Strategic Perspective for Public Relations”, Edt: Philip J. Kitchen, Public Relations: Principles and Practice, Thomson Learning, London, s.43-73.
  • 45. MOSS, Danny ve Rob Green (2001), Re-examining the Manager’s Role in Public Relations: What Management and Public Relations Research Teaches Us, Journal of Communication Management, 6(2), s.118-132.
  • 46. MOSS, Danny, Gary Warnaby ve Andrew J. Newman (2000), Public Relations Practitioner Role Enactment at the Senior Management Level within U.K. Companies, Journal of Public Relations Research, 12(4), s.277-307.
  • 47. NEWMAN, Lloyd (1980), Public Relations Phase II: Advisor Becomes Decision Maker, Public Relations Journal, 36, s.11-13.
  • 48. OKTAY, Alpugan, Hulusi M. Demir, Mete Oktav ve Nurel Üner (1998), İşletme Ekonomisi ve Yönetimi, Beta Basım Yayım Dağıtım, İstanbul.
  • 49. OKTAY, Alpugan (1996), İşletme Bilimine Giriş, Derya Kitabevi, Trabzon.
  • 50. PETERSEN, Barbara K., Derina R. Holtzhausen ve Natalie T. J. Tindall (August 2002), Marching in Lockstep: Public Relations Roles in the New South Africa, Paper presented at the convention of the Association for Education in Journalism and Mass Communications, FL, Miami.
  • 51. SCHENDEl, Dan E. ve Charles W. Hofer (1979), Strategic Management: A New View of Business Policy and Planning, Little Brown, MA, Boston.
  • 52. STEYN, Benita ve Lynne Niemann (2010), Enterprise Strategy. A Concept that Explicates Corporate Communication’s Strategic Contribution at the Macro-Organizational Level, Journal of Communication Management, Vol. 14, No.2, s.106-126.
  • 53. STEYN, Benita (2009), The Strategic Role of Public Relations is Strategic Reflection: A South African Research Stream, American Behavioral Scientist, 53(4), s.516–532.
  • 54. STEYN, Benita ve Tery Everett (2009), International Comparative Study Indicates Different PR Roles in South Africa and The UK, Using the Same Measuring Instrument, Tripodos, 24, s.95-105.
  • 55. STEYN, Benita (2007), “Contribution of Public Relations to Organizational Strategy Formulation”, Edt: Elisabeth L. Toth, The Future of Excellence in Public Relations and Communication Mangement, Lawrence Erlbaum Associates, London, s.137–172.
  • 56. STEYN, Benita ve Gerhard Bütschi (July 2003), Reflective Public Relations: A Commentary on Conceptual and Empirical Similarities and Differences between South African Roles Research and European Reflective Research, Paper delivered at the 10th International Public Relations Research Symposium, Slovenija, Lake Bled.
  • 57. STEYN, Benita (2002), A Meta-Theoretical Approach to the Role of the Corporate Communication Strategist, Communicare, 21(2), s.42-63.
  • 58. STEYN, Benita (1999), CEO Expectations in Terms of PR Roles, Communicare, 19(1), s.20-43.
  • 59. THOMPSON, Arthur A., Alonzo J. Strickland ve William E. Fumer (1984), Readings in Strategic Management, Business Publications, Texas.
  • 60. TOTH, Elisabeth L., Shirley A. Serini, Donald K. Whrigt ve Arthur G. Emig (1998), Trends in Public Relations Roles: 1990-1995, Public Relations Review, 24(2), s.145-163.
  • 61. TOTH, Elisabeth L. ve Larissa A. Grunig (1993), The Missing Story of Women in Public Relations, Journal of Public Relations Research, 5, s.153-175.
  • 62. VAN HEERDEN, Gené ve Ronél Rensburg (2005), Public Relations Roles Empiracally Verified Among Public Relations Practitioners in Africa, Communicare, 24(1), s.69-88.
  • 63. VAN RIEL, Cees B. M. (1995), Principles of Corporate Communication, Prentice Hall, NJ.
  • 64. VAN RULER, Betteke ve Dejan Verčič (2005), “Reflective Communication Management, Future Ways for Public Relations Research”, Edt: Pamela J. Kalbfleisch, Communication Yearbook 29, Lawrence Erlbaum Associates, USA, s.239-272.
  • 65. VAN RULER, Betteke (2004), The Communication Grid: An Introduction of a Model of Four Communication Strategies, Public Relations Review, 30, s.123–143.
  • 66. VERČIČ, Dejan, Betteke Van Ruler, Gerhard Bütschi ve Bertil Flodin (2001), On the Definitions of Public Relations: A European View, Public Relations Review, 27, s.373-387.
  • 67. WARNABY, Gary ve Danny Moss (2004), “The Role of Public Relations in Organisations”, Edt: Philip J. Kitchen, Public Relations Principles and Practice, International Thomson Business Press, London, s.2–21.
  • 68. WATERS, Richard D. (2007), The Roles We Play: A Study of the Public Relations Roles. Nonprofit Organizations’ Board Members Play, The International Journal of Volunteer Administration, Volume XXIV, 3, s.18-30.
  • 69. WHEELEN, Thomas L. ve David J. Hunger (1987), Strategic Management, Addison-Wesley, MA.
  • 70. WRIGHT, Donald K. (1995), The Role of Corporate Public Relations Executives in the Future of Employee Communications, Public Relations Review, 21(3), s.181-198.
  • 71. ZERFASS, Ansgar, Angeles Moreno, Ralph Tench, Dejan Verčič ve Piet Verhoeven (2009), European Communication Monitor 2009. Trends in Communication Management and Public Relations – Results of a Survey in 34 Countries, EACD, Euprera. Brussels.
Toplam 71 adet kaynakça vardır.

Ayrıntılar

Birincil Dil Türkçe
Bölüm Makaleler
Yazarlar

  Öğr.gör.sibel Hoştut Bu kişi benim

Yayımlanma Tarihi 1 Mart 2013
Yayımlandığı Sayı Yıl 2013 Cilt: 18 Sayı: 1

Kaynak Göster

APA Hoştut, .Ö. (2013). STRATEJİK HALKLA İLİŞKİLERDE HALKLA İLİŞKİLER UYGULAYICI ROLLERİ. Süleyman Demirel Üniversitesi İktisadi Ve İdari Bilimler Fakültesi Dergisi, 18(1), 417-434.