Araştırma Makalesi
BibTex RIS Kaynak Göster
Yıl 2023, Cilt: 8 Sayı: 2, 100 - 115, 26.10.2023
https://doi.org/10.32568/jfce.1362072

Öz

Kaynakça

  • Ataman, O., & Adıguzel, A. (2019). Yuksekoğretimde kalite algısı: Duzce Universitesi orneği [Quality perception in higher education: Sample of Duzce University]. Elektronik Eğitim Bilimleri Dergisi, 8(15), 39–56. https://dergipark.org.tr/en/pub/ejedus/issue/44340/521729.
  • Braun, V., & Clarke, V. (2006). Using thematic analysis in psychology. Qualitative research in psychology, 3(2), 77-101, https://doi.org/10.1191/1478088706qp063oa.
  • Brockerhoff, L., Huisman, J., & Laufer, M. (2015). Quality in higher education: A literature review. CHEGG. Ghent University. Ghent. Available online at https://www.onderwijsraad.nl/publicaties/2015/quality-in-higher-education-a-literature-review/item7280.
  • Cevher, E. (2015). Yükseköğretimde hizmet kalitesi ve kalite algısının belirlenmesine yönelik bir araştırma. Uluslararası Sosyal Araştırmalar Dergisi, 8(39), 804-814, https://www.sosyalarastirmalar.com/articles/a-research-on-determining-the-service-quality-and-the-perception-of-quality-inhigher-education.pdf.
  • Cheng, M., Taylor, J., Williams, J., & Tong, K. (2016). Student satisfaction and perceptions of quality: testing the linkages for PhD students. Higher Education Research & Development, 35(6), 1153-1166. http://dx.doi.org/10.1080/07294360.2016.1160873
  • Creswell, J. W. (2007). Qualitative inquiry & research design: Choosing among five approaches (Second edition). Sage.
  • Dicker, R., Garcia, M., Kelly, A., Modabber, P., O'Farrell, A., Pond, A., ... & Mulrooney, H. M. (2017). Student perceptions of quality in higher education: effect of year of study, gender and ethnicity. New Directions in the Teaching of Physical Sciences, 12(1). https://doi.org/10.29311/ndtps.v0i12.2332.
  • Ekhaguere, G. O. S. (2005). Developing a culture of quality in African universities. A. I. Olayinka & V. O. Adetimirin (Eds.). Quality assurance in higher education as a tool for competitiveness, quality products and efficient services. Proceeding of a Symposium to mark the African University Day. The Postgraduate School, University of Ibadan, 1-6.
  • Grönroos, C. (1984). A service quality model and its marketing implications. European Journal of marketing, 18(4), 36-44, https://doi.org/10.1108/EUM0000000004784.
  • Harrison, R., Meyer, L., Rawstorne, P., Razee, H., Chitkara, U., Mears, S., & Balasooriya, C. (2022). Evaluating and enhancing quality in higher education teaching practice: A meta-review. Studies in Higher Education, 47(1), 80-96. https://doi.org/10.1080/03075079.2020.1730315
  • Harvey, L. (2003). Student feedback. Quality in Higher Education, 9(1), 3-20, https://doi.org/10.1080/13538320308164.
  • Harvey, L., & Green, D. (1993). Defining quality. Assessment & Evaluation in Higher Education, 18(1), 9-34, https://doi.org/10.1080/0260293930180102.
  • Karakaya, A., Kılıç, İ., & Uçar, M. (2016). Üniversite öğrencilerinin öğretim kalitesi algısı üzerine bir araştırma. Karabük Üniversitesi Sosyal Bilimler Enstitüsü Dergisi, Özel Sayı 2, 40-55. https://dergipark.org.tr/en/pub/joiss/issue/30788/332971.
  • Krause, K. L. (2012). Addressing the wicked problem of quality in higher education: Theoretical approaches and implications. Higher Education Research & Development, 31(3), 285-297, https://doi.org/10.1080/07294360.2011.634381.
  • Lehtinen, U., & Lehtinen, J. R. (1991). Two approaches to service quality dimensions. Service Industries Journal, 11(3), 287-303, https://doi.org/10.1080/02642069100000047.
  • Miles, M. B., & Huberman, A. M. (1994). Qualitative data analysis: An expanded sourcebook. Sage.
  • Munasinghe, M. A. T. K., & Rathnasiri, U. A. H. A. (2011, January). Undergraduates perceptıon on qualıty ın hıgher educatıon. In International Conference on Qualitative and Quantitative Economics Research (QQE). Proceedings (p. 1B). Global Science and Technology Forum.
  • Owlia, M. S., & Aspinwall, E. M. (1996). A framework for the dimensions of quality in higher education. Quality Assurance in Education, 4(2), 12-20, https://doi.org/10.1108/09684889610116012.
  • Özer, M., Gür, B. S., & Küçükcan, T. (2011). Kalite güvencesi: Türkiye yükseköğretimi için stratejik tercihler. Journal of Higher Education & Science/Yüksekögretim ve Bilim Dergisi, 1(2), , https://doi.org/10.5961/jhes.2011.009.
  • Prakash, G. (2018). Quality in higher education institutions: insights from the literature. The TQM Journal, 30(6), 732-748, https://doi.org/10.1108/TQM-04-2017-0043.
  • Schindler, L., Puls-Elvidge, S., Welzant, H., & Crawford, L. (2015). Definitions of quality in higher education: A synthesis of the literature. Higher Learning Research Communications, 5(3), 3-13. http://dx.doi.org/10.18870/hlrc.v5i3.244
  • Topsakal, Y. & İplik, F.N. (2013). Üniversite öğrencilerinin kalite algılarıile memnuniyet ve tavsiye etme düzeyleri arasındaki ilişkiyi belirlemeye yönelik bir araştırma. Cag University Journal of Social Sciences, 10(2), 70- 94. https://dergipark.org.tr/en/pub/cagsbd/issue/44626/554382.
  • Ünal, F. (2005). Measuring Perceived Service Quality of Higher Education. Eurasian Journal of Educational Research (EJER), 21.
  • Wang, D., Sun, Y., & Jiang, T. (2018). The assessment of higher education quality from the perspective of students through a case study analysis. Frontiers of Education in China, 13(2), 267-287, https://doi.org/10.1007/s11516-018-0014-0.
  • Williams, J., & Cappuccini‐Ansfield, G. (2007). Fitness for purpose? National and institutional approaches to publicising the student voice. Quality in Higher Education, 13(2), 159-172, https://doi.org/10.1080/13538320701629186.
  • Yeo, R. K. (2009). Service quality ideals in a competitive tertiary environment. International Journal of Educational Research, 48(1), 62-76, https://doi.org/10.1016/j.ijer.2009.03.004.
  • Yokuş, G., Ayçiçeği, B. ve Yanpar Yelken, T. (2016). Üniversite öğrencilerinin yükseköğretim hizmet kalite algılarının ve kurumsal aidiyet düzeylerinin incelenmesi: Eğitim fakültesi örneği. Karaelmas Journal of Sciences. 5(2017), 1-18. https://dergipark.org.tr/en/pub/kebd/issue/67220/1049096.
  • Yıldırım, A., & Şimşek, H. (2018). Sosyal bilimlerde nitel araştırma yöntemleri (12. Baskı). Seçkin Yayıncılık.

Elementary School Pre-service Teachers’ Perceptions of Quality in Higher Education

Yıl 2023, Cilt: 8 Sayı: 2, 100 - 115, 26.10.2023
https://doi.org/10.32568/jfce.1362072

Öz

Maintaining quality throughout all stages of higher education and its constituents is crucial for cultivating a quality labor force. The purpose of this study is to identify the perceptions of pre-service teachers regarding the quality of higher education. This study aims to achieve this goal through qualitative methodologies. The data was gathered via an interview questionnaire developed by the researcher. The study group consists of volunteers enrolled in departments of elementary education from two public universities made up of 47 female and 13 male candidates, for a total of 60 pre-service teachers. A semi-structured interview questionnaire developed by the researcher was used for the collection of data. For data analysis, thematic content analysis was employed. It was found in the study that the facilities, the equipment provided by the institutions, and the amenities present in the surrounding areas were deemed insufficient by the pre-service teachers in both universities. Furthermore, they remarked that their interests, requests, complaints, and needs were being neglected, while also expressing views affirming the qualities of the academic and administrative staff in their respective institutions. Taking into consideration the perspectives from both universities, the factors of transportation, the natural environment, attitudes of local people towards the students, security, social services, sports amenities, food, and accommodations were observed to be variable in terms of the viewpoints of pre-service teachers. Similarly, the perceptions of pre-service teachers concerning guidance and counseling services, views towards course materials and their practical applications, systems of examination, and university awards and honors have also shown differences between the two institutions.

Etik Beyan

Bu çalışmanın, özgün bir çalışma olduğunu; çalışmanın hazırlık, veri toplama, analiz ve bilgilerin sunumu olmak üzere tüm aşamalarından bilimsel etik ilke ve kurallarına uygun davrandığımı; bu çalışma kapsamında elde edilmeyen tüm veri ve bilgiler için kaynak gösterdiğimi ve bu kaynaklara kaynakçada yer verdiğimi; kullanılan verilerde herhangi bir değişiklik yapmadığımı, çalışmanın Committee on Publication Ethics (COPE)' in tüm şartlarını ve koşullarını kabul ederek etik görev ve sorumluluklara riayet ettiğimi beyan ederim. Herhangi bir zamanda, çalışmayla ilgili yaptığım bu beyana aykırı bir durumun saptanması durumunda, ortaya çıkacak tüm ahlaki ve hukuki sonuçlara razı olduğumu bildiririm.

Kaynakça

  • Ataman, O., & Adıguzel, A. (2019). Yuksekoğretimde kalite algısı: Duzce Universitesi orneği [Quality perception in higher education: Sample of Duzce University]. Elektronik Eğitim Bilimleri Dergisi, 8(15), 39–56. https://dergipark.org.tr/en/pub/ejedus/issue/44340/521729.
  • Braun, V., & Clarke, V. (2006). Using thematic analysis in psychology. Qualitative research in psychology, 3(2), 77-101, https://doi.org/10.1191/1478088706qp063oa.
  • Brockerhoff, L., Huisman, J., & Laufer, M. (2015). Quality in higher education: A literature review. CHEGG. Ghent University. Ghent. Available online at https://www.onderwijsraad.nl/publicaties/2015/quality-in-higher-education-a-literature-review/item7280.
  • Cevher, E. (2015). Yükseköğretimde hizmet kalitesi ve kalite algısının belirlenmesine yönelik bir araştırma. Uluslararası Sosyal Araştırmalar Dergisi, 8(39), 804-814, https://www.sosyalarastirmalar.com/articles/a-research-on-determining-the-service-quality-and-the-perception-of-quality-inhigher-education.pdf.
  • Cheng, M., Taylor, J., Williams, J., & Tong, K. (2016). Student satisfaction and perceptions of quality: testing the linkages for PhD students. Higher Education Research & Development, 35(6), 1153-1166. http://dx.doi.org/10.1080/07294360.2016.1160873
  • Creswell, J. W. (2007). Qualitative inquiry & research design: Choosing among five approaches (Second edition). Sage.
  • Dicker, R., Garcia, M., Kelly, A., Modabber, P., O'Farrell, A., Pond, A., ... & Mulrooney, H. M. (2017). Student perceptions of quality in higher education: effect of year of study, gender and ethnicity. New Directions in the Teaching of Physical Sciences, 12(1). https://doi.org/10.29311/ndtps.v0i12.2332.
  • Ekhaguere, G. O. S. (2005). Developing a culture of quality in African universities. A. I. Olayinka & V. O. Adetimirin (Eds.). Quality assurance in higher education as a tool for competitiveness, quality products and efficient services. Proceeding of a Symposium to mark the African University Day. The Postgraduate School, University of Ibadan, 1-6.
  • Grönroos, C. (1984). A service quality model and its marketing implications. European Journal of marketing, 18(4), 36-44, https://doi.org/10.1108/EUM0000000004784.
  • Harrison, R., Meyer, L., Rawstorne, P., Razee, H., Chitkara, U., Mears, S., & Balasooriya, C. (2022). Evaluating and enhancing quality in higher education teaching practice: A meta-review. Studies in Higher Education, 47(1), 80-96. https://doi.org/10.1080/03075079.2020.1730315
  • Harvey, L. (2003). Student feedback. Quality in Higher Education, 9(1), 3-20, https://doi.org/10.1080/13538320308164.
  • Harvey, L., & Green, D. (1993). Defining quality. Assessment & Evaluation in Higher Education, 18(1), 9-34, https://doi.org/10.1080/0260293930180102.
  • Karakaya, A., Kılıç, İ., & Uçar, M. (2016). Üniversite öğrencilerinin öğretim kalitesi algısı üzerine bir araştırma. Karabük Üniversitesi Sosyal Bilimler Enstitüsü Dergisi, Özel Sayı 2, 40-55. https://dergipark.org.tr/en/pub/joiss/issue/30788/332971.
  • Krause, K. L. (2012). Addressing the wicked problem of quality in higher education: Theoretical approaches and implications. Higher Education Research & Development, 31(3), 285-297, https://doi.org/10.1080/07294360.2011.634381.
  • Lehtinen, U., & Lehtinen, J. R. (1991). Two approaches to service quality dimensions. Service Industries Journal, 11(3), 287-303, https://doi.org/10.1080/02642069100000047.
  • Miles, M. B., & Huberman, A. M. (1994). Qualitative data analysis: An expanded sourcebook. Sage.
  • Munasinghe, M. A. T. K., & Rathnasiri, U. A. H. A. (2011, January). Undergraduates perceptıon on qualıty ın hıgher educatıon. In International Conference on Qualitative and Quantitative Economics Research (QQE). Proceedings (p. 1B). Global Science and Technology Forum.
  • Owlia, M. S., & Aspinwall, E. M. (1996). A framework for the dimensions of quality in higher education. Quality Assurance in Education, 4(2), 12-20, https://doi.org/10.1108/09684889610116012.
  • Özer, M., Gür, B. S., & Küçükcan, T. (2011). Kalite güvencesi: Türkiye yükseköğretimi için stratejik tercihler. Journal of Higher Education & Science/Yüksekögretim ve Bilim Dergisi, 1(2), , https://doi.org/10.5961/jhes.2011.009.
  • Prakash, G. (2018). Quality in higher education institutions: insights from the literature. The TQM Journal, 30(6), 732-748, https://doi.org/10.1108/TQM-04-2017-0043.
  • Schindler, L., Puls-Elvidge, S., Welzant, H., & Crawford, L. (2015). Definitions of quality in higher education: A synthesis of the literature. Higher Learning Research Communications, 5(3), 3-13. http://dx.doi.org/10.18870/hlrc.v5i3.244
  • Topsakal, Y. & İplik, F.N. (2013). Üniversite öğrencilerinin kalite algılarıile memnuniyet ve tavsiye etme düzeyleri arasındaki ilişkiyi belirlemeye yönelik bir araştırma. Cag University Journal of Social Sciences, 10(2), 70- 94. https://dergipark.org.tr/en/pub/cagsbd/issue/44626/554382.
  • Ünal, F. (2005). Measuring Perceived Service Quality of Higher Education. Eurasian Journal of Educational Research (EJER), 21.
  • Wang, D., Sun, Y., & Jiang, T. (2018). The assessment of higher education quality from the perspective of students through a case study analysis. Frontiers of Education in China, 13(2), 267-287, https://doi.org/10.1007/s11516-018-0014-0.
  • Williams, J., & Cappuccini‐Ansfield, G. (2007). Fitness for purpose? National and institutional approaches to publicising the student voice. Quality in Higher Education, 13(2), 159-172, https://doi.org/10.1080/13538320701629186.
  • Yeo, R. K. (2009). Service quality ideals in a competitive tertiary environment. International Journal of Educational Research, 48(1), 62-76, https://doi.org/10.1016/j.ijer.2009.03.004.
  • Yokuş, G., Ayçiçeği, B. ve Yanpar Yelken, T. (2016). Üniversite öğrencilerinin yükseköğretim hizmet kalite algılarının ve kurumsal aidiyet düzeylerinin incelenmesi: Eğitim fakültesi örneği. Karaelmas Journal of Sciences. 5(2017), 1-18. https://dergipark.org.tr/en/pub/kebd/issue/67220/1049096.
  • Yıldırım, A., & Şimşek, H. (2018). Sosyal bilimlerde nitel araştırma yöntemleri (12. Baskı). Seçkin Yayıncılık.
Toplam 28 adet kaynakça vardır.

Ayrıntılar

Birincil Dil İngilizce
Konular Sınıf Eğitimi
Bölüm Makaleler
Yazarlar

Dursun Aksu 0000-0002-4481-9793

Erken Görünüm Tarihi 28 Eylül 2023
Yayımlanma Tarihi 26 Ekim 2023
Gönderilme Tarihi 18 Eylül 2023
Yayımlandığı Sayı Yıl 2023 Cilt: 8 Sayı: 2

Kaynak Göster

APA Aksu, D. (2023). Elementary School Pre-service Teachers’ Perceptions of Quality in Higher Education. Journal of Family Counseling and Education, 8(2), 100-115. https://doi.org/10.32568/jfce.1362072
AMA Aksu D. Elementary School Pre-service Teachers’ Perceptions of Quality in Higher Education. JFCE. Ekim 2023;8(2):100-115. doi:10.32568/jfce.1362072
Chicago Aksu, Dursun. “Elementary School Pre-Service Teachers’ Perceptions of Quality in Higher Education”. Journal of Family Counseling and Education 8, sy. 2 (Ekim 2023): 100-115. https://doi.org/10.32568/jfce.1362072.
EndNote Aksu D (01 Ekim 2023) Elementary School Pre-service Teachers’ Perceptions of Quality in Higher Education. Journal of Family Counseling and Education 8 2 100–115.
IEEE D. Aksu, “Elementary School Pre-service Teachers’ Perceptions of Quality in Higher Education”, JFCE, c. 8, sy. 2, ss. 100–115, 2023, doi: 10.32568/jfce.1362072.
ISNAD Aksu, Dursun. “Elementary School Pre-Service Teachers’ Perceptions of Quality in Higher Education”. Journal of Family Counseling and Education 8/2 (Ekim 2023), 100-115. https://doi.org/10.32568/jfce.1362072.
JAMA Aksu D. Elementary School Pre-service Teachers’ Perceptions of Quality in Higher Education. JFCE. 2023;8:100–115.
MLA Aksu, Dursun. “Elementary School Pre-Service Teachers’ Perceptions of Quality in Higher Education”. Journal of Family Counseling and Education, c. 8, sy. 2, 2023, ss. 100-15, doi:10.32568/jfce.1362072.
Vancouver Aksu D. Elementary School Pre-service Teachers’ Perceptions of Quality in Higher Education. JFCE. 2023;8(2):100-15.