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Akıllı Kişisel Assistanlara Genel Bakış

Yıl 2019, Cilt: 3 Sayı: 1, 22 - 33, 28.06.2019

Öz

Teknolojik
gelişmelerle birlikte, akıllı kişisel asistanların günlük yaşantımızda kullanımı
önem kazandı. Gelecekte, yapay zekada tekniklerindeki gelişmelerle birlikte
hayat yönetiminin akıllı kişisel asistanlar tarafından asiste edileceği
öngörülüyor. Günümüzde hala akıllı kişisel asistanların tam potansiyeline
ulaştığını söylemek mümkün değildir. Daha etkin bir kullanım için daha fazla
tekniksel gelişmeye ihtiyaç duyuluyor, özellikle doğal dil işleme alanında. Bu
nedenle, geliştirilmesi gereken konular karşılaşılan zorluklar bazında tespit
edilmelidir. Sorunlara daha etkin çözümler üretmek için, öncelikle bir genel
değerlendirme yapılmalıdır.
Bu çalışmada, akıllı kişisel asistanların özellikleri
incelendi ve varolan uygulamalara değinildi. Akıllı kişisel asistanların hangi
özellikleri içermesi gerektiğini daha iyi anlamak için literatür taraması
yapıldı. Kullanılan ve geliştirilmesi gereken özellikler gösterildi. Aşılması
gereken zorluklar ve daha etkin ve yaygın bir kullanım için gerekli özellikler
belirlendi. İnsansılık özelliğinin yapay zeka ürünlerinin içermesi gereken en
önemli özelliklerden biri olduğu anlaşıldı. 

Kaynakça

  • Wiggins III, R. J Digit Imaging (2004). 17: 5. https://doi.org/10.1007/s10278-003-1665-8
  • Bayus, B., Jain, S., & Rao, A. (1997). Too Little, Too Early: Introduction Timing and New Product Performance in the Personal Digital Assistant Industry. Journal of Marketing Research, 34(1), 50-63. doi:10.2307/3152064
  • "Personal digital assistant." A Dictionary of Computing. Retrieved August 17, 2018 from Encyclopedia.com:http://www.encyclopedia.com/computing/dictionaries-thesauruses-pictures-and-press-releases/personal-digitalassistant
  • Goksel Canbek, N., & Mutlu, M. (2016). On the track of Artificial Intelligence: Learning with Intelligent Personal Assistants. Journal of Human Sciences, 13(1), 592-601. doi:https://doi.org/10.14687/ijhs.v13i1.3549
  • "The rise of personal assistants" Retrieved August 17, 2018 from Searchengineland.com:https://searchengineland.com/rise-personal-assistants-280658
  • Czibula, G., Guran, A., Czibula, I.G. and Cojocar, G.S. (2009), "IPA - An intelligent personal assistant agent for task performance support," 2009 IEEE 5th International Conference on Intelligent Computer Communication and Processing, Cluj-Napoca, pp. 31-34. doi: 10.1109/ICCP.2009.5284791
  • Deng, L. and Yu, D. (2014), "Deep Learning: Methods and Applications", Foundations and Trends® in Signal Processing: Vol. 7: No. 3–4, pp 197-387. http://dx.doi.org/10.1561/2000000039
  • LeCun, Y., Bengio, Y. & Hinton, G. (2015). Deep learning. Nature 521, 436–444
  • Santos, J., Rodrigues, J.P.C., Casal, J., Saleem, K. and Denisov, V. (2018). "Intelligent Personal Assistants Based on Internet of Things Approaches," in IEEE Systems Journal, vol. 12, no. 2, pp. 1793-1802, June 2018. doi: 10.1109/JSYST.2016.2555292
  • Xia, F., Yang, L. T., Wang, L. and Vinel, A. (2012), Internet of Things. Int. J. Commun. Syst., 25: 1101-1102. doi:10.1002/dac.2417
  • Apthorpe, N., Reisman, D., Feamster, N. (2016). "A smart home is no castle: Privacy vulnerabilities of encrypted iot traffic" in DAT'16
  • Botta A., De Donato W., Persico V., Pescapé A. 56(2016). Integration of cloud computing and internet of things: A survey. Future Gener. Comput. Syst., pp. 684-700
  • Russell, S.J., Norvig, P. (1995). Artificial Intelligence: A Modern Approach, Prentice Hall, Englewood Cliffs, NJ
  • Albrecht, S.V. and Stone, P. (2017). Autonomous agents modelling other agents: A comprehensive survey and open problems. arXiv:1709.08071 (Sep. 2017).
  • Garrido, P., Martinez, F. & Guetl, C. (2010). Adding Semantic Web Knowledge to Intelligent Personal Assistant Agents. CEUR Workshop Proceedings. 687.
  • Gray, H. M., Gray, K. and Wegner, D. M. (2007). Dimensions of Mind Perception. Science, 315, 619.Leyens, J. Ph., Cortes, B. P., Demoulin, S., Dovidio, J., Fiske, S. T., Gaunt, R., et al. (2003). Emotional prejudice, essentialism, and nationalism. European Journal of Social Psychology, 33, 703–717.
  • Epley, N., Waytz, A., Alkalis, S., Cacioppo, JT (2008). When we need a human: motivational determinants of anthropomorphism. Soc. Cogn. 26:143-55
  • Kugurakova, V., Talanov, M., Manakhov, N. and Ivanov, D. (2015). Anthropomorphic Artificial Social Agent with Simulated Emotions and its Implementation. Procedia Computer Science. 71. 112-118. 10.1016/j.procs.2015.12.217.
  • Bonneau,V., Probst, L. & Lefebvre, V. (2018). The rise of Virtual Personal Assistants. European Comission
  • Duffy, B.R. (2003). Anthropomorphism and the social robot, Robotics and Autonomous Systems,Volume 42,Issues 3–4, Pages 177-190, ISSN 0921-8890, https://doi.org/10.1016/S0921-8890(02)00374-3
  • Kim, Y.; Sundar, S.S. (2012). “Anthropomorphism of computers: Is it mindful or mindless?”. Computers in Human Behavior 28: 241-250.
  • Nass, C., Moon, Y., Fogg, B. J., Reeves, B., & Dryer, D. C. (1995). Can computer personalities be human personalities? International Journal of Human–Computer Studies, 43, 223–239.
  • Matsuyama, Y., Bhardwaj, A., Zhao, R., Romero, O.J., Akoju, S. and Cassell, J. (2016). Socially-aware animated intelligent personal assistant agent. In 17th Annual SIGdial Meeting on Discourse and Dialogue.
  • Lukowicz, P., Pentland, S. and Ferscha, A. (2012). "From Context Awareness to Socially Aware Computing," in 2012 IEEE Pervasive Computing, vol. 11, no. 1, pp. 32-41, January-March 2012. doi: 10.1109/MPRV.2011.82
  • Schilit, B.N., Adams, N. and Want, R. (1994). “Context-Aware Computing Applications,” IEEE Workshop on Mobile Computing Systems and Applications, December 8-9 1994
  • Dey, A. (2000). Providing Architectural Support for Building Context-Aware Applications. PhD Thesis. Georgia Institute of Technology, Department of Computer Science.
  • Wood, A., Stankovic, J., Virone, G., Selavo, L., He, Z., Cao, Q., Doan, T., Wu, Y., Fang, L. and Stoleru, R. (2008). “Context-aware wireless sensor networks for assisted living and residential monitoring,” IEEE Networks, vol. 22, no. 4, pp. 26 –33, july-aug. 2008.
  • Rachuri, K.K., Musolesi, M., Mascolo, C., Rentfrow, P.J., Longworth, C. and Aucinas, A. (2010). “Emotionsense: a mobile phones based adaptive platform for experimental social psychology research,” in ACM Ubicomp’10, pp. 281–290.
  • Chen, G., and Kotz, D. (2000). A survey of context-aware mobile computing research. Technical Report TR2000-381, Dartmouth Computer Science.
  • Perera, C., Zaslavsky, A., Christen, P. and Georgakopoulos, D. (2012). "CA4IOT: Context Awareness for Internet of Things,"IEEE International Conference on Green Computing and Communications, Besancon, 2012, pp. 775-782. doi: 10.1109/GreenCom.2012.128
  • Perera, C., Zaslavsky, A., Christen, P. and Georgakopoulos, D. (2014). "Context Aware Computing for The Internet of Things: A Survey," in IEEE Communications Surveys & Tutorials, vol. 16, no. 1, pp. 414-454, First Quarter 2014. doi: 10.1109/SURV.2013.042313.00197
  • Brennan, S. (1990). Conversation as direct manipulation: An iconoclastic view. In The Art of HumanComputer Interface Design. B.K. Laurel (Ed.), Reading, MA: Addison-Wesley.
  • Knote, R.; Janson, A.; Eigenbrod, L. & Söllner, M. (2018). The What and How of Smart Personal Assistants: Principles and Application Domains for IS Reserach.In: Multikonferenz Wirtschaftsinformatik (MKWI). Lüneburg, Germany.
  • Jennings N.R., Wooldridge M. (1998). Applications of Intelligent Agents. In: Jennings N.R., Wooldridge M.J. (eds) Agent Technology. Springer, Berlin, Heidelberg
  • Myers, K. and Yorke-Smith, N. (2008). Proactive behavior of a personal assistive agent. In AAMAS
  • Wooldridge, M. & Jennings, N. (1995). Intelligent agents: Theory and practice. The Knowledge Engineering Review, 10(2), 115-152. Doi: 10.1017/S0269888900008122
  • Hirschberg, J. and Manning, C.D. 261(2015). Advances in natural language processing, Science 349, DOI: 10.1126/science.aaa8685
  • Goldberg, Y. and Hirst, G. (2017). Neural Network Methods in Natural Language Processing. Morgan & Claypool Publishers.
  • Mueller, E.T. (2014). Commonsense Reasoning: An Event Calculus Based Approach. Morgan Kaufmann
  • Chung, H. et al. (2017). "Alexa Can I Trust You?", Computer, vol. 50, no. 9, pp. 100-104

Overview of Intelligent Personal Assistants

Yıl 2019, Cilt: 3 Sayı: 1, 22 - 33, 28.06.2019

Öz











With the technological
improvements, smart personal assistants come into prominence in daily lives. In
the future, with the improvements of artificial intelligence techniques, it is
foreseen that the individual life management will be assisted by smart personal
assistants. Today, it is still not likely to say that smart personal assistants
have reached their potential. For more efficient use, more technical
developments are needed, especially in the natural language processing. In
order to that, subjects which need to be improved must be determined based on
which challenges are faced. In order to develop more efficient solutions for
the problems, fundamental evaluation is necessary for starters. In this work, features
of the smart personal assistants are examined and existing applications are
referred. For better understanding of what features a smart personal assistant
must contain, a literature review is done. In-use features which have to be
improved in the future are pointed out. Challenges to overcome and subjects to
work for more efficient and widespread use are determined. It is found that
anthropomorphism is one of the most important feature that artificial
intelligence products must have.

Kaynakça

  • Wiggins III, R. J Digit Imaging (2004). 17: 5. https://doi.org/10.1007/s10278-003-1665-8
  • Bayus, B., Jain, S., & Rao, A. (1997). Too Little, Too Early: Introduction Timing and New Product Performance in the Personal Digital Assistant Industry. Journal of Marketing Research, 34(1), 50-63. doi:10.2307/3152064
  • "Personal digital assistant." A Dictionary of Computing. Retrieved August 17, 2018 from Encyclopedia.com:http://www.encyclopedia.com/computing/dictionaries-thesauruses-pictures-and-press-releases/personal-digitalassistant
  • Goksel Canbek, N., & Mutlu, M. (2016). On the track of Artificial Intelligence: Learning with Intelligent Personal Assistants. Journal of Human Sciences, 13(1), 592-601. doi:https://doi.org/10.14687/ijhs.v13i1.3549
  • "The rise of personal assistants" Retrieved August 17, 2018 from Searchengineland.com:https://searchengineland.com/rise-personal-assistants-280658
  • Czibula, G., Guran, A., Czibula, I.G. and Cojocar, G.S. (2009), "IPA - An intelligent personal assistant agent for task performance support," 2009 IEEE 5th International Conference on Intelligent Computer Communication and Processing, Cluj-Napoca, pp. 31-34. doi: 10.1109/ICCP.2009.5284791
  • Deng, L. and Yu, D. (2014), "Deep Learning: Methods and Applications", Foundations and Trends® in Signal Processing: Vol. 7: No. 3–4, pp 197-387. http://dx.doi.org/10.1561/2000000039
  • LeCun, Y., Bengio, Y. & Hinton, G. (2015). Deep learning. Nature 521, 436–444
  • Santos, J., Rodrigues, J.P.C., Casal, J., Saleem, K. and Denisov, V. (2018). "Intelligent Personal Assistants Based on Internet of Things Approaches," in IEEE Systems Journal, vol. 12, no. 2, pp. 1793-1802, June 2018. doi: 10.1109/JSYST.2016.2555292
  • Xia, F., Yang, L. T., Wang, L. and Vinel, A. (2012), Internet of Things. Int. J. Commun. Syst., 25: 1101-1102. doi:10.1002/dac.2417
  • Apthorpe, N., Reisman, D., Feamster, N. (2016). "A smart home is no castle: Privacy vulnerabilities of encrypted iot traffic" in DAT'16
  • Botta A., De Donato W., Persico V., Pescapé A. 56(2016). Integration of cloud computing and internet of things: A survey. Future Gener. Comput. Syst., pp. 684-700
  • Russell, S.J., Norvig, P. (1995). Artificial Intelligence: A Modern Approach, Prentice Hall, Englewood Cliffs, NJ
  • Albrecht, S.V. and Stone, P. (2017). Autonomous agents modelling other agents: A comprehensive survey and open problems. arXiv:1709.08071 (Sep. 2017).
  • Garrido, P., Martinez, F. & Guetl, C. (2010). Adding Semantic Web Knowledge to Intelligent Personal Assistant Agents. CEUR Workshop Proceedings. 687.
  • Gray, H. M., Gray, K. and Wegner, D. M. (2007). Dimensions of Mind Perception. Science, 315, 619.Leyens, J. Ph., Cortes, B. P., Demoulin, S., Dovidio, J., Fiske, S. T., Gaunt, R., et al. (2003). Emotional prejudice, essentialism, and nationalism. European Journal of Social Psychology, 33, 703–717.
  • Epley, N., Waytz, A., Alkalis, S., Cacioppo, JT (2008). When we need a human: motivational determinants of anthropomorphism. Soc. Cogn. 26:143-55
  • Kugurakova, V., Talanov, M., Manakhov, N. and Ivanov, D. (2015). Anthropomorphic Artificial Social Agent with Simulated Emotions and its Implementation. Procedia Computer Science. 71. 112-118. 10.1016/j.procs.2015.12.217.
  • Bonneau,V., Probst, L. & Lefebvre, V. (2018). The rise of Virtual Personal Assistants. European Comission
  • Duffy, B.R. (2003). Anthropomorphism and the social robot, Robotics and Autonomous Systems,Volume 42,Issues 3–4, Pages 177-190, ISSN 0921-8890, https://doi.org/10.1016/S0921-8890(02)00374-3
  • Kim, Y.; Sundar, S.S. (2012). “Anthropomorphism of computers: Is it mindful or mindless?”. Computers in Human Behavior 28: 241-250.
  • Nass, C., Moon, Y., Fogg, B. J., Reeves, B., & Dryer, D. C. (1995). Can computer personalities be human personalities? International Journal of Human–Computer Studies, 43, 223–239.
  • Matsuyama, Y., Bhardwaj, A., Zhao, R., Romero, O.J., Akoju, S. and Cassell, J. (2016). Socially-aware animated intelligent personal assistant agent. In 17th Annual SIGdial Meeting on Discourse and Dialogue.
  • Lukowicz, P., Pentland, S. and Ferscha, A. (2012). "From Context Awareness to Socially Aware Computing," in 2012 IEEE Pervasive Computing, vol. 11, no. 1, pp. 32-41, January-March 2012. doi: 10.1109/MPRV.2011.82
  • Schilit, B.N., Adams, N. and Want, R. (1994). “Context-Aware Computing Applications,” IEEE Workshop on Mobile Computing Systems and Applications, December 8-9 1994
  • Dey, A. (2000). Providing Architectural Support for Building Context-Aware Applications. PhD Thesis. Georgia Institute of Technology, Department of Computer Science.
  • Wood, A., Stankovic, J., Virone, G., Selavo, L., He, Z., Cao, Q., Doan, T., Wu, Y., Fang, L. and Stoleru, R. (2008). “Context-aware wireless sensor networks for assisted living and residential monitoring,” IEEE Networks, vol. 22, no. 4, pp. 26 –33, july-aug. 2008.
  • Rachuri, K.K., Musolesi, M., Mascolo, C., Rentfrow, P.J., Longworth, C. and Aucinas, A. (2010). “Emotionsense: a mobile phones based adaptive platform for experimental social psychology research,” in ACM Ubicomp’10, pp. 281–290.
  • Chen, G., and Kotz, D. (2000). A survey of context-aware mobile computing research. Technical Report TR2000-381, Dartmouth Computer Science.
  • Perera, C., Zaslavsky, A., Christen, P. and Georgakopoulos, D. (2012). "CA4IOT: Context Awareness for Internet of Things,"IEEE International Conference on Green Computing and Communications, Besancon, 2012, pp. 775-782. doi: 10.1109/GreenCom.2012.128
  • Perera, C., Zaslavsky, A., Christen, P. and Georgakopoulos, D. (2014). "Context Aware Computing for The Internet of Things: A Survey," in IEEE Communications Surveys & Tutorials, vol. 16, no. 1, pp. 414-454, First Quarter 2014. doi: 10.1109/SURV.2013.042313.00197
  • Brennan, S. (1990). Conversation as direct manipulation: An iconoclastic view. In The Art of HumanComputer Interface Design. B.K. Laurel (Ed.), Reading, MA: Addison-Wesley.
  • Knote, R.; Janson, A.; Eigenbrod, L. & Söllner, M. (2018). The What and How of Smart Personal Assistants: Principles and Application Domains for IS Reserach.In: Multikonferenz Wirtschaftsinformatik (MKWI). Lüneburg, Germany.
  • Jennings N.R., Wooldridge M. (1998). Applications of Intelligent Agents. In: Jennings N.R., Wooldridge M.J. (eds) Agent Technology. Springer, Berlin, Heidelberg
  • Myers, K. and Yorke-Smith, N. (2008). Proactive behavior of a personal assistive agent. In AAMAS
  • Wooldridge, M. & Jennings, N. (1995). Intelligent agents: Theory and practice. The Knowledge Engineering Review, 10(2), 115-152. Doi: 10.1017/S0269888900008122
  • Hirschberg, J. and Manning, C.D. 261(2015). Advances in natural language processing, Science 349, DOI: 10.1126/science.aaa8685
  • Goldberg, Y. and Hirst, G. (2017). Neural Network Methods in Natural Language Processing. Morgan & Claypool Publishers.
  • Mueller, E.T. (2014). Commonsense Reasoning: An Event Calculus Based Approach. Morgan Kaufmann
  • Chung, H. et al. (2017). "Alexa Can I Trust You?", Computer, vol. 50, no. 9, pp. 100-104
Toplam 40 adet kaynakça vardır.

Ayrıntılar

Birincil Dil İngilizce
Konular Bilgisayar Yazılımı
Bölüm Makaleler
Yazarlar

Erdem Balcı Bu kişi benim 0000-0003-1759-1946

Yayımlanma Tarihi 28 Haziran 2019
Gönderilme Tarihi 18 Ağustos 2018
Yayımlandığı Sayı Yıl 2019 Cilt: 3 Sayı: 1

Kaynak Göster

APA Balcı, E. (2019). Overview of Intelligent Personal Assistants. Acta Infologica, 3(1), 22-33.
AMA Balcı E. Overview of Intelligent Personal Assistants. ACIN. Haziran 2019;3(1):22-33.
Chicago Balcı, Erdem. “Overview of Intelligent Personal Assistants”. Acta Infologica 3, sy. 1 (Haziran 2019): 22-33.
EndNote Balcı E (01 Haziran 2019) Overview of Intelligent Personal Assistants. Acta Infologica 3 1 22–33.
IEEE E. Balcı, “Overview of Intelligent Personal Assistants”, ACIN, c. 3, sy. 1, ss. 22–33, 2019.
ISNAD Balcı, Erdem. “Overview of Intelligent Personal Assistants”. Acta Infologica 3/1 (Haziran 2019), 22-33.
JAMA Balcı E. Overview of Intelligent Personal Assistants. ACIN. 2019;3:22–33.
MLA Balcı, Erdem. “Overview of Intelligent Personal Assistants”. Acta Infologica, c. 3, sy. 1, 2019, ss. 22-33.
Vancouver Balcı E. Overview of Intelligent Personal Assistants. ACIN. 2019;3(1):22-33.