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Accessible tourism in Greece: What is the current status?

Yıl 2019, Cilt: 1 Sayı: 1, 33 - 42, 31.07.2019

Öz

Accessible tourism is a new emerging segment of
tourism in Greece, as well as worldwide, related to the tourist activity of
disabled people and elderly age groups. Travelers with disabilities and elderly
people have their special needs when engaging in tourism. This paper attempts
to present the existing status of the accessible tourism in Greece. More
particularly, our research focuses on the travel needs and barriers faced by
people with disabilities in order to evaluate the current accessibility level
of the Greek tourism industry, as well as the quality of infrastructure,
tourist services and products offered to disabled and aged people throughout
the Greek tourist chain. For this purpose, questionnaires with experts involved
in the Greek tourism industry were undertaken and a quantitative analysis has
been used to present our results. Whenever it was possible, our results have
been compared with those of other academic studies, conducted for Greece or
other similar tourism destinations. Our results show that, first the “accessible
tourism” product of Greece is not entirely satisfactory; therefore, demand for
accessible tourism in Greece remains low, as the Greek tourist destinations
lack the appropriate infrastructure and easy access to public transport; and second
the dynamics and size of the accessible tourist market is not fully understood
by the Greek tourist industry. Our findings enrich the existing limited
literature by providing some valid conclusions for the accessible tourism in
Greece, since similar academic research has not been conducted before.

Kaynakça

  • Alén, E., Domínguez, T. and Losada, N. (2012), “New opportunities for the tourism market: senior tourism and accessible tourism”, in Kasimoglu, M., Dr, (Ed.), Visions for Global Tourism Industry – Creating and Sustaining Competitive Strategies, Chapter 7, Intech Europe, Rijeka, pp. 139-166.
  • Ambrose I. (2016), “The Economic Impact of Accessible Tourism”, ENAT, Lucignano.
  • Bi, Y., Card, J. A., & Cole, S. T. (2007), Accessibility and attitudinal barriers encountered by Chinese travelers with physical disabilities, International Journal of Tourism Research, 9(3), 205-216.
  • Bowtell J., (2015). “Assessing the value and market attractiveness of the accessible tourism industry in Europe: a focus on major travel and leisure companies”, Journal of Tourism Futures, Vol. 1 Issue: 3, pp.203-222.
  • Buhalis D., Michopoulou, E., Eichhorn, V., & Miller G., (2005), “Accessibility market and stakeholder analysis: One-Stop-Shop for Accessible Tourism in Europe (OSSATE”). Surrey, United Kingdom: University of Surrey
  • Buhalis, D. & Darcy, S. (Eds.) (2011). Accessible Tourism: Concepts and issues. Bristol: Channel View Publications.
  • Buhalis, D., & Darcy, S. (2010). Accessible tourism: Concepts and issues, Channel View Publications.
  • Buhalis, D., & Michopoulou, E. (2011), Information-enabled tourism destination marketing: Addressing the accessibility market. Current Issues in Tourism, 14(2), 145-168.
  • Buj C., (2010), Paving the way to accessible tourism, International Centre for Responsible Tourism, Leeds Metropolitan University, U.K.
  • Darcy S. & Dickson T. (2009), A Whole-of-Life Approach to Tourism: The Case for Accessible Tourism Experiences. Journal of Hospitality and Tourism Management, 16(1), 32-44.
  • Darcy S, Cameron B, Pegg S and Packer T. (2008), Developing business case studies for accessible tourism, Sustainable Tourism CRC Tech Report Feedback, Australia.
  • Darcy, S. (2006), Setting a Research Agenda for Accessible Tourism, Gold Coast: Sustainable Tourism for Cooperative Research Centre.
  • Darcy, S. (2010). Inherent complexity: Disability, accessible tourism and accommodation information preferences. Tourism Management, 31(6), 816-826.
  • Dimou E., Velissariou E. (2016), Tourism and Accessibility, A satisfaction survey on tourists with disabilities in the Island of Crete, Paper presented at 11th MIBES Conference, 22-24 June 2016, Heraklion, Crete, Greece.
  • Dwyer L. and Darcy S. (2011), Economic Contribution of Tourists with Disabilities: An Australian Approach and Methodology (Chapter 14), of book Accessible Tourism: Concepts and Issues, Edited by Dimitrios Buhalis and Simon Darcy.
  • ESCAP (2009), Takayama Declaration on the Development of Communities-for-All in Asia and the Pacific, Congress on the Creation of an Inclusive and Accessible Community in Asia and the Pacific, Japan from 24 to 26 November 2009.
  • ETCAATS (E-Learning platform for Accessible Tourism) (2016), “Introduction in Accessible tourism”, Retrieved 5th November 2017, from http://www.accesstraining.eu/?i=accessibility-training.en.home.
  • European Commission (2015), EU Study: Mapping and Performance Check of the Supply of Accessible Tourism Services in Europe, Final Report.
  • European Network for Accessible Tourism (ENAT), (2014), Mind The accessibility Gap - Re-thinking Accessible Tourism in Europe.
  • European Network for Accessible Tourism (ENAT), (2017), “Who we are”, Retrieved 1st December, 2017, from http://www.accessibletourism.org/?i=enat.en.who_we_are.
  • Ikkos A. (2006), Accessible Tourism, 2nd International Forum of Tourism, Rhodes, November, 2006.
  • Isik, C., Dogru, T., and Turk, E. S. (2018). A nexus of linear and non‐linear relationships between tourism demand, renewable energy consumption, and economic growth: Theory and evidence. International Journal of Tourism Research, 20(1), 38-49.
  • Loi K. I. and Kong W.H. (2015), People with Disabilities (PwD) in the tourism Industry - Concepts and Issues, from https://wp.nyu.edu/cts2015/wp.../Loi-and-Kong.pdf
  • Naniopoulos A., Tsalis P., Nalmpantis D., (2016) "An effort to develop accessible tourism in Greece and Turkey: the MEDRA project approach", Journal of Tourism Futures, Vol. 2 Issue: 1, pp.56-70, https://doi.org/10.1108/ JTF-03-2015-0009.
  • Naniopoulos A., Tsalis P., Papanikolaou E., Kalliagra A., Kourmpeti C., (2015). “Accessibility improvement interventions realized in Byzantine monuments of Thessaloniki, Greece”, Journal of Tourism Futures, Vol. 1 Issue: 3, pp.254-268.
  • OECD/EU (2018), Health at a Glance: Europe 2018: State of Health in the EU Cycle, OECD Publishing, Paris.
  • https://doi.org/10.1787/health_glance_eur-2018-en Pagán, R. (2012), “Time allocation in tourism for people with disabilities”, Annals of Tourism Research, Vol. 39 No. 3, pp. 1514-37, doi:10.1016/j.annals.2012.04.005
  • P-consulting.gr. (15/2/2018), the problems of accessible tourism, Retrieved 10th March 2018, from https://www.p-consulting.gr/accessibility/.
  • Popiel M. (2014), Tourism Market, Disability, and inequality: Problems and solutions, Jagiellonian University in Krakow, Poland.
  • Portales R. C., (2015) "Removing “invisible” barriers: opening paths towards the future of accessible tourism", Journal of Tourism Futures, Vol. 1 Issue: 3, pp.269-284.
  • Souca M.L. (2010). Accessible Tourism – The Ignored Opportunity, Babe-Bolyai University Cluj Napoca, Romania.
  • Taleb Rifai, (2007). UNWTO Secretary-General, “Accessible Tourism for All”, taking into consideration the UN Convention on the Rights of Persons with Disabilities of 2007, UNWTO.
  • University of Surrey (2013), “Lack of accessible tourism costing EU economy billions in lost potential revenue”, ScienceDaily, Retrieved 20th December 2017, from www.sciencedaily.com/releases/2014/07/140702092400.htm
  • Vogel, N. (2006). Not marketing to people with disabilities? You’re missing out. Most marketers are ignoring loyal consumer segment that has “sizable spending power”.
  • World Health Organization (WHO) (2011), “World report on disability”, Retrieved 20th November 2017, from www.who.int/disabilities/world_report/2011/en/.
  • World Tourism Organization (2013), Recommendations on Accessible Tourism, UNWTO, Madrid.
  • World Tourism Organization (2015), Manual on Accessible Tourism for All: Principles, Tools and Good Practices, Module II: Accessibility Chain and Recommendations, UNWTO, Madrid.
  • World Tourism Organization (2016a), Recommendations on Accessible information on Tourism, UNWTO, Madrid.
  • World Tourism Organization, (2016b), Accessible Tourism for All: An Opportunity within Our Reach, UNWTO, Madrid.

Accessible tourism in Greece: What is the current status?

Yıl 2019, Cilt: 1 Sayı: 1, 33 - 42, 31.07.2019

Öz

Accessible tourism is a new emerging segment of tourism in Greece, as well as worldwide, related to the tourist activity of disabled people and elderly age groups. Travelers with disabilities and elderly people have their special needs when engaging in tourism. This paper attempts to present the existing status of the accessible tourism in Greece. More particularly, our research focuses on the travel needs and barriers faced by people with disabilities in order to evaluate the current accessibility level of the Greek tourism industry, as well as the quality of infrastructure, tourist services and products offered to disabled and aged people throughout the Greek tourist chain. For this purpose, questionnaires with experts involved in the Greek tourism industry were undertaken and a quantitative analysis has been used to present our results. Whenever it was possible, our results have been compared with those of other academic studies, conducted for Greece or other similar tourism destinations. Our results show that, first the “accessible tourism” product of Greece is not entirely satisfactory; therefore, demand for accessible tourism in Greece remains low, as the Greek tourist destinations lack the appropriate infrastructure and easy access to public transport; and second the dynamics and size of the accessible tourist market is not fully understood by the Greek tourist industry. Our findings enrich the existing limited literature by providing some valid conclusions for the accessible tourism in Greece, since similar academic research has not been conducted before.

Kaynakça

  • Alén, E., Domínguez, T. and Losada, N. (2012), “New opportunities for the tourism market: senior tourism and accessible tourism”, in Kasimoglu, M., Dr, (Ed.), Visions for Global Tourism Industry – Creating and Sustaining Competitive Strategies, Chapter 7, Intech Europe, Rijeka, pp. 139-166.
  • Ambrose I. (2016), “The Economic Impact of Accessible Tourism”, ENAT, Lucignano.
  • Bi, Y., Card, J. A., & Cole, S. T. (2007), Accessibility and attitudinal barriers encountered by Chinese travelers with physical disabilities, International Journal of Tourism Research, 9(3), 205-216.
  • Bowtell J., (2015). “Assessing the value and market attractiveness of the accessible tourism industry in Europe: a focus on major travel and leisure companies”, Journal of Tourism Futures, Vol. 1 Issue: 3, pp.203-222.
  • Buhalis D., Michopoulou, E., Eichhorn, V., & Miller G., (2005), “Accessibility market and stakeholder analysis: One-Stop-Shop for Accessible Tourism in Europe (OSSATE”). Surrey, United Kingdom: University of Surrey
  • Buhalis, D. & Darcy, S. (Eds.) (2011). Accessible Tourism: Concepts and issues. Bristol: Channel View Publications.
  • Buhalis, D., & Darcy, S. (2010). Accessible tourism: Concepts and issues, Channel View Publications.
  • Buhalis, D., & Michopoulou, E. (2011), Information-enabled tourism destination marketing: Addressing the accessibility market. Current Issues in Tourism, 14(2), 145-168.
  • Buj C., (2010), Paving the way to accessible tourism, International Centre for Responsible Tourism, Leeds Metropolitan University, U.K.
  • Darcy S. & Dickson T. (2009), A Whole-of-Life Approach to Tourism: The Case for Accessible Tourism Experiences. Journal of Hospitality and Tourism Management, 16(1), 32-44.
  • Darcy S, Cameron B, Pegg S and Packer T. (2008), Developing business case studies for accessible tourism, Sustainable Tourism CRC Tech Report Feedback, Australia.
  • Darcy, S. (2006), Setting a Research Agenda for Accessible Tourism, Gold Coast: Sustainable Tourism for Cooperative Research Centre.
  • Darcy, S. (2010). Inherent complexity: Disability, accessible tourism and accommodation information preferences. Tourism Management, 31(6), 816-826.
  • Dimou E., Velissariou E. (2016), Tourism and Accessibility, A satisfaction survey on tourists with disabilities in the Island of Crete, Paper presented at 11th MIBES Conference, 22-24 June 2016, Heraklion, Crete, Greece.
  • Dwyer L. and Darcy S. (2011), Economic Contribution of Tourists with Disabilities: An Australian Approach and Methodology (Chapter 14), of book Accessible Tourism: Concepts and Issues, Edited by Dimitrios Buhalis and Simon Darcy.
  • ESCAP (2009), Takayama Declaration on the Development of Communities-for-All in Asia and the Pacific, Congress on the Creation of an Inclusive and Accessible Community in Asia and the Pacific, Japan from 24 to 26 November 2009.
  • ETCAATS (E-Learning platform for Accessible Tourism) (2016), “Introduction in Accessible tourism”, Retrieved 5th November 2017, from http://www.accesstraining.eu/?i=accessibility-training.en.home.
  • European Commission (2015), EU Study: Mapping and Performance Check of the Supply of Accessible Tourism Services in Europe, Final Report.
  • European Network for Accessible Tourism (ENAT), (2014), Mind The accessibility Gap - Re-thinking Accessible Tourism in Europe.
  • European Network for Accessible Tourism (ENAT), (2017), “Who we are”, Retrieved 1st December, 2017, from http://www.accessibletourism.org/?i=enat.en.who_we_are.
  • Ikkos A. (2006), Accessible Tourism, 2nd International Forum of Tourism, Rhodes, November, 2006.
  • Isik, C., Dogru, T., and Turk, E. S. (2018). A nexus of linear and non‐linear relationships between tourism demand, renewable energy consumption, and economic growth: Theory and evidence. International Journal of Tourism Research, 20(1), 38-49.
  • Loi K. I. and Kong W.H. (2015), People with Disabilities (PwD) in the tourism Industry - Concepts and Issues, from https://wp.nyu.edu/cts2015/wp.../Loi-and-Kong.pdf
  • Naniopoulos A., Tsalis P., Nalmpantis D., (2016) "An effort to develop accessible tourism in Greece and Turkey: the MEDRA project approach", Journal of Tourism Futures, Vol. 2 Issue: 1, pp.56-70, https://doi.org/10.1108/ JTF-03-2015-0009.
  • Naniopoulos A., Tsalis P., Papanikolaou E., Kalliagra A., Kourmpeti C., (2015). “Accessibility improvement interventions realized in Byzantine monuments of Thessaloniki, Greece”, Journal of Tourism Futures, Vol. 1 Issue: 3, pp.254-268.
  • OECD/EU (2018), Health at a Glance: Europe 2018: State of Health in the EU Cycle, OECD Publishing, Paris.
  • https://doi.org/10.1787/health_glance_eur-2018-en Pagán, R. (2012), “Time allocation in tourism for people with disabilities”, Annals of Tourism Research, Vol. 39 No. 3, pp. 1514-37, doi:10.1016/j.annals.2012.04.005
  • P-consulting.gr. (15/2/2018), the problems of accessible tourism, Retrieved 10th March 2018, from https://www.p-consulting.gr/accessibility/.
  • Popiel M. (2014), Tourism Market, Disability, and inequality: Problems and solutions, Jagiellonian University in Krakow, Poland.
  • Portales R. C., (2015) "Removing “invisible” barriers: opening paths towards the future of accessible tourism", Journal of Tourism Futures, Vol. 1 Issue: 3, pp.269-284.
  • Souca M.L. (2010). Accessible Tourism – The Ignored Opportunity, Babe-Bolyai University Cluj Napoca, Romania.
  • Taleb Rifai, (2007). UNWTO Secretary-General, “Accessible Tourism for All”, taking into consideration the UN Convention on the Rights of Persons with Disabilities of 2007, UNWTO.
  • University of Surrey (2013), “Lack of accessible tourism costing EU economy billions in lost potential revenue”, ScienceDaily, Retrieved 20th December 2017, from www.sciencedaily.com/releases/2014/07/140702092400.htm
  • Vogel, N. (2006). Not marketing to people with disabilities? You’re missing out. Most marketers are ignoring loyal consumer segment that has “sizable spending power”.
  • World Health Organization (WHO) (2011), “World report on disability”, Retrieved 20th November 2017, from www.who.int/disabilities/world_report/2011/en/.
  • World Tourism Organization (2013), Recommendations on Accessible Tourism, UNWTO, Madrid.
  • World Tourism Organization (2015), Manual on Accessible Tourism for All: Principles, Tools and Good Practices, Module II: Accessibility Chain and Recommendations, UNWTO, Madrid.
  • World Tourism Organization (2016a), Recommendations on Accessible information on Tourism, UNWTO, Madrid.
  • World Tourism Organization, (2016b), Accessible Tourism for All: An Opportunity within Our Reach, UNWTO, Madrid.
Toplam 39 adet kaynakça vardır.

Ayrıntılar

Birincil Dil İngilizce
Konular Ekonomi
Bölüm Research Articles
Yazarlar

Evangelia Kasimati

Paris Ioakeimidis Bu kişi benim

Yayımlanma Tarihi 31 Temmuz 2019
Gönderilme Tarihi 11 Haziran 2019
Yayımlandığı Sayı Yıl 2019 Cilt: 1 Sayı: 1

Kaynak Göster

APA Kasimati, E., & Ioakeimidis, P. (2019). Accessible tourism in Greece: What is the current status?. Journal of Ekonomi, 1(1), 33-42.

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