TY  - JOUR
T1  - EXAMINING ORGANIZATIONAL COMMUNICATION ON A NON-GOVERNMENTAL ORGANIZATION: RESEARCH IN CIVIL AVIATION SECURITY OFFICERS ASSOCIATION
AU  - Yilmaz, Harun
AU  - Ates, Savas S.
PY  - 2021
DA  - September
DO  - 10.17261/Pressacademia.2021.1451
JF  - Research Journal of Business and Management
JO  - RJBM
PB  - Suat TEKER
WT  - DergiPark
SN  - 2148-6689
SP  - 198
EP  - 205
VL  - 8
IS  - 3
LA  - en
AB  - Purpose- One of the most important issues for the survival of organizations is organizational communication. The situation of organizationalcommunication, which will directly affect the relationship between members and management, in non-governmental organizations has beenexamined. The main purpose of the research is to determine the communication status of the civil society phenomenon and its carrier, thenon-governmental organization. Another aim is to analyze the communication and management approach between the management andthe members to find solutions to the problems experienced by NGOs. Within the scope of this purpose, organizational communicationperception was measured in one of the NGOs operating in the aviation field.Methodology- The survey method was used as a data collection tool in the research. Within the scope of the research, the scale wascommunicated to the members of the association via e-mail, WhatsApp, social media, and SMS. Research questions were sent to theparticipants in September 20019. The online survey remained open until November 2009. The answers of 357 participants who respondedto the research were considered valid and included in the analysis. The scales developed by Yiğit (2004) and Takmaz (2009) were adapted tocivil society practices and the data were analyzed with Exploratory Factor Analysis.Findings- According to the results of the research, it can be said that the NGO fulfills its responsibilities towards its members. It is seen thatthere is a sufficient and strong relationship and communication between the NGO management and the members. The NGO managementseeks the opinions of the members when setting targets and also consults the opinions of the members on the issues to be discussed in thehigher boards. This increases the trust in the management by making the members feel valued. The presence of transparent and high-levelorganizational communication in the relevant NGO also contributed to the formation of cooperation between the members and themanagement. This positive situation within the NGO will also have a positive impact on the member's professional and family life.Conclusion- Organizational communication is one of the topics of increasing interest in organizations today. Because organizationalcommunication has benefits for the organization and individuals. These benefits increase the performance of the individual and theproductivity of the organization. Transparent communication in the organization will contribute to the establishment of an environment oftrust in the organization. The fact that the members take part in the management and their opinions are taken on important issues showsthe value given to the members. The ability of NGOs to continue their activities for a long time depends on a high level of organizationalcommunication. SIHAGUVDER demonstrates a transparent, fair, and participatory management approach and uses versatile communicationmethods within the organization. Thus, by gaining the trust of the members, it was ensured that they could take up positions in themanagement again.
KW  - Organization
KW  - organizational communication
KW  - civil society
KW  - non-governmental organization
KW  - SIHAGUVDER
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UR  - https://doi.org/10.17261/Pressacademia.2021.1451
L1  - https://dergipark.org.tr/en/download/article-file/2003799
ER  -