TY  - JOUR
T1  - The Effect of Leadership Styles on Organisational Loneliness and Prosocial Service Behaviours in Hotels
AU  - Özdemir, Necip
AU  - Emir, Oktay
PY  - 2025
DA  - August
Y2  - 2025
DO  - 10.30519/ahtr.1549466
JF  - Advances in Hospitality and Tourism Research (AHTR)
PB  - Akdeniz University
WT  - DergiPark
SN  - 2147-9100
VL  - 0
IS  - Latest Articles
LA  - en
AB  - Effective and efficient management of positive and negative behaviours of hotel employees towards customers and colleagues is important for the success of businesses. The aim of this study is to reveal the effects of autocratic, democratic, laissez-faire and servant leadership styles (LS) on organisational loneliness (OL) levels and prosocial service behaviours (PSB) of five-star hotel employees. Quantitative research methods were used in the research conducted with 785 hotel employees. The research results show that the democratic and servant LS negatively affect OL and positively affect PSB, while laissez-faire LS positively affect OL and negatively affect PSB. The research results are discussed in the context of relevant literature support, and theoretical and practical implications are presented.
KW  - Leadership styles
KW  - organisational loneliness
KW  - prosocial service behaviours
KW  - five-star hotel
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UR  - https://doi.org/10.30519/ahtr.1549466
L1  - https://dergipark.org.tr/en/download/article-file/4211652
ER  -