TY  - JOUR
T1  - Unraveling Decision-Making Complexity: Artificial Intelligence versus Fuzzy AHP-TOPSIS
TT  - Karar Verme Karmaşıklığının Çözülmesi: Yapay Zekâ ile Bulanık AHP-TOPSIS Karşılaştırması
AU  - Gül, Gönül
AU  - Kılıç, Cumali
AU  - Balcı, Orhan
PY  - 2025
DA  - June
Y2  - 2025
JF  - JOEEP: Journal of Emerging Economies and Policy
JO  - JOEEP
PB  - Seyfettin ERDOĞAN
WT  - DergiPark
SN  - 2651-5318
SP  - 227
EP  - 247
VL  - 10
IS  - 1
LA  - en
AB  - In the era of the information age and increasing automation of production processes, managers are increasingly relying on advanced information systems to support their decision-making and planning activities. Among these systems, the emergence of chatbots—specifically ChatGPT, a state-of-the-art conversational agent—represents a significant development. This research presents a comparative analysis of fuzzy AHP-TOPSIS, a traditional MCDM, and AI-based decision-making approaches. A novel framework integrating both methods has been developed to enhance the quality of organizational decision-making. The study focuses on recruitment decisions, comparing outputs generated by ChatGPT with those derived from traditional approaches. Findings reveal that artificial intelligence, as demonstrated by ChatGPT, delivers more accurate and reliable decisions than conventional MCDM’s. Moreover, these AI-generated decisions align closely with the actual selections made by the organization, showcasing their predictive accuracy and potential to optimize recruitment processes.
KW  - Artificial intelligence
KW  - Decision making
KW  - Personnel selection
KW  - Fuzzy AHP-TOPSIS
N2  - Bilgi çağının gelişimi ve üretim süreçlerinin otomasyonunun artmasıyla birlikte yöneticiler karar alma ve planlama faaliyetlerini desteklemek için giderek daha fazla gelişmiş bilgi sistemlerine yönelmektedir. Bu sistemlerin en yeni ve dikkat çekici örneklerden biri ise ileri düzey bir sohbet botu olan ChatGPT’dir. Bu bağlamda araştırma, geleneksel bir çok kriterli karar verme yöntemi olan bulanık AHP-TOPSIS ile yapay zeka tabanlı karar verme yaklaşımlarının karşılaştırmalı bir analizini sunmaktadır. Bu yönüyle çalışma, her iki yöntemi bir araya getirerek örgütsel karar verme kalitesini artırmayı amaçlayan yeni bir çerçeve geliştirmeyi amaçlamaktadır. Ayrıca, işe alım kararlarına odaklanarak ChatGPT tarafından üretilen çıktıları geleneksel yöntemlerle karşılaştırmaktadır. Araştırma bulguları neticesinde, ChatGPT gibi yapay zeka tabanlı sistemlerin geleneksel çok kriterli karar verme yöntemlerine göre daha isabetli kararlar verdiğine ulaşılmıştır. Dahası, yapay zeka tarafından verilen kararların, şirketin halihazırda yaptığı seçimlerle büyük ölçüde uyum sağlayarak tahmin doğruluğunu ve işe alım süreçlerini optimize etme potansiyelini gözler önüne sermektedir.
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L1  - https://dergipark.org.tr/en/download/article-file/4240490
ER  -