TY - JOUR TT - BENCHMARKING IN NON-GOVERNMENTAL ORGANIZATIONS: MANAGERS AND MEMBERS PERSPECTIVES AU - Özmutaf, Metin Nezih AU - Akın, Nisa PY - 2016 DA - August JF - Süleyman Demirel Üniversitesi Vizyoner Dergisi JO - SDÜ Vizyoner Dergisi PB - Süleyman Demirel University WT - DergiPark SN - 1308-9552 SP - 119 EP - 135 VL - 4 IS - 9 KW - STK KW - Kıyaslama KW - Gönüllülük N2 - The main aim of this study is to evaluate the benchmarking in non-governmental organizations in terms of managers and members’ perspectives/perceptions under the scope of managerial processes, acquisition and method factors. The survey form prepared on this subject has been applied over 157 individuals (109 managers and 48 members/volunteers) in 93 NGOs betweeen September 2011-June 2013 in Izmir. The results of the study revealed that each factor is significant at an advanced level. Besides, the managers, in comparison with the members/volunteers, have more positive opinions in terms of managerial processes, when the members/volunteers, have more positive opinions for acquisition and method factors. As a result, a positive correlation at a moderate level between managerial processes and acquisition factors is found in terms of the general, the managers and the members/volunteers UR - https://dergipark.org.tr/en/pub/vizyoner/issue//246063 L1 - https://dergipark.org.tr/en/download/article-file/213899 ER -