TY  - JOUR
TT  - The Attitudes of The Disadvantaged People Towards E-Government Services
AU  - Karaca, Doç. Dr. Nuray GÖKÇEK
PY  - 2012
DA  - December
JF  - ISGUC The Journal of Industrial Relations and Human Resources
JO  - isguc
PB  - Aşkın KESER
WT  - DergiPark
SN  - 2148-9874
SP  - 7
EP  - 28
VL  - 14
IS  - 4
KW  - E-Devlet
KW  - Sosyo-Politik Açıdan Özel Olarak Korunması Gereken Kesimler
KW  - Bilgi ∕ Bilişim ve İletişim Teknolojileri ve E-Devlet Hizmetleri
N2  - The main objective of this research is to determine the attitude levels of the disadvantaged people –disabled, elderly, young, women- in Eskişehir towards e-government services. To that general objective, this study investigated the attitudes towards e-government services of the disabled people and whether their attitude levels towards e-government services varied meaningfully depending on group variable. The research data was collected through “The Scale of Attitude towards E-Government Services” (SATEGS), developed by the researchers. 33 items were established when developing the scale and item total correlation was calculated. 33 items found to be meaningful as a result of these analyses were then examined by factor analysis for construct validity of the scale and a three-factor scale comprising 16 items was obtained as a result of this analysis. Reliability coefficients for the whole scale and the two sub-dimensions determined by varimax rotation were calculated through Cronbach α formula. The Chi-Square test was employed to test the construct validity of the scale could be determined. The research was carried out with 801 disabled people - disabled, elderly, young, women- in Eskişehir, Turkey, in the 2010. The findings from this study revealed that the scale was valid and reliable and that generally disadvantaged people’ level of agreement with the attitude statements for e-state services was high regardless of group.
UR  - https://dergipark.org.tr/en/pub/isguc/issue//268682
L1  - https://dergipark.org.tr/en/download/article-file/235337
ER  -