TY  - JOUR
TT  - A Preliminary Study for Six Sigma Implementationİn Laser in situ Keratomileusis (LASIK) Surgeries
AU  - Taner, Mehmet Tolga
AU  - Kagan, Gamze
AU  - Sahbaz, İbrahim
AU  - Erbas, Engin
AU  - Kagan, Sabahat Beyza
PY  - 2014
DA  - March
JF  - International Review of Management and Marketing
JO  - IRMM
PB  - İlhan ÖZTÜRK
WT  - DergiPark
SN  - 2146-4405
SP  - 24
EP  - 33
VL  - 4
IS  - 1
KW  - Six Sigma
KW  - ophthalmology
KW  - refractive surgery
KW  - complications
N2  - The purpose of this study is to show how a private eye care center in Turkey developed a Six Sigma infrastructure to investigate the root causes of complications occuring during LASIK surgeries. To analyze the collected data, main tools of Six Sigma’s Define-Measure-Analyze-Improve-Control(DMAIC) improvement cycle such as SIPOC table, Fishbone Diagram and, Failure, Mode and Effect Analysis were implemented. Experience of the refractive surgeons, type of microkeratome and hygiene of microkeratome were identified to be Critical-to-Quality (CTQ) factors for a successful LASIK surgery. The most frequent complications of LASIK surgeries were found to be dry eye syndrome, subconjunctival haemorrhage and flap edge melt. The process sigma level was found to be 3.7135.
UR  - https://dergipark.org.tr/en/pub/irmm/issue//355040
L1  - https://dergipark.org.tr/en/download/article-file/366665
ER  -