TY  - JOUR
TT  - An Investigation of Satisfaction Levels of Customers in Healthy Lifestyleand Fitness Center in terms of Some Demographic Variables
AU  - Öztürk, Hüseyin
AU  - Adiloğulları, İlhan
AU  - Ay, Serap MUNGAN
PY  - 2011
DA  - September
JF  - CBÜ Beden Eğitimi ve Spor Bilimleri Dergisi
JO  - CBÜ BESBD
PB  - Manisa Celal Bayar University
WT  - DergiPark
SN  - 2149-1046
SP  - 31
EP  - 38
VL  - 6
IS  - 2
KW  - Sağlıklı Yaşam ve Spor Merkezi
KW  - Müşteri
KW  - Tatmin
N2  - The aim of this study is to examine the satisfaction levels of customers in healthy lifestyle and fitness center (HLSC) in terms of some demographic variables. The sample group consisted of 260 volunteer customers. Customer Satisfaction Survey, developed by Alexandris and Palialia (1999), adapted to Turkish by Kutlu (2006) for the health and fitness participant, was used to collect data. The survey has 24 items and 5 subdimensions, and it is 5-likert type. SPSS 15.0 was used to analyze data. Descriptive methods (Frequency, percentage, mean, standard deviation) were used. Independent t test and ANOVA were used to analyze hypothesis. It was found that the customers of healthy life style and sport center (HLSC) had high levels of satisfaction, married customers showed higher scores than singles ones in the dimensions of physical and psychological satisfaction
UR  - https://dergipark.org.tr/en/pub/cbubesbd/issue//357815
L1  - https://dergipark.org.tr/en/download/article-file/370595
ER  -