TY - JOUR TT - A Social Media Framework of Cultural Museums AU - Özdemir, Gökçe AU - Çelebi, Duygu PY - 2017 DA - December DO - 10.30519/ahtr.375248 JF - Advances in Hospitality and Tourism Research (AHTR) PB - Akdeniz University WT - DergiPark SN - 2147-9100 SP - 101 EP - 119 VL - 5 IS - 2 KW - Culture KW - Museum KW - Social media N2 - Museums are regarded as cultural products and the coreattractions of a destination that offer cultural, historical andartistic possessions for locals as well as tourists.Technological developments in communication have alsocontributed to the museum pre-, onsite and postexperienceof visitors. Thereby, social media enables themuseums to extend their networks also on an internationalbasis with up-to-date and credible information aboutcurrent researches, special events, new exhibitions,excavations in process, and promotional activities. In thissense, this study demonstrates how social media is used bythe museums through a research about the Facebookaccounts of 10 well-known international museums. Thus, a32-category framework is created based on theperformances of each social media account eventually, thisresearch provides insights into creation of an effectivesocial media account with the emphasis on certaincategories’ role to draw and maintain the interest offollowers.  CR - Amato, F., Chianese, A., Mazzeo, A., Moscato, V., Picariello, A., & Piccialli, F. (2013). The talking museum project. Procedia Computer Science, 21, 114-121. CR - Badalotti, E., De Biase, L., & Greenaway, P. (2011). The Future Museum. Procedia Computer Science, 7, 114-116. CR - Bollo, A., & Dal Pozzolo, L. (2005). Analysis of visitor behaviour inside the museum: An empirical study. In Proceedings of the 8th International Conference on Arts and Cultural Management, Montreal, pp.1-13. CR - Chan, N. L., & Guillet, B. D. (2011). 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