TY  - JOUR
TT  - WORLD CLASS MANUFACTURING (WCM) MODEL AND OPERATIONAL PERFORMANCE INDICATORS: COMPARISON BETWEEN WCM FIRMS
AU  - Bilgin Sarı, Emre
PY  - 2018
DA  - December
DO  - 10.24889/ifede.404806
JF  - Dokuz Eylül Üniversitesi İşletme Fakültesi Dergisi
PB  - Dokuz Eylul University
WT  - DergiPark
SN  - 1303-0027
SP  - 249
EP  - 269
VL  - 19
IS  - 2
LA  - en
KW  - World Class Manufacturing
KW  - Operational Performance
KW  - Performance Indicators
KW  - KPI
KW  - KAI
N2  - World ClassManufacturing is an application system that combines best practices which arecompatible with each other so that businesses can continue their activitiessystematically. WCM model has ten operational pillars. In this study, theoperational pillars of the WCM model and the performance indicators in whichthe applications of these pillars are followed are elaborated. The study wasdesigned to monitor operational performance in the WCM model with the help ofKPI/KAI’s and investigate the effects of operational pillars and performanceindicators on total WCM performance. In the research part of the study, twodifferent WCM operator firms are compared and their KPIs are shared.
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UR  - https://doi.org/10.24889/ifede.404806
L1  - https://dergipark.org.tr/en/download/article-file/618812
ER  -