TY  - JOUR
T1  - İZLEK BAĞIMLILIĞI TEORİSİ VE YAPAY ZEKÂ TEKNOLOJİSİNE GEÇİŞ: HİZMET ENDÜSTRİSİ ÜZERİNE BİR ANALİZ
TT  - Path Dependency Theory and the Shift to Artificial Intelligences: An Analysis on the Service Industry
AU  - Tekin Bilbil, Ebru
PY  - 2019
DA  - January
DO  - 10.21550/sosbilder.443051
JF  - Uludağ Üniversitesi Fen-Edebiyat Fakültesi Sosyal Bilimler Dergisi
PB  - Bursa Uludağ University
WT  - DergiPark
SN  - 2564-6834
SP  - 165
EP  - 190
VL  - 20
IS  - 36
LA  - tr
AB  - Bu çalışmanın amacı, yapay zekâ teknolojisiningetireceği değişim, yenilik ve dönüşüm süreçlerinin ilk evrelerinde ortayaçıkan tedirginliğin oluşturucu dinamiklerini, sebeplerini ve aynı zamandabeklentileri, algıları ve kısıtları araştırmaktır. Bu teknolojinin henüztarihsel bir geçmişi olmadığından, bu makale izlek bağımlılığı teorisininevrimsel ve dizileme analizlerinden ziyade, artan geri dönüşler analizineodaklanmaktadır. Bu çalışma araştırma bulgularını üç açıdan analiz etmektedir:(1) Teknoloji, yenilikler ve teknolojik değişim; (2) Geçmiş bilgi ve bilgitabanı, geçmiş tecrübeler, izlenimler, kültür, algılar, tercihler ve yetiler;(3) Rutinler ve rutinler bütünü ile düzenli işleyen ve kurumu mevcut izlektetutan işler ve süreçler. Çalışma şu sorun alanları ortaya tanımlamaktadır: (1)Sanayi 4.0 hakkında bilgi eksikliğinin söz konusu olması, (2) Değişimin nasılve ne biçimde olacağının öngörülememesi, (3) Uyum problemleri, (4) Altyapısalproblemler, (5) Yeni teknolojinin maliyeti, (6) Aktörlerin yeni teknolojiyegeçişte istek ve niyetleri, (7) Çalışanları yapay zeka ve büyük veri üzerineeğitime ihtiyacı.
KW  - izlek bağımlılığı teorisi
KW  - teknoloji
KW  - yenilik
KW  - değişim
KW  - yapay zekâ
KW  - servis endüstrisi
N2  - Based on the path-dependency theory, thisarticle provides an increasing return analysis on the artificial intelligencetechnology. Since this new technology has yet lacked a historical background,this article focuses on increasing returns analysis rather than theevolutionary and sequence analyses of the path dependency theory. This articleaims to analyze the constitutive dynamics and reasons of anxiety; as well as,expectations, perceptions and constraints emerged during the early phases ofinnovation and change. Therefore, this article enables us to understand thereasons of path dependency, by focusing on constraints, concerns and anxietiestowards innovation and change. This article analyzes the research data with thefollowing three aspects: (1) Technology, innovations and technological change;(2) Past knowledge and knowledge base, past experiences, impressions, culture,perceptions, preferences, and abilities; (3) Operations and processes thatoperate regularly with routines. This article is based on the document analysisand qualitative analysis qualified with 10 face-to-face interviews with serviceindustry professionals. This article reveals the following problem areas: (1)The lack of information about Industry 4.0, (2) That the change is unforeseeableand unpredictable, (3) Adaptation problems and (4) Infrastructural problems,(5) The cost of new technology, (6) The desire and will of the actors to newtechnology, (7) The need for training of employees in the field of artificialintelligence and big data.
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UR  - https://doi.org/10.21550/sosbilder.443051
L1  - https://dergipark.org.tr/en/download/article-file/618198
ER  -