@article{article_473106, title={SERVICE QUALITY MODELS IN PARTICIPANT SPORTS SERVICES}, journal={Ege Academic Review}, volume={9}, pages={1213–1224}, year={2009}, author={Yıldız, Süleyman Murat}, keywords={Service quality, model, instrument, sport}, abstract={This article aims to examine service quality in participant sports and to present a summary of the studies carried out to date. This study demonstrates that sport services literature is still in its infancy and no agreement exists on the developed models; furthermore, participant sports services possess different attributes and dimensions than other service industries. Consequently, the models produced by the studies need to be tested in the future on different sample groups for further clarification}, number={4}, publisher={Ege University}