TY - JOUR T1 - AKILLI TELEFON SEÇİM FAKTÖRLERİNİN BÜTÜNLEŞİK YAPISAL EŞİTLİK MODELİ - ANALİTİK HİYERARŞİ SÜRECİ İLE İNCELENMESİ TT - ANALYZING SMARTPHONE CHOOSING FACTORS WITH HYBRID STRUCTURAL EQUATION MODELLİNG – ANALYTIC HIERARCHY PROCESS AU - Perçin, Selçuk AU - Pancaroğlu, Mehmet Serhat PY - 2019 DA - April DO - 10.18092/ulikidince.476865 JF - Uluslararası İktisadi ve İdari İncelemeler Dergisi JO - IJEAS PB - Kenan ÇELİK WT - DergiPark SN - 1307-9832 SP - 113 EP - 130 IS - 23 LA - tr AB - Dünya, Dördüncü Sanayi Devrimi’ne hazırlıkyaparken; teknolojik gelişmeler büyük bir ivme kazanmıştır. Her geçen günbüyüyen ve farklılaşan akıllı telefon pazarı gün geçtikçe gelişmekte,seçenekler artmaktadır. Karar vermek, seçeneklerin artması ve karmaşıklaşmasınedeniyle zorlaşmaya başlamıştır. Çalışmanın amacı etkin bir Çok Kriterli KararVerme (ÇKKV) modeli önermektir. Bu amaçla, bütünleşik Yapısal Eşitlik Modeli(YEM) – Analitik Hiyerarşi Süreci (AHS) kullanılmıştır. Akıllı telefon seçiminietkileyen 4 kriter ve 16 alt kriter kullanılmıştır. Kriterler ve alt kriterlerYEM’den elde edilen bilgilere göre sıralanmıştır. Alternatiflerin altkriterlere göre ikili karşılaştırmaları ve alternatiflerin sıralanması ise AHSile gerçekleştirilmiştir. Çalışma sonucunda maliyet, fiziksel, teknik ve kalitekriterlerinin akıllı telefon seçimi üzerinde anlamlı etkilerinin olduğusonucuna varılmıştır. Ayrıca, karar vericinin akıllı telefon tercihlerini enüst düzeyde etkileyen kriter kalite, etkisi en fazla olan alt kriterler isemarka imajı ve estetik kriterleridir. Oluşturulan model son yıllarda Türkiye vedünyada en fazla satış yapan iki marka üzerinde uygulanmıştır. KW - Akıllı Telefon KW - Analitik Hiyerarşi Süreci (AHS) KW - Yapısal Eşitlik Modeli (YEM) N2 - While the world ispreparing for the Fourth Industrial Revolution; technological developments havegained momentum. The smartphone market which continues improving anddifferentiating is growing day by day, and the number of options areincreasing. Making a decision has begun to become difficult because of thenumber and complexity of options. The purpose of the study is to recommend aneffective Multi Criteria Decision Making (MCDM) model. For this purpose, anintegrated Structural Equation Model (SEM) - Analytic Hierarchy Process (AHP)was used in this study. 4 criteria and 16 sub-criteria were used to influencesmartphone selection. Criteria and sub-criteria are listed according to theresults of SEM. Binary comparisons of alternatives according to sub-criteriaand ranking of alternatives were calculated with AHP. It has been reached thatcost, physical, technical and quality criteria have a significant effect onsmart phone selection, as a result. 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