TY  - JOUR
T1  - Expectations from Personal mHealth Apps through Kano's Model
TT  - Kişisel mSağlık uygulamalarından Kano Modeli ile beklentilerin belirlenmesi
AU  - Barutçu, Süleyman
AU  - Barutçu, Süleyman
AU  - Barutçu, Elif
PY  - 2018
DA  - December
DO  - 10.34231/iuyd.478057
JF  - Journal of Internet Applications and Management
JO  - iuyd
PB  - Selçuk Burak HAŞIOĞLU
WT  - DergiPark
SN  - 1309-8810
SP  - 35
EP  - 48
VL  - 9
IS  - 2
LA  - en
AB  - Themain purpose of this study is to contribute to the development of mHealth appsmore effectively with the Kano model, which better defines user expectationsand measures the effects of these expectations for satisfaction. Assessingusers’ expectations from mHealth apps is crucial. The Kano model is anefficient method in categorizing users’ expectations and guiding mHealth appsdesigners. Moreover, Kano model allows mHealth apps designers to classify theirdesign requirements, depending on the value they deliver to their users, and torecognize when some design requirements/characteristics are redundant. In thisway, designers and developers can avoid wasting valuable time, money andenergy. In the research part of this study, the Kano model was applied in theelicitation of design characteristics for mHealth Apps. The findings of thisdescriptive research, which encompasses 317 students attending PamukkaleUniversity, Denizli, Turkey are presented in detail. In the light of the Kanoanalysis, one-dimensional, attractive and indifferent attributes for mHealthapps design characteristics were identified.
KW  - Health industry
KW  - mHealth apps
KW  - Kano Model
N2  - Bu çalışmanın temel amacı,kullanıcı beklentilerini daha iyi tanımlayan ve bu beklentilerin kullanıcımemnuniyeti üzerindeki etkilerini ölçümleyen Kano modeli ile mSağlıkuygulamalarının daha etkin bir şekilde geliştirilmesine katkıda bulunmaktır.Kullanıcıların mSağlık uygulamalarından beklentilerinin değerlendirilmesiönemlidir. Kano modeli, kullanıcıların mSağlık uygulamalarından beklentilerinigruplandıran ve mSağlık uygulama tasarımcılarına yol gösteren etkin biryöntemdir. Bunun yansıra Kano modeli, mSağlık uygulama tasarımcılarınınkullanıcılarına sundukları değere bağlı olarak tasarımın teknikgereksinimlerini sınıflandırması ve tasarımda dikkate alınmaması gerekengereksinmelerin / özelliklerin tanımlanmasına imkan verir. Bu model sayesindetasarımcılar ve geliştiriciler değerli zaman, para ve enerji israfınıönleyebilirler. Bu çalışmanın araştırma bölümünde, mSağlık uygulamaları tasarımözelliklerinin ortaya çıkarılmasında Kano modeli kullanılmıştır. PamukkaleÜniversitesi'nde (Denizli-Türkiye) öğrenimlerine devam eden 317 öğrenciyikapsayan bu tanımlayıcı araştırmanın bulguları detaylı olarak sunulmuştur. Kanoanalizinin ışığında, mSağlık uygulamaları tasarımı için beklenen, heyecanverici ve fark yaratmayan tasarım özellikleri belirlenmiştir.
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UR  - https://doi.org/10.34231/iuyd.478057
L1  - https://dergipark.org.tr/en/download/article-file/609136
ER  -