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Başak Ayyar
Başak Ayyar
MBIS Danışmanlık
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Industrial Engineering
Stochastic (Probability ) Process
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MBIS Danışmanlık
Publications
Process-Oriented Evaluation of Customer Satisfaction: Process Mining Application in a Call Center
Authors:
Onur Doğan
,
Başak Ayyar
,
Gültekin Cagıl
Published: 2021 ,
International Journal of Engineering Research and Development
DOI: 10.29137/umagd.771113
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Articles published in
International Journal of Engineering Research and Development
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