THE MODERATOR ROLE OF ORGANIZATIONAL SUPPORT IN THE RELATIONSHIP BETWEEN JOB STRESS AND PRESENTEEISM AMONG HEALTHCARE WORKERS

Year 2024, Volume: 6 Issue: 1, 11 - 32, 30.04.2024

Ersan Dikili

Abstract

The phenomenon of presenteeism among healthcare workers, which is vital in terms of its direct intervention in human life, emerges as a critical but often overlooked factor that affects both the well-being of employees and the quality of patient care. Determining the factors that trigger and prevent presenteeism, which occurs as a result of employees’ mental disconnection from work as a result of going to work despite being sick, is very important for public health. Based on this point, the moderator role of perceived organizational support in the effect of job stress on presenteeism was investigated in this study. The study included 396 healthcare professionals working in hospitals in Istanbul. According to the findings of the study, perceived job stress increases presenteeism, while perceived organizational support decreases it. In addition, the moderating role of perceived organizational support was determined in the effect of perceived job stress on presenteeism. Accordingly, organizational support decreases the effect of perceived job stress on presenteeism. Within the framework of the research findings, it is important for the Ministry of Health and health organizations to collaboratively implement comprehensive strategies that not only alleviate job stress but also robustly develop organizational support structures, thereby significantly reducing presenteeism and promoting a healthier, more resilient health workforce

Keywords

Job stress,, organizational support, presenteeism, health workers

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