Demografik Özellikler (Eğitim Düzeyi ve Kıdem) kapsamında Çalışanların İş Tatmini ve Takım İklimi Algıları: Bir Alan Araştırması

Year 2022, Volume: 14 Issue: 3, 267 - 278, 30.09.2022

Mustafa Tuncer Okumuş İsmail Bakan

https://doi.org/10.52791/aksarayiibd.1053533

Cited By: 1

Abstract

İş tatmini ve takım iklimi çalışanların üretkenliği ve yenilikçiliği için önemli olan iki konudur. Bu araştırmada iş tatmini ve takım ikliminin demografik özelliklere göre farklılık gösterip göstermediği incelenmiştir. Bu amaçla, Kahramanmaraş İtfaiye Müdürlüğünde görev yapan 213 çalışan üzerinde anket uygulanmıştır. Çalışanların iş tatmini ve takım iklimi algılarının demografik özelliklerine göre farklılıklarını belirleyebilmek amacıyla tek yönlü varyans analizi (ANOVA) kullanılmıştır. Araştırma neticesinde, çalışanların iş tatmini ve takım iklimi algılarında, demografik özelliklerine bağlı olarak anlamlı farklılıklar oluştuğu belirlenmiştir. Araştırmanın iki temel değişkeni olan iş tatmini ve takım iklimine yönelik algıların, çalışanların eğitim düzeyi ve kıdem faktörlerine göre farklılık oluştuğu bulgusu elde edilmiştir.

Keywords

takım iklimi, iş tatmini, eğitim düzeyi, kıdem

Supporting Institution

-

Project Number

-

Thanks

-

Employees' Perception Of Job Satisfaction And Team Climate Regarding Demographic Characteristics (Education Level and Seniority): A Field Research

Abstract

Job satisfaction and team climate in which people work together are important for employee productivity and innovation. These two concepts are two factors that can create costs for the organization and the employee. In this study, it has been investigated whether job satisfaction and team climate differ according to demographic characteristics, namely education level and seniority. For this purpose, a questionnaire was applied to 213 employees working in the fire department in Kahramanmaraş. One-way analysis of variance (ANOVA) was used to specify the discrepancy between workers' job satisfaction and team climate perceptions as for that demographic features. As a result of the investigate, it has been seen that there are meaningful differences in job satisfaction and team climate perceptions depending on the demographic features of the workers. It has been concluded that job satisfaction varies as for that education level and tenure factors. It was also concluded that there is a meaningful discrepancy among the variable of team climate, regarding participants’ education level and working year.

Keywords

team climate, job satisfaction, educational level, seniority

Project Number

-

References

• Abramis, D. J. (1994). Work role ambiguity, job satisfaction, and job performance: Meta-analyses and review. Psychological Reports, 75(3_suppl), 1411-1433.
• Anderson N. R. ve West M. A. (1998). Measuring climate for work group ınnovation: Development and validation of the team climate ınventory. Journal of Organisational Behavior, 19, 235-258.
• Aşan Ö. ve Aydın E. M. (Ed. ). (2006). Örgütsel davranış, İstanbul: Arıkan Basım Yayın.
• Badillo‐Amador, L. ve Vila, L. E. (2013). Education and skill mismatches: Wage and job satisfaction consequences. International Journal of Manpower, 34(5), 416-428.
• Bain, P. G., Mann, L. ve Pirola-Merlo, A. (2001). The ınnovation ımperative: The relationships between team climate, ınnovation, and performance ın research and development teams. Small Group Research, 32(1), 55-73.
• Bakan İ., (2009). Çalışanların ‘yöneticilerden tatmin’ ve ‘genel tatmin’ düzeyleri ile demografik özellikleri arasındaki ilişkiler: Bir alan çalışması. Marmara Üniversitesi Sosyal Bilimler Enstitüsü Hakemli Öneri Dergisi, 8(31), 53-67.
• Bear, J. B. ve Woolley, A.W. (2011). The role of gender in team collaboration and performance. Interdisciplinary Science Reviews, 36(2), 146-153.
• Bellmann, L. ve Hübler, O. (2020). Working from home, job satisfaction and work–life balance–robust or heterogeneous links?. International Journal of Manpower, 42(3), 424-441.
• Bender, K. A., Donohue, S. M. ve Heywood, J. S. (2005). Job satisfaction and gender segregation. Oxford Economic Papers, 57(3), 479-496.
• Bock, G. W., Zmud, R. W., Kim, Y. G. ve Lee, J. N. (2005). Behavioral ıntention formation in knowledge sharing: Examining the roles of extrinsic motivators, social-psychological factors, and organizational climate. MIS Quarterly, 29(1), 87-111.
• Boswell C. ve Cannon S. (ed.) (2009). Outsourcing, team work and business management. NewYork: Nova Science Publishers.
• Brush, D. H., Moch, M. K. ve Pooyan, A. (1987). Individual demographic differences and job satisfaction. Journal of Organizational Behavior, 8(2), 139-155.
• Bublitz, E., Nielsen, K., Noseleit, F. ve Timmermans, B. (2018). Entrepreneurship, human capital, and labor demand: a story of signaling and matching. Industrial and Corporate Change, 27(2), 269-287.
• Chatman, J. A. ve Flynn, F. J. (2001). The influence of demographic heterogeneity on the emergence and consequences of cooperative norms in work teams. Academy of Management Journal, 44(5), 956-974.
• Chen, G., Tjosvold, D. ve Liu, C. (2006). Cooperative goals, leader people and productivity values: their contribution to top management teams in china, Journal of Management Studies, 43(5), 1177-1200.
• Choi, J. N. ve Sy, T. (2010). Group‐level organizational citizenship behavior: Effects of demographic faultlines and conflict in small work groups. Journal of Organizational Behavior, 31(7), 1032-1054.
• Clark, A., Oswald, A. ve Warr, P. (1996). Is job satisfaction u‐shaped in age?. Journal of Occupational and Organizational Psychology, 69(1), 57-81.
• Côté, K., Lauzier, M. ve Stinglhamber, F. (2020). The relationship between presenteeism and job satisfaction: A mediated moderation model using work engagement and perceived organizational support, European Management Journal, 39, 270-278.
• Erdoğan İ., (2007). İşletmelerde davranış, İstanbul: Malatyalı İşadamları Derneği Yönetim Yayınları.
• Eren E., (2012). Örgütsel davranış ve yönetim psikolojisi, İstanbul: Beta Basım.
• Faldetta, G., Fasone, V. ve Provenzano, C. (2013). Turnover in the hospitality ındustry: Can reciprocity solve the problem. Revista de Turismo y Patrimonio Cultural, 11, 583- 595.
• Fairbrother, K. ve Warn, J. (2003). Workplace dimensions, stress and job satisfaction, Journal of Managerial Psychology, 18(1), 8-21.
• Fisher, C. D. (2000). Mood and emotions while working: missing pieces of job satisfaction?. Journal of Organizational Behavior: The International Journal of Industrial, Occupational and Organizational Psychology and Behavior, 21(2), 185-202.
• Furnham, A., Eracleous, A. ve Chamorro‐Premuzic, T. (2009). Personality, motivation and job satisfaction: Hertzberg meets the big five. Journal of Managerial Psychology, 24(8), 765-779.
• Glenn, N. D. ve Weaver, C. N. (1982). Further evidence on education and job satisfaction. Social Forces, 61(1), 46-55.
• González-Romá, V., Fortes-Ferreira, L. ve Peiro, J. M. (2009). Team climate, climate strength and team performance. A longitudinal study. Journal of Occupational and Organizational Psychology, 82(3), 511-536.
• Gregson, T. ve Wendell, J. (1994). Role conflict, role ambiguity, job satisfaction and the moderating effect of job-related self-esteem: A latent variable. Journal of Applied Business Research (JABR), 10(2), 106-113.
• Güney S., (2011). Örgütsel davranış, Ankara: Nobel Yayın Dağıtım.
• Hair, J. F. JR., Anderson, R. E., Tatham, R. L. ve Black, W. C. (1998). Multivariate data analysis, (5th Edition). Upper Saddle River, NJ: PrenticeHall.
• Hiriyappa, B. (2008). Organizational behavior, NewDelhi: New Age International Ltd.
• Inegbedion, H., Inegbedion, E., Peter, A. ve Harry, L. (2020). Perception of workload balance and employee job satisfaction in work organisations. Heliyon, 6(1), e03160.
• İsmail, N. (2012). Organizational commitment and job satisfaction among staff of higher learning education ınstitutions in kelantan (Master’s thesis, Universiti Utara Malaysia). Retrived from https://etd.uum.edu.my/3003/3/Norizan_Ismail.pdf
• Judge, T. A., Heller, D. ve Mount, M. K. (2002). Five-factor model of personality and job satisfaction: A meta-analysis. Journal of Applied Psychology, 87(3), 530.
• Kalleberg, A. L. (1977). Work values and job rewards: A theory of job satisfaction. American Sociological Review, 42(1), 124-143.
• Kondalkar, V. G. (2007). Organisational behaviour, NewDelhi: New Age International Ltd.
• Kosteas, V. D. (2011). Job satisfaction and promotions. Industrial Relations: A Journal of Economy and Society, 50(1), 174-194.
• Kumar, N. (2009). Organizational behaviour: A new look concept; theory & cases, Mumbai: Himalaya Publishing House.
• Kutanis R. Ö. ve Mesci M. (2010). Örgütsel adaletin çalışanların iş tatminine etkisi: Turizm alanında eğitim veren bir yükseköğretim kurumuna yönelik bir örnek olay çalışması. Selçuk Üniversitesi İktisadi ve İdari Bilimler Fakültesi Sosyal ve Ekonomik Araştırmalar Dergisi, 19, 527-552.
• Labrague, L. J., Nwafor, C. E. ve Tsaras, K. (2020). Influence of toxic and transformational leadership practices on nurses' job satisfaction, job stress, absenteeism and turnover ıntention: A cross‐sectional study. Journal of Nursing Management, 28(5), 1104-1113.
• Levecque, K., Roose, H., Vanroelen, C. ve Rossem, R. V. (2014). Affective team climate: A multi-level analysis of psychosocial working conditions and psychological distress in team workers. Acta Sociologica, 57(2), 153-166.
• Lin, C. Y. ve Huang, C. K. (2020). Employee turnover ıntentions and job performance from a planned change: The effects of an organizational learning culture and job satisfaction. International Journal of Manpower, 42(3), 409-423.
• Liu, C. M., Chien, C. W., Chou, P., Liu, J. H., Chen, V. T. K., Wei, J., ... ve Lang, H. C. (2005). An analysis of job satisfaction among physician assistants in taiwan. Health Policy, 73(1), 66-77. doi.org/10.1016/j.healthpol.2004.10.004
• Lu, H., While, A. E. ve Barriball, K. L. (2005). Job satisfaction among nurses: A literature review. International Journal of Nursing Studies, 42(2), 211-227.
• Macintosh, E. W. ve Doherty, A. (2010). The ınfluence of organizational culture on job satisfaction and ıntention to leave. Sport Management Review, 13(2), 106-117.
• Mcsahne S.L. ve Vonglinow M.A. (2016). Örgütsel davranış, (çev. Ayşe Günsel ve Serdar Bozkurt), Ankara: Nobel Akademik Yayıncılık.
• Molleman, E. (2005). Diversity in demographic characteristics, abilities and personality traits: Do faultlines affect team functioning?. Group Decision and Negotiation, 14(3), 173-193.
• O'brien, G. E. ve Dowling, P. (1981). Age and job satisfaction. Australian Psychologist, 16(1), 49-61.
• Okhuysen G. A. ve Bechky B. A. (2011). Handbook of principles of organizational behavior: Indispensable knowledge for evidence-based management, edited by Edwin Locke, West Sussex: John Wiley & Sons, Incorporated. https://sites.duke.edu/larrick/files/2014/09/2009-Larrick-Handbook-of-Principles-of-Org-Behavior.pdf
• Oshagbemi, T. (1999). Academics and their managers: A comparative study in job satisfaction. Personnel Review, 28(1/2), 108-123.
• Pınar A. H. (Ed.). (2011). Takım yönetimi ve liderliği, Ankara: Gazi Kitabevi.
• Pirola-Merlo, A., Härtel, C., Mann, L. ve Hirst, G. (2002). How leaders ınfluence the ımpact of affective events on team climate and performance in r&d teams. The Leadership Quarterly, 13(5), 561-581.
• Poggi, A. (2010). Job satisfaction, working conditions and aspirations. Journal of Economic Psychology, 31(6), 936-949.
• Robbins S.P. ve Judge T.A., (2017). Örgütsel davranış (çev. İnci Erdem), Ankara: Nobel Akademik Yayıncılık.
• Robbins, S. P., De Cenzo, D. A. ve Coulter, M. K. (2016). Yönetimin esasları: Temel kavramlar ve uygulamalar (çev. A. Öğüt), Ankara: Nobel Akademik Yayıncılık.
• Saari, L. M. ve Judge, T. A. (2004). Employee attitudes and job satisfaction. human resource management: Published in cooperation with the school of business administration. The University of Michigan and in Alliance with the Society of Human Resources Management, 43(4), 395-407.
• Schneider, B. (ed.) (1990). The climate for service: an application of the climate construct. San Francisco: Jossey-Bass.
• Shajahan S. ve Shajahan L. (2000). Organisation behaviour. NewDelhi: New Age International Ltd.
• Sims, R. R. (2002). Managing organizational behavior. Westport: Greenwood Publishing Group, Incorporated.
• Suryawan, I. G. R., Ardana, I. K. ve Suwandana, I. G. M. (2021). Transformational leadership, work stress and turnover ıntention: The mediating role of job satisfaction. American Journal of Humanities and Social Sciences Research (AJHSSR), 5(1), 146-157.
• Şimşek M. Ş., Akgemci T. ve Çelik A. (2011). Davranış bilimlerine giriş ve örgütlerde davranış. (7.Baskı), Ankara: Gazi Kitabevi.
• Tarrant, T. ve Sabo, C. E. (2010). Role conflict, role ambiguity, and job satisfaction in nurse executives. Nursing Administration Quarterly, 34(1), 72-82.
• Taylor, J. ve Bowers D.G., (1972). Survey of organizations: A machine-scored standardized questionnaire ınvestment. University of Michigan, Ann Arbor: MI.
• Thurichelvi A. ve Supriya M.V. (2009). Emotional ıntelligence and job satisfaction. Asia-Pacific Business Review, V(2), 109-115.
• Tietjen, M. A. ve Myers, R. M. (1998). Motivation and job satisfaction. Management Decision, 36(4), 226-231.
• Tjosvold, D., Law, K. S. ve Sun, H. F. (2003). Collectivistic and ındividualistic values: Their effects on group dynamics and productivity in china. Group Decision and Negotiation, 12(3), 243-263.
• Vila, L. E. ve Garcia‐Mora, B. (2005). Education and the determinants of job satisfaction. Education Economics, 13(4), 409-425.
• Wilborn, LCR. (1999). An ınvestigation of the relationships between diversity management training ınvolement with the personal ınputs and outputs of managers in the lodging ındustry (Doctoral dissertation), Available from ProQuest Dissertations and Theses database. (Order No. 3123753).
• Xue, Y., Bradley, J., ve Liang, H. (2011). Team climate, empowering leadership, and knowledge sharing. Journal of Knowledge Management, 15(2), 299-312.
• Zhu, Y. Q., Gardner, D. G., ve Chen, H. G. (2018). Relationships between work team climate, ındividual motivation, and creativity. Journal of Management, 44(5), 2094-2115.