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Lider-üye etkileşiminin iş becerikliliği üzerindeki etkisinde örgüt temelli özsaygının aracılık rolü

Year 2024, , 1 - 9, 30.06.2024
https://doi.org/10.58588/aru-jfeas.1334703

Abstract

Literatürde yapılan çalışmalar ve iş talepleri-iş kaynakları teorisi ışığında bu araştırmanın amacı lider-üye etkileşiminin, örgüt temelli özsaygı aracılığı ile iş becerikliliği üzerindeki etkisini tespit etmektir. Bu kapsamda bir kamu bankasının beş ilin bağlı olduğu bir koordinatörlüğünde çalışan 297 kişi çalışmanın ana kütlesi olarak belirlenmiştir. Araştırmanın örneklemini oluşturan 240 katılımcıdan online anket yöntemi ile veriler toplanmıştır. Toplanan veriler paket programlar aracılığı ile analiz edilmiştir. Analiz sonuçlarına göre, lider-üye etkileşimi hem örgüt temelli özsaygıyı hem de iş becerikliliğini pozitif etkilemektedir. Ayrıca örgüt temelli özsaygı, lider-üye etkileşimi ile iş becerikliliği arasındaki ilişkiye aracılık etmektedir. Araştırma kapsamında elde edilen bu bulgular doğrultusunda; liderlerin, yüksek kaliteli ilişkiye sahip olduğu çalışanlara daha fazla kaynak sağlamaları, çalışanların iş taleplerinin üstesinden gelmelerine, örgüt içerisinde değerli, önemli ve yeterli hissetmelerine; böylece somut iş rolü sınırlarını ve soyut iş rolü algılarını değiştirmek için motive olmalarına neden olabilmektedir.

Ethical Statement

Çalışma, İnönü Üniversitesi Sosyal ve Beşeri Bilimler Bilimsel Araştırma ve Yayın Etik Kurulu tarafından değerlendirilmiş ve 27 Temmuz 2023 tarihinde E.325911-10 sayılı karar ile etik açıdan uygun bulunmuştur.

References

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  • Berg, J. M., Dutton, J. E. ve Wrzesniewski, A. (2008). What is job crafting and why does it matter. Retrieved form the website of Positive Organizational Scholarship.
  • Bowling, N. A., Eschleman, K. J., Wang, Q., Kirkendall, C. ve Alarcon, G. (2010). A meta‐analysis of the predictors and consequences of organization‐based self‐esteem. Journal of occupational and organizational psychology, 83(3), 601-626.
  • Demerouti, E. (2014). Design your own job through job crafting. European Psychologist, 19(4), 237–247. https://doi.org/10.1027/1016-9040/a000188
  • Demiray, S. ve İrge, N. T. (2022). The effect of psychological capital and leader-member exchange on job crafting and organizational synergy: The case of a public hospital. Business & Management Studies: An International Journal, 10(1), 261-279. https://doi.org/10.15295/bmij.v10i1.1998
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  • Ferris, D. L., Brown, D. J. ve Heller, D. (2009). Organizational supports and organizational deviance: the mediating role of organization-based self-esteem. Organizational Behavior and Human Decision Processes, 108(2), 279-286. https://doi.org/10.1016/j.obhdp.2008.09.001
  • Gardner, D. G., Van Dyne, L. ve Pierce, J. L. (2004). The effects of pay level on organization‐based self‐esteem and performance: a field study. Journal of occupational and organizational psychology, 77(3), 307-322. https://doi.org/10.1348/0963179041752646
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  • Kim, M. ve Beehr, T. A. (2022). The role of organization-based self-esteem and job resources in promoting employees’ job crafting behaviors. The International Journal of Human Resource Management, 33(19), 3822-3849. https://doi.org/10.1080/09585192.2021.1934711
  • Kim, M. ve Beehr, T. A. (2022). The role of organization-based self-esteem and job resources in promoting employees’ job crafting behaviors. The International Journal of Human Resource Management, 33(19), 3822-3849. https://doi.org/10.1080/09585192.2021.1934711
  • Kua, C. C. ve Wu, C. Y. (2022). Workplace ostracism and job performance: the moderated mediation model of organization-based self-esteem and performance goal orientation. Career Development International, 27(2), 260-273. https://doi.org/10.1108/CDI-02-2021-0035
  • Landry, G. ve Vandenberghe, C. (2009). Role of commitment to the supervisor, leader-member exchange, and supervisor-based self-esteem in employee-supervisor conflicts. The Journal of social psychology, 149(1), 5-28. https://doi.org/10.3200/SOCP.149.1.5-28
  • Lee, K. (2020). The joint effects of leader–member exchange and team-member exchange in predicting job crafting. Sustainability, 12(8), 3283. https://doi.org/10.3390/su12083283
  • Liao, E. Y. ve Hui, C. (2021). A resource-based perspective on leader-member exchange: an updated meta-analysis. Asia Pacific Journal of Management, 38, 317-370.
  • Litano, M. L., Major, D. A., Landers, R. N., Streets, V. N. ve Bass, B. I. (2016). A meta-analytic investigation of the relationship between leader-member exchange and work-family experiences. The Leadership Quarterly, 27(5), 802-817. https://doi.org/10.1016/j.leaqua.2016.06.003
  • Martin, R., Guillaume, Y., Thomas, G., Lee, A. ve Epitropaki, O. (2016). Leader–member exchange (LMX) and performance: A meta‐analytic review. Personnel psychology, 69(1), 67-121.
  • Örnek, A. Ş., Topkaya, S. ve Çevik, F. F. (2022). İş becerikliliği ve çalışan iyi oluşu üzerine nicel bir araştırma. Yönetim Bilimleri Dergisi, (Özel Sayı), 241-270. https://doi.org/10.35408/comuybd.1151163
  • Park, S. ve Park, S. (2023). Contextual antecedents of job crafting: review and future research agenda. European Journal of Training and Development, 47(1/2), 141-165. https://doi.org/10.1108/EJTD-06-2021-0071
  • Paşaoğlu Baş, D., Rençber, İ. ve Osman, A. A. (2022). Lider-üye etkileşiminin sanal kaytarma davranışı üzerindeki etkisinde etkileşim adaletinin aracılık rolü. Gümüşhane Üniversitesi Sosyal Bilimler Dergisi, 13(2), 690–707.
  • Pierce, J. L. ve Gardner, D. G. (2004). Self-esteem within the work and organizational context: A review of the organization-based self-esteem literature. Journal of management, 30(5), 591-622. https://doi.org/10.1016/j.jm.2003.10.001
  • Pierce, J. L. ve Gardner, D. G. (2009). Relationships of personality and job characteristics with organization‐based self‐esteem. Journal of Managerial Psychology, 24(5), 392-409. https://doi.org/10.1108/02683940910959735
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  • Pierce, J. L., Gardner, D. G., Dunham, R. B. ve Cummings, L. L. (1993). Moderation by organization-based self-esteem of role condition-employee response relationships. Academy of management journal, 36(2), 271-288. https://doi.org/10.5465/256523
  • Qi, J., Zhang, K., Fu, X., Zhao, X. ve Wang, L. (2019). The effects of leader–member exchange, internal social capital, and thriving on job crafting. Social Behavior and Personality: an international journal, 47(6), 1-10. https://doi.org/10.2224/sbp.7981
  • Rockstuhl, T., Dulebohn, J. H., Ang, S. ve Shore, L. M. (2012). Leader–member exchange (LMX) and culture: A meta-analysis of correlates of LMX across 23 countries. Journal of applied psychology, 97(6), 1097. https://doi.org/10.1037/a0029978
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  • Sekiguchi, T., Burton, J. P. ve Sablynski, C. J. (2008). The role of job embeddedness on employee performance: the interactive effects with leader–member exchange and organization‐based self‐esteem. Personnel psychology, 61(4), 761-792.
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The mediating role of organization-based self-esteem in the effect of leader-member interaction on job resourcefulness

Year 2024, , 1 - 9, 30.06.2024
https://doi.org/10.58588/aru-jfeas.1334703

Abstract

In the light of studies in the literature and job demands-job resources theory, the aim of this research is to determine the effect of leader-member interaction on job resourcefulness through organization-based self-esteem. In this context, 297 people working in a coordination office of a public bank in five provinces were determined as the main body of the study. Data were collected from 240 participants who constituted the sample of the research by online survey method. The collected data were analyzed by means of package programs. According to the results of the analysis, leader-member interaction positively affects both organizational-based self-esteem and job resourcefulness. In addition, organizational-based self-esteem mediates the relationship between leader-member interaction and job resourcefulness. In line with these findings obtained within the scope of the research; leaders' providing more resources to employees with whom they have high quality relationships may cause employees to overcome their job demands, to feel valuable, important and sufficient within the organisation, and thus to be motivated to change their concrete job role boundaries and abstract job role perceptions.

References

  • Akalın, Ç. (2006). Duygusal örgütsel bağlılık gelişiminde çalışanların algıladığı örgütsel destek ve ara bir değişken olarak örgüt temelli öz-saygı (Yayımlanmamış Yüksek lisans tezi). Hacettepe Üniversitesi Sosyal Bilimler Enstitüsü, Ankara.
  • Arslan, F. (2022). İş yaşamında lider-üye etkileşimin yiyecek-içecek çalışanlarının iş performansına ve örgütsel özdeşleşme düzeylerine etkisi. Çatalhöyük Uluslararası Turizm ve Sosyal Araştırmalar Dergisi, (8), 148-155.
  • Bauer, T. N. ve Green, S. G. (1996). Development of leader-member exchange: a longitudinal test. Academy of management journal, 39(6), 1538-1567. https://doi.org/10.5465/257068
  • Berg, J. M., Dutton, J. E. ve Wrzesniewski, A. (2008). What is job crafting and why does it matter. Retrieved form the website of Positive Organizational Scholarship.
  • Bowling, N. A., Eschleman, K. J., Wang, Q., Kirkendall, C. ve Alarcon, G. (2010). A meta‐analysis of the predictors and consequences of organization‐based self‐esteem. Journal of occupational and organizational psychology, 83(3), 601-626.
  • Demerouti, E. (2014). Design your own job through job crafting. European Psychologist, 19(4), 237–247. https://doi.org/10.1027/1016-9040/a000188
  • Demiray, S. ve İrge, N. T. (2022). The effect of psychological capital and leader-member exchange on job crafting and organizational synergy: The case of a public hospital. Business & Management Studies: An International Journal, 10(1), 261-279. https://doi.org/10.15295/bmij.v10i1.1998
  • Demirbanka, F. ve Taşlıyan, M. (2022). Sosyal zekanın iş becerikliliği etkisi üzerine bir alan araştırması. Journal of Pure Social Sciences, 3(4), 27-40.
  • Dienesch, R. M. ve Liden, R. C. (1986). Leader-member exchange model of leadership: A critique and further development. Academy of management review, 11(3), 618-634. https://doi.org/10.5465/amr.1986.4306242
  • Dulebohn, J. H., Bommer, W. H., Liden, R. C., Brouer, R. L. ve Ferris, G. R. (2012). A meta-analysis of antecedents and consequences of leader-member exchange: Integrating the past with an eye toward the future. Journal of management, 38(6), 1715-1759.
  • Ferris, D. L., Brown, D. J. ve Heller, D. (2009). Organizational supports and organizational deviance: the mediating role of organization-based self-esteem. Organizational Behavior and Human Decision Processes, 108(2), 279-286. https://doi.org/10.1016/j.obhdp.2008.09.001
  • Gardner, D. G., Van Dyne, L. ve Pierce, J. L. (2004). The effects of pay level on organization‐based self‐esteem and performance: a field study. Journal of occupational and organizational psychology, 77(3), 307-322. https://doi.org/10.1348/0963179041752646
  • Gerstner, C. R. ve Day, D. V. (1997). Meta-Analytic review of leader–member exchange theory: Correlates and construct issues. Journal of applied psychology, 82(6), 827. https://doi.org/10.1037/0021-9010.82.6.827
  • Hui, C. ve Lee, C. (2000). Moderating effects of organization-based self-esteem on organizational uncertainty: Employee response relationships. Journal of management, 26(2), 215-232.
  • Ilies, R., Nahrgang, J. D. ve Morgeson, F. P. (2007). Leader-member exchange and citizenship behaviors: a meta-analysis. Journal of applied psychology, 92(1), 269. https://doi.org/10.1037/0021-9010.92.1.269
  • Kaffashan Kakhki, M., Namdar Joyame, E., Malakooti Asl, N. ve Harati, H. (2022). Modeling the Effect of Trust on Librarians’ Knowledge Sharing: Assessing the Effect of Organizational Intelligence and Organization-Based Self-Esteem as Mediators. Public Library Quarterly, 1-22. https://doi.org/10.1080/01616846.2021.2024326
  • Kanbur, E. ve Yılmaz Y. (2022). İş becerikliliğinin akış deneyimi üzerindeki etkisi: AFAD Karadeniz Bölgesi. Afet ve Risk Dergisi, 5(2), 623-639. https://doi.org/10.35341/afet.1114406
  • Kerse, G. (2017). İş becerikliliği (job crafting) ölçeğini Türkçe’ye uyarlama ve duygusal tükenme ile ilişkisini belirleme. İşletme Araştırmaları Dergisi, 9(4), 283-304.
  • Kim, M. ve Beehr, T. A. (2018). Organization-based self-esteem and meaningful work mediate effects of empowering leadership on employee behaviors and well-being. Journal of Leadership & Organizational Studies, 25(4), 385-398. https://doi.org/10.1177/1548051818762
  • Kim, M. ve Beehr, T. A. (2022). The role of organization-based self-esteem and job resources in promoting employees’ job crafting behaviors. The International Journal of Human Resource Management, 33(19), 3822-3849. https://doi.org/10.1080/09585192.2021.1934711
  • Kim, M. ve Beehr, T. A. (2022). The role of organization-based self-esteem and job resources in promoting employees’ job crafting behaviors. The International Journal of Human Resource Management, 33(19), 3822-3849. https://doi.org/10.1080/09585192.2021.1934711
  • Kua, C. C. ve Wu, C. Y. (2022). Workplace ostracism and job performance: the moderated mediation model of organization-based self-esteem and performance goal orientation. Career Development International, 27(2), 260-273. https://doi.org/10.1108/CDI-02-2021-0035
  • Landry, G. ve Vandenberghe, C. (2009). Role of commitment to the supervisor, leader-member exchange, and supervisor-based self-esteem in employee-supervisor conflicts. The Journal of social psychology, 149(1), 5-28. https://doi.org/10.3200/SOCP.149.1.5-28
  • Lee, K. (2020). The joint effects of leader–member exchange and team-member exchange in predicting job crafting. Sustainability, 12(8), 3283. https://doi.org/10.3390/su12083283
  • Liao, E. Y. ve Hui, C. (2021). A resource-based perspective on leader-member exchange: an updated meta-analysis. Asia Pacific Journal of Management, 38, 317-370.
  • Litano, M. L., Major, D. A., Landers, R. N., Streets, V. N. ve Bass, B. I. (2016). A meta-analytic investigation of the relationship between leader-member exchange and work-family experiences. The Leadership Quarterly, 27(5), 802-817. https://doi.org/10.1016/j.leaqua.2016.06.003
  • Martin, R., Guillaume, Y., Thomas, G., Lee, A. ve Epitropaki, O. (2016). Leader–member exchange (LMX) and performance: A meta‐analytic review. Personnel psychology, 69(1), 67-121.
  • Örnek, A. Ş., Topkaya, S. ve Çevik, F. F. (2022). İş becerikliliği ve çalışan iyi oluşu üzerine nicel bir araştırma. Yönetim Bilimleri Dergisi, (Özel Sayı), 241-270. https://doi.org/10.35408/comuybd.1151163
  • Park, S. ve Park, S. (2023). Contextual antecedents of job crafting: review and future research agenda. European Journal of Training and Development, 47(1/2), 141-165. https://doi.org/10.1108/EJTD-06-2021-0071
  • Paşaoğlu Baş, D., Rençber, İ. ve Osman, A. A. (2022). Lider-üye etkileşiminin sanal kaytarma davranışı üzerindeki etkisinde etkileşim adaletinin aracılık rolü. Gümüşhane Üniversitesi Sosyal Bilimler Dergisi, 13(2), 690–707.
  • Pierce, J. L. ve Gardner, D. G. (2004). Self-esteem within the work and organizational context: A review of the organization-based self-esteem literature. Journal of management, 30(5), 591-622. https://doi.org/10.1016/j.jm.2003.10.001
  • Pierce, J. L. ve Gardner, D. G. (2009). Relationships of personality and job characteristics with organization‐based self‐esteem. Journal of Managerial Psychology, 24(5), 392-409. https://doi.org/10.1108/02683940910959735
  • Pierce, J. L., Gardner, D. G., Cummings, L. L. ve Dunham, R. B. (1989). Organization-based self-esteem: Construct definition, measurement, and validation. Academy of Management journal, 32(3), 622-648. https://doi.org/10.5465/256437
  • Pierce, J. L., Gardner, D. G., Dunham, R. B. ve Cummings, L. L. (1993). Moderation by organization-based self-esteem of role condition-employee response relationships. Academy of management journal, 36(2), 271-288. https://doi.org/10.5465/256523
  • Qi, J., Zhang, K., Fu, X., Zhao, X. ve Wang, L. (2019). The effects of leader–member exchange, internal social capital, and thriving on job crafting. Social Behavior and Personality: an international journal, 47(6), 1-10. https://doi.org/10.2224/sbp.7981
  • Rockstuhl, T., Dulebohn, J. H., Ang, S. ve Shore, L. M. (2012). Leader–member exchange (LMX) and culture: A meta-analysis of correlates of LMX across 23 countries. Journal of applied psychology, 97(6), 1097. https://doi.org/10.1037/a0029978
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There are 53 citations in total.

Details

Primary Language Turkish
Subjects Leadership
Journal Section Research Articles
Authors

Nuri Karaca 0000-0002-6735-9574

Publication Date June 30, 2024
Submission Date July 30, 2023
Published in Issue Year 2024

Cite

APA Karaca, N. (2024). Lider-üye etkileşiminin iş becerikliliği üzerindeki etkisinde örgüt temelli özsaygının aracılık rolü. Ardahan Üniversitesi İktisadi Ve İdari Bilimler Fakültesi Dergisi, 6(1), 1-9. https://doi.org/10.58588/aru-jfeas.1334703