A Scale Development Study To Measure The Trust Communication In The Patient-Physicians Relationship From A Patient Perspective

Year 2021, İstiklal Marşı 100. Yıl Armağan Sayısı, 186 - 202, 19.05.2021

Gülsüm Şeyma Koca Gülsün Erigüç

https://doi.org/10.18026/cbayarsos.689732

Cited By: 1

Abstract

The physician-patient relationship plays an important role in health care processes. Trust in physicians has several benefits such as increasing satisfaction, compliance with treatment, continuity of patient care. The physician gives confidence to the patient; applying additional tests, eliminating inefficiencies caused by incomplete information disclosure by the patient and ıts provide effective clinical care. In this study, the issue of trust in the physician-patient relationship was discussed in three dimensions (the patient's trust in the health care behavior of the physician, physician decisions and the patient's behavior regarding the payment status). The study aims to develop a scale of trust communication in the patient-physician relationship. As a result of the analyses, a valid and reliable three-dimensional scale consisting of 19 items, which explained 56,505% of the total variance, was developed.

Keywords

Patient-Physician Relationship, Trust Communication, Scale Development

Hasta-Hekim İlişkisinde Güven İletişimi: Hastaların Bakış Açısıyla Ölçmeye Yönelik Bir Ölçek Geliştirme Çalışması

Abstract

Hekim-hasta ilişkisi, sağlık bakım süreçlerinde önemli bir rol oynamaktadır. Hekime duyulan güven; artan memnuniyet, tedaviye uyum, bakımın sürekliliği de dahil olmak üzere çeşitli faydalar sağlamaktadır. Hekimin hastaya güven vermesi; ek testlere başvurma, hasta tarafından eksik bilgi verilmesinden kaynaklanan verimsizlikleri gidermekte ve etkili klinik bakım sağlamaktadır. Bu çalışmada, hekim-hasta ilişkisindeki güven konusu üç boyutta (hastanın; hekimin sağlık bakım davranışına, hekim kararlarına ve hekimin hastanın ödeme durumuna ilişkin davranışlarına duyduğu güven ile) ele alınmıştır. Çalışmanın amacı, hasta-hekim ilişkisinde güven iletişimine ilişkin bir ölçeğin geliştirilmesidir. Yapılan analizler sonucunda toplam varyansın %56,505’ini açıklayan, 19 maddeden oluşan üç boyutlu geçerli ve güvenilir bir ölçek geliştirilmiştir.

Keywords

Hasta-Hekim İlişkisi, Güven İletişimi, Ölçek Geliştirme, Geçerlik-Güvenirlik

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