Research Article
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Mobbing, Organizational Identification, and Perceived Support: Evidence from a Higher Education Institution

Year 2018, Volume: 18 Issue: 73, 19 - 40, 20.01.2018

Abstract

Purpose: The aim of the current study is twofold. First, it investigates the relationship between mobbing and organizational identification (OI) as an organizational attitude. Second, it explores the moderating effect of perceived organizational support (POS) on the relationship between mobbing and organizational identification. We proposed that perceived organizational support acts as a moderator between mobbing and organizational identification.Research Methods: We used a cross-sectional design and data were gathered from employees working in a higher educational institution. The sample yielded 152 complete surveys, including 123 academics and 29 administrative staff. The questionnaire included measures of mobbing, perceived organizational support, and organizational identification. Findings: The results of the moderated regression analysis do not provide support for the moderating effect of perceived organizational support in the relationship between mobbing and organizational identification. However, the findings demonstrate that, rather than a moderating variable, perceived organizational support is positively associated with organizational identification

References

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  • Blau, P. M. (1964). Exchange and power in social life. New York, John Wiley and Sons.
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  • Cabaros, M. A., & Rodrigues, P. V. (2006). Psychological Harassment in the Spanish Public University System. Academy of Health Care Management Journal, 2, 21-39.
  • Caesens, G., Marique, G., & Stinglhamber, F. (2014). The relationship between perceived organizational support and affective commitment: More than reciprocity, it is also a question of organizational identification. Journal of Personnel Psychology, 13(4), 167.
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  • Cemaloğlu, N., & Kılınç, A. Ç. (2012). İlköğretim okulu yöneticilerinin etik liderlik davranışları ile öğretmenlerin algıladıkları örgütsel güven ve yıldırma arasındaki ilişki [The relationship between school principals’ ethical learedship behaviors and teachers’ perceived organizational trust and mobbing]. Education and Science, 37(165), 137-151.
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  • Eisenberger, R., Fasolo, P., & Davis-LaMastro, V. (1990). Perceived organizational support and employee diligence, commitment, and innovation. Journal of Applied Psychology, 75(1), 51-59.
  • Eisenberger, R., Huntington, R. H., Hutchison, S., & Sowa, D. (1986). Perceived Organizational Support. Journal of Applied Psychology, 71(3). 500-507.
  • Erenler, E. (2010). Çalışanlarda sessizlik davranışının bazı kişisel ve örgütsel özelliklerle ilişkisi: Turizm sektöründe bir alan araştırması [The relationship of employee silence with some personal and organizational features: A field study un tourism industry]. Unpublished doctoral dissertation, Hacettepe Universitesi Sosyal Bilimler Enstitusu.
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  • Escartin, J., Ullrich, J., Zapf, D., Schlüter, E., & Van Dick, R. (2013). Individual‐and group‐level effects of social identification on workplace bullying. European Journal of Work and Organizational Psychology, 22(2), 182-193.
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  • Güleryüz, E. (2004). Örgütsel Özdeşim Ölçeği’nin Türkçeye uyarlanması [Adaptation of the Organizational Identification Scale of Turkish]. Unpublisherd study, Ankara.
  • Hofstede, G. (1983). The cultural relativity of organizational practices and theories. Journal of International Business Studies, 14(2), 75-89.
  • Hornstein, H. A. (2003). Workplace incivility: An unavoidable product of human nature and organizational nurturing. Ivey Business Journal, 68(2), 1-7.
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Yıldırma, Örgütsel Özdeşim ve Algılanan Destek: Bir Yüksek Öğretim Kurumundan Bulgular

Year 2018, Volume: 18 Issue: 73, 19 - 40, 20.01.2018

Abstract

Problem Durumu: İşyerlerinde önemli stres kaynaklarından biri olarak kabul edilen yıldırma, “bir veya birkaç kişi tarafından en az altı ay süre ile sistematik olarak genelde bir kişiye karşı uygulanan, düşmanca ve ahlak dışı hareketler içeren ve bu kişinin yardımsız ve savunmasız bir duruma düşmesine neden olan davranışlar” olarak tanımlamaktadır. Bu kapsamda yıldırma, çalışanlara üstleri, astları veya eşit düzeyde olanlar tarafından sistematik biçimde uygulanan, en az altı aydır devam eden, her türlü kötü muamele, tehdit, şiddet ve aşağılama içeren davranışlar olarak değerlendirilmektedir.

References

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  • Akgeyik, T., Güngör, M., & Uşen, S. (2007). Individual and organizational consequences of mobbing in the workplace: case of banking sector in Turkey (a survey). Journal of Academy of Business and Economics, 7, 150-157.
  • Ak-Küçükçayır, G., & Akbaba-Altun, S. (2016). Eğitim örgütlerinde etnik-kültürel yıldırma ve yaşantıları üzerine bir durum çalışması. Kuram ve Uygulamada Egitim Yönetimi Dergisi, 22(2), 137-164.
  • Albert, S., & Whetten, D. A. (1985). Organizational identity. Research in Organizational Behavior. 7, 263-295.
  • Aquino, K., & Griffeth, R. W. (1999). An exploration of the antecedents and consequences of perceived organizational support: A longitudinal study. Unpublished manuscript, University of Delaware, Newark.
  • Ashforth, B. E., & Mael, F. (1989). Social identity theory and the organization. Academy of Management Review, 14(1), 20-39.
  • Babbie, E. (2001). The practice of social research. (9th Ed). Belmont, CA: Wadsworth.
  • Blase, J., & Blase, J. (2003). The phenomenology of principal mistreatment: Teachers' perspectives. Journal of Educational Administration, 41(4), 367-422.
  • Blau, P. M. (1964). Exchange and power in social life. New York, John Wiley and Sons.
  • Bowling, N. A., & Beehr, T. A. (2006). Workplace harassment from the victim's perspective: a theoretical model and meta-analysis. Journal of Applied Psychology, 91(5), 998.
  • Branch, S., Ramsay, S., & Barker, M. (2013). Workplace bullying, mobbing and general harassment: A review. International Journal of Management Reviews, 15(3), 280-299.
  • Cabaros, M. A., & Rodrigues, P. V. (2006). Psychological Harassment in the Spanish Public University System. Academy of Health Care Management Journal, 2, 21-39.
  • Caesens, G., Marique, G., & Stinglhamber, F. (2014). The relationship between perceived organizational support and affective commitment: More than reciprocity, it is also a question of organizational identification. Journal of Personnel Psychology, 13(4), 167.
  • Cantisano, G. T., Domínguez, J. F., & Depolo, M. (2008). Perceived sexual harassment at work: meta-analysis and structural model of antecedents and consequences. The Spanish Journal of Psychology, 11(01), 207-218.
  • Celep, C., & Konakli, T. (2013). Mobbing experiences of instructors: causes, results, and solution suggestions. Educational Sciences: Theory and Practice, 13(1), 193-199.
  • Cemaloğlu, N., & Kılınç, A. Ç. (2012). İlköğretim okulu yöneticilerinin etik liderlik davranışları ile öğretmenlerin algıladıkları örgütsel güven ve yıldırma arasındaki ilişki [The relationship between school principals’ ethical learedship behaviors and teachers’ perceived organizational trust and mobbing]. Education and Science, 37(165), 137-151.
  • Ciby, M., & Raya, R. P. (2014). Exploring Victims’ Experiences of Workplace Bullying: a grounded theory approach. Vikalpa, 39(2), 69-82.
  • Cohen, J., Cohen, P., West, S. G., & Aiken, L. S. (2003). Applied multiple correlation/regression analysis for the behavioral sciences (3th ed.). New Jersey: Lawrence Erlbaum Associates, Inc. Publishers.
  • Dean, J. W., Brandes, P., & Dharwadkar, R. (1998). Organizational cynicism. Academy of Management review, 23(2), 341-352.
  • Di Martino, V., Hoel, H., & Cooper, C. L. (2003). Preventing violence and harassment in the workplace. Dublin: European Foundation for the İmprovement of Living and Working Conditions.
  • Djurkovic, N., McCormack, D., & Casimir, G. (2008). Workplace bullying and intention to leave: the moderating effect of perceived organizational support. Human Resource Management Journal, 18(4), 405-422.
  • Edwards, M. R. (2009). HR, perceived organisational support and organisational identification: an analysis after organisational formation. Human Resource Management Journal, 19(1), 91-115.
  • Edwards, M. R., & Peccei, R. (2010). 'Perceived organizational support, organizational identification, and employee outcomes testing a simultaneous multifoci model. Journal of Personnel Psychology, 9(1), 17-26.
  • Einarsen, S. (2000). Bullying and harassment at work: Unveiling an organizational taboo. Transcending Boundaries: Integrating People, Processes and Systems, 7-13.
  • Einarsen, S., & Raknes, B. I. (1997). Harassment in the workplace and the victimization of men. Violence and Victims, 12(3), 247-263.
  • Eisenberger, R., & Stinglhamber, F. (2011). Perceived organizational support: Fostering enthusiastic and productive employees. American Psychological Association.
  • Eisenberger, R., Armeli, S., Rexwinkel, B., Lynch, P. D., & Rhoades, L. (2001). Reciprocation of perceived organizational support. Journal of Applied Psychology, 86(1), 42-51.
  • Eisenberger, R., Fasolo, P., & Davis-LaMastro, V. (1990). Perceived organizational support and employee diligence, commitment, and innovation. Journal of Applied Psychology, 75(1), 51-59.
  • Eisenberger, R., Huntington, R. H., Hutchison, S., & Sowa, D. (1986). Perceived Organizational Support. Journal of Applied Psychology, 71(3). 500-507.
  • Erenler, E. (2010). Çalışanlarda sessizlik davranışının bazı kişisel ve örgütsel özelliklerle ilişkisi: Turizm sektöründe bir alan araştırması [The relationship of employee silence with some personal and organizational features: A field study un tourism industry]. Unpublished doctoral dissertation, Hacettepe Universitesi Sosyal Bilimler Enstitusu.
  • Ertüreten, A., Cemalcılar, Z., & Aycan, Z. (2013). The relationship of downward mobbing with leadership style and organizational attitudes. Journal of Business Ethics, 116, 205-216.
  • Escartin, J., Ullrich, J., Zapf, D., Schlüter, E., & Van Dick, R. (2013). Individual‐and group‐level effects of social identification on workplace bullying. European Journal of Work and Organizational Psychology, 22(2), 182-193.
  • Francis, A.C. (2014, April 3-5). Workplace bullying and job satisfaction: the moderating effect of perceived organizational support. Paper presented at the National Conference on Undergraduate Research, Lexington, USA.
  • Fuller, J. B., Barnett, T., Hester, K., & Relyea, C. (2003). A social identity perspective on the relationship between perceived organizational support and organizational commitment. The Journal of Social Psychology, 143(6), 789-791.
  • Gül, H., Alçalar, N., Kayı, İ., Özel, S., & Özgülnar, N. (2010). Mobbing in working life and its effects on health: a cross sectional study among privately-owned bank workers. Turkiye Klinikleri Journal of Medical Sciences, 30(6), 1917-1927.
  • Güleryüz, E. (2004). Örgütsel Özdeşim Ölçeği’nin Türkçeye uyarlanması [Adaptation of the Organizational Identification Scale of Turkish]. Unpublisherd study, Ankara.
  • Hofstede, G. (1983). The cultural relativity of organizational practices and theories. Journal of International Business Studies, 14(2), 75-89.
  • Hornstein, H. A. (2003). Workplace incivility: An unavoidable product of human nature and organizational nurturing. Ivey Business Journal, 68(2), 1-7.
  • Johnston, L., & Hewstone, M. (1990). Intergroup contact: Social identity and social cognition. In D. Abrams & M. Hogg (Eds.), Social identity theory: Constructive and critical advances, (pp.185-210). London: Harvester Wheatsheaf.
  • Kasen, S., Johnson, J. G., Chen, H., Crawford, T. N., & Cohen, P. (2011). School climate and change in personality disorder symptom trajectories related to bullying: A prospective study. In D. E. Espelage & S. S. Swearer (Eds. ),
  • Bullying in North American Schools (2nd ed., pp. 161-181). New York: Routledge.
  • Keashly, L. (2001). Interpersonal and systemic aspects of emotional abuse at work: The target's perspective. Violence and Victims, 16(3), 233-268.
  • Keashly, L., & Neuman, J. H. (2010). Faculty experiences with bullying in higher education: Causes, consequences, and management. Administrative Theory & Praxis, 32(1), 48-70.
  • Lam, L. W., Liu, Y., & Loi, R. (2016). Looking intra-organizationally for identity cues: Whether perceived organizational support shapes employees’ organizational identification. Human Relations, 69(2), 345-367.
  • Lee, S. M. (1971). An empirical analysis of organizational identification. Academy of Management Journal, 14(2), 213-226.
  • Leymann, H. (1990). Mobbing and psychological terror at workplaces. Violence and Victims, 5(2), 119-126.
  • Leymann, H. (1996). The content and development of mobbing at work. European Journal of Work and Organizational Psychology, 5(2), 165-184.
  • Leymann, H., & Gustafsson, A. (1996). Mobbing at work and the development of post-traumatic stress disorders. European Journal of Work and Organizational Psychology, 5(2), 251-275.
  • Lim, J. J. C. (2011). A cross-cultural comparison and examination of workplace bullying in Singapore and the United States. Unpublished doctoral disserttion, University of Houston, Houston, USA.
  • Loh, J. M. I., Restubog, S. L. D., & Zagenczyk, T. J. (2010). Consequences of workplace bullying on employee identification and satisfaction among Australians and Singaporeans. Journal of Cross-Cultural Psychology, 41(2), 236-252.
  • Mael, F. (1988). Organizational identification: Construct redefinition and a field application with organizational alumni. Unbuplished doctoral dissertation, Wayne State University, Detroit, USA
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There are 83 citations in total.

Details

Primary Language English
Journal Section Articles
Authors

Selda Coskuner

Recai Costur This is me

Pınar Bayhan-karapınar This is me

Selin Metin- Camgoz This is me

Savas Ceylan This is me

Selen Demırtas-zorbaz This is me

Emine Feyza Aktas This is me

Gonca Cıffılız This is me

Publication Date January 20, 2018
Published in Issue Year 2018 Volume: 18 Issue: 73

Cite

APA Coskuner, S., Costur, R., Bayhan-karapınar, P., Camgoz, S. M.-., et al. (2018). Mobbing, Organizational Identification, and Perceived Support: Evidence from a Higher Education Institution. Eurasian Journal of Educational Research, 18(73), 19-40.
AMA Coskuner S, Costur R, Bayhan-karapınar P, Camgoz SM, Ceylan S, Demırtas-zorbaz S, Aktas EF, Cıffılız G. Mobbing, Organizational Identification, and Perceived Support: Evidence from a Higher Education Institution. Eurasian Journal of Educational Research. January 2018;18(73):19-40.
Chicago Coskuner, Selda, Recai Costur, Pınar Bayhan-karapınar, Selin Metin- Camgoz, Savas Ceylan, Selen Demırtas-zorbaz, Emine Feyza Aktas, and Gonca Cıffılız. “Mobbing, Organizational Identification, and Perceived Support: Evidence from a Higher Education Institution”. Eurasian Journal of Educational Research 18, no. 73 (January 2018): 19-40.
EndNote Coskuner S, Costur R, Bayhan-karapınar P, Camgoz SM-, Ceylan S, Demırtas-zorbaz S, Aktas EF, Cıffılız G (January 1, 2018) Mobbing, Organizational Identification, and Perceived Support: Evidence from a Higher Education Institution. Eurasian Journal of Educational Research 18 73 19–40.
IEEE S. Coskuner, R. Costur, P. Bayhan-karapınar, S. M.-. Camgoz, S. Ceylan, S. Demırtas-zorbaz, E. F. Aktas, and G. Cıffılız, “Mobbing, Organizational Identification, and Perceived Support: Evidence from a Higher Education Institution”, Eurasian Journal of Educational Research, vol. 18, no. 73, pp. 19–40, 2018.
ISNAD Coskuner, Selda et al. “Mobbing, Organizational Identification, and Perceived Support: Evidence from a Higher Education Institution”. Eurasian Journal of Educational Research 18/73 (January 2018), 19-40.
JAMA Coskuner S, Costur R, Bayhan-karapınar P, Camgoz SM-, Ceylan S, Demırtas-zorbaz S, Aktas EF, Cıffılız G. Mobbing, Organizational Identification, and Perceived Support: Evidence from a Higher Education Institution. Eurasian Journal of Educational Research. 2018;18:19–40.
MLA Coskuner, Selda et al. “Mobbing, Organizational Identification, and Perceived Support: Evidence from a Higher Education Institution”. Eurasian Journal of Educational Research, vol. 18, no. 73, 2018, pp. 19-40.
Vancouver Coskuner S, Costur R, Bayhan-karapınar P, Camgoz SM-, Ceylan S, Demırtas-zorbaz S, Aktas EF, Cıffılız G. Mobbing, Organizational Identification, and Perceived Support: Evidence from a Higher Education Institution. Eurasian Journal of Educational Research. 2018;18(73):19-40.