Firat University Journal of Social Sciences 1300-9702 2149-3243 Fırat University 10.18069/firatsbed.1338448 Business Process Management İş Süreçleri Yönetimi İş Yaşamında Yalnızlığın Örgütsel Vatandaşlık Davranışı Üzerindeki Etkisinde Lider Üye Etkileşiminin Düzenleyici Rolü THE MODERATOR ROLE OF LEADER MEMBER EXCHANGE ON THE EFFECT OF LONELINESS AT WORK ON ORGANIZATIONAL CITIZENSHIP BEHAVIOR https://orcid.org/0000-0002-4700-3386 Güleryüz İlkay GENDARMERIE AND COAST GUARD ACADEMY, FACULTY OF GENDARMERIE AND COAST GUARD, DEPARTMENT OF SECURITY SCIENCES https://orcid.org/0000-0002-6286-4184 Sürücü Lütfi World Peace University https://orcid.org/0000-0002-1051-0886 Yıkılmaz İbrahim KOCAELİ ÜNİVERSİTESİ, İKTİSADİ VE İDARİ BİLİMLER FAKÜLTESİ, İŞLETME BÖLÜMÜ, İŞLETME PR. 01 26 2024 34 1 237 250 08 05 2023 01 05 2024 Copyright © 1987, Firat University Journal of Social Sciences 1987 Firat University Journal of Social Sciences

Bu araştırma iş yaşamında yalnızlığın lider üye etkileşimi ve örgütsel vatandaşlık davranışı üzerindeki etkilerine odaklanmaktadır. Bu noktadan yola çıkılarak iş yaşamında yalnızlık, örgütsel vatandaşlık davranışı ve lider üye etkileşimi değişkenlerini ele alan ve özgün bir model önerilmiştir. Bu modeldeki etkileşimlerin test edilmesi amacıyla çeşitli üniversitelerde görev yapan akademisyenlerden anket yöntemiyle veri toplanmıştır (N=409). Bu veriler, SPSS-27 ve AMOS-22 paket programları kullanılarak analiz edilmiştir. Regresyon temelli Process Makro analizi ile yapılan hipotez testleri sonucunda, iş yaşamında yalnızlığın hem örgütsel vatandaşlık davranışı hem de lider üye etkileşimi üzerinde negatif ve anlamlı bir etkisi olduğu görülmüştür. Araştırmada lider üye etkileşiminin iş yaşamında yalnızlığın örgütsel vatandaşlık davranışı üzerindeki etkisinde düzenleyici rolünün incelenmiş ve bunun sonucunda lider üye etkileşiminin bu iki değişken arasındaki ilişkide düzenleyici rolünün olduğu tespit edilmiştir. Bu sayede önerilen modelin özgün olduğu da ortaya konulmuştur. Bu ampirik çalışma sonucunda elde edilen bulgular, iş yaşamında yalnızlığın, başta örgütsel davranış ve lider üye etkileşimi olmak üzere, etkilediği konuların resmedilmesi açısından literatüre katkı sağlamaktadır. Ayrıca iş yaşamında yalnızlığın farklı örneklem grupları ve örgütsel davranış konularıyla birlikte incelenmesinin gerek işletme yönetimine gerekse akademik literatüre iş süreçlerinin iyileşmesi ve gelecek çalışmalara rehberlik etmesi gibi katkılar sağlayacağı değerlendirilmektedir.

This research focuses on the effects of loneliness at work on leader member exchange and organizational citizenship behavior. Start from this point, a unique model has been proposed that deals with the variables of loneliness at work, organizational citizenship behavior and leader member exchange interaction. In order to test the interactions in this model, data were collected from academicians working at various universities by questionnaire method (N=409). These data were analyzed using SPSS-27 and AMOS-22 package programs. As a result of the hypothesis tests performed with the regression-based Process Macro analysis, it was seen that loneliness at work has a negative and significant effect on both organizational citizenship behavior and leader-member exchange. As a result of examining the moderator role of leader-member exchange on the effect of loneliness at work on organizational citizenship behavior, which constitutes the original aspect of the research, it has been determined that leader-member exchange has a moderating role in the relationship between these two variables. In this way, it has been revealed that the proposed model is original. The findings obtained as a result of this empirical study contribute to the literature in terms of illustrating the issues that loneliness at work affects, especially organizational citizenship behavior and leader member exchange. In addition, it is considered that examining loneliness at work together with different sample groups and organizational behavior issues will make important contributions to both business management and academic literature.

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