Gümüşhane University Journal of Social Sciences

1309-7423 1309-7423

Gumushane University

Relationships Between Customer Personality Traits and Zero km Car Preference Factors: Example of TR90 Region

Müşteri Kişilik Özellikleri ile Sıfır Km. Otomobil Tercih Faktörleri Arasındaki İlişkiler: TR90 Bölgesi Örneği

https://orcid.org/0000-0003-0437-9436

Oyanık

Mazhar

GÜMÜŞHANE ÜNİVERSİTESİ, GÜMÜŞHANE İKTİSADİ VE İDARİ BİLİMLER FAKÜLTESİ

https://orcid.org/0000-0003-2427-5554

Cengiz

Ekrem

GÜMÜŞHANE ÜNİVERSİTESİ, GÜMÜŞHANE İKTİSADİ VE İDARİ BİLİMLER FAKÜLTESİ

02 23 2021

12 1 189 208 12 28 2020 02 21 2021

2010

Gümüşhane University Journal of Social Sciences

The aim of this study is to determine the preference factors that individuals attach importance to in their zero car preference, and to determine the relationships between automobile preference factors and personality factors. For this purpose, an online survey was conducted on a sample of internet users over the age of 18 who reside in 6 provinces (Artvin, Giresun, Gümüşhane, Ordu, Rize and Trabzon), whose main population is determined by convenience sampling method. Frequency and correlation analysis were used in the study. Considering the importance level results of automobile preference factors, the most important factor of the survey respondents is efficiency-economy factor, followed by service and interior design factors, respectively. Extraversion personality trait is positively associated with exterior design, multimedia and interior design factors, respectively; Compliance personality trait is positively related to service, security-safety and environmental factors, respectively; responsibility personality trait is positively associated with environmental factors, service and quality factors, respectively; emotionally balanced personality trait is positively related to multimedia, quality and exterior design factors, respectively; intelligence-imagination personality trait was found to be positively correlated with security-safety, exterior design and service factors, respectively.

Bu araştırmanın amacı bireylerin sıfır otomobil tercihinde önem verdikleri tercih faktörlerini belirlemek, otomobil tercih faktörleri önem düzeyleri ile kişilik faktörleri arasındaki ilişkileri tespit etmektir. Bu amaçla, ana kütlesi TR 90 bölgesindeki 6 ilde (Artvin, Giresun, Gümüşhane, Ordu, Rize ve Trabzon) ikamet eden 18 yaş üstü internet kullanıcıları olan ve kolayda örnekleme yöntemiyle belirlenen bir örneklem üzerinde, internet üzerinden anket yöntemiyle bir araştırma yapılmıştır. Araştırmada frekans ve korelasyon analizleri kullanılmıştır. Otomobil tercihi faktörleri önem düzeyi sonuçlarına bakıldığında ankete katılanların en çok önem verdikleri faktör verimlilik-ekonomiklik faktörü olup, bunu sırasıyla servis-hizmet ve iç tasarım faktörleri izlemiştir. Dışadönüklük kişilik özelliği sırasıyla dış tasarım, multimedya ve iç tasarım faktörleriyle pozitif yönde ilişkili; uyumluluk kişilik özelliği sırasıyla servis-hizmet, güvenlik-emniyet ve çevresel unsurlar faktörleriyle pozitif yönde ilişkili; sorumluluk kişilik özelliği sırasıyla çevresel unsurlar, servis-hizmet ve kalite faktörleriyle pozitif yönde ilişkili; duygusal dengelilik kişilik özelliği sırasıyla multimedya, kalite ve dış tasarım faktörleriyle pozitif yönde ilişkili; zeka-hayal gücü kişilik özelliği sırasıyla güvenlik-emniyet, dış tasarım ve servis-hizmet faktörleriyle pozitif yönde ilişkili bulunmuştur.

Kişilik Özellikleri Otomobil Tercihi Faktörleri Kişilik Özellikleri ile Otomobil Tercihi Faktörleri Arasındaki İlişkiler

Personality Traits Automobile Preference Factors Relationships Between Personality Traits and Automobile Preference Factors

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