Research Article
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TEAM COHESION: A MULTI METHOD STUDY OF BANK EMPLOYEES IN TURKEY

Year 2017, Volume: 35 Issue: 2, 1 - 22, 30.06.2017
https://doi.org/10.17065/huniibf.324688

Abstract

Team
cohesion is one of the most crucial drivers of team effectiveness. However,
despite its importance, cohesion research fails to reach an agreement on
conceptualization and dimensionality of the construct. Furthermore, previous
studies of team cohesion have mostly focused on sports context, necessitating
further research in work context. This paper aims to address these gaps in the
literature by investigating team cohesion in a work context in Turkey. A
qualitative study has been conducted to explore the construct and build a
model, followed by a quantitative study that has empirically tested the
specified model. The results showed that while the four- dimensionality in the
literature (social-task-individual-group) is confirmed, social-task cohesion
distinction is more apparent than individual-group distinction. Furthermore sub
dimensions have been found to have differential effects on the outcome
variables of work effort and team collaboration. Finally, team cohesion is
found to vary over time, confirming the dynamic nature of the construct.

References

  • Carless, S.A., C. de Paola (2000), “The Measurement of Cohesion in Work Teams”, Small Group Research, 31(1), 71-88.
  • Carron, A.V. (1982), “Cohesiveness in Sport groups: Interpretation and Considerations”, Journal of Sport Psychology, 4, 123-138.
  • Carron, A.V., W.N. Widmeyer, L.R. Brawley (1985), “The development of an Instrument to Assess Cohesion in Sport Teams: The Group Environment Questionnaire”, Journal of Sport Psychology, 7, 244-266.
  • Cartwright, D. (1968), “The Nature of Group Cohesiveness”, in D. Cartwright, A. Zander (Eds.), Group Dynamics, New York: Harper & Row, 91-109.
  • Celik, V.O. (2015), “Spor Alanında Karizmatik Liderlerin Grup Bütünlüğü Üzerindeki Etkileri”, Akademik Sosyal Araştırmalar Dergisi, 3(14), 104-122.
  • Chang, A., P. Bordia (2001), “A Multidimensional Approach to the Group Cohesion-Group Performance Relationship”, Small Group Research, 32(4), 379-405.
  • Cohen, L., L. Manion (2000), Research Methods in Education, Routledge.
  • Cota, A., C.R. Evans, K.L. Dion, L. Kilik, R.S. Longman (1995), “The Structure of Group Cohesion”, Personality and Social Psychology Bulletin, 21, 572-580.
  • Cronbach, L.J. (1951), “Coefficient Alpha and the Internal Structure of Tests”, Psychometrika, 16, 297-334.
  • DeFleur, M.L., P. Kearney, T.G. Plax (1993), Fundamentals of Human Communication, Mountain View, CA: Mayfield Publishing.
  • Druskat, V.U., J.V. Wheeler (2003), “Managing from the Boundary: The Effective Leadership of Self-Managing Work Teams”, Academy of Management Journal, 46(4), 435–457.
  • Dyce, J.A., J. Cornell (1996), “Factorial Validity of the Group Environment Questionnaire Among Musicians”, Journal of Social Psychology, 136, 263-264.
  • Evans, C.R. K.L. Dion (1991), “Group Cohesion and Performance: A Meta-Analysis”, Small Group Research, 22, 175-186.
  • Festinger, L. (1950), “Informal Social Communication”, Psychological Review, 57, 271-282.
  • Festinger, L., S. Schachter, K. Back (1950), Social Pressures in Informal Groups, New York: Harper.
  • Gelfand, M.J., D.P.S. Bhawuk, L.H. Nishii, D.J. Bechtold (2004), “Individualism and Collectivism” in R.J. House, P.J. Hanges, M. Javidan, P.W. Dorfman, V. Gupta (Eds.), Culture, Leadership, and Organizations, Thousand Oaks, CA: Sage, 437–512.
  • Goodman, P.S., E.C. Ravlin, M. Schminke (1987), “Understanding Groups in Organizations” in L. Cummings, B. Staw (Eds.), Research in Organizational Behavior, JAI Press, 121-173.
  • Greene, C.N. (1989), “Cohesion and Productivity in Work Groups”, Small Group Behavior, 20, 70-86.
  • Gross, N., W. Martin (1952), “On Group Cohesiveness”, American Journal of Sociology, 57, 533-546.
  • Hogg, M.A. (1992), The Social Psychology of Group Cohesiveness: From Attraction to Social Identity, New York: New York University Press.
  • House, R.J. (1971), “A Path-Goal Theory of Leader Effectiveness”, Administrative Science Quarterly, 16, 321-338.
  • House, R.J., P.J. Hanges, M. Javidan, P.W. Dorfman, V. Gupta (2004), Culture, Leadership, Organizations, Thousand Oaks: Sage.
  • Jowett, S., V. Chaundy (2004), “An Investigation Into the Impact of Coach Leadership and Coach-Athlete Relationship on Group Cohesion”, Group Dynamics Theory Research and Practice, 8(4), 302-311.
  • Kabasakal, H., A. Dastmalchian, G. Karacay, S. Bayraktar (2012), “Leadership and Culture in the MENA Region: An Analysis of the GLOBE Project”, Journal of World Business, 47, 519-529.
  • Keyton, J., J. Springston (1990), “Redefining Cohesiveness in Groups”, Small Group Research, 21, 234-254.
  • Kirkman R.L., D.L. Shapiro (2001), “The Impact of Team Members' Cultural Values on Productivity, Cooperation, and Empowerment in Self-Managing Work Teams”, Journal of Cross-Cultural Psychology, 32, 597–617.
  • Leana, C.R. (1985), “A Partial test of Janis' Groupthink Model: Effects of Group Cohesiveness and Leader Behavior on Defective Decision Making”, Journal of Management, 11(1), 5­17.
  • Levine, J.M., R.L. Moreland (1990), “Progress in Small Group Research”, Annual Review of Psychology, 41, 585-634.
  • Littlepage, G.E., L. Cowart, B. Kerr (1989), “Relationships Between Group Environment Scales and Group Performance and Cohesion”, Small Group Behavior, 20, 50-61.
  • Morgan, B.B., Jr., E. Salas, A.S. Glickman (1993), “An Analysis of Team Evolution and Maturation”, The Journal of General Psychology, 120(3), 277-291.
  • Mudrack, P.E. (1989), “Defining Group Cohesiveness: A Legacy of Confusion?”, Small Group Behavior, 20, 37-49.
  • Mullen, B., C. Copper (1994), “The Relation Between Group Cohesiveness and Performance: An Integration”, Psychological Bulletin, 115(2), 210-227.
  • Nunnally, J.C. (1978), Pyschometric Theory, New York: McGraw-Hill.
  • Oeztzel, J.G. (1998), “Culturally Homogeneous and Heterogeneous Groups: Explaining Communication Processes through Individualism–Collectivism and Self-Construal”, International Journal of Intercultural Relations, 22, 135–161.
  • Polley, R.B. (1987), “The dimensions of Social Interaction: A Method for Improving Rating Scales”, Social Psychology Quarterly, 50, 72-82.
  • Prapavessis, H., A.V. Carron (1997), “Sacrifice, Cohesion, and Conformity to Norms in Sports Teams”, Group Dynamics, 1(3), 231-240.
  • Schutz, R.W., H.J. Eom, F.L. Smoll, R.E. Smith (1994), “Examination of the factorial validity of the Group Environment Questionnaire”, Research Quarterly for Exercise and Sport, 65, 226-236.
  • Seashore, Stanley E., (1954), Group Cohesiveness in the Industrial Work Group. Ann Arbor, MI: Institute for Social Research, Survey Research Center,
  • State-Davey, H.M. (2009), The Development of a Multidimensional Measure of Cohesion for Organizational Work Teams, University of Leicester, Doctoral thesis defended on 18 December 2009. http://hdl.handle.net/2381/7889
  • Triandis, C.H. (1995), Individualism and Collectivism, Boulder, CO: Westview.
  • Tziner, A. (1992), “Group Cohesiveness: A Dynamic Perspective”, Social Behavior and Personality, 10, 205-211.
  • Wendt, H., M.C. Euwema, van I.J.H. Emmerik (2009), “Leadership and Team Cohesiveness Across Cultures”, The Leadership Quarterly, 20(3), 358–370.
  • West, M.A. (2004), Effective Teamwork, Oxford: Blackwell.
  • Westre, K.R., M.R. Weiss (1991), “The Relationship between Perceived Coaching Behaviors and Group Cohesion in High School Football Teams”, The Sport Psychologist, 5(1), 41-54.
  • Widmeyer, W.N., R. Martens (1978), “When Cohesion Predicts Performance Outcome in Sport”, Research Quarterly, 49, 372-380.
  • Widmeyer, W.N., L.R. Brawley, A.V. Carron (1985), The Measurement of Cohesion in Sport Teams: The Group Environment Questionnaire, London, ON: Sports Dynamics.
  • Williams, J.M., W.N. Widmeyer (1991), “The Cohesion-Performance Outcome Relationship in a Coacting Sport”, Journal of Sport & Exercise Psychology, 13, 364-371.
  • Zaccaro, S.J., C.A. Lowe (1986), “Cohesiveness and Performance on an Additive Task: Evidence for Multidimensionality”, Journal of Social Psychology, 128, 547-558.
  • Zaccaro, S.J., M.C. McCoy (1988), “The Effects of Task and Interpersonal Cohesiveness on Performance of a Disjunctive Group Task”, Journal of Applied Social Psychology, 18(10), 837–851.

TAKIM SARGINLIĞI: TÜRKİYE’DEKİ BANKA ÇALIŞANLARI ÜZERİNE ÇOK YÖNTEMLİ BİR ÇALIŞMA

Year 2017, Volume: 35 Issue: 2, 1 - 22, 30.06.2017
https://doi.org/10.17065/huniibf.324688

Abstract

Takım
sargınlığı, takım etkinliğini belirleyen en önemli unsurlar arasında yer
almaktadır. Ancak, bu derece önemli bir unsur olmasına rağmen, sargınlık
üzerine günümüze dek yapılan araştırmalar, kavramın tanımı ve boyutları
hakkında ortak bir sonuca ulaşamamıştır. Bunun yanı sıra, takım sargınlığı
araştırmaları genel olarak spor takımları bağlamında gerçekleştirilip iş
ortamında daha fazla araştırmaya ihtiyaç duyulmaktadır. Bu makale, yazındaki
mevcut eksikliklere değinerek takım sargınlığı kavramını Türkiye’de iş ortamı
bağlamında incelemeyi hedeflemektedir. Kavramın anlam ve boyutsallığını
araştırmak ve bir model oluşturmak amacıyla düzenlenen bir kalitatif çalışma
ardından, kantitatif bir araştırma ile oluşturulan model test edilmiştir.
Sonuçlar, yazındaki dört boyutlu modeli (sosyal-görev-birey-takım) doğrulamakla
birlikte, sosyal-görev sargınlığı ayrımının, birey-grup ayrımından daha
belirgin ortaya çıktığını göstermektedir. Ayrıca, bu boyutların iş gayreti ve
takım işbirliği üzerinde değişken etkileri bulunmuştur. Son olarak, takım
sargınlığının, takımda geçirilen zamana göre arttığı bulgusu ile, sargınlık
kavramının dinamik doğası onaylanmıştır. 

References

  • Carless, S.A., C. de Paola (2000), “The Measurement of Cohesion in Work Teams”, Small Group Research, 31(1), 71-88.
  • Carron, A.V. (1982), “Cohesiveness in Sport groups: Interpretation and Considerations”, Journal of Sport Psychology, 4, 123-138.
  • Carron, A.V., W.N. Widmeyer, L.R. Brawley (1985), “The development of an Instrument to Assess Cohesion in Sport Teams: The Group Environment Questionnaire”, Journal of Sport Psychology, 7, 244-266.
  • Cartwright, D. (1968), “The Nature of Group Cohesiveness”, in D. Cartwright, A. Zander (Eds.), Group Dynamics, New York: Harper & Row, 91-109.
  • Celik, V.O. (2015), “Spor Alanında Karizmatik Liderlerin Grup Bütünlüğü Üzerindeki Etkileri”, Akademik Sosyal Araştırmalar Dergisi, 3(14), 104-122.
  • Chang, A., P. Bordia (2001), “A Multidimensional Approach to the Group Cohesion-Group Performance Relationship”, Small Group Research, 32(4), 379-405.
  • Cohen, L., L. Manion (2000), Research Methods in Education, Routledge.
  • Cota, A., C.R. Evans, K.L. Dion, L. Kilik, R.S. Longman (1995), “The Structure of Group Cohesion”, Personality and Social Psychology Bulletin, 21, 572-580.
  • Cronbach, L.J. (1951), “Coefficient Alpha and the Internal Structure of Tests”, Psychometrika, 16, 297-334.
  • DeFleur, M.L., P. Kearney, T.G. Plax (1993), Fundamentals of Human Communication, Mountain View, CA: Mayfield Publishing.
  • Druskat, V.U., J.V. Wheeler (2003), “Managing from the Boundary: The Effective Leadership of Self-Managing Work Teams”, Academy of Management Journal, 46(4), 435–457.
  • Dyce, J.A., J. Cornell (1996), “Factorial Validity of the Group Environment Questionnaire Among Musicians”, Journal of Social Psychology, 136, 263-264.
  • Evans, C.R. K.L. Dion (1991), “Group Cohesion and Performance: A Meta-Analysis”, Small Group Research, 22, 175-186.
  • Festinger, L. (1950), “Informal Social Communication”, Psychological Review, 57, 271-282.
  • Festinger, L., S. Schachter, K. Back (1950), Social Pressures in Informal Groups, New York: Harper.
  • Gelfand, M.J., D.P.S. Bhawuk, L.H. Nishii, D.J. Bechtold (2004), “Individualism and Collectivism” in R.J. House, P.J. Hanges, M. Javidan, P.W. Dorfman, V. Gupta (Eds.), Culture, Leadership, and Organizations, Thousand Oaks, CA: Sage, 437–512.
  • Goodman, P.S., E.C. Ravlin, M. Schminke (1987), “Understanding Groups in Organizations” in L. Cummings, B. Staw (Eds.), Research in Organizational Behavior, JAI Press, 121-173.
  • Greene, C.N. (1989), “Cohesion and Productivity in Work Groups”, Small Group Behavior, 20, 70-86.
  • Gross, N., W. Martin (1952), “On Group Cohesiveness”, American Journal of Sociology, 57, 533-546.
  • Hogg, M.A. (1992), The Social Psychology of Group Cohesiveness: From Attraction to Social Identity, New York: New York University Press.
  • House, R.J. (1971), “A Path-Goal Theory of Leader Effectiveness”, Administrative Science Quarterly, 16, 321-338.
  • House, R.J., P.J. Hanges, M. Javidan, P.W. Dorfman, V. Gupta (2004), Culture, Leadership, Organizations, Thousand Oaks: Sage.
  • Jowett, S., V. Chaundy (2004), “An Investigation Into the Impact of Coach Leadership and Coach-Athlete Relationship on Group Cohesion”, Group Dynamics Theory Research and Practice, 8(4), 302-311.
  • Kabasakal, H., A. Dastmalchian, G. Karacay, S. Bayraktar (2012), “Leadership and Culture in the MENA Region: An Analysis of the GLOBE Project”, Journal of World Business, 47, 519-529.
  • Keyton, J., J. Springston (1990), “Redefining Cohesiveness in Groups”, Small Group Research, 21, 234-254.
  • Kirkman R.L., D.L. Shapiro (2001), “The Impact of Team Members' Cultural Values on Productivity, Cooperation, and Empowerment in Self-Managing Work Teams”, Journal of Cross-Cultural Psychology, 32, 597–617.
  • Leana, C.R. (1985), “A Partial test of Janis' Groupthink Model: Effects of Group Cohesiveness and Leader Behavior on Defective Decision Making”, Journal of Management, 11(1), 5­17.
  • Levine, J.M., R.L. Moreland (1990), “Progress in Small Group Research”, Annual Review of Psychology, 41, 585-634.
  • Littlepage, G.E., L. Cowart, B. Kerr (1989), “Relationships Between Group Environment Scales and Group Performance and Cohesion”, Small Group Behavior, 20, 50-61.
  • Morgan, B.B., Jr., E. Salas, A.S. Glickman (1993), “An Analysis of Team Evolution and Maturation”, The Journal of General Psychology, 120(3), 277-291.
  • Mudrack, P.E. (1989), “Defining Group Cohesiveness: A Legacy of Confusion?”, Small Group Behavior, 20, 37-49.
  • Mullen, B., C. Copper (1994), “The Relation Between Group Cohesiveness and Performance: An Integration”, Psychological Bulletin, 115(2), 210-227.
  • Nunnally, J.C. (1978), Pyschometric Theory, New York: McGraw-Hill.
  • Oeztzel, J.G. (1998), “Culturally Homogeneous and Heterogeneous Groups: Explaining Communication Processes through Individualism–Collectivism and Self-Construal”, International Journal of Intercultural Relations, 22, 135–161.
  • Polley, R.B. (1987), “The dimensions of Social Interaction: A Method for Improving Rating Scales”, Social Psychology Quarterly, 50, 72-82.
  • Prapavessis, H., A.V. Carron (1997), “Sacrifice, Cohesion, and Conformity to Norms in Sports Teams”, Group Dynamics, 1(3), 231-240.
  • Schutz, R.W., H.J. Eom, F.L. Smoll, R.E. Smith (1994), “Examination of the factorial validity of the Group Environment Questionnaire”, Research Quarterly for Exercise and Sport, 65, 226-236.
  • Seashore, Stanley E., (1954), Group Cohesiveness in the Industrial Work Group. Ann Arbor, MI: Institute for Social Research, Survey Research Center,
  • State-Davey, H.M. (2009), The Development of a Multidimensional Measure of Cohesion for Organizational Work Teams, University of Leicester, Doctoral thesis defended on 18 December 2009. http://hdl.handle.net/2381/7889
  • Triandis, C.H. (1995), Individualism and Collectivism, Boulder, CO: Westview.
  • Tziner, A. (1992), “Group Cohesiveness: A Dynamic Perspective”, Social Behavior and Personality, 10, 205-211.
  • Wendt, H., M.C. Euwema, van I.J.H. Emmerik (2009), “Leadership and Team Cohesiveness Across Cultures”, The Leadership Quarterly, 20(3), 358–370.
  • West, M.A. (2004), Effective Teamwork, Oxford: Blackwell.
  • Westre, K.R., M.R. Weiss (1991), “The Relationship between Perceived Coaching Behaviors and Group Cohesion in High School Football Teams”, The Sport Psychologist, 5(1), 41-54.
  • Widmeyer, W.N., R. Martens (1978), “When Cohesion Predicts Performance Outcome in Sport”, Research Quarterly, 49, 372-380.
  • Widmeyer, W.N., L.R. Brawley, A.V. Carron (1985), The Measurement of Cohesion in Sport Teams: The Group Environment Questionnaire, London, ON: Sports Dynamics.
  • Williams, J.M., W.N. Widmeyer (1991), “The Cohesion-Performance Outcome Relationship in a Coacting Sport”, Journal of Sport & Exercise Psychology, 13, 364-371.
  • Zaccaro, S.J., C.A. Lowe (1986), “Cohesiveness and Performance on an Additive Task: Evidence for Multidimensionality”, Journal of Social Psychology, 128, 547-558.
  • Zaccaro, S.J., M.C. McCoy (1988), “The Effects of Task and Interpersonal Cohesiveness on Performance of a Disjunctive Group Task”, Journal of Applied Social Psychology, 18(10), 837–851.
There are 49 citations in total.

Details

Journal Section Articles
Authors

Seçil Bayraktar

Publication Date June 30, 2017
Submission Date May 11, 2016
Published in Issue Year 2017 Volume: 35 Issue: 2

Cite

APA Bayraktar, S. (2017). TAKIM SARGINLIĞI: TÜRKİYE’DEKİ BANKA ÇALIŞANLARI ÜZERİNE ÇOK YÖNTEMLİ BİR ÇALIŞMA. Hacettepe Üniversitesi İktisadi Ve İdari Bilimler Fakültesi Dergisi, 35(2), 1-22. https://doi.org/10.17065/huniibf.324688
AMA Bayraktar S. TAKIM SARGINLIĞI: TÜRKİYE’DEKİ BANKA ÇALIŞANLARI ÜZERİNE ÇOK YÖNTEMLİ BİR ÇALIŞMA. Hacettepe Üniversitesi İktisadi ve İdari Bilimler Fakültesi Dergisi. June 2017;35(2):1-22. doi:10.17065/huniibf.324688
Chicago Bayraktar, Seçil. “TAKIM SARGINLIĞI: TÜRKİYE’DEKİ BANKA ÇALIŞANLARI ÜZERİNE ÇOK YÖNTEMLİ BİR ÇALIŞMA”. Hacettepe Üniversitesi İktisadi Ve İdari Bilimler Fakültesi Dergisi 35, no. 2 (June 2017): 1-22. https://doi.org/10.17065/huniibf.324688.
EndNote Bayraktar S (June 1, 2017) TAKIM SARGINLIĞI: TÜRKİYE’DEKİ BANKA ÇALIŞANLARI ÜZERİNE ÇOK YÖNTEMLİ BİR ÇALIŞMA. Hacettepe Üniversitesi İktisadi ve İdari Bilimler Fakültesi Dergisi 35 2 1–22.
IEEE S. Bayraktar, “TAKIM SARGINLIĞI: TÜRKİYE’DEKİ BANKA ÇALIŞANLARI ÜZERİNE ÇOK YÖNTEMLİ BİR ÇALIŞMA”, Hacettepe Üniversitesi İktisadi ve İdari Bilimler Fakültesi Dergisi, vol. 35, no. 2, pp. 1–22, 2017, doi: 10.17065/huniibf.324688.
ISNAD Bayraktar, Seçil. “TAKIM SARGINLIĞI: TÜRKİYE’DEKİ BANKA ÇALIŞANLARI ÜZERİNE ÇOK YÖNTEMLİ BİR ÇALIŞMA”. Hacettepe Üniversitesi İktisadi ve İdari Bilimler Fakültesi Dergisi 35/2 (June 2017), 1-22. https://doi.org/10.17065/huniibf.324688.
JAMA Bayraktar S. TAKIM SARGINLIĞI: TÜRKİYE’DEKİ BANKA ÇALIŞANLARI ÜZERİNE ÇOK YÖNTEMLİ BİR ÇALIŞMA. Hacettepe Üniversitesi İktisadi ve İdari Bilimler Fakültesi Dergisi. 2017;35:1–22.
MLA Bayraktar, Seçil. “TAKIM SARGINLIĞI: TÜRKİYE’DEKİ BANKA ÇALIŞANLARI ÜZERİNE ÇOK YÖNTEMLİ BİR ÇALIŞMA”. Hacettepe Üniversitesi İktisadi Ve İdari Bilimler Fakültesi Dergisi, vol. 35, no. 2, 2017, pp. 1-22, doi:10.17065/huniibf.324688.
Vancouver Bayraktar S. TAKIM SARGINLIĞI: TÜRKİYE’DEKİ BANKA ÇALIŞANLARI ÜZERİNE ÇOK YÖNTEMLİ BİR ÇALIŞMA. Hacettepe Üniversitesi İktisadi ve İdari Bilimler Fakültesi Dergisi. 2017;35(2):1-22.

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