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COMPETITIVENESS OF E-COMMERCE COMPANIES: AN INTEGRATED APPROACH

Year 2012, Volume: 4 Issue: 1, 13 - 22, 01.06.2012

Cigdem Sahin

Abstract

This study aims to explore the factors affecting the competitiveness of ecommerce
companies. An integrated approach was developed to identify the
possible sources of competitiveness which are drawn from the resources,
organizational and managerial capabilities, and knowledge of e-commerce
companies. A study composed of two consecutive phases was conducted. First, a
quantitative survey among the members of the Turkish Association of Ecommerce
Companies, was conducted. A case of Turkish e-commerce companies
is selected because the Turkish e-commerce market is rapidly developing and
providing a fruitful environment to conduct a valuable research. Furthermore,
quantitative findings are supported with in-depth analysis of qualitative data
collected by semi-structured interviews with the senior managers of the leading ecommerce
companies in Turkey.

Keywords

Firm-Level Competitiveness E-Commerce Companies.

References

  • Barney, J. (2001), “Resource–based Theories of Competitive Advantage: A ten
  • Year Retrospective on the Resource-based View”. Journal of Management, 27, 650. Duffy, G., & Dale, G.B. (2002), “E-commerce Processes: A Study of Criticality”.
  • Industrial Management & Data Systems, 102(8), 432-441. Eid, R., Trueman, M., & Ahmed, M. A. (2002), “A Cross-Industry Review of
  • B2B Critical Success Factors.” Internet Research: Electronic Networking Applications and Policy, 12(2), 110-123. Garelli, S. (2006), Top Class Competitors. West Sussex, England: John Wiley and Sons Ltd.
  • Grant, R. M. (1996), “Toward a knowledge-based theory of the firm”. Strategic
  • Management Journal, 17 (10), Winter issue, 109-122. Internet http://www.internetretailer.com/trends/sales. [Accessed 7.4.2012] (2012), Global E-commerce Sales,
  • Kearney, A. T. (2000), Building the B2B Foundation: Positioning Net Market
  • Makers for Success: AT Kearney. Keh, T. H., & Shieh, E. (2001), “Online Grocery Retailing: Success Factors and Potential Pitfalls”. Business Horizons, 44(4), 73.
  • Lowendahl, B. (2000), Strategic management of professional service firms.
  • Copenhagen, Denmark: Copenhagen Business School Press Mohanty, R.P., Seth, D., Mukadam, S. (2007), “Quality Dimensions of E- commerce and Its Implications.” Total Quality Management, 18(3), 219-247.
  • Schneider, G. P. & Perry, J. T. (2001), Electronic Commerce (2ed.): Course
  • Technology, Cambridge, MA Thompson, A.A. and Strickland, A.J. (1999), Strategic management: Concepts and cases. NY: McGraw-Hill.
  • Thornton, J., & Marche, S. (2003), “Sorting Through the Dot Bomb Rubble: How did the High-profile e-Tailers Fail?’ International Journal of Information Management, 23, 121-138.

Year 2012, Volume: 4 Issue: 1, 13 - 22, 01.06.2012

Cigdem Sahin

Abstract

References

  • Barney, J. (2001), “Resource–based Theories of Competitive Advantage: A ten
  • Year Retrospective on the Resource-based View”. Journal of Management, 27, 650. Duffy, G., & Dale, G.B. (2002), “E-commerce Processes: A Study of Criticality”.
  • Industrial Management & Data Systems, 102(8), 432-441. Eid, R., Trueman, M., & Ahmed, M. A. (2002), “A Cross-Industry Review of
  • B2B Critical Success Factors.” Internet Research: Electronic Networking Applications and Policy, 12(2), 110-123. Garelli, S. (2006), Top Class Competitors. West Sussex, England: John Wiley and Sons Ltd.
  • Grant, R. M. (1996), “Toward a knowledge-based theory of the firm”. Strategic
  • Management Journal, 17 (10), Winter issue, 109-122. Internet http://www.internetretailer.com/trends/sales. [Accessed 7.4.2012] (2012), Global E-commerce Sales,
  • Kearney, A. T. (2000), Building the B2B Foundation: Positioning Net Market
  • Makers for Success: AT Kearney. Keh, T. H., & Shieh, E. (2001), “Online Grocery Retailing: Success Factors and Potential Pitfalls”. Business Horizons, 44(4), 73.
  • Lowendahl, B. (2000), Strategic management of professional service firms.
  • Copenhagen, Denmark: Copenhagen Business School Press Mohanty, R.P., Seth, D., Mukadam, S. (2007), “Quality Dimensions of E- commerce and Its Implications.” Total Quality Management, 18(3), 219-247.
  • Schneider, G. P. & Perry, J. T. (2001), Electronic Commerce (2ed.): Course
  • Technology, Cambridge, MA Thompson, A.A. and Strickland, A.J. (1999), Strategic management: Concepts and cases. NY: McGraw-Hill.
  • Thornton, J., & Marche, S. (2003), “Sorting Through the Dot Bomb Rubble: How did the High-profile e-Tailers Fail?’ International Journal of Information Management, 23, 121-138.
There are 13 citations in total.

Details

Other ID JA64DA69PJ
Journal Section Articles
Authors

Cigdem Sahin This is me

Publication Date June 1, 2012
Submission Date June 1, 2012
Published in Issue Year 2012 Volume: 4 Issue: 1

Cite

APA Sahin, C. (2012). COMPETITIVENESS OF E-COMMERCE COMPANIES: AN INTEGRATED APPROACH. International Journal of EBusiness and EGovernment Studies, 4(1), 13-22.
AMA Sahin C. COMPETITIVENESS OF E-COMMERCE COMPANIES: AN INTEGRATED APPROACH. IJEBEG. June 2012;4(1):13-22.
Chicago Sahin, Cigdem. “COMPETITIVENESS OF E-COMMERCE COMPANIES: AN INTEGRATED APPROACH”. International Journal of EBusiness and EGovernment Studies 4, no. 1 (June 2012): 13-22.
EndNote Sahin C (June 1, 2012) COMPETITIVENESS OF E-COMMERCE COMPANIES: AN INTEGRATED APPROACH. International Journal of eBusiness and eGovernment Studies 4 1 13–22.
IEEE C. Sahin, “COMPETITIVENESS OF E-COMMERCE COMPANIES: AN INTEGRATED APPROACH”, IJEBEG, vol. 4, no. 1, pp. 13–22, 2012.
ISNAD Sahin, Cigdem. “COMPETITIVENESS OF E-COMMERCE COMPANIES: AN INTEGRATED APPROACH”. International Journal of eBusiness and eGovernment Studies 4/1 (June 2012), 13-22.
JAMA Sahin C. COMPETITIVENESS OF E-COMMERCE COMPANIES: AN INTEGRATED APPROACH. IJEBEG. 2012;4:13–22.
MLA Sahin, Cigdem. “COMPETITIVENESS OF E-COMMERCE COMPANIES: AN INTEGRATED APPROACH”. International Journal of EBusiness and EGovernment Studies, vol. 4, no. 1, 2012, pp. 13-22.
Vancouver Sahin C. COMPETITIVENESS OF E-COMMERCE COMPANIES: AN INTEGRATED APPROACH. IJEBEG. 2012;4(1):13-22.