Evaluation of Internal Quality Assurance Implementation at Atma Jaya Catholic University

Year 2022, Volume: 7 Issue: 3, 133 - 142, 01.07.2022

Mite Matheus Beny Maruf Akbar R. Madhakomala

https://doi.org/10.24331/ijere.1055752

Abstract

This study evaluates the implementation of quality assurance at a private university in Indonesia, namely Atma Jaya Catholic University, Jakarta (UAJJ). The aim is to find out the quality (merit) and benefits (worth) of implementing the SPMI program at UAJJ comprehensively because stakeholders do not understand it. UAJJ itself has implemented SPMI (Internal Quality Assurance System) consistently since 2017 based on the PPEPP model cycle (Determination, Implementation, Evaluation, Development, and Improvement) as an implementation guideline. This qualitative method uses the evaluation of the CIPP model developed by Stufflebeam. The CIPP model consists of the Context, Input, Process, and Product components and each related sub-components. The components and sub-components become the object of this research. The results and data analysis show that the implementation of Internal Quality Assurance in the UAJJ is of high quality and beneficial for all stakeholders. The conclusion and discussion materials are that quality assurance efforts and internal QA implementation, both at UAJJ, other higher education institutions, and professional researchers need to develop and seek internal QA implementation strategies to ensure the health of higher education institutions, especially in the three core values, namely student learning, research, and community service.

Keywords

evaluation, CIPP model, quality assurance, higher educaction, SPMI UAJJ, PPEPP

References

• Al-Khathami, A. D. (2012). Evaluation of Saudi Family Medicine Training Program: The Application of CIPP Evaluation Format. Medical Teacher Journal. , ISSN 0142–159X Print/ISSN 1466–187X Online/12/S10081–9 2012 Informa UK Ltd(CIPP evaluation format), 142-159.
• Asfaroh, J. A., Rosana, D., & Supahar, a. (2017). Development of CIPP Model of Evaluation Instrument on the Implementation of Project Assessment in Science. International Journal of Environmental & Science Education, 2017, Vol 12, No. 9, 1999-2010.
• Bazrafshan, A., Haghdoost, A. A., Rezaei, H., & Beigzadeh, a. A. (2015). A Practical Framework for Evaluating Health Services Management Educational Program: The Application of The Mixed-Method Sequential Explanatory Design. Research and Development in Medical Education, (Res Dev Me Educ 2015 4(1)(ManagementeEducational program), 47-54.
• Bernhard, A. (2012). Quality Assurance in an International Higher Education Area: A Case Study Approach and Comparative Analysis. Klagenfurt: Springer.
• Boonchutima, S., Pinyopornpanichm, & Benjamapor. (2013). Evaluation Of Public Health Communication Performance By Stufflebeam's CIPP Model: A Case Study Of Thailand's Department Of Disease Control. Journal of Bisnis and Behavioral Sciences Vol 25 No.1.
• Brindusa Gorea, N. S. (2015). Legislative Bases for Quality Assurance in Romanian Higher Education. Procedia - Social and Behavioral Sciences 177 (2015) 387 – 391, Published by Elsevier Ltd, 387-391.
• Daromes, F., & NG, a. S. (2015). Embedding core value into the internal quality assurance systems in Higher Education. Procedia - Social and Behavioral Sciences 211 (2015) 660 – 664, Published by Elsevier Ltd., 660-664.
• Direktoral Jenderal Pendidikan Tinggi. (2006). Panduan Pelaksanaan Sistem Penjaminan Mutu Perguruantinggi (SPM-PT). Jakarta: Direktorat Jenderal Pendidikan Tinggi.
• Dontagic, S., & Sarlic, a. S. (2015). Quality Assessment in Higher Education Using The Servqual Model. Journal Management, Vol. 20, 2015, 1, pp. 39-57, 39-57.
• Dugarova, D., Kimov, S., & and, L. K. (2015). Educational Audit as an Imperative of Higher Education Program Competitiveness in the Trans-Border Region. Procedia Social and Behavioral Sciences 214 (2015) 193-200, Published by Elsevier Ltd, 193-200.
• Elassy, N. (2015). The concepts of quality, quality assurance and quality enhancement. Quality Assurance in Education, Vol. 23 No. 3, 2015, Emerald Group Publishing Limited(Concepts of QA and QE), 250-261.
• Eugenio Hidalgoa, J. V.-C. (2011). The Necessity and Challenge of Setting up a Quality Assurance System in the Higher Education System in Andalusi, Spain. Procedia Social and Behavioral Sciences 15 (2011) 2972–2976, Published by Elsevier Ltd., 2972-2976.
• Farsi, M., Sharif, & Maryam. (2014). Stufflebeam CIPP Models & Program Theory: A Systematic Review. International Journal of Language Learning and Applied Linguistics World(CIPP model), 400-406.
• Gorea, B., & Saharov, a. N. (2015). Legislative Bases for Quality Assurance in Romanian Higher Education. Procedia - Social and Behavioral Sciences 177 (2015) 387 – 391, Published by Elsevier Ltd, 387-391.
• Hidalgoa, E., Villoriaa, J., & Romero-Cerezoa, C. (2011). The Necessity and Challenge of Setting up a Quality Assurance System in the Higher Education System in Andalusi, Spain. Procedia Social and Behavioral Sciences, 15 (2011) 2972–2976, Published by Elsevier Ltd.(QA System in HE), 2972-2976.
• Huet, I., Figueiredo, C., Abreu, O., Oliveira, J. M., Costa, N., Rafael, J. A., & Vieira, C. (2011). Linking a Research Dimension to an Internal Quality Assurance. Procedia - Social and Behavioral Sciences, 29 (2011) 947 – 956, Published by Elsevier Ltd.(Internal Quality Assurance), 947-956.
• Legčević, J., & Hećimović, a. V. (2016). International Quality Assurance at Higher Education INstitution. POSLOVNA IZVRSNOST ZAGREB, GOD. X (2016) BR. 2, 75-87.
• Liliana-Luminiţa Todorescua, A. G. (2014). Implementation of Quality Assurance in Romanian Technical Higher Education - Objective set by the Bologna Process. Procedia - Social and Behavioral Sciences 122 (2014) 443 – 447, Published by Elsevier Ltd., 443-447.
• McDavid, J. C., & Hawthon, L. R. (2006). Program Evaluation & Performance Measurement: An Introduce to Practice. ISBN: 1-41290668-7 (pbk). New Dehli: Sage Publications India, Pvt.Ltd.
• Moldovan, L. (2011). Integration of Strategic Management and Quality Assurance in the Rumanian Higher Education. Procedia - Social and Behavioral Sciences, 58 (2012) 1458 – 1465, Published by Elsevier Ltd.(Strategic management and QA in HE), 1458-1465.
• Nenadál, J. (2015). Comprehensive quality assessment of Czech higher education institutions. International Journal of Quality and Service Sciences, Vol. 7 No. 2/3, Emerald Group Publishing Limited 1756-669X(Quality Assessment), 138-151.
• Prasetyantoko, Agustinus . (2017). Kebijakan Sistem Penjamin Mutu Internal. In B. l. Magdalena S Halim, Standar dan Manual Standar Penilaian Pembelajaran (p. 7). Jakarta: Universitas Katolik Indonesia Atma Jaya.
• Prasetyono, H. (2016). Graduate Program Evaluation in the Area Leading Educational, Outlying and Backward. Journal of Education and Practice, ISSN 2222-1735 (Paper) ISSN 2222-288X (Online) Vol.7, No.36, 2016, 109-116.
• Prisacariu, A. (2015). New Perspectives of Quality Assurance in European Higher Education. Procedia - Social and Behavioral Sciences, 180 (2015) 119 – 126, Published by Elsevier Ltd(New Perspectives of QA HE), 119-126.
• Sallis, E. (2012). Management Total Quality in Education. (A. A. Frahrurrozi, Trans.) Jogjakarta: IRCiSoD. Santos, I. M., Dias, & Gracieta. (2017). A comprehensive internal quality assurance system at University of Minho. International Journal of Quality & Reliability Management, Vol. 34 No. 2(Internal Quality Assurance), 278-294.
• Stufflebeam, D. L. (2002). The CIPP Model For Evaluation. In D. L. Stufflebeam, G. F.MadauS, & a. T. Kellaghan, Evaluation Models ViewpointsEducational and Human Services Evaluation (2nd Edition) (pp. 279-317). New York, Boston, Dordrecht, London, Moskow: Kluwer Academic Publisher.
• Stufflebeam, D. L., & and Anthony J.Shinkfield. (2007). Evaluation, Theory, Models, & Applications,. San Francisco: Jossey-Bass.
• Stufflebeam, D. L., & Coryn, a. C. (2014). . Evaluation Theory, Models, & Applications. Second Edition. San Francisco: Jossey Bass.
• Sudayana, I. M. (2015). Implementation of Computer Assisted CIPP Model for Evaluation Program of HIV/AIDS Countermeasures in Bali. International Journal of Advanced Research in Artificial intelligence , Vol 4 No. 11 2015(CIPP model), 27-29.
• Todorescua, L.-L., Greculescub, A., & Lampăc, I. (2014). Implementation of Quality Assurance in Romanian Technical Higher Education - Objective set by the Bologna Process. Procedia - Social and Behavioral Sciences, 122 (2014)
• Tutko, M. (2016). Internal Quality Assurance System in Polish Higher Education in the Light of ESG 2015. e-journals.eu/, Zarzadzanie-publiczne(Internal Quality Assurance), 277-287.
• Warju. (2016). Educational Program Evaluation using CIPP Model. Innovation of Vocational Technology Education, http://ejournal:upi.edu/index.php/infotec; published by UPI(CIPP model), 36-42.
• Zhang, G., Zeller, N., Griffith, R., Metcalf, D., Williams, J., Shea, C., & Misulis, a. K. (2011). Using the Context, Input, Process, and Product Evaluation Model (CIPP) as a Comprehensive Framework to Guide the Planning, Implementation, Assessment, of service-Learning Programs. Journal of Higher Education Outreach Engagement, Volume 15, Number 4, p. 57, (2011)(Using evaluation model CIPP), 63-66.