ijesa

International Journal of Engineering Science and Application

2548-1185 2587-2176

Nisantasi University

Fuzzy Computation

Bulanık Hesaplama

Clustering of Iranian Bank Customers using Fuzzy logic and LSTM linear regression model

https://orcid.org/0009-0008-2782-6781

Usefi

Mohammad Javad

Andisheh Jahrom Institute of Higher Education

https://orcid.org/0000-0001-6058-7083

Amiri

Ehsan

Andisheh Jahrom Institute of Higher Education, Jahrom, Iran

https://orcid.org/0000-0002-2978-9303

Ghasemi

Zahra

Persian Gulf University

11 30 2025

9 3 21 28 08 07 2025 11 27 2025

2016

International Journal of Engineering Science and Application

Identifying and evaluating customers today is a multi-million-dollar business worldwide, and its financial volume is increasing daily. In recent years, new technologies have opened up many ways for banks to provide more opportunities to evaluate their customers. Identifies and analyzes the different techniques of behavior performed in a bank, somehow identifying the behavior of users or customers trying to predict their future behavior and reducing the risk of facility allocation. The proposed method has been evaluated with standard Bank of Iran Banking system data, and the features extracted by the fuzzy classifier and LSTM linear regression model are used. The results of this classifier on the properties extracted by the proposed algorithm are compared with the results of the classification using all the features. Removing features is done by the rapper method to minimize the number of suitable features. According to studies, the accuracy has been around 91.23% for first-class customers, which is good precision.

Fuzzy logic LSTM method clustering pre-process

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