WHAT ARE THE FACTORS AFFECTING THE INTERACTION BETWEEN THE PATIENT AND THE PHYSICIAN?

Year 2019, Volume: 4 Issue: 2, 129 - 139, 16.09.2019

Fedayi Yağar

https://doi.org/10.31201/ijhmt.595677

Cited By: 3

Abstract

In this review study,
the factors affecting the interaction between the patient and the physician
were investigated and the studies in this context were taken into consideration
for evaluation. The results of the investigations showed that the factors such
as values, beliefs and opinions, gender of physicians, cognitive
characteristics, behavior of physicians, race and ethnicity, social styles of
patients, health status, informed consent, physician image, personal
characteristics of patients and patient relatives have a significant effect in
this regard. In the studies we reviewed, important findings were found to be
highlighted under these headings. In particular, it was found that female
physicians establish more empathy, that physicians with better cognitive
characteristics are more effective in interaction, that well-informing the
patient is beneficial, that nonverbal communication should be given importance
in addition to verbal communication, that a good communication should be
established with patient relatives, and that patient beliefs should be taken
into consideration. In addition, elderly patients, patients with low literacy
levels, and male patients were found to have more trouble in the interaction
with physicians.

Keywords

patient, Physician, Interaction

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