Research Article
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Year 2024, Volume: 9 Issue: 3, 285 - 302
https://doi.org/10.31201/ijhmt.1551626

Abstract

References

  • Bilgin Demir, İ. (2015). Hastane yöneticilerinin stratejik yönetim araçları bilgi ve kullanım düzeyleri üzerine bir araştırma. Yüksek lisans tezi. Hacettepe Üniversitesi. Ankara.
  • Çağatay, A. (2019). Kamu ve özel hastanelerdeki yöneticilerin stratejik yönetim araçları kullanım görüşleri hakkında karşılaştırmalı bir araştırma [Doktora Tezi, Gazi Üniversitesi]. Sağlık Kurumları Yönetimi Bilim Dalı.
  • Çınar, F., Demircan, R., & Nişanci, Z. (2019). Hastane yöneticilerinin stratejik yönetim araçlarını kullanım durumlarının incelenmesi: Nitel bir çalışma. Sağlık ve Sosyal Refah Araştırmaları Dergisi, 1(2), 40-52.
  • Clark, D. N. (1997). Strategic management tool usage: a comparative study. Strategic Change, 6(7), 417-427. Çubukçu, M. (2018). İşletmelerde uygulanan strateji tipleri ve uygulamadan örnekler. Uluslararası Yönetim Akademisi Dergisi, 1(2), 142-156.
  • Erbaşı, A., & Ünüvar, Ş. (2012). The levels of using strategic management tools and satisfaction with them: A case of five-star hotels in Turkey. International Journal of Business and Management, 7(20), 71-80.
  • Ergül, N. (2017). Sağlık sektöründeki yöneticilerin stratejik yönetim araçları hakkında bilgi ve kullanım düzeylerinin ölçülmesi: Ankara ili özel hastanelerde bir çalışma [Yüksek Lisans Tezi, Türk Hava Kurumu Üniversitesi].
  • Fuertes, G., Alfaro, M., Vargas, M., Gutierrez, S., Ternero, R., & Sabattin, J. (2020). Conceptual framework for the strategic management: a literature review—descriptive. Journal of engineering, 2020(1), 6253013.
  • Ginter, P. M., Duncan, W. J., & Swayne, L. E. (2018). The strategic management of health care organizations. John Wiley & Sons.
  • Henderson, J., & Mcadam, R. (1998). A more subjective approach to business improvement and organizational change evaluation. Total Quality Management & Business Excellence, 9(4/5), S116.
  • Henry, A. (2021). Understanding strategic management. Oxford University Press.
  • Kotler, P., & Kotler, M. (2014). Winning global markets: how businesses invest and prosper in the world's high-growth cities. John Wiley & Sons. Kurtluk, E., & Altındağ, E. (2022). Rekabet stratejilerinin özel hastane perfomansına etkisi. Verimlilik Dergisi, (4), 741-754. Nicole, S. J., Lada, S., Ansar, R., Abdul Adis, A. A., Fook, L. M., & Chekima, B. (2022). Corporate social responsibility and strategic management: A bibliometric analysis. Sustainability, 14(17), 10526.
  • Plsek, P. E., & Greenhalgh, T. (2001). The challenge of complexity in health care. Bmj, 323(7313), 625-628.
  • Porter, M. E. (1996). Operational effectiveness is not strategy. Harvard Business Review, 74(6), 61-78.
  • Rigby, D. K. (2013). Management tools 2013: An executive’s guide. Bain & Company Inc.
  • Rigby, D. K. and Bilodeau, B. (2009). Management tools and trends 2009. Bain & Company Inc.
  • Rigby, D., & Bilodeau, B. (2007). Bain's global 2007 management tools and trends survey. Strategy & Leadership, 35(5), 9-16.
  • Rigby, D., Bilodeau, B. (2013). Management tools and trends 2009. Bain & Company Inc
  • Soylu, Y., & İleri, H. (2010). Hastanelerde stratejik yönetim uygulamaları SÜ meram tip fakültesi örneği. Selçuk Üniversitesi Sosyal Bilimler Meslek Yüksekokulu Dergisi, 13(1-2), 79-96.
  • Speziale, G. (2015). Strategic management of a healthcare organization: engagement, behavioural indicators, and clinical performance. European Heart Journal Supplements, 17(suppl_A), A3-A7.
  • Susanto, P. C., Ali, H., Sawitri, N. N., & Widyastuti, T. (2023). Strategic management: Concept, ımplementation, and ındicators of success (literature review). Siber Journal of Advanced Multidisciplinary, 1(2), 44-54.
  • Swayne, L. E., Duncan, W. J., & Ginter, P. M. (2006). Strategic management of health care organizations (5. bs.). Blackwell Publishing.
  • Ülgen, H., & Mirze, S. K. (2010). İşletmelerde stratejik yönetim. Beta Yayınları.

Investigation of the Knowledge Level of Hospital Managers About Strategic Management Tools and Their Use

Year 2024, Volume: 9 Issue: 3, 285 - 302
https://doi.org/10.31201/ijhmt.1551626

Abstract

Objectives: Effective and efficient implementation of all elements of strategic management is important for health organizations to achieve their future goals. This study aims to examine the knowledge levels of hospital managers about strategic management tools, their usage of these tools, and the priorities and needs in tool selection.
Materials and Methods: The population of the study is the managers working in private hospitals in Antalya Province. 90 managers constitute the sample of the study. The data were collected by face-to-face questionnaire method. The questionnaire includes sociodemographic characteristics form and statements to measure the level of knowledge and use of strategic management tools. Mann Whitney U and Kruskal-Wallis tests were applied to examine the differences between groups, and Spearman Correlation Analysis was applied to examine the relationships between variables. SPSS.25 Package Program was used to analyze the data obtained. Statistical significance was accepted at 0.05 level.
Results: 59% of the participants were female, 63% had a bachelor's degree, and the majority (41%) were middle managers. Those who did not receive managerial training and strategic management training were the majority (54% and 71%, respectively). When the knowledge level of the managers about strategic management tools was analyzed, mission and vision (98.9%) received the highest score, and value chain analysis (73.3%) received the lowest score. It was observed that the priorities of the administrators in the selection of strategic management tools were different between the groups according to gender, level of education, and type of school graduated from. In addition, statistically significant relationships were found between the priorities in the selection of strategic management tools and age, professional experience and years of working in the organization.
Conclusion: Managers have limited knowledge and use of strategic management tools and there are differences in the selection of strategic management tools according to their sociodemographic status.

References

  • Bilgin Demir, İ. (2015). Hastane yöneticilerinin stratejik yönetim araçları bilgi ve kullanım düzeyleri üzerine bir araştırma. Yüksek lisans tezi. Hacettepe Üniversitesi. Ankara.
  • Çağatay, A. (2019). Kamu ve özel hastanelerdeki yöneticilerin stratejik yönetim araçları kullanım görüşleri hakkında karşılaştırmalı bir araştırma [Doktora Tezi, Gazi Üniversitesi]. Sağlık Kurumları Yönetimi Bilim Dalı.
  • Çınar, F., Demircan, R., & Nişanci, Z. (2019). Hastane yöneticilerinin stratejik yönetim araçlarını kullanım durumlarının incelenmesi: Nitel bir çalışma. Sağlık ve Sosyal Refah Araştırmaları Dergisi, 1(2), 40-52.
  • Clark, D. N. (1997). Strategic management tool usage: a comparative study. Strategic Change, 6(7), 417-427. Çubukçu, M. (2018). İşletmelerde uygulanan strateji tipleri ve uygulamadan örnekler. Uluslararası Yönetim Akademisi Dergisi, 1(2), 142-156.
  • Erbaşı, A., & Ünüvar, Ş. (2012). The levels of using strategic management tools and satisfaction with them: A case of five-star hotels in Turkey. International Journal of Business and Management, 7(20), 71-80.
  • Ergül, N. (2017). Sağlık sektöründeki yöneticilerin stratejik yönetim araçları hakkında bilgi ve kullanım düzeylerinin ölçülmesi: Ankara ili özel hastanelerde bir çalışma [Yüksek Lisans Tezi, Türk Hava Kurumu Üniversitesi].
  • Fuertes, G., Alfaro, M., Vargas, M., Gutierrez, S., Ternero, R., & Sabattin, J. (2020). Conceptual framework for the strategic management: a literature review—descriptive. Journal of engineering, 2020(1), 6253013.
  • Ginter, P. M., Duncan, W. J., & Swayne, L. E. (2018). The strategic management of health care organizations. John Wiley & Sons.
  • Henderson, J., & Mcadam, R. (1998). A more subjective approach to business improvement and organizational change evaluation. Total Quality Management & Business Excellence, 9(4/5), S116.
  • Henry, A. (2021). Understanding strategic management. Oxford University Press.
  • Kotler, P., & Kotler, M. (2014). Winning global markets: how businesses invest and prosper in the world's high-growth cities. John Wiley & Sons. Kurtluk, E., & Altındağ, E. (2022). Rekabet stratejilerinin özel hastane perfomansına etkisi. Verimlilik Dergisi, (4), 741-754. Nicole, S. J., Lada, S., Ansar, R., Abdul Adis, A. A., Fook, L. M., & Chekima, B. (2022). Corporate social responsibility and strategic management: A bibliometric analysis. Sustainability, 14(17), 10526.
  • Plsek, P. E., & Greenhalgh, T. (2001). The challenge of complexity in health care. Bmj, 323(7313), 625-628.
  • Porter, M. E. (1996). Operational effectiveness is not strategy. Harvard Business Review, 74(6), 61-78.
  • Rigby, D. K. (2013). Management tools 2013: An executive’s guide. Bain & Company Inc.
  • Rigby, D. K. and Bilodeau, B. (2009). Management tools and trends 2009. Bain & Company Inc.
  • Rigby, D., & Bilodeau, B. (2007). Bain's global 2007 management tools and trends survey. Strategy & Leadership, 35(5), 9-16.
  • Rigby, D., Bilodeau, B. (2013). Management tools and trends 2009. Bain & Company Inc
  • Soylu, Y., & İleri, H. (2010). Hastanelerde stratejik yönetim uygulamaları SÜ meram tip fakültesi örneği. Selçuk Üniversitesi Sosyal Bilimler Meslek Yüksekokulu Dergisi, 13(1-2), 79-96.
  • Speziale, G. (2015). Strategic management of a healthcare organization: engagement, behavioural indicators, and clinical performance. European Heart Journal Supplements, 17(suppl_A), A3-A7.
  • Susanto, P. C., Ali, H., Sawitri, N. N., & Widyastuti, T. (2023). Strategic management: Concept, ımplementation, and ındicators of success (literature review). Siber Journal of Advanced Multidisciplinary, 1(2), 44-54.
  • Swayne, L. E., Duncan, W. J., & Ginter, P. M. (2006). Strategic management of health care organizations (5. bs.). Blackwell Publishing.
  • Ülgen, H., & Mirze, S. K. (2010). İşletmelerde stratejik yönetim. Beta Yayınları.
There are 22 citations in total.

Details

Primary Language English
Subjects Hospital Management
Journal Section Makaleler
Authors

Tülay Güzel 0009-0007-5738-7268

Özlem Özaydın 0000-0003-0929-1302

Early Pub Date November 22, 2024
Publication Date
Submission Date September 18, 2024
Acceptance Date October 28, 2024
Published in Issue Year 2024 Volume: 9 Issue: 3

Cite

APA Güzel, T., & Özaydın, Ö. (2024). Investigation of the Knowledge Level of Hospital Managers About Strategic Management Tools and Their Use. International Journal of Health Management and Tourism, 9(3), 285-302. https://doi.org/10.31201/ijhmt.1551626