As violence in society is increasing in recent years it is an important problem in health
institutions as well. Changes in health systems, rising socio-economic levels of people, and changes in
expectations for health services led to violence in health sector. This study was conducted for the
purpose of examining work place violence against health care workers. This retrospective-descriptive
study covers a period from December 2011 to April 2015. 136 notifications about work place violence
reported by health workers to quality management unit of a hospital were taken into account.
Research findings show that 43,4% of the victims of violence was physicians, 37,5% was nurses and
health officers and 19,1% were from other professions. 63,2% of the health workers were women,
36,8% were male. Additionally health workers were exposed to violence by 47.3% of the patients and
52.7% by their relatives. 69.7% of the people applied violence were male and 30.3% were female.
63,2% of the health workers exposed to violence were women, 36,8% were male. According to our
results male physicians were exposed to workplace violence more than other workers and this was
significant ( χ 2=31,634, p<0,01).
When place of violence occurred was investigated it was seen that while most of physicians
were exposed to violence in polyclinics, nurses were exposed to violence in inpatient services
(χ2=18,231, p<0,01). Male physicians were exposed to verbal violence most. On the other hand
nurses experienced both verbal and physical violence (χ2=34,639,p<0.01). Patient relatives applied
verbal violence and the others applied physical violence (χ2=22,073, p<0,01).
As a result, in order to reduce / prevent violence in work place , it is considered necessary to
increase consciousness of patients and their relatives, to increase security measures in health
institutions, to provide health workers to report work place violence to management , to improve
physical working conditions and increase legal sanctions in terms of providing employee safety.
|Subjects||Health Care Administration|
|Publication Date||January 20, 2016|
|Submission Date||September 8, 2015|
|Published in Issue||Year 2016 Volume: 1 Issue: 1|