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Kaizen and Productivity: The Mediating Effect of the Customer-supplier Relationship Using Smart-PLS

Year 2023, Issue: 94, 1 - 15, 26.06.2023
https://doi.org/10.26650/imj.2023.94.001

Abstract

As the global market has shifted rapidly in recent years, the debate over whether kaizen is a prerequisite to organizational effectiveness for continuously identifying new opportunities and gaining competitive advantages has increased. In addition, the effect of the customer-supplier relationship on organizational culture and productivity has gained substantial attention in recent studies, largely due to the expanding gap and misunderstanding of the benefits of continuous improvement (kaizen). The current study examines the mediating effect of customer-supplier relationships on organizational culture, continuous improvement, and productivity. Target respondents consisted of 240 Ethiopian manufacturing companies located in multiple industrial parks and used to collect the required data. Partial least squares-based structural equation modeling (PLS-SEM) was used to examine the mediating effect of customer-supplier relationship on kaizen and productivity. The outcome suggested that the customer-supplier relationship mediates kaizen and productivity. It also indicated that, in order to maintain organizational productivity, firms must differentiate themselves through cultivation of organizational culture and customer-supplier relationships.

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References

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Year 2023, Issue: 94, 1 - 15, 26.06.2023
https://doi.org/10.26650/imj.2023.94.001

Abstract

Project Number

no

References

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Details

Primary Language English
Subjects Business Administration
Journal Section Articles
Authors

Mulugeta Girma 0000-0002-3166-1595

Project Number no
Publication Date June 26, 2023
Submission Date July 11, 2022
Published in Issue Year 2023 Issue: 94

Cite

APA Girma, M. (2023). Kaizen and Productivity: The Mediating Effect of the Customer-supplier Relationship Using Smart-PLS. Istanbul Management Journal(94), 1-15. https://doi.org/10.26650/imj.2023.94.001
AMA Girma M. Kaizen and Productivity: The Mediating Effect of the Customer-supplier Relationship Using Smart-PLS. Istanbul Management Journal. June 2023;(94):1-15. doi:10.26650/imj.2023.94.001
Chicago Girma, Mulugeta. “Kaizen and Productivity: The Mediating Effect of the Customer-Supplier Relationship Using Smart-PLS”. Istanbul Management Journal, no. 94 (June 2023): 1-15. https://doi.org/10.26650/imj.2023.94.001.
EndNote Girma M (June 1, 2023) Kaizen and Productivity: The Mediating Effect of the Customer-supplier Relationship Using Smart-PLS. Istanbul Management Journal 94 1–15.
IEEE M. Girma, “Kaizen and Productivity: The Mediating Effect of the Customer-supplier Relationship Using Smart-PLS”, Istanbul Management Journal, no. 94, pp. 1–15, June 2023, doi: 10.26650/imj.2023.94.001.
ISNAD Girma, Mulugeta. “Kaizen and Productivity: The Mediating Effect of the Customer-Supplier Relationship Using Smart-PLS”. Istanbul Management Journal 94 (June 2023), 1-15. https://doi.org/10.26650/imj.2023.94.001.
JAMA Girma M. Kaizen and Productivity: The Mediating Effect of the Customer-supplier Relationship Using Smart-PLS. Istanbul Management Journal. 2023;:1–15.
MLA Girma, Mulugeta. “Kaizen and Productivity: The Mediating Effect of the Customer-Supplier Relationship Using Smart-PLS”. Istanbul Management Journal, no. 94, 2023, pp. 1-15, doi:10.26650/imj.2023.94.001.
Vancouver Girma M. Kaizen and Productivity: The Mediating Effect of the Customer-supplier Relationship Using Smart-PLS. Istanbul Management Journal. 2023(94):1-15.