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Year 2017, Volume: 7 Issue: 1, 128 - 136, 01.03.2017

Sergey Sergeevich Skobkin Yana Andreevna Belavina Kalita Gleb Vadimovich

Abstract

Methodological Approaches to the Formation of the Quality Management System for Hotels in Russian Federation

Year 2017, Volume: 7 Issue: 1, 128 - 136, 01.03.2017

Sergey Sergeevich Skobkin Yana Andreevna Belavina Kalita Gleb Vadimovich

Abstract

The purpose of this article is to develop managerial methods of effective hotel operation in order to improve competitiveness on the basis of quality management. The current economic situation is characterized by significant changes in the behavior of the world markets, which entails the need to adapt to the new situation. In this situation, one of the necessary conditions for the formation of positive dynamics of the development of hospitality industry in Russian Federation is the creation and implementation of The Quality Management System (QMS) for hotels, which is the aim of this research work. Authors propose to achieve this goal by solving following tasks: i) to improve management activities of enterprises in hospitality industry in order to increase their competitiveness; ii) to develop QMS, which can serve as a basis of appropriate management model of enterprises in hospitality industry; iii) to propose effective quality control methods in hotel operations. An important role in this context is given to effective management, which ensures the necessary conditions for the formation of services that represent value to the consumer.

Keywords

Hotel Management Quality Management System Effective Hotel Operation

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Details

Other ID JA22YN43JT
Journal Section Research Article
Authors

Sergey Sergeevich Skobkin This is me

Yana Andreevna Belavina This is me

Kalita Gleb Vadimovich This is me

Publication Date March 1, 2017
Published in Issue Year 2017 Volume: 7 Issue: 1

Cite

APA Skobkin, S. S., Belavina, Y. A., & Vadimovich, K. G. (2017). Methodological Approaches to the Formation of the Quality Management System for Hotels in Russian Federation. International Review of Management and Marketing, 7(1), 128-136.
AMA Skobkin SS, Belavina YA, Vadimovich KG. Methodological Approaches to the Formation of the Quality Management System for Hotels in Russian Federation. IRMM. March 2017;7(1):128-136.
Chicago Skobkin, Sergey Sergeevich, Yana Andreevna Belavina, and Kalita Gleb Vadimovich. “Methodological Approaches to the Formation of the Quality Management System for Hotels in Russian Federation”. International Review of Management and Marketing 7, no. 1 (March 2017): 128-36.
EndNote Skobkin SS, Belavina YA, Vadimovich KG (March 1, 2017) Methodological Approaches to the Formation of the Quality Management System for Hotels in Russian Federation. International Review of Management and Marketing 7 1 128–136.
IEEE S. S. Skobkin, Y. A. Belavina, and K. G. Vadimovich, “Methodological Approaches to the Formation of the Quality Management System for Hotels in Russian Federation”, IRMM, vol. 7, no. 1, pp. 128–136, 2017.
ISNAD Skobkin, Sergey Sergeevich et al. “Methodological Approaches to the Formation of the Quality Management System for Hotels in Russian Federation”. International Review of Management and Marketing 7/1 (March 2017), 128-136.
JAMA Skobkin SS, Belavina YA, Vadimovich KG. Methodological Approaches to the Formation of the Quality Management System for Hotels in Russian Federation. IRMM. 2017;7:128–136.
MLA Skobkin, Sergey Sergeevich et al. “Methodological Approaches to the Formation of the Quality Management System for Hotels in Russian Federation”. International Review of Management and Marketing, vol. 7, no. 1, 2017, pp. 128-36.
Vancouver Skobkin SS, Belavina YA, Vadimovich KG. Methodological Approaches to the Formation of the Quality Management System for Hotels in Russian Federation. IRMM. 2017;7(1):128-36.