Short Communication
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Use of Two Screens at Academic Library Reference Desk for Improved Information Services

Year 2021, Volume: 8 Issue: 1, 68 - 73, 26.06.2021

Abstract

This article describes the positive interaction achieved with the use of two screens by the librarian and the user in an academic library reference service. Besides the ergonomic benefits provided for both the librarian and the user, the advantages of the system will be shown in terms of information transmission. This will involve an explanation of how the librarian’s screen display is shared with the user and simultaneously allows the librarian to present additional information and announcements.

References

  • Banks, J., & Pracht, C., (2008) Reference desk staffing trends: A survey. Reference and User Services Quarterly, 48 (1):54-59.
  • Bowron, R. &Weber, J.E. (2019) The evolving reference desk: A case study The Journal of Academic Librarianship 45(5):1-14. DOI: 10.1016/j.acalib.2019.102057
  • Çetinkaya, İ. (2014). “Neden üniversite kütüphane bütçeleri önemli “[Why the University Library Budget is Important], Retrieved from http://www.yok.gov.tr/documents/9273450/9729768/%C3%9Cniversite+K%C3%BCt%C3%BCphane+B%C3%BCt%C3%A7eleri-%C4%B0smail+%C3%87etinkaya.pdf/fcf7b70e-0427-4e0a-8ed1-5aef61aeba6e
  • Folk, A. L. (2015). Access or awareness? Identifying relationships between reference and other dimensions of public services. Paper presented at the Association of College and Research http://www.ala.org/acrl/sites/ala.org.acrl/files/content/conferences/confsandpreconfs/2015/Folk_Access.pdf
  • Lease, M. E. (1999). Computers in Libraries, 19 (8): p52-53 Sep 1999
  • Manjoo, F. (2014). Discovering two screens aren’t better than one. Retrieved from https://www.nytimes.com/2014/03/20/technology/personaltech/surviving-and-thriving-in-a-one-monitor-world.html
  • Miles, D. B. (2013) Shall We Get Rid of the Reference Desk? Reference & User Service Quarterly 52 (4): 320-333.
  • Nolen, D. S., (2010) Reforming or Rejecting the Reference Desk: Conflict and Continuity in the Concept of Reference Library Philosophy and Practice (e-journal). 361. https://digitalcommons.unl.edu/libphilprac/361
  • Phillips, M., Van Epps, A., Johnson, N. & Zwicky, D. (2018). Effective engineering information literacy instruction: A systematic literature review, The Journal of Academic Librarianship, 44(6): 705-711. ISSN 0099-1333, https://doi.org/10.1016/j.acalib.2018.10.006
  • Russell, S. E., & Wong, K. (2005). Dual-screen monitors: A qualitative analysis of their use in an academic library, The Journal of Academic Librarianship, 31(6), 574-577. Retrieved from ISSN 0099-1333, https://doi.org/10.1016/j.acalib.2005.08.009
Year 2021, Volume: 8 Issue: 1, 68 - 73, 26.06.2021

Abstract

References

  • Banks, J., & Pracht, C., (2008) Reference desk staffing trends: A survey. Reference and User Services Quarterly, 48 (1):54-59.
  • Bowron, R. &Weber, J.E. (2019) The evolving reference desk: A case study The Journal of Academic Librarianship 45(5):1-14. DOI: 10.1016/j.acalib.2019.102057
  • Çetinkaya, İ. (2014). “Neden üniversite kütüphane bütçeleri önemli “[Why the University Library Budget is Important], Retrieved from http://www.yok.gov.tr/documents/9273450/9729768/%C3%9Cniversite+K%C3%BCt%C3%BCphane+B%C3%BCt%C3%A7eleri-%C4%B0smail+%C3%87etinkaya.pdf/fcf7b70e-0427-4e0a-8ed1-5aef61aeba6e
  • Folk, A. L. (2015). Access or awareness? Identifying relationships between reference and other dimensions of public services. Paper presented at the Association of College and Research http://www.ala.org/acrl/sites/ala.org.acrl/files/content/conferences/confsandpreconfs/2015/Folk_Access.pdf
  • Lease, M. E. (1999). Computers in Libraries, 19 (8): p52-53 Sep 1999
  • Manjoo, F. (2014). Discovering two screens aren’t better than one. Retrieved from https://www.nytimes.com/2014/03/20/technology/personaltech/surviving-and-thriving-in-a-one-monitor-world.html
  • Miles, D. B. (2013) Shall We Get Rid of the Reference Desk? Reference & User Service Quarterly 52 (4): 320-333.
  • Nolen, D. S., (2010) Reforming or Rejecting the Reference Desk: Conflict and Continuity in the Concept of Reference Library Philosophy and Practice (e-journal). 361. https://digitalcommons.unl.edu/libphilprac/361
  • Phillips, M., Van Epps, A., Johnson, N. & Zwicky, D. (2018). Effective engineering information literacy instruction: A systematic literature review, The Journal of Academic Librarianship, 44(6): 705-711. ISSN 0099-1333, https://doi.org/10.1016/j.acalib.2018.10.006
  • Russell, S. E., & Wong, K. (2005). Dual-screen monitors: A qualitative analysis of their use in an academic library, The Journal of Academic Librarianship, 31(6), 574-577. Retrieved from ISSN 0099-1333, https://doi.org/10.1016/j.acalib.2005.08.009
There are 10 citations in total.

Details

Primary Language English
Subjects Library and Information Studies
Journal Section Short Communication
Authors

Gulcin Kubat

Publication Date June 26, 2021
Published in Issue Year 2021 Volume: 8 Issue: 1

Cite

APA Kubat, G. (2021). Use of Two Screens at Academic Library Reference Desk for Improved Information Services. Journal of Balkan Libraries Union, 8(1), 68-73.