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COVID-19 ile İlişkili Algılanan Sağlık Riski ile İş Güvencesizliği Arasındaki İlişki

Year 2022, Volume: 3 Issue: 2, 117 - 126, 31.10.2022
https://doi.org/10.54493/jgttr.1182341

Abstract

COVID-19 krizi, getirilen seyahat kısıtlamaları sebebiyle turizm sektöründe önemli kayıplara neden olmuş ve pandeminin getirdiği belirsizlik, otel işletmesi çalışanlarının işlerini kaybetme riski ile karşı karşıya getirmiştir. Bu süreçte otel işletmelerinin bir süre kapalı olması ya da küçülmeye gitmeleri, çalışanların iş güvencesizliği yaşamalarını muhtemel kılabilmektedir. Literatür incelendiğinde otel işletmesi çalışanlarının algıladıkları sağlık riski ile iş güvencesizliği arasındaki ilişkiyi inceleyen sınırlı sayıda çalışmanın olması bu çalışmanın yapılmasında belirleyici olmuştur. Bu kapsamda çalışma ile beş yıldızlı otel işletmeleri çalışanlarının COVID-19 ile ilişkili algıladıkları sağlık riski ile iş güvencesizliği arasındaki ilişkinin ortaya konulması amaçlanmıştır. Çalışmada nicel araştırma yöntemlerinden anket tekniğinden faydalanılmıştır. İstanbul ilinde faaliyet gösteren beş yıldızlı otel işletmesi çalışanları ile çalışma gerçekleştirilmiştir. COVID-19 ile ilişkili algılanan sağlık riskinin iş güvencesizliği üzerinde olumlu ve anlamlı bir etkisi olduğu tespit edilmiştir. Aynı zamanda sağlık riski ile iş güvencesizliği arasındaki ilişki üzerinde demografik özelliklerin anlamlı etkisinin incelenmesi sonucunda, erkeklerin, bekârların, 25 yaş ve altı kişilerin ve işletmede çalışma süresi bakımından 4 yıldan daha az ve 10 yıl üzerinde çalışanlar için modele anlamlı katkı sağladığı tespit edilmiştir.

References

  • Abbas, M., Malik, M. ve Sarwat, N. (2021). Consequences of Job Insecurity for Hospitality Workers Amid COVID-19 Pandemic: Does Social Support Help? Journal of Hospitality Marketing & Management, 30(8), 957-981.
  • Abuelnasr, A., E. (2020). Reactions to Covid-19: The Impact of Job Insecurity on Survivors’ Attitudes in Five-Star Hotels. Journal of Association of Arab Universities for Tourism and Hospitality, 19(2), 166-188.
  • Alyahya, M., A., Elshaer, I., A. ve Sobaih, A., E., E. (2022). The Impact of Job Insecurity and Distributive Injustice Post COVID-19 on Social Loafing Behavior among Hotel Workers: Mediating Role of Turnover Intention. International Journal of Environmental Research and Public Health, 19(411), 1-14.
  • Davy, J., A., Kinicki, A., J. ve Scheck, C., L. (1997). A Test of Job Security’s Direct and Mediated Effects on Withdrawal Cognitions. Journal of Organizational Behavior, 18(4), 323-349
  • Elshaer, I., A. ve Azazz, A., M., S. (2022). Amid the COVID-19 Pandemic, Unethical Behavior in the Name of the Company: The Role of Job Insecurity, Job Embeddedness, and Turnover Intention. International Journal of Environmental Research and Public Health, 19(247), 1-15.
  • Elshaer, I., A., Azazz, A., M., S., Mahmoud, S., W. ve Ghanem, M. (2022). Behaviour Amid the COVID-19 Pandemic: The Role of Family Financial Pressure and Distributive Injustice in the Tourism Industry. International Journal of Environmental Research and Public Health, 19(2886), 1-15.
  • Filimonau, V., Derqui, B. ve Matute, J. (2020). The COVID-19 Pandemic and Organisational Commitment of Senior Hotel Managers. International Journal of Hospitality Management, 91, 1-13.
  • Greenhalgh, L. ve Rosenblatt, Z. (2010). Evolution of Research on Job Insecurity. International Studies of Management & Organization, 40(1), 6-19.
  • Hair, J., F., Hult, G., T., M., Ringle, C., M. ve Sarstedt, M. (2017) A Primer on Partial Least Squares Structural Equation Modeling (PLS-SEM). 2nd Edition, Sage Publications Inc., Thousand Oaks, CA.
  • Hair, J., Hult, T., Ringle, C., ve Sarstedt, M. (2014). A Primer on Partial Least Squares Structural Equation Modeling (PLS-SEM). Thousand Oaks, CA: Sage Publications, Inc.
  • Heaney, C., A., Israel, B., A. ve House, J., S. (1994). Chronic Job Insecurity Among Automobile Workers: Effects on Job Satisfaction and Health. Social Science & Medicine, 38(10), 1431-1437.
  • Henseler, J., Ringle, C. ve Sarstedt, M. (2015). A new criterion for assessing discriminant validity in variance-based structural equation modeling. J. Acad. Mark. Sci., 43 (1) pp. 115-135.
  • Hwang, J. ve Choe, J., Y. (2020). How to Enhance the Image of Edible Insect Restaurants: Focusing on Perceived Risk Theory. International Journal fo Hospitality Management, 87, 1-11.
  • Jung, H., S., Jung, Y. S., ve Yoon, H., H. (2021). COVID-19: The Effects of Job Insecurity on the Job Engagement and Turnover Intent of Deluxe Hotel Employees and the Moderating Role of Generational Characteristics. International Journal of Hospitality Management, 92, 1-9.
  • Lin, W., Shao, Y., Li, G., Guo, Y. ve Zhan, X. (2021). The Psychological Implications of COVID-19 on Employee Job Insecurity and its Consequences: The Mitigating Role of Organization Adaptive Practices. Journal of Applied Psychology, 106(3), 317-329.
  • McDonough, P. (2000). Job Insecurity and Health. International Journal of Health Services, 30(3), 453-476. Mitchell, V., W. (1999). Consumer Perceived Risk: Conceptualisations and Models. European Journal of Marketing, 33(1/2), 163-195
  • Niesen, W., Van Hootegem, A., Handaja, J., Battistelli, A. ve De Witte, H. (2018). Quantitative and Qualitative Job Insecurity and Idea Generation: The Mediating Role of Psychological Contract Breach. Scandinavian Journal of Work and Organizational Psychology, 3(1): 3, 1–14.
  • Pienaar, J., De Witte, H., Hellgren, J. ve Sverke, M. (2013). The cognitive/affective distinction of job insecurity: Validation and differential relations. Southern African Business Review, 17(2), 1-22.
  • Quintana, A., T., Nguyen, T., H., H., Cabrera, Y., A. ve Diaz, J., M., S. (2021). Do Job İnsecurity, Anxiety and Depression Caused by the COVID-19 Pandemic İnfluence Hotel Employees’ Self-Rated Task Performance? The Moderating Role of Employee Resilience. International Journal of Hospitality Management, 94, 1-10.
  • Rimal, R., N. ve Real, K. (2003). Perceived Risk and Efficacy Beliefs as Motivators of Change Use of the Risk Perception Attitude (RPA) Framework to Understand Health Behaviors. Human Communication Research, 29(3), 370-399.
  • Rosenblatt, Z. ve Ruvio, A. (1996). A Test of a Multidimensional Model of Job Insecurity: The Case of Israeli Teachers. Journal of Organizational Behavior, 17, Special Issue: Work Values Worldwide, 587-605.
  • Shin, H. ve Kang, J. (2020). Reducing Perceived Health Risk to Attract Hotel Customers in the COVID-19 Pandemic Era: Focused on Technology Innovation for Social Distancing and Cleanliness. International Journal of Hospitality Management, 91, 1-9.
  • Sverke, M., Hellgren, J. ve Naswall, K. (2006). Job Insecurity a Literature Review. SALTSA Joint Programme for Working Life Research in Europe. Report No 1. National Institute for Working Life, Stockholm, Sweden.
  • Torres, F., P., Pena, A., I., P. ve Jamilena, D., M., F. (2021). The Effect of COVID-19 on Tourists’ Intention to Resume Hotel Consumption: The Role of Resilience. International Journal of Hospitality Management, 99, 1-11.
  • Vo-Thanh, T., Vu, T., V., Nguyen, N., P., Nguyen, D., V., Zaman, M. ve Chi, H. (2021). COVID-19, frontline hotel employees’ perceived job insecurity and emotional exhaustion: Does trade union support matter?, Journal of Sustainable Tourism, 1-18.
  • Vo-Thanh, T., Vu, T., V., Nguyen, N., P., Nguyen, D., V., Zaman, M. ve Chi, H. (2020). How does Hotel Employees’ Satisfaction with the Organization’s COVID-19 Responses Affect Job Insecurity and Job Performance? Journal of Sustainable Tourism, 1-19.
  • Wong, A., K., F., Kim, S., S., Kim, J. ve Han, H. (2021). How the COVID-19 Pandemic Affected Hotel Employee Stress: Employee Perceptions of Occupational Stressors and Their Consequences. International Journal of Hospitality Management, 93, 1-10.
  • Yan, J., Kim, S., Zhang, S., X., Foo, M., D., Risco, A., A., Arcentales, S., D., A. ve Yanez, J., A. (2021). Hospitality Workers’ COVID-19 Risk Perception and Depression: A Contingent Model Based on Transactional Theory of Stress Model. International Journal of Hospitality Management, 95, 1-11.
  • Yu, J., Lee, K. ve Hyun, S., S. (2021). Understanding the Influence of the Perceived Risk of the Coronavirus Disease (COVID-19) on the Post-Traumatic Stress Disorder and Revisit Intention of Hotel Guests. Journal of Hospitality and Tourism Management, 46, 327-335.
  • Zhang, J., Xie, C., Wang, J., Morrison, A., M. ve Stefaniak, J., A., C. (2020). Responding to a Major Global Crisis: The Effects of Hotel Safety Leadership on Employee Safety Behavior During COVID-19. International Journal of Contemporary Hospitality Management, 33(11), 3365-3389.

The Relationship Between Perceived Health Risk Associated with COVID-19 and Job Insecurity.

Year 2022, Volume: 3 Issue: 2, 117 - 126, 31.10.2022
https://doi.org/10.54493/jgttr.1182341

Abstract

The COVID-19 crisis has caused significant losses in the tourism sector due to travel restrictions, and the uncertainty brought by the pandemic has brought hotel employees to the risk of losing their jobs. In this process, the fact that hotel businesses are closed for a while or downsizing may make it possible for employees to experience job insecurity. When the literature is examined, the limited number of studies examining the relationship between the perceived health risk of hotel employees and job insecurity has been decisive in the conduct of this study. In this context, the aim of this study is to reveal the relationship between the health risk perceived by the employees of five-star hotel businesses related to COVID-19 and job insecurity. Questionnaire technique, one of the quantitative research methods, was used in the study. The study was carried out with employees of a five-star hotel in Istanbul. It has been found that the perceived health risk associated with COVID-19 has a positive and significant effect on job insecurity. At the same time, as a result of examining the significant effect of demographic characteristics on the relationship between health risk and job insecurity, it was determined that men, singles, people aged 25 and under and those working in the enterprise for less than 4 years and over 10 years contributed significantly to the model.

References

  • Abbas, M., Malik, M. ve Sarwat, N. (2021). Consequences of Job Insecurity for Hospitality Workers Amid COVID-19 Pandemic: Does Social Support Help? Journal of Hospitality Marketing & Management, 30(8), 957-981.
  • Abuelnasr, A., E. (2020). Reactions to Covid-19: The Impact of Job Insecurity on Survivors’ Attitudes in Five-Star Hotels. Journal of Association of Arab Universities for Tourism and Hospitality, 19(2), 166-188.
  • Alyahya, M., A., Elshaer, I., A. ve Sobaih, A., E., E. (2022). The Impact of Job Insecurity and Distributive Injustice Post COVID-19 on Social Loafing Behavior among Hotel Workers: Mediating Role of Turnover Intention. International Journal of Environmental Research and Public Health, 19(411), 1-14.
  • Davy, J., A., Kinicki, A., J. ve Scheck, C., L. (1997). A Test of Job Security’s Direct and Mediated Effects on Withdrawal Cognitions. Journal of Organizational Behavior, 18(4), 323-349
  • Elshaer, I., A. ve Azazz, A., M., S. (2022). Amid the COVID-19 Pandemic, Unethical Behavior in the Name of the Company: The Role of Job Insecurity, Job Embeddedness, and Turnover Intention. International Journal of Environmental Research and Public Health, 19(247), 1-15.
  • Elshaer, I., A., Azazz, A., M., S., Mahmoud, S., W. ve Ghanem, M. (2022). Behaviour Amid the COVID-19 Pandemic: The Role of Family Financial Pressure and Distributive Injustice in the Tourism Industry. International Journal of Environmental Research and Public Health, 19(2886), 1-15.
  • Filimonau, V., Derqui, B. ve Matute, J. (2020). The COVID-19 Pandemic and Organisational Commitment of Senior Hotel Managers. International Journal of Hospitality Management, 91, 1-13.
  • Greenhalgh, L. ve Rosenblatt, Z. (2010). Evolution of Research on Job Insecurity. International Studies of Management & Organization, 40(1), 6-19.
  • Hair, J., F., Hult, G., T., M., Ringle, C., M. ve Sarstedt, M. (2017) A Primer on Partial Least Squares Structural Equation Modeling (PLS-SEM). 2nd Edition, Sage Publications Inc., Thousand Oaks, CA.
  • Hair, J., Hult, T., Ringle, C., ve Sarstedt, M. (2014). A Primer on Partial Least Squares Structural Equation Modeling (PLS-SEM). Thousand Oaks, CA: Sage Publications, Inc.
  • Heaney, C., A., Israel, B., A. ve House, J., S. (1994). Chronic Job Insecurity Among Automobile Workers: Effects on Job Satisfaction and Health. Social Science & Medicine, 38(10), 1431-1437.
  • Henseler, J., Ringle, C. ve Sarstedt, M. (2015). A new criterion for assessing discriminant validity in variance-based structural equation modeling. J. Acad. Mark. Sci., 43 (1) pp. 115-135.
  • Hwang, J. ve Choe, J., Y. (2020). How to Enhance the Image of Edible Insect Restaurants: Focusing on Perceived Risk Theory. International Journal fo Hospitality Management, 87, 1-11.
  • Jung, H., S., Jung, Y. S., ve Yoon, H., H. (2021). COVID-19: The Effects of Job Insecurity on the Job Engagement and Turnover Intent of Deluxe Hotel Employees and the Moderating Role of Generational Characteristics. International Journal of Hospitality Management, 92, 1-9.
  • Lin, W., Shao, Y., Li, G., Guo, Y. ve Zhan, X. (2021). The Psychological Implications of COVID-19 on Employee Job Insecurity and its Consequences: The Mitigating Role of Organization Adaptive Practices. Journal of Applied Psychology, 106(3), 317-329.
  • McDonough, P. (2000). Job Insecurity and Health. International Journal of Health Services, 30(3), 453-476. Mitchell, V., W. (1999). Consumer Perceived Risk: Conceptualisations and Models. European Journal of Marketing, 33(1/2), 163-195
  • Niesen, W., Van Hootegem, A., Handaja, J., Battistelli, A. ve De Witte, H. (2018). Quantitative and Qualitative Job Insecurity and Idea Generation: The Mediating Role of Psychological Contract Breach. Scandinavian Journal of Work and Organizational Psychology, 3(1): 3, 1–14.
  • Pienaar, J., De Witte, H., Hellgren, J. ve Sverke, M. (2013). The cognitive/affective distinction of job insecurity: Validation and differential relations. Southern African Business Review, 17(2), 1-22.
  • Quintana, A., T., Nguyen, T., H., H., Cabrera, Y., A. ve Diaz, J., M., S. (2021). Do Job İnsecurity, Anxiety and Depression Caused by the COVID-19 Pandemic İnfluence Hotel Employees’ Self-Rated Task Performance? The Moderating Role of Employee Resilience. International Journal of Hospitality Management, 94, 1-10.
  • Rimal, R., N. ve Real, K. (2003). Perceived Risk and Efficacy Beliefs as Motivators of Change Use of the Risk Perception Attitude (RPA) Framework to Understand Health Behaviors. Human Communication Research, 29(3), 370-399.
  • Rosenblatt, Z. ve Ruvio, A. (1996). A Test of a Multidimensional Model of Job Insecurity: The Case of Israeli Teachers. Journal of Organizational Behavior, 17, Special Issue: Work Values Worldwide, 587-605.
  • Shin, H. ve Kang, J. (2020). Reducing Perceived Health Risk to Attract Hotel Customers in the COVID-19 Pandemic Era: Focused on Technology Innovation for Social Distancing and Cleanliness. International Journal of Hospitality Management, 91, 1-9.
  • Sverke, M., Hellgren, J. ve Naswall, K. (2006). Job Insecurity a Literature Review. SALTSA Joint Programme for Working Life Research in Europe. Report No 1. National Institute for Working Life, Stockholm, Sweden.
  • Torres, F., P., Pena, A., I., P. ve Jamilena, D., M., F. (2021). The Effect of COVID-19 on Tourists’ Intention to Resume Hotel Consumption: The Role of Resilience. International Journal of Hospitality Management, 99, 1-11.
  • Vo-Thanh, T., Vu, T., V., Nguyen, N., P., Nguyen, D., V., Zaman, M. ve Chi, H. (2021). COVID-19, frontline hotel employees’ perceived job insecurity and emotional exhaustion: Does trade union support matter?, Journal of Sustainable Tourism, 1-18.
  • Vo-Thanh, T., Vu, T., V., Nguyen, N., P., Nguyen, D., V., Zaman, M. ve Chi, H. (2020). How does Hotel Employees’ Satisfaction with the Organization’s COVID-19 Responses Affect Job Insecurity and Job Performance? Journal of Sustainable Tourism, 1-19.
  • Wong, A., K., F., Kim, S., S., Kim, J. ve Han, H. (2021). How the COVID-19 Pandemic Affected Hotel Employee Stress: Employee Perceptions of Occupational Stressors and Their Consequences. International Journal of Hospitality Management, 93, 1-10.
  • Yan, J., Kim, S., Zhang, S., X., Foo, M., D., Risco, A., A., Arcentales, S., D., A. ve Yanez, J., A. (2021). Hospitality Workers’ COVID-19 Risk Perception and Depression: A Contingent Model Based on Transactional Theory of Stress Model. International Journal of Hospitality Management, 95, 1-11.
  • Yu, J., Lee, K. ve Hyun, S., S. (2021). Understanding the Influence of the Perceived Risk of the Coronavirus Disease (COVID-19) on the Post-Traumatic Stress Disorder and Revisit Intention of Hotel Guests. Journal of Hospitality and Tourism Management, 46, 327-335.
  • Zhang, J., Xie, C., Wang, J., Morrison, A., M. ve Stefaniak, J., A., C. (2020). Responding to a Major Global Crisis: The Effects of Hotel Safety Leadership on Employee Safety Behavior During COVID-19. International Journal of Contemporary Hospitality Management, 33(11), 3365-3389.

Details

Primary Language Turkish
Subjects Tourism (Other)
Journal Section Research Articles
Authors

Fatma Doğanay ERGEN 0000-0002-2818-8944

Serap ÖZDEMİR GÜZEL 0000-0002-9409-2801

Early Pub Date October 30, 2022
Publication Date October 31, 2022
Submission Date September 30, 2022
Published in Issue Year 2022 Volume: 3 Issue: 2

Cite

APA ERGEN, F. D., & ÖZDEMİR GÜZEL, S. (2022). COVID-19 ile İlişkili Algılanan Sağlık Riski ile İş Güvencesizliği Arasındaki İlişki. Journal of Global Tourism and Technology Research, 3(2), 117-126. https://doi.org/10.54493/jgttr.1182341

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